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LESSON 4: ENVIRONMENTAL SCANNING:
SWOT AND PEST ANALYSIS
Group 3
Major Problems Faced by Businesses
Mariss Refamonte
Major Problems Faced by Businesses
Based on extensive research and a series of interviews with
top management of top companies all over the world, here are
some of the significant problems that companies face today.
Major Problems Faced by Businesses
UNCERTAINTY All human beings, but it seems business leaders
in particular, find great discomfort in
uncertainty. Uncertainty in the global economy,
uncertainty in the credit markets, uncertainty
in how new regulations will affect business,
uncertainty about what competitors are doing,
and uncertainty about how new technology will
affect the business – these are jut the start of a
never-ending list. The bottom line is that
uncertainty leads to a short-term focus.
However, this may prove to be less rewarding
since it can offset the potential profitability that
a long term goal may provide.
Major Problems Faced by Businesses
GLOBALIZATION
Globalization is a concern for top
company executives because of
the changes it brings. The
changes may require costly
adjustments to cope with the
challenges of serving new
markets and new trends and to
penetrate new markets with
existing products and service.
Major Problems Faced by Businesses
INNOVATION Companies should build a more
innovative culture in their respective
organizations. However, top company
executive fear that giving employees
more freedom to develop more
products or services may cause them
to prioritize individual goals over
company objectives. The challenge is
to become more innovative while still
maintaining a sense of control with in
the organization.
Major Problems Faced by Businesses
GOVERNMENT POLICIES
Companies should adhere to the new
government regulations and policies
on environmental, financial,
marketing and other aspects of
business. It is essential to understand
the government policy in business
industry, so the company could
develop the skills necessary to deal
with it.
Major Problems Faced by Businesses
TECHNOLOGY
Technological advancements happen fast
and companies have to cope by investing in
new technology to take advantage of their
benefit before they become obsolete. The
competitive business environment requires
companies to stay informed of changes and
make appropriate adjustments in their
operations. Investing in new technologies
enables a company to take advantage of the
next technological development and
smoothly transitions to future innovation.
Major Problems Faced by Businesses
DIVERSITY
Diversity adds value to products and
services since different ideas and
perspectives are utilized in the
process. However, there is a challenge
for companies to bring together a
diverse group of employees and work
for a single goal. Thus, managers
need to make the proper adjustments
in their communication with
employees, suppliers, customers,
investors and business partners.
Major Problems Faced by Businesses
COMPLEXITY
Globalization and information
technology have led to the emergence
of a complex business environment.
Business transactions have become
more complex because of the diverse
cultures of people across countries.
Managers are challenged to develop
management protocols that minimize
the complexity of different tasks.
Major Problems Faced by Businesses
INFORMATION OVERLOAD
Innovation in information technology
have led to fast-paced communication
and the availability of a large amount
of information on the internet. How to
deal with the vast information
available online is something that
business executives should consider.
Effective information management is
a good investment since the result can
provide valuable insights especially
for marketing and strategic planning.
The Environment of the Firm
Neil Nette S. Reynaldo
The Environment of the Firm
•The business firm’s environment refers to
the conditions and elements that define its
operation and determine its success. There
are two type of the firm’s environment.
These are the internal and external
environment
The Environment of the Firm
Internal and External Environment
The Environment of the Firm
• The internal environment consist s of elements that have a direct
impact on the business operations. These include the employees, the
board of directors, and the managers. The elements of the internal
environment are directly controlled and can be freely modified by the
firm itself.
The Environment of the Firm
• The external environment consists of factors that have indirect but
significant influence on the operations of the business. These factors,
however, cannot be controlled by the firm. There are two types of
external environment:
The Environment of the Firm
• Microenvironment is also known as the “operating environment”. It
consists of the Customers, suppliers, regulatory agencies, and
competitors. The factors in this environment have a direct relevance to
the business operations but are uncontrollable to a certain extent.
• Macroenvironment is also known as the “general environment”. It
consists of the economic, political, social, legal, and technical
environment of the business organization. The factors in this
environment are beyond the control of the firm but are important
determinants of success.
External Environment
The Environment of the Firm
• A successful business understands the changes
in its external environment to take advantage
of opportunities provided by these changes.
Companies gather information on the external
environment scanning and strategic analysis.
Environmental Scanning
Nathan John K. Rosales
Environmental Scanning
Environmental scanning is the actual monitoring and evaluation of information from
the external or internal environment of a business organization. The information is
then provided to the key people to guide the organization in its business operations and
in preparing for target market operations.
There are three modes of environmental scanning as follows:
1. Ad hoc scanning is not often done and is usually applicable only during a crisis
situation. The firm does ad hoc scanning to determine whether a problem is either
external or internal.
2. Regular scanning is usually done at least once a year or at regular intervals.
3. Continuous scanning refers to the continuous collection of data on a broad range of
environmental factors. It also referred to as continuous learning done to monitor
the components of an organization’s internal environment.
Environmental Scanning
Types of Environmental Scanning
1. Centralized scanning – if some specific environmental components
are only analyzed, is called centralized scanning.
2. Comprehensive scanning – if all the components of environment are
analyzed in a detailed and micro way, it is called comprehensive
environmental scanning.
Environmental Scanning
Process of Environmental Scanning
Study the forces and nature of the Environment:
In the first step of environmental scanning, the forces of the
environment that have hot significant bearing in the growth and
development of the business should be identified.
Determine the sources of information:
After studying the process and nature of the environment, the
sources of collecting information from the environment should be
determined.
Environmental Scanning
Process of Environmental Scanning
Determine the sources of information:
• Secondary sources
• Mass media
• Internal sources
• External agencies
• Formal studies
Environmental Scanning
Process of Environmental Scanning
Determine the Approach of Environmental Scanning:
• Systematic approach
• Ad-hoc approach
• Processed form approach
• Scan and assess the Trend
Environmental Scanning
Techniques/Methods of Environmental scanning:
• Executive opinion method
• Expert opinion method
• Dephi method
• Extrapolating method
• Historical analogy
• Intuitive reasoning
• Scenario building
• Cross-impact matrix
Environmental Scanning
Importance of Environmental Scanning:
• Customer needs
• Capitalize opportunities
• Qualitative information
• Intellectual simulation
• Image
Environmental Scanning
Process of Environmental Analysis:
• Scanning – Environmental scanning involves the study of the general
environment.
• Monitoring – monitoring involves observation of environmental changes to see
the trend.
• Forecasting – scanning and monitoring are concerned with events and trends
in the general environment at a point in time
• Assessing – assessing determines the timing and significance of the effects of
environmental changes and trends that have been identified.
Environmental Scanning
Importance of the study of Business Environment:
• First move advantage
• Strategy formulation
• Competitive analysis
• Strategic control
• Adaptation
• Stability and sustainability
• Dynamism
• Lobbying
• Public image
Strategic Planning: SWOT
and PEST Analyses
Marygwen Gementiza and Jervey Zeravla
Strategic Planning: SWOT and PEST Analyses
• To adequately deal with the forces of the external environment,
managers and decision makers apply certain techniques in gathering
and analyzing information and subsequently conducting strategic
planning.
• SWOT analyses is primarily used to analyze the microenvironment.
• SWOT analysis is a technique that identifies the Strengths and
Weaknesses of a company, as well as the Opportunities and Threats it
faces.
• Strengths and Weaknesses are part of the company’s internal
environment while opportunities and threats are part of its external
environment.
Strategic Planning: SWOT and PEST Analyses
Strengths (What does your company do better than others?)
Weaknesses (What aspects of your company need to be improved?)
Opportunities (What trends/conditions can positively impact your company?)
Threats (What trends/conditions can negatively impact your company?)
Strategic Planning: SWOT and PEST Analyses
Strengths – include company’s attributes that give a competitive edge over
others.
- (strength of a company) contribute to it’s goal performance and a
positive reputation.
- include being a market leader, having a good brand image,
providing quality products and services, & having a good
reputation in the business.
- also includes good credit standing, competent and highly skilled
staff, excellent distribution channels, outstanding communication
and network systems & and a good number of patents.
Strategic Planning: SWOT and PEST Analyses
Weaknesses - attributes of a company that need to be improved or change.
- it hinders the company’s growth and performance.
- examples of this are lack of access to technology, limited
distribution channels, poor location, lack of facilities and
equipment, and poor transportation system.
Strategic Planning: SWOT and PEST Analyses
Opportunities – factors/events that can give a positive impact to the company
if properly addressed.
- it come in different forms like new markets, potential
profits, additional sources of raw materials, increased
purchasing power of consumers, better location and new
users of customers.
Strategic Planning: SWOT and PEST Analyses
Threats – external factors that/which may negatively impact the company.
- these are trends, changes or movements over which the company
has no control.
- some examples are increase in the price of resources, entry of
new competitors and high inflation rates.
Strategic Planning: SWOT and PEST Analyses
Internal/external Opportunities (external) Threats (external)
Strengths (internal) Strengths – Opportunities (SO)
strategies
• Which of the company’s
strengths can be used to take
advantage of the opportunities
identified?
Strengths – Threats (ST)
strategies
• How can the strengths be used
to minimize the threats that
were identified?
Weaknesses (internal) Weaknesses – Opportunities
(WO) Strategies
• How can the identified
opportunities be used to
address the company’s
weaknesses?
Threats – Weaknesses (WT)
Strategies
• How can the weaknesses be
minimized to avoid the
impending threats identified?
SWOT MATRIX
Strategic Planning: SWOT and PEST Analyses
SWOT analysis – a quick and easy technique in analyzing
business situations.
- a versatile that can be applied on the
different levels of the company.
- more effective if managers use clear and
accurate data and analyze the factors in an
objective manner.
Strategic Planning: SWOT and PEST Analyses
ADVANTAGES:
• It enables managers to understand
their business better, particularly in
forms of how the company’s internal
environment aligns with the external
environment.
• It helps the company figure out its
advantage in the industry/market.
DISADVANTAGES:
• Not very effective when dealing with
more complicated issues and factors
because such factors may be both
considered a strength and weaknesses
of the company.
The Benefits of Strategic
Planning Using SWOT and PEST
Analysis
Mark Hubac
The Benefits of Strategic Planning Using
SWOT and PEST Analysis
• Add your first bullet point here
• Add your second bullet point here
• Add your third bullet point here
Summary/ Highlights in General
Alona Kilario Payot
Summary/ Highlights in General
• Add your first bullet point here
• Add your second bullet point here
• Add your third bullet point here

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Organization Management (GR.11) - Lesson 4

  • 1. LESSON 4: ENVIRONMENTAL SCANNING: SWOT AND PEST ANALYSIS Group 3
  • 2. Major Problems Faced by Businesses Mariss Refamonte
  • 3. Major Problems Faced by Businesses Based on extensive research and a series of interviews with top management of top companies all over the world, here are some of the significant problems that companies face today.
  • 4. Major Problems Faced by Businesses UNCERTAINTY All human beings, but it seems business leaders in particular, find great discomfort in uncertainty. Uncertainty in the global economy, uncertainty in the credit markets, uncertainty in how new regulations will affect business, uncertainty about what competitors are doing, and uncertainty about how new technology will affect the business – these are jut the start of a never-ending list. The bottom line is that uncertainty leads to a short-term focus. However, this may prove to be less rewarding since it can offset the potential profitability that a long term goal may provide.
  • 5. Major Problems Faced by Businesses GLOBALIZATION Globalization is a concern for top company executives because of the changes it brings. The changes may require costly adjustments to cope with the challenges of serving new markets and new trends and to penetrate new markets with existing products and service.
  • 6. Major Problems Faced by Businesses INNOVATION Companies should build a more innovative culture in their respective organizations. However, top company executive fear that giving employees more freedom to develop more products or services may cause them to prioritize individual goals over company objectives. The challenge is to become more innovative while still maintaining a sense of control with in the organization.
  • 7. Major Problems Faced by Businesses GOVERNMENT POLICIES Companies should adhere to the new government regulations and policies on environmental, financial, marketing and other aspects of business. It is essential to understand the government policy in business industry, so the company could develop the skills necessary to deal with it.
  • 8. Major Problems Faced by Businesses TECHNOLOGY Technological advancements happen fast and companies have to cope by investing in new technology to take advantage of their benefit before they become obsolete. The competitive business environment requires companies to stay informed of changes and make appropriate adjustments in their operations. Investing in new technologies enables a company to take advantage of the next technological development and smoothly transitions to future innovation.
  • 9. Major Problems Faced by Businesses DIVERSITY Diversity adds value to products and services since different ideas and perspectives are utilized in the process. However, there is a challenge for companies to bring together a diverse group of employees and work for a single goal. Thus, managers need to make the proper adjustments in their communication with employees, suppliers, customers, investors and business partners.
  • 10. Major Problems Faced by Businesses COMPLEXITY Globalization and information technology have led to the emergence of a complex business environment. Business transactions have become more complex because of the diverse cultures of people across countries. Managers are challenged to develop management protocols that minimize the complexity of different tasks.
  • 11. Major Problems Faced by Businesses INFORMATION OVERLOAD Innovation in information technology have led to fast-paced communication and the availability of a large amount of information on the internet. How to deal with the vast information available online is something that business executives should consider. Effective information management is a good investment since the result can provide valuable insights especially for marketing and strategic planning.
  • 12. The Environment of the Firm Neil Nette S. Reynaldo
  • 13. The Environment of the Firm •The business firm’s environment refers to the conditions and elements that define its operation and determine its success. There are two type of the firm’s environment. These are the internal and external environment
  • 14. The Environment of the Firm Internal and External Environment
  • 15. The Environment of the Firm • The internal environment consist s of elements that have a direct impact on the business operations. These include the employees, the board of directors, and the managers. The elements of the internal environment are directly controlled and can be freely modified by the firm itself.
  • 16. The Environment of the Firm • The external environment consists of factors that have indirect but significant influence on the operations of the business. These factors, however, cannot be controlled by the firm. There are two types of external environment:
  • 17. The Environment of the Firm • Microenvironment is also known as the “operating environment”. It consists of the Customers, suppliers, regulatory agencies, and competitors. The factors in this environment have a direct relevance to the business operations but are uncontrollable to a certain extent. • Macroenvironment is also known as the “general environment”. It consists of the economic, political, social, legal, and technical environment of the business organization. The factors in this environment are beyond the control of the firm but are important determinants of success. External Environment
  • 18. The Environment of the Firm • A successful business understands the changes in its external environment to take advantage of opportunities provided by these changes. Companies gather information on the external environment scanning and strategic analysis.
  • 20. Environmental Scanning Environmental scanning is the actual monitoring and evaluation of information from the external or internal environment of a business organization. The information is then provided to the key people to guide the organization in its business operations and in preparing for target market operations. There are three modes of environmental scanning as follows: 1. Ad hoc scanning is not often done and is usually applicable only during a crisis situation. The firm does ad hoc scanning to determine whether a problem is either external or internal. 2. Regular scanning is usually done at least once a year or at regular intervals. 3. Continuous scanning refers to the continuous collection of data on a broad range of environmental factors. It also referred to as continuous learning done to monitor the components of an organization’s internal environment.
  • 21. Environmental Scanning Types of Environmental Scanning 1. Centralized scanning – if some specific environmental components are only analyzed, is called centralized scanning. 2. Comprehensive scanning – if all the components of environment are analyzed in a detailed and micro way, it is called comprehensive environmental scanning.
  • 22. Environmental Scanning Process of Environmental Scanning Study the forces and nature of the Environment: In the first step of environmental scanning, the forces of the environment that have hot significant bearing in the growth and development of the business should be identified. Determine the sources of information: After studying the process and nature of the environment, the sources of collecting information from the environment should be determined.
  • 23. Environmental Scanning Process of Environmental Scanning Determine the sources of information: • Secondary sources • Mass media • Internal sources • External agencies • Formal studies
  • 24. Environmental Scanning Process of Environmental Scanning Determine the Approach of Environmental Scanning: • Systematic approach • Ad-hoc approach • Processed form approach • Scan and assess the Trend
  • 25. Environmental Scanning Techniques/Methods of Environmental scanning: • Executive opinion method • Expert opinion method • Dephi method • Extrapolating method • Historical analogy • Intuitive reasoning • Scenario building • Cross-impact matrix
  • 26. Environmental Scanning Importance of Environmental Scanning: • Customer needs • Capitalize opportunities • Qualitative information • Intellectual simulation • Image
  • 27. Environmental Scanning Process of Environmental Analysis: • Scanning – Environmental scanning involves the study of the general environment. • Monitoring – monitoring involves observation of environmental changes to see the trend. • Forecasting – scanning and monitoring are concerned with events and trends in the general environment at a point in time • Assessing – assessing determines the timing and significance of the effects of environmental changes and trends that have been identified.
  • 28. Environmental Scanning Importance of the study of Business Environment: • First move advantage • Strategy formulation • Competitive analysis • Strategic control • Adaptation • Stability and sustainability • Dynamism • Lobbying • Public image
  • 29. Strategic Planning: SWOT and PEST Analyses Marygwen Gementiza and Jervey Zeravla
  • 30. Strategic Planning: SWOT and PEST Analyses • To adequately deal with the forces of the external environment, managers and decision makers apply certain techniques in gathering and analyzing information and subsequently conducting strategic planning. • SWOT analyses is primarily used to analyze the microenvironment. • SWOT analysis is a technique that identifies the Strengths and Weaknesses of a company, as well as the Opportunities and Threats it faces. • Strengths and Weaknesses are part of the company’s internal environment while opportunities and threats are part of its external environment.
  • 31. Strategic Planning: SWOT and PEST Analyses Strengths (What does your company do better than others?) Weaknesses (What aspects of your company need to be improved?) Opportunities (What trends/conditions can positively impact your company?) Threats (What trends/conditions can negatively impact your company?)
  • 32. Strategic Planning: SWOT and PEST Analyses Strengths – include company’s attributes that give a competitive edge over others. - (strength of a company) contribute to it’s goal performance and a positive reputation. - include being a market leader, having a good brand image, providing quality products and services, & having a good reputation in the business. - also includes good credit standing, competent and highly skilled staff, excellent distribution channels, outstanding communication and network systems & and a good number of patents.
  • 33. Strategic Planning: SWOT and PEST Analyses Weaknesses - attributes of a company that need to be improved or change. - it hinders the company’s growth and performance. - examples of this are lack of access to technology, limited distribution channels, poor location, lack of facilities and equipment, and poor transportation system.
  • 34. Strategic Planning: SWOT and PEST Analyses Opportunities – factors/events that can give a positive impact to the company if properly addressed. - it come in different forms like new markets, potential profits, additional sources of raw materials, increased purchasing power of consumers, better location and new users of customers.
  • 35. Strategic Planning: SWOT and PEST Analyses Threats – external factors that/which may negatively impact the company. - these are trends, changes or movements over which the company has no control. - some examples are increase in the price of resources, entry of new competitors and high inflation rates.
  • 36. Strategic Planning: SWOT and PEST Analyses Internal/external Opportunities (external) Threats (external) Strengths (internal) Strengths – Opportunities (SO) strategies • Which of the company’s strengths can be used to take advantage of the opportunities identified? Strengths – Threats (ST) strategies • How can the strengths be used to minimize the threats that were identified? Weaknesses (internal) Weaknesses – Opportunities (WO) Strategies • How can the identified opportunities be used to address the company’s weaknesses? Threats – Weaknesses (WT) Strategies • How can the weaknesses be minimized to avoid the impending threats identified? SWOT MATRIX
  • 37. Strategic Planning: SWOT and PEST Analyses SWOT analysis – a quick and easy technique in analyzing business situations. - a versatile that can be applied on the different levels of the company. - more effective if managers use clear and accurate data and analyze the factors in an objective manner.
  • 38. Strategic Planning: SWOT and PEST Analyses ADVANTAGES: • It enables managers to understand their business better, particularly in forms of how the company’s internal environment aligns with the external environment. • It helps the company figure out its advantage in the industry/market. DISADVANTAGES: • Not very effective when dealing with more complicated issues and factors because such factors may be both considered a strength and weaknesses of the company.
  • 39. The Benefits of Strategic Planning Using SWOT and PEST Analysis Mark Hubac
  • 40. The Benefits of Strategic Planning Using SWOT and PEST Analysis • Add your first bullet point here • Add your second bullet point here • Add your third bullet point here
  • 41. Summary/ Highlights in General Alona Kilario Payot
  • 42. Summary/ Highlights in General • Add your first bullet point here • Add your second bullet point here • Add your third bullet point here