The document discusses the internal and external environment factors that affect organizations. It defines internal factors as those within an organization's control, such as its mission, resources, management, and structure. External factors are defined as those outside an organization's control, such as competitors, customers, suppliers, the workforce, shareholders, society, technology, the economy, and governments. The document emphasizes that understanding both the internal and external environment is important for organizations to effectively adapt and improve over time.

1. Chapter 2 The Sport Industry Environment

10. Structure Each department affects the organization as a whole,and each department affects every other department.