Решения и технологии для умных городов - взгляд в будущееCisco Russia
Умный город –использует интеллектуальные возможности современных сетей для получения информации и создания сервисов, чтобы бороться с проблемами перенаселенности, вредных выбросов, недостатком ресурсов и несовременной инфраструктурой для обеспечения экономического роста.
Решения и технологии для умных городов - взгляд в будущееCisco Russia
Умный город –использует интеллектуальные возможности современных сетей для получения информации и создания сервисов, чтобы бороться с проблемами перенаселенности, вредных выбросов, недостатком ресурсов и несовременной инфраструктурой для обеспечения экономического роста.
Интеллектуализация транспорта. О персональном подходе в страхованииРоман Душкин
Системы фотовидеофиксации нарушений правил дорожного движения, разворачиваемые на сети автомобильных дорог в регионах и муниципалитетах страны, предназначаются, в первую очередь, для повышения безопасности дорожного движения, снижения общей статистики по аварийности и «воспитанию» у водителей социально-ответственного поведения. Сбор штрафов в региональный дорожный фонд является, скорее, побочной функцией системы, однако представляет собой важную составляющую функциональности, поскольку позволяет как окупить реализацию самой системы, так и подготовить бюджет для создания социально-значимых сегментов интеллектуальных транспортных систем.
Консолидация информации при кооперации и франчайзингеMaxim Andreyev
Презентация с конференции DIY & Household & Garden Retail 2013. Сессия с моим докладом была посвящена вопросам кооперации в индустрии - глобальные игроки растут быстрее рынка и есть все шансы, что большая тройка не оставит места для других игроков рынка DIY
Интеллектуализация транспорта. О персональном подходе в страхованииРоман Душкин
Системы фотовидеофиксации нарушений правил дорожного движения, разворачиваемые на сети автомобильных дорог в регионах и муниципалитетах страны, предназначаются, в первую очередь, для повышения безопасности дорожного движения, снижения общей статистики по аварийности и «воспитанию» у водителей социально-ответственного поведения. Сбор штрафов в региональный дорожный фонд является, скорее, побочной функцией системы, однако представляет собой важную составляющую функциональности, поскольку позволяет как окупить реализацию самой системы, так и подготовить бюджет для создания социально-значимых сегментов интеллектуальных транспортных систем.
Консолидация информации при кооперации и франчайзингеMaxim Andreyev
Презентация с конференции DIY & Household & Garden Retail 2013. Сессия с моим докладом была посвящена вопросам кооперации в индустрии - глобальные игроки растут быстрее рынка и есть все шансы, что большая тройка не оставит места для других игроков рынка DIY
лагодаря технологической оснащенности , города могут быстрее, чем когда-либо прежде, собирать значительные объемы более качественных данных. Например, электро- счетчики и датчики, отслеживающие выработку электро- энергии, могут использоваться для непрерывного сбора данных о спросе и поставках2. Широкое распространение и низкая стоимость применяемых сегодня устройств и датчиков, таких как счетчики газа, электроэнергии и воды, позволяют точно измерить, отследить и проанали- зировать состояние практически любого объекта. Дополнительные возможности для сбора данных предла- гают новые датчики и устройства, такие как RFID-метки (в 2010 году количество используемых по всему миру RFID-меток превысило 33 миллиарда – по пять на каж- дого жителя планеты, см. рисунок 1)3. Взаимосвязанность поддерживает такие взаимодействия между данными, системами и людьми, которые прежде были просто невозможны. Например, в 2009 году количе- ство пользователей Интернета превысило 1,6 миллиарда человек (см. рисунок 2)4. В скором времени в мире будет более триллиона связанных интеллектуальных объектов, таких как автомобили, бытовые приборы, камеры, дороги и трубопроводы, которые образуют новую среду – так называемый «Интернет вещей» (Internet of things, IoT)5. Такая связность поддерживает взаимодействия и скоорди- нированность объектов, людей и систем в масштабе всей городской инфраструктуры, открывая новые возможности для сбора и совместного использования информации. интеллектуальность, поддерживаемая новыми моделями вычислений и новыми алгоритмами, позволяет городам принимать обоснованные решения, лучше понимая их последствия. Эти новые модели в сочетании с передо- выми средствами анализа и непрерывно расширяющи- мися возможностями хранения и обработки данных позволяют превратить огромные объемы собираемой информации в знания, которые являются основой для принятия решений и дальнейших действий. Например, статистические модели с возможностью постоянного обновления данных могут применяться для прогнозиро- вания транспортных потоков, а также корректировки и оптимизации дорожных сборов в соответствии с реаль- ными потребностями6. Сегодня разрабатываются решения нового поколения, использующие возможности, которые открываются благо- даря технической оснащенности, взаимосвязанности и интеллектуальности городской среды. Эти решения могут применяться практически к любой основной город- ской системе. Кроме того, они помогают прояснить харак- тер взаимодействий между различными системами, что позволяет руководителям четко понимать ситуацию в своем городе и предпринимать более эффективные меры для ее улучшения (см. рисунок 3).
Key Message: Leaders are innovating across services to meet the increasing needs and expectations of citizens – with the citizen at the center. Each leader, each city faces a unique set of challenges and priorities. Especially given the global recession, the need to innovate is critical – to streamline services delivery, optimize scarce resources, manage costs and deliver improved outcomes. Speaking Points: Cities are a set of interconnected systems – and a “city” is a concept for our focus on citizens, whether local, state, provincial, national, or global. While there are many industries within each city, there are a number of key systems that we have prioritized to support overall city livability, and in turn its competitiveness and ability to sustain economic growth. Planning and Management that brings together a plan that has a city realize its full potential -- for citizens, for business – all while operating efficiently day to day. Think about the need for public safety, government and agency administration, and urban planning including “smarter buildings” Infrastructure services that deliver fundamental city services that make a city livable. That make a city work for citizens and businesses. Areas such as water, energy, transportation and environmental services. Human services centered on supporting the citizen needs as an individual. Consider workforce services, social programs and healthcare, education.\\
Key Message: A Smarter City is a great example of a “system of systems” – with dynamic interconnections and interdependencies across organizations and stakeholders, all with a common goal of economic sustainability, improved outcomes, a desirable and livable city. It’s working across these interconnections, collaborating, sharing data and insights – that can yield the most desired and impactful outcomes. Speaking Points: Examples demonstrating the relationships across segments in a “system of systems”: Public Safety and Transportation -- Enhanced public safety increases the use of public transit -- Easing traffic congestion improves emergency response Public Safety and Water -- Protecting city water increases public safety Transportation and Healthcare -- Improved transportation systems can decrease car accidents and therefore impact overall health -- Walking, biking (e.g. transportation) improves city health -- Decreased emissions (utilities) improve health Water and Healthcare -- Enhanced quality of water improves health Education and Healthcare -- Better student health positively impacts attendance Utilities interconnections -- Pumping water uses electricity (utilities) -- Electricity generation uses water -- Energy / Utilities provide infrastructure for electric vehicles Other examples of connections -- Wellness programs increase city health and decrease absenteeism -- Public safety decreases absenteeism -- Zoning changes population density and can impact transportation systems -- etc Note: This chart can be customized to “fit” the needs of the customer, with specific examples of interconnections across segments.
Key Message: We strongly believe that as cities become smarter, they can drive sustainable economic growth and prosperity for their citizens. Citizens want to live in cities that have a good quality of life, they want to work in cities where there is economic opportunity, and they want to visit cities that are desirable and safe. All leaders, all cities, all organizations within need these 3 capabilities: -- Give me the tools to make better decisions, so that I can utilize the massive amounts of data to derive insights and drive actions. -- Help me anticipate problems, as it is not enough to be reactive. I need to proactively get in front of events and incidents. -- Provide me with capacity to coordinate resources; it ’s a fact of life that things happen, and when they do, what tools can I use to coordinate resources/people, processes and systems? We enable these three capacities based on our learnings from 1000 ’s of client engagements -- and the assets and best practices that we have harvested -- for use by all city leaders in their quest to become smarter. Speaking Points: Solutions available today can transform and improve any functional area of the city, but they all essentially provide three capabilities that enable all leaders to: - leverage information to make better decisions….how can you derive more insight from the data you already have within the city? - anticipate problems to resolve them proactively…how do you know what ’s going to happen and be able to get in front of those issues and opportunities? - coordinate resources and processes to operate effectively…once something has occurred (good or bad), how can you address it as efficiently as possible? This capacity is vital to any city leader, from the mayor to the chief of police or the head of transportation, and increasingly, to all of them in an integrated fashion. The point here is that a smarter city can begin in any part of the city, led by any functional city leader, and we are building our own capability to address where they choose to go, where they ’d like to begin.
Система Элементы • Управление предоставляе- мыми гражданам услугами • Администрирование органа местного самоуправления • Здравоохранение и образо- вание • Общественная безопасность • Государственные услуги • Бизнес-среда • Административные нагрузки • Автомобили, дороги • Общественный транспорт • Аэропорты, морские порты • Широкополосный доступ, беспроводной доступ • Телефоны, компьютеры • Санитария • Снабжение питьевой водой • Морская вода Оснащенность Создание информационной системы управления местным органом власти Устройства для обследования и диагностики пациентов Сбор данных об использовании онлайновых бизнес-сервисов Оценка транспортных потоков и взимание платы за проезд Сбор данных с использованием мобильных телефонов Сбор данных для мониторинга качества воды Взаимосвязанность Взаимосвязанное обслужи- вание Связанность записей врачей, больниц и других поставщиков медицинских услуг Взаимосвязанность заинтере- сованных сторон в масштабе всей городской бизнес-среды Интегрированные услуги информирования о ситуации на дорогах, погоде и маршрутах Связанность мобильных телефо- нов, фиксированных линий связи, широкополосного доступа Связывание компаний, портов, электростанций и других потребителей воды Интеллектуальность Административные службы Граждане Бизнес Транспорт Коммуникации Водоснабжение Энергоснабжение • Нефть, газ • Возобновляемые источники • Атомная энергия Установка датчиков для сбора данных о потреблении в масштабе всей энергосистемы Связанность приборов и устройств потребителей и поставщиков электроэнергии Оперативное и скоординиро- ванное обслуживание Упреждающее обслуживание, ориентированное на пациентов Предоставление компаниям специализированных услуг Определение размера дорожных сборов Предоставление потребителям информации об услугах в удобное для них время Реакция на изменения качества воды, наводнения и засухи Оптимизация использования систе- мы, сбалансированное потребле- ние в различные периоды времени Источник: Анализ IBM Institute for Business Value. Важнейшими этапами этого плана создания разумного города являются: Разработка долгосрочной стратегии и краткосрочных целей города. Выбор систем, совершенствование которых будет ока- зывать наибольшее влияние, и соответствующее рас- пределение инвестиций. Интеграция систем для совершенствования среды обслуживания граждан и повышения эффективности. Оптимизация обслуживания и операций. Поиск новых возможностей для роста и оптимизации.
Решение IBM Intelligent Operations Center for Smarter Cities предоставляет централизованную среду коллек- тивной работы в реальном времени для планирования, организации, мониторинга и совместного использования информации городскими ведомствами и службами. Это решение обрабатывает потоки данных и информацию о событиях, поступающие из разных ведомств, а затем отображает эту информацию в едином для всего города представлении.
Key Message: Cities come in all shapes and sizes, and we can help leaders get started in any aspect of the city they choose. Leaders can start with a single service area that has been identified and prioritized, and embed this approach of leverage, anticipate and coordinate. Or…leaders can choose to tackle the inefficiency of managing across service areas aspiring to maximize outcomes for citizens. Leaders can essentially start anywhere – where their city dictates the most acute need – and chart a path to replicate this approach into and across other service areas; all while building on existing investments. Speaking Points: The IBM Intelligent Operations Center provides integrated data visualization, real-time collaboration and deep analytics that can help leaders prepare for problems before they arise and coordinate and manage problems as they occur, to improve the efficiency of city operations. The IOC was introduced in June 2011, as a foundational solution from which leaders can build and expand their ability to deploy smarter solutions. Subsequently, Intelligent Water and Intelligent Transportation solutions were introduced, which are built upon the IOC. City and government leaders around the world are using IOC to address a broad range of management and operations needs including airports, city operations, emergency management, energy, healthcare, parks and recreation, ports, stadium operations, transportation, and water utilities. It is available in a variety of delivery models. For cities with the IT resources and infrastructure, the IOC can reside securely within a city ’s data center (i.e. on-premise). For cities without IT staff or limited resources, it is also available as a Software-as-a-Service (SaaS) option on the IBM SmartCloud. For more information, clients can go to the landing page on ibm.com, http://www-01.ibm.com/software/industry/intelligent-oper-center/ Full Gartner Report can be found here: http://w3-03.ibm.com/software/analyst/articles/gartner/garboost.pdf City Operations Talking Points: IBM Intelligent Operations Center monitors and manages city services. It provides operational insight into daily city operations through centralized intelligence. Now cities, government agencies, and enterprises can optimize operational efficiencies and improve planning. It provides a unified view of all city agencies so city operators can predict events and quickly respond. The Intelligent Operations Center is designed to optimize the operational efficiencies of a city or other complex infrastructure. It provides: An executive dashboard to depict the overall status of your city's operations . This spans individual agency-specific solution areas and enables drill-down capability into each underlying agency including water management, public safety and traffic management. Advanced analytics, asset management, and collaboration tools give you insight into the city environment via centralized information. This enables the integration of city-wide daily operations to allow visibility into KPIs, trends, analyses, business rules and cross-agency collaboration. Key operations features include: Incident reporting and tracking. Situation awareness and reporting. Real-time collaboration. Resource and critical asset management. "Blink and Think" in response to visual KPIs The ability to open standard connection points to existing and future systems. An easy-to-use interface that is designed for multiple user profiles -- from senior managers to daily operators A "city in your pocket" feature giving you insight into your city's current issues via mobile devices Emergency Management Talking Points: Every day, cities around the globe face emergencies that require real-time communication and collaboration across departments and agencies. Unfortunately, critical information is often stored in multiple disparate systems. This hinders situation awareness and makes it difficult for various departments to coordinate response efforts. A city might not be able to warn residents of danger or rescue people quickly without a single, integrated view of a crisis and the ability to share information. Recent disasters and emergencies, from tsunamis, earthquakes, extreme weather and antisocial behavior, have heightened the focus on emergency management around the world. The cost of natural disasters hit a record in 2011. According to insurance experts, natural disasters, led by catastrophic earthquakes in Japan and New Zealand, cost a record $380 billion in 2011, more than double the figure for 2010 and triple the average for the past decade. Insurance industry losses from these disasters reached a record $105 billion in 2011, according to Munich Re, the world's biggest reinsurer. In the US, President Obama issued a record 99 “major disaster declarations” in 2011. The magnitude of adverse events is based on many factors, such as location, time, and resiliency level. With populations at risk from many different kinds of events, the ability to prepare for, mitigate against, respond to and recover from disasters and emergencies remains essential. City leaders, public safety officials and emergency responders need a well-managed solution—one that provides accurate situational awareness, or intelligence , to help manage and deliver the most appropriate and effective response to adverse events. IBM Intelligent Operations Center provides cross-organizational insight to coordinate and manage the interlinked stages of emergency management It helps: Plan effective mitigation strategies and provide an end-to-end response to emergency situations Prepare resources for deployment and activation of standard operating procedures Manage response efforts and delivery of services based on a common operational picture Recover and restore affected areas to their previous state, and assess results for further improvement It is designed to provide advanced collaboration, analytics and asset management tools that help city, regional, and national agencies coordinate disaster response efforts and enhance the ongoing efficiency of emergency response operations. The Intelligent Operations Center provides a scalable platform for operational insight based on best practices for managing the interlinked stages of emergency management: planning, preparedness, mitigation, response and recovery. Emergency management features include: Rich library of emergency management assets that allow emergency managers to choose the solution most appropriate for their needs. Capability to capture information from many sources: Computer-aided dispatch (CAD) software, handhelds, ad-hoc call-ins, environmental monitoring stations, video, advance prediction systems, etc. Processing of key performance indicators (KPIs), heat maps, user configured reports, adaptive GIS maps and mobile updates inside the Intelligent Operations Center solution. Processing this kind of input helps to ensure that users have a single source of truth and accurate information to support their decision making. Correlation of many disparate events to ensure that insight, which may not be obvious, is known and considered in critical decision making. Automated workflows that facilitate the delivery of the emergency management standard operating procedures (SOPs). By integrating situational awareness with the SOPs, the solution can make it possible to deliver optimal responses —those that consider all hazards. Post incident, KPIs, reports, SOP progress updates and delivered activities data that can be easily reviewed and assessed for continual improvements.
Here we ’ ve shown the IT infrastructure requirements needed to deliver the three business capabilities discussed on the previous slide (and repeated on the left side of this slide). You can see the IT infrastructure requirements in the green area of this slide, which should look familiar to you. In the blue area, you can see IBM ’ s smarter cities focus areas. For each of the smarter cities focus areas, IBM provides services to meet your IT infrastructure and smarter cities requirements. These solutions are delivered via our Integrated Technology Services (ITS): Smarter cities solutions . We provide key services for public safety, healthcare, social programs and transportation as well as sustainable resource solutions to help cities leverage information to make better decisions. We also offer ways to help you implement an Intelligent Operations Center (IOC) to oversee your smarter services. We ’ ll be discussing the IOC later in this presentation. IT infrastructure requirements - core capabilities . Our experience has been that there are three elements that are fundamental to supporting the IT infrastructure of every smarter cities solution: Ensuring a secure network so that information is secure Managing the exponential increase in data from a variety of sources (especially video and digital data) Being able to communicate to constituents (usually on mobile devices). IT infrastructure requirements - strategic planning activities . Our experience has also been that there are a few additional areas of service that many organizations might not consider initially, but which become critical in larger implementations. These are centered on business continuity and planning services, and they help the organization to: Respond to IT disruptions with faster recovery times Evaluate and deploy flexible delivery alternatives such as cloud computing Develop an optimized IT infrastructure that is flexible enough to respond to change in a cost-effective manner. Let ’s talk about how IBM can help you address these areas, starting with the IBM smarter cities solutions shown in the blue area at the top right of this slide.
Key Message: Leaders across the globe are partnering with IBM around a shared agenda that centers on proven solutions that deliver real outcomes. These leaders must be able to turn data into actionable information, develop a solution roadmap that is specific to their needs, and harness real world examples that can be used to crystallize their actions and champion their own cause. This is an exciting time! Speaking Points: A shared agenda that empowers leaders based on input from gained through… Global Smarter Cities events (Berlin, NYC, Shanghai, Santiago, Rio) More than 100 local and regional events in cities across the globe Working collaboratively to help leaders… Align solution roadmap to business priorities Deliver solutions that are based on repeatable best practices Choose deployment options that make sense for the customer Harnessing expertise and real outcomes from… More than 1000 client implementations and 4000 global engagements 2000 projects with cities of all sizes
Key Message: Leaders are experiencing quantified citizen-centric results, based on repeatable patterns and a portfolio of solutions that address all needs. What we have learned is that cities of all sizes, in both major markets and growth markets – all have unique needs. Yet we have observed patterns that emerged time and time again as we have integrated and built customized solutions. We have taken the repeatable patterns and insights with city clients that we see over and over – and built into solutions that provide faster time to build, and value – and lower costs and risks. CRDB Reference Links: City of Dubuque (Iowa): CRDB reference link --> http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0CRDD-8K5S3J&appname=crmd Metropolitan Police (UK): i2 reference http://www.i2group.com/documents/premium-content/case-studies/us/metropolitan%20police%20uses%20analysts%20notebook%20to%20dismantle%20an%20organized%20crime%20group.pdf RIO city hall: CRDB reference link --> http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0CRDD-8C8QSU&appname=crmd DC Water: ROI case study link --> http://www-01.ibm.com/software/success/cssdb.nsf/cs/CPOR-8DUJXZ?OpenDocument&Site=corp&ref=crdb Link to .pdf --> http://public.dhe.ibm.com/common/ssi/ecm/en/zzc03001usen/ZZC03001USEN.PDF Land Transport Authority of Singapore: CRDB reference link --> http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0CRDD-8JA39Z&appname=crmd Las Vegas Metro Police: CRDB reference link http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0CRDD-8SN3VX&appname=crmd
