Slides from Judy Pines, formerly Director Sustainability & Responsible Sourcing, Hilton, presented at the Sustainable Purchasing Leadership Council's 2018 Summit in Minneapolis, MN.

1. TRAINING FOR RESULTS:
HOW TO DESIGN AND IMPLEMENT SUSTAINABLE
PURCHASING TRAINING FOR TODAY’S COMPLEX SUPPLY
CHAIN
Judy Pines
SPLC Summit
May 15, 2018

2. TRAINING FOR RESULTS
• AGENDA
ü Identify the Project Scope/Strategy
ü Develop Globally Relevant Content
ü Design/Develop eLearning Platform
ü Develop Communication Action Plan
ü Launch Training Module on eLearning Platform
ü Translate Course
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3. IDENTIFY THE PROJECT SCOPE AND STRATEGY
DEVELOP ACTION PLAN
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4. Identify Project Scope/Engage with
Leadership
ü What is the intent of the training?
ü Who is the targeted audience?
ü Will the training be optional or
mandatory?
ü Who will be funding the project?
ü How often will the training be required,
i.e. annually?
ü Will the course be “read only”, include
voiceover, be interactive?
ü What is the intended length of the
course?
ü Will the course be translated?
Develop Action Plan
ü Identify/engage resources for the
development of training content.
ü Develop budget for funding approval.
ü Review deliverables with stakeholders.
ü Schedule introductory session with
content provider.
ü Review proposal, organization
publishing standards/requirements
and timeline.
ü Execute a timeline.
ü Create global task force to review content.
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5. DEVELOP GLOBALLY RELEVANT CONTENT
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6. DEVELOP GLOBALLY RELEVANT CONTENT
ü Develop content appropriate for:
ü Diverse audience in terms of function.
ü Skill level.
ü Business-unit location.
ü Geographical location.
ü Address potential challenges of developing
globally relevant content.
ü Create content for Knowledge Check/Q&A
Assessments.
ü SPLC Guidance used as a resource for content.
ü Incorporate feedback from Task Force.
ü Edit and validate draft content.
ü Content will be integrated into an eLearning
platform, based on eLearning formatting
samples and interactive assessment tool
samples.
Make It Fun!
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7. DESIGN/DEVELOP E-LEARNING PLATFORM
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8. DESIGN/DEVELOP eLEARNING PLATFORM
ü Identify/engage resources for template design, graphics and integration of content
into eLearning platform.
ü Develop final content in agreed upon format, i.e. ppt.
ü Develop Knowledge Check/Q&A Assessments.
ü Identify format for each Q&A, i.e. multiple choice, scenario based assessment,
tic-tac-toe.
ü Determine if links will be provided for additional resources, i.e. SPLC, ISM Principles
of Sustainability & Social Responsibility.
ü Test functionality of eLearning platform to ensure there are no technical issues and
all links work.
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9. DEVELOP COMMUNICATION ACTION PLAN
LAUNCH TRAINING MODULE
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10. DEVELOP COMMUNICATION ACTION PLAN
ü How will the training be communicated and by whom, i.e. SVP, CPO?
ü Identify recipients.
ü Identify format, i.e. email, newsletter.
ü Draft communication.
ü Disseminate communication for approval and signature.
LAUNCH TRAINING MODULE ON eLEARNING PLATFORM
ü Leadership communicates to stakeholders.
ü How will the course be assigned, i.e. auto assigned?
ü Monitor course compliance.
ü Commence translation process.
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11. TRANSLATE COURSE
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12. TRANSLATE COURSE
ü Identify/engage resources for course content translation and storyline design work.
ü Identify languages.
ü Identify content to be translated.
ü Read only or narrated?
ü Will translated subtitles be used for spoken content?
ü Will eLearning partner provide a link to the course using automated review technology?
ü Designate country specific reviewers for each language.
ü Translated words might be slang specific or have a dual meaning.
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13. TRANSLATE COURSE
ü Course engineering and subtitle creation will commence once translation feedback has been
reconciled and translations are approved by reviewers.
ü Final review by global reviewers to ensure all linguistic and functional aspects of the courses
are ready for production.
ü Develop communication plan/approval process for announcing availability of translated
courses on eLearning platform.
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14. THANK YOU!
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