Prezentare sustinuta in cadrul CIP ICT PSP InfoDay, Ministerul Comunicatiilor si Societatii Informationale, Bucuresti, Martie 2013.

1. CIP-ICT-PSP InfoDay, Bucharest March 2013
Monica ANGHEL
Radu Marius BONCEA
National Institute for Research and Development in Informatics – ICI Bucharest
SPOCS – Lessons learned

2.  Service sector represents around 70% of GDP and
employment;
 95% of new created jobs in recent years is within the service
sector;
 Every single new business started up contributes strongly to
the economy.
 The average enterprise in the services sector in
Europe creates on average:
 Turnover: EUR 1,100,000;
 Profit: EUR 210,580;
 Number of employed persons: 6.4 FTE.

3. … Now imagine a fictional city. Doing business in
Europe is a challenging journey…
Registration (forwarded to aliens dept.
due to free movement authorisation)
Information to central trade register
Good-conduct certificate
Info on entries in the debtor directory
Attestation: no insolvency proceedings
Tax number
Tax clearance certificate
Trade authorisation
Registration of a business (notifies other
authorities which get in contact, if
required
Attestation of trade register registration applctn
Registration in trade register/ issue of
excerpt form commercial register
Building licence, if required
Direct contact with trade supervisory
office, if required
Application for company number
Registration of employees
Health
insurance
company
Job centreTrade
supervisory
office
Local
building
authority
NotaryTrade
office
Tax
authority
Local
court
Municipal
registry
office
Procedures
over
proceduresin
each MS 
=
Is EU globally competitive?
?
Awaste of time and money
Chasing one’s tail around multiple agencies…
…andahostofcomplianceactivities

4. 4
Digital natives / governors
convergence
Doing business in Europe….

5. But that has all changed now! Or has it?

6. EC eGovernment Benchmark 2010 - Results for the life
event “starting a business”: Limited e-enablement
Ranking of services Ranking of countries

7. with SD
CA
MS B
MS C
MS D
PSC
PSC
PSC
Service
Provider
MS B
MS C
MS D
MS A
CA
Where
to go?
without SD
InteroperableServices
(Hopefully) Compliance
with the SD but still,…
– heterogeneous national
systems;
– no way using home
infrastructures connected
to services abroad;
– barriers using eServices.
The Services Directive today
SPOCS helped realise the Next Generation PSC!!

8. How to achieve this?
Integration? Interoperability!
No, but…

9. Company
Dossier
Citizen ID
CitizenID
CompanyID
Privacy
Current areas of interoperability activity in the EU
Transport
Infrastructure
Company
Dossier
CitizenID
CitizenID
CompanyID
Privacy
Transport
Infrastructure

10. MS A
MS B
Service
Provider
Source of
Authentic
Documents
e-Delivery
PSC
CA
CA
CA
Content
Syndication
Cross-Border
eDelivery
Cross-Border
eApplications
Legal
Entities
Authentic
Receipt
Provision of
eDocuments
eDocuments
eSignatures
eSafe
1
2
3
0
eMandates

11. SPOCS: Syndication
 Mapping of
equivalent
documents and
services throughout
Member States
 Meta-Information
Databases (MIDBs)
Which documents
should I submit?

12. SPOCS: eServices
 Search, access and
provision of
information regarding
the Services
Directives and
eServices across
Member States
 MIDBs + eServices
Interoperability Layer
(WP4IL)
How to improve the
usability of my
PSC by including
cross-border services?

13. SPOCS: eDocuments
 Single container
format to parcel, sign
and interpret the
different cross-border
documents
 Omnifarious
Container for e-
Documents (OCD)
 Visible digital
signatures
 eIDs + eSignatures
(based on results from
STORK and
PEPPOL)
How to represent, sign
and exchange
electronic documents?

14. SPOCS: eDelivery
 Single envelope
addressing
mechanism to
exchange documents
between services
providers and PSCs
 SPOCS Gateways
How to exchange
eDocuments in a
asynchronous manner?

15. SPOCS: eSafe
 Safely store and
retrieve documents
 PULL and PUSH
interaction
approaches with
PSCs
How to safely store and
retrieve eDocuments?

16. SPOCS: Building the next generation Points of
Single Contact
SPOCS will provide seamless electronic procedures by building cross- border
solutions based on your country’s existing systems.

17. The pilots
Profession Austria Germany Greece Italy Poland Portugal Slovenia Lithuania
Travel Agent /
tourist
entertainment
X X X X* X*
Real Estate
Agent
X X X* X
Master
Builder
X X*
Architect X* X*
* Second pilot wave go-live progressively from sept-dec 2011

18. Check for deliverables

19. Please “joinup” 

20. For further information visit our websites:
https://joinup.ec.europa.eu/software/spocs/description ;
http://www.eu-spocs.eu/ .
Contact the speaker:
monica.anghel@ici.ro .