Driven, analytical, astute business savvy executive with experience in office management, collections, sales, marketing, public relations, customer service, finance, real estate, residential and commercial construction. The objective is to broaden horizons while growing new business opportunities and providing superb customer retention and satisfaction.

1. Delia Denise Bittle
228 Cache Circle, Chickasaw, AL 36611
256-310-5416 dbdenici@aol.com
Objective Driven, analytical, astute business savvy executive with experience in
office management, collections, sales, marketing, public relations,
customer service, finance, real estate, residential and commercial
construction. The objective is to broaden horizons while growing new
business opportunities and providing superb customer retention and
satisfaction.
Professional Experience
2012 – Present Lowe’s Home Improvement, Anniston, AL 36206
Assistant Store Manager Administration
Exceptional manager in a large retail environment including merchandising, operations management practices and
procedures. Experienced in selecting, assessing, coaching, counseling, and developing associates in a retail
environment. I possess a strong customer service orientation. Effective leadership and organizational skills
including communication (written and oral), problem-solving skills, and highly motivated team member. I have
the ability to operate in a fast-paced, every changing retail big box retail environment effectively.
 Exceptional customer service relationship builder
 Supervision of over 30 employees
 Scheduling
 Payroll Kronos
 PeopleSoft
 Coaching, mentoring, and training
 Conflict resolution
 Team builder
1976 – 2012 Don Sills & Associates
Anniston, AL 36201
Office Manager
Outstanding organizational skilled office manager for a fast paced competitive residential real estate firm.
Responsible collection marketing, public relations, bookkeeping, human resources, employee training, accounts
payable, Quick Books, and budgeting.
 Project manager duties include marketing, web site design and management, media
marketing print, radio, electronic media including social media, newsletters, emails,
and community liaison public relations,
 Liaison between customer: architects, building inspectors, mortgage bankers, and
attorneys.
 Top producer in real estate sales and negotiation skills.
 Commercial property manager complexes
 Residential and multifamily rental property manager. Responsible for marketing,
lease agreements, collections, repairs, maintenance, and conflict resolutions.
 Accounts payable, account receivable, and collections.
 HR training, coaching, mentoring.
2008 -2012 Zandra’s Boutique
 Store manager for ladies retail clothing store
 Accounts payable and receivable
 Inventory control
 Human resources
 Employee training and mentoring
 Loss prevention

2. Education 2007 Jacksonville State University Jacksonville, AL 36265
B.S. Business Management Cum Laude with special honors GPA 3.57
 Beta Gamma Sigma Honor Society
 Member of Phi Kappa Phi
Professional Memberships East Alabama Credit Association Training high school students the importance
of credit, dangers of excessive credit, and credit fraud. Greater Calhoun County
Home Builders Women’s Council
Extracurricular Photography, gardening, and travel
Activities Licensed Alabama Real Estate Associate Broker
Accreditations Certified Lead Based Paint Renovator, Certified Property Management Specialist Certified Financing
Specialist