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Interview Venue Adress:
Company Name : Specttranet Contat HR Manager :vinodpatel
Manager_Projects No-494,1st Floor,CMH Road,Indira Nagar
Times Institute 2
nd
floor opp to KFC indranagar land mark Near FAB India
Company Profile
Fastest Growing
Internet Service Provider
Spectranet is India’s fastest growing Internet Service Provider and
the preferred choice for connectivity services for home & business,
committed to enhancing the lives of its customers by providing world-
class internet services.
OPTIC FIBER CABLE
Internet Service
As India’s first 100% Optic Fiber Cable (OFC) based Internet Service
Provider, having served both home and enterprise customers for more
than fourteen years, Spectranet, today, delivers speeds between 10 to
100 Mbps to both home and enterprise business users along with
data center and VoIP solutions.
INDIA’S FIRST INTERNET SERVICE PROVIDER
WITH
OWN FIBER NETWORK
Serving internet
users for over
14 years
Innovative and Disruptive
technology based
internet service
Amazing and uninterrupted
Fiber Optic
Xperience(FOX)
Robust presence in over
8 cities
across India
About Internet Lease Lines :
An Internet leased line is a premium internetconnectivity product, delivered over fiber
normally, which is dedicated and provides uncontended, symmetrical speeds, full-
duplex. It is also known as an ethernet leased line, DIA line, data circuit or private
circuit.
Job Discription :
Gather the information of companies list and contact no of area allotted for
B2B sales
Directly approaching Clients
Explaining difrences between prodouct
Taking References for Clients
listening to customer requirements and presenting appropriately to make a
sale;
After taking requirements Informing to the concern department by mail
checking their visibility
maintaining and developing relationships with existing customers in person
and via telephone calls and emails;
cold calling to arrange meetings with potential customers to prospect for
new business;
responding to incoming email and phone enquiries;
acting as a contact between a company and its existing and potential
markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing their company at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and
managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special
promotions;
creating detailed proposal documents, often as part of a formal bidding
process which is largely dictated by the prospective customer;
liaising with suppliers to check the progress of existing orders;
checking the quantities of goods on display and in stock;
recording sales and order information and sending copies to the sales office,
or entering figures into a computer system;
reviewing your own sales performance, aiming to meet or exceed targets;
gaining a clear understanding of customers' businesses and requirements;
making accurate, rapid cost calculations and providing customers with
quotations;
feeding future buying trends back to employers;
attending team meetings and sharing best practice with colleagues.
Hai friends We are Looking For B2B Corporate Direct marketing
Executives.
Intrested Candidates Mail your cvs Your mail ids and Cell no to get
a Interview Call
Salary : 15K CTC 4Lks package
Freshers: 15K CTC 12137 take Home Including Petrol Allowances
Note For Freshers : Up to 6 months off roll after 6months onroll
Experience : up to 4Lksincluding Petrol Allowances
Benefits : Salary Account , Esi, PF , Increments , Medical Insurance
Role : Corporate sales Executive
Weak off : 1st saturday sunday and 3rd saturdays sundays
Current openings : 40 positions
Freshers/Experienced
Qualification mandatory : Btech, BE, ITI E/E, Diploma ,
Electronics/Communication , BBM Marketing, MBA Marketing,
About Corporate sale s
Corporate sales Carrier Growth:
The really successful Business to Business salesperson is the
professional consultant who has the ability to listen and match all
clients’ requirements whilst building a very tight rapport ensuring repeat
business.
Sales exist in most industries in one way or another although the most
common Corporate Sales opportunities are found within the Business
Information, Financial, Property, Consumer (FMCG), Media, IT and
Telecoms sectors. Below you will find a brief description of the different
roles within the Corporate Sales
What is it like to work in Corporate Sales and are you right for the
job?
Choosing Corporate Sales as a career has some fantastic rewards but is
not an easy ride. It is a role where you will get out as much as you put in
and where you have direct influence over your career progression and
salary. Depending on what sort of person you are, this will either terrify
you or seem very exciting.
In Corporate Sales, you will have targets to meet. At the beginning,
these targets may be daily and will consist of Key Performance
Indicators, which demonstrate you are undertaking the components of
the role and doing what is asked of you. You will be monitored closely
and given lots of support to ensure you achieve these. As you become
more confident and have a better understanding of what the role entails,
you will be set monthly revenue targets, which will be related to your
Commission or Bonuses. Are you the sort of person who enjoys a
challenge and will take advice from others on how to achieve your
goals?
An average day in sales can be quite long. You may work from 8.30am
to 6pm depending on workload and determination to succeed. If you
want to do well, you are likely to want to work long hours and put in the
ground work for your success. It can be very satisfying working that
little bit extra and seeing your pay packet grow as a result. Are you
someone who really wants to make that commitment to your future
career?
Managing the many components of the role can be demanding. There
are a lot of areas to juggle with many things happening all at once. This
in itself can be very stressful and tiring. Do you thrive on having many
things to do at once?
There can be many ups and downs in the role. When things are going
well and you are winning business, making deals and taking home good
commission it can be the best job in the world. However, sometimes
things will not go your way. Sometimes your client may significantly
reduce their budget with you or pull out of an almost done deal and you
will feel highly frustrated! On a smaller scale, at times you may feel that
you are not being successful when making new business sales call; you
may speak to people who are not receptive to what you have to say.
When times are tough, how resilient are you? Are you the sort of person
who will look at how you could be better at your job, who will pick
themselves up from being down and try even harder to get to where you
want to be?
Other things to think about as you consider this Career Path are; How
much do you enjoy persuading other people to your way of thinking?
How confident are you? How do you get on with different groups of
people? Are you happy talking at lots of different levels? Do you want to
become an expert in a field of business? If so, what area?
What are the Rewards?
Corporate sales can be a very dynamic environment to work in. It gives
you the opportunity to work within a very sociable atmosphere with like-
minded, driven and confident individuals. As most of your salary will be
based around very generous, uncapped-commission schemes there tends
to be a direct correlation between the amount of work that you put in and
the size of your pay-cheque. Such a meritocracy means that those who
are willing to put the most work in will be rewarded with both a higher
salary and also a faster-route to promotion!
Many managers and directors of today started as sales trainees and
simply worked their way up! The companies we work with have strong
positive promotion cultures where they recruit a pool of talent with a
view to fast tracking trainees to positions of responsibility.
Corporate Sales offers the opportunity to learn both invaluable,
vocational skills (transferable to any industry) and in-depth industry
knowledge. On that basis, you become a very valuable resource to your
clients-you are a person in the know! The days are long but it is so fast-
paced that the day goes in a blink of an eye. Finally, and probably most
importantly, it gives will give you the opportunity to earn an incredible
amount of money within a very short period of time!
Salary
Your salary is made up of a basic salary, commission and bonuses. It
will usually take about 3 months to build up commission. The
commission can either be linked to your individual performance, team
performance or both.
Companies may also pay Health insurance, Pension contributions,
mobile phone bills, gym membership, loans for travel cards etc-this will
vary on an individual basis.
Corporate Sales gives you the opportunity to earn top salaries along
with the strongest opportunities to climb the career ladder. To give you
an idea the average entry level salary in London is £21K and the average
salary for an entry level Corporate Sales executive is a minimum of
£25K - £30k package per annum consisting of £18-20K Basic +
Commission.
How does JPA fit into Corporate Sales?
Corporate Sales is becoming an increasingly popular career choice. HR
Departments of organisations receive thousands of CVs each month, so
it can be very difficult to get yourself noticed. The best way to guarantee
success in applying is to go through a recruitment organisation
specialising in Corporate Sales such as JPA. We can facilitate your first
step into this market, leveraging on our long-standing relationships with
the top corporate companies in London.
We work across all sectors and have an excellent reputation in the
market for quality of service. We always meet our candidates face to
face so we can get the best feel for which of our numerous clients would
offer them the best opportunity for success and the best cultural fit
according to what they say is important to them. We have selected our
clients because we believe they can offer excellent opportunities in
terms of career progression, remuneration and training to our candidates.
Speciality areas include:
• Media
• IT
• Business Information
• Telecoms
• Finance
• Conference & Exhibitions
• Property
• And many more to come...
Telesales/Telemarketing
As Frank Sinatra once sang "If I can make it here, I can make it
anywhere!" What the sales industry defines as the best grounding
opportunity ever.
This role is not for the faint hearted but boy can one reap the rewards
here. Persistence is the key in this office based environment and YES
you will be conducting 50 BtoB calls a day and YES you will receive
many rejections but once you realise it all gets going and you're earning
lots of money…THERE'S NO STOPPING YOU!!!!!!
Field Sales
Fancy being out an about all the time? In this sales role, Field Sales
Executives visit clients all over a designated area. You will most likely
be provided with a company car and be expected to be out of the office
closing deals most of the day. This role is usually mostly common
within Property and Consumer Goods industry where clients need to see
physical product samples.
Sales Executive
So now you know what corporate sales involves, but I hear you asking
what will my role involve as a Sales Executive?
As a sales executive you need to have the eye to spot a sales opportunity
with another client that is ultimately going to make your organisation
and you money. As a sales executive you have got to be confident on the
phone, be able to speak with decision makers of all levels, have the guile
and the charm to make a client warm to you and want to stay speaking
with you on the phone.
One key thing to remember is that you most probably are the fifth person
to have called them within a space of half an hour so you have to stand
out. You need to be on the ball 100% of the time, your client is likely to
work by the well known phrase 'time is money' and that means if you are
wasting their time, you are not helping them make money and so they
will not want to chat for longer- sounds harsh and tough but that’s
business and that’s sales.
As a sales executive you can really develop in a trial and error sense,
because you will learn something from every call and visit you make
allowing you to improve for the next time you pick up the phone or meet
a client.
Business Development
New Business Development is the key to all businesses, whether you are
a leader in your market or newly established, there is always room to
expand. Business Development ultimately means generating new clients
for your organisation, this can be initially through cold calling
(contacting a company for the first time) or through following a lead,
informing you that another company is likely to be looking for the
product you are selling. Business Development requires you to be
determined and not easily put off, you are likely to experience a number
of knock backs, but the best sales people are those who are not easily put
off and have resilience like a boxer, someone who after being knocked
down will always get up and be ready to fight on.
Business development can generate new clients that potentially will
become the core of your sales figures, when picking up that phone to
call someone who you only know as Mr X, remember all business
relationships have been started somewhere so the next call could be the
big money maker.
Frequently Asked Questions
Q: Can anyone have a leased line?
A: Leased lines work in conjunction with the existing telephone network
infrastructure, so offer a very wide geographical coverage. Unlike other
connectivity services such as broadband, leased lines are only available in parts
of the country that are well served. Companies located in rural areas must assess
their upstream bandwidth requirements prior to choosing a location.
Q: What is the lead time for a leased line?
A: Lead time depends on circuit size and local carrier (i.e. BT, NTL/ Telewest).
Typically, E1 is 45 working days, EES is 65 working days but delays are
common. More importantly, lines of communication between the ISP and
customer are critical to ensure that delays are kept to a minimum.
Q: How fast is a leased line?
A: Bandwidth can range from 64kbps through to 10 Gbps. To test your
connectivity speed, click here
Q: Is a leased line suitable for heavy bandwidth use?
A: Yes, leased lines are a permanently available internet connection and offer the
most resilient method of access. Companies are not competing with other users
for the bandwidth and enable businesses to place higher levels of dependence on
the internet.
Q: Is there a Service Level Agreement? (SLA)
A: Yes, leased lines are a premium service with stringent uptime guarantees and
appropriate rebates for lack of service. The following downtime guarantees are
industry standard for unplanned outages.
SLA Maximum number of downtime per month (mins)
99.5% 216 minutes per month downtime
99.9% 43.2 minutes per month downtime
99.99% 4.32 minutes per month downtime
99.999% 0.432 minutes per month downtime
All approved service providers will provide reasonable notice of planned
outages / network maintenance that fall outside the SLA
Q: What can I use a leased line for?
A: Leased lines are suitable for various applications. There are no restrictions for
leased line use so long as the correct size/speed line will support your business
in future. You can use it for internet access, to connect your internal or external
server to the internet or to connect offices together via VPN
Q: What size leased line would suit my business?
A: That depends on the number of users and the applications running. The ISP
will be able to advise you accordingly
Q: What is the difference between copper and fibre?
A: The difference is that fiber-optics use light pulses to transmit information
down fibre lines instead of using electronic pulses to transmit information down
copper lines. Today all core networks are based on fibre due to higher speed
capacity and greater resistance to electromagnetic noise such as "alien cross
talk” from other nearby cabling. In addition, fibre optic cables cost much less to
maintain and are a more modern form of data transport. However copper is often
used as the last mile to an exchange where fibre is present.
Glossary
ATM – Asynchronous Transfer Mode is an International Telecommunication
Union-Telecommunications Standards Section (ITU-T) standard for cell relay
wherein information for multiple service types, such as voice, video, or data, is
conveyed in small, fixed-size cells.
CPE – Customer Premise Equipment is the telecommunications equipment
owned by an organization and located on its premises. CPE equipment refers to
all types of routers, switches PBXs (private branch exchanges), telephones, key
systems, facsimile products, modems, voice-processing equipment, and video
communications equipment.
ETHERNET - Ethernet is the most widely-installed local area network (LAN)
technology. It is a local-area network (LAN) architecture developed by Xerox
Corporation in cooperation with DEC and Intel in 1976. Ethernet uses a bus or
star topology and supports data transfer rates of 10 Mbps.
FRAME RELAY – It is a packet-switching protocol for connecting devices on a
Wide Area Network (WAN). Frame Relay networks in the U.S. support data
transfer rates at T1 and T3 speeds. In fact, you can think of Frame Relay as a way
of utilising existing T1 and T3 lines owned by a service provider. In Europe,
Frame Relay speeds vary from 64 Kbps to 2 Mbps
IP – The Internet Protocol (IP) is the method or protocol by which data is sent
from one computer to another on the Internet. It specifies the format of packets,
also called datagrams, and the addressing scheme. Most networks combine IP
with a higher-level protocol called Transmission Control Protocol (TCP), which
establishes a virtual connection between a destination and a source. IP by itself
is something like the postal system. It allows you to address a package and drop
it in the system, but there is no direct link between you and the recipient.
ISP – Internet Service Provider is a company that provides access to the Internet.
INTERNET BACKBONE – this refers to the public internet.
LAN – Local Area Network is a group of computers and associated devices that
share a common communications line or wireless link and typically share the
resources of a single processor or server within a small geographic area (for
example, within an office building). Usually, the server has applications and data
storage that are shared in common by multiple computer users. A local area
network may serve as few as two or three users (for example, in a home network)
or as many as thousands of users (for example, in an FDDI network).
POP – A Point of Presence is an access point to a service provider’s or a carrier’s
network. It might be where they access the Internet and connect to their upstream
or backbone provider. It might also be a strategically located aggregation point
that serves business hotspots. A Point of Presence is typically rented rackspace
within a datacentre or a ‘Telehouse’ used to terminate local loops before
backhauling them to their destination.
QUALITY OF SERVICE (QOS) – on the Internet and in other networks, QoS
(Quality of Service) is the idea that transmission rates, error rates, and other
characteristics can be measured, improved, and, to some extent, guaranteed in
advance. QoS is of particular concern for the continuous transmission of high-
bandwidth video and multimedia information. Transmitting this kind of content
dependably is difficult in public networks using ordinary "best effort" protocols.
ROUTER - A router is a device or, in some cases, software in a computer, that
determines the next network point to which a packet should be forwarded toward
its destination. The router is connected to at least two networks and decides
which way to send each packet based on its current understanding of the state of
the networks it is connected to.
SDH – (Synchronous Digital Hierarchy) is a standard technology for synchronous
data transmission on optical media. It is the international equivalent of
Synchronous Optical Network. Both technologies provide faster and less
expensive network interconnection than traditional PDH (Plesiochronous Digital
Hierarchy) equipment
SLA – Service Level Agreement is a contract between a network service provider
and a customer that specifies, in measurable terms, what services are provided.
Many ISPs provide their customers with an SLA
WAN – Wide area network (WAN) is a data network that spans a relatively large
geographical area. Typically, a WAN connects two or more disparate local-area
networks (LANs)
Spectranet corporate sales new doc

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Spectranet corporate sales new doc

  • 1. Interview Venue Adress: Company Name : Specttranet Contat HR Manager :vinodpatel Manager_Projects No-494,1st Floor,CMH Road,Indira Nagar Times Institute 2 nd floor opp to KFC indranagar land mark Near FAB India Company Profile Fastest Growing Internet Service Provider Spectranet is India’s fastest growing Internet Service Provider and the preferred choice for connectivity services for home & business, committed to enhancing the lives of its customers by providing world- class internet services.
  • 2. OPTIC FIBER CABLE Internet Service As India’s first 100% Optic Fiber Cable (OFC) based Internet Service Provider, having served both home and enterprise customers for more than fourteen years, Spectranet, today, delivers speeds between 10 to 100 Mbps to both home and enterprise business users along with data center and VoIP solutions. INDIA’S FIRST INTERNET SERVICE PROVIDER WITH OWN FIBER NETWORK Serving internet users for over 14 years Innovative and Disruptive technology based internet service
  • 3. Amazing and uninterrupted Fiber Optic Xperience(FOX) Robust presence in over 8 cities across India About Internet Lease Lines : An Internet leased line is a premium internetconnectivity product, delivered over fiber normally, which is dedicated and provides uncontended, symmetrical speeds, full- duplex. It is also known as an ethernet leased line, DIA line, data circuit or private circuit. Job Discription : Gather the information of companies list and contact no of area allotted for B2B sales Directly approaching Clients Explaining difrences between prodouct Taking References for Clients listening to customer requirements and presenting appropriately to make a
  • 4. sale; After taking requirements Informing to the concern department by mail checking their visibility maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business; responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential markets; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing their company at trade exhibitions, events and demonstrations; negotiating on price, costs, delivery and specifications with buyers and managers; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer; liaising with suppliers to check the progress of existing orders; checking the quantities of goods on display and in stock; recording sales and order information and sending copies to the sales office, or entering figures into a computer system; reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations and providing customers with quotations; feeding future buying trends back to employers;
  • 5. attending team meetings and sharing best practice with colleagues. Hai friends We are Looking For B2B Corporate Direct marketing Executives. Intrested Candidates Mail your cvs Your mail ids and Cell no to get a Interview Call Salary : 15K CTC 4Lks package Freshers: 15K CTC 12137 take Home Including Petrol Allowances Note For Freshers : Up to 6 months off roll after 6months onroll Experience : up to 4Lksincluding Petrol Allowances Benefits : Salary Account , Esi, PF , Increments , Medical Insurance Role : Corporate sales Executive Weak off : 1st saturday sunday and 3rd saturdays sundays Current openings : 40 positions Freshers/Experienced Qualification mandatory : Btech, BE, ITI E/E, Diploma , Electronics/Communication , BBM Marketing, MBA Marketing, About Corporate sale s Corporate sales Carrier Growth: The really successful Business to Business salesperson is the professional consultant who has the ability to listen and match all clients’ requirements whilst building a very tight rapport ensuring repeat
  • 6. business. Sales exist in most industries in one way or another although the most common Corporate Sales opportunities are found within the Business Information, Financial, Property, Consumer (FMCG), Media, IT and Telecoms sectors. Below you will find a brief description of the different roles within the Corporate Sales What is it like to work in Corporate Sales and are you right for the job? Choosing Corporate Sales as a career has some fantastic rewards but is not an easy ride. It is a role where you will get out as much as you put in and where you have direct influence over your career progression and salary. Depending on what sort of person you are, this will either terrify you or seem very exciting. In Corporate Sales, you will have targets to meet. At the beginning, these targets may be daily and will consist of Key Performance Indicators, which demonstrate you are undertaking the components of the role and doing what is asked of you. You will be monitored closely and given lots of support to ensure you achieve these. As you become more confident and have a better understanding of what the role entails, you will be set monthly revenue targets, which will be related to your Commission or Bonuses. Are you the sort of person who enjoys a challenge and will take advice from others on how to achieve your goals? An average day in sales can be quite long. You may work from 8.30am to 6pm depending on workload and determination to succeed. If you want to do well, you are likely to want to work long hours and put in the ground work for your success. It can be very satisfying working that
  • 7. little bit extra and seeing your pay packet grow as a result. Are you someone who really wants to make that commitment to your future career? Managing the many components of the role can be demanding. There are a lot of areas to juggle with many things happening all at once. This in itself can be very stressful and tiring. Do you thrive on having many things to do at once? There can be many ups and downs in the role. When things are going well and you are winning business, making deals and taking home good commission it can be the best job in the world. However, sometimes things will not go your way. Sometimes your client may significantly reduce their budget with you or pull out of an almost done deal and you will feel highly frustrated! On a smaller scale, at times you may feel that you are not being successful when making new business sales call; you may speak to people who are not receptive to what you have to say. When times are tough, how resilient are you? Are you the sort of person who will look at how you could be better at your job, who will pick themselves up from being down and try even harder to get to where you want to be? Other things to think about as you consider this Career Path are; How much do you enjoy persuading other people to your way of thinking? How confident are you? How do you get on with different groups of people? Are you happy talking at lots of different levels? Do you want to become an expert in a field of business? If so, what area? What are the Rewards? Corporate sales can be a very dynamic environment to work in. It gives
  • 8. you the opportunity to work within a very sociable atmosphere with like- minded, driven and confident individuals. As most of your salary will be based around very generous, uncapped-commission schemes there tends to be a direct correlation between the amount of work that you put in and the size of your pay-cheque. Such a meritocracy means that those who are willing to put the most work in will be rewarded with both a higher salary and also a faster-route to promotion! Many managers and directors of today started as sales trainees and simply worked their way up! The companies we work with have strong positive promotion cultures where they recruit a pool of talent with a view to fast tracking trainees to positions of responsibility. Corporate Sales offers the opportunity to learn both invaluable, vocational skills (transferable to any industry) and in-depth industry knowledge. On that basis, you become a very valuable resource to your clients-you are a person in the know! The days are long but it is so fast- paced that the day goes in a blink of an eye. Finally, and probably most importantly, it gives will give you the opportunity to earn an incredible amount of money within a very short period of time! Salary Your salary is made up of a basic salary, commission and bonuses. It will usually take about 3 months to build up commission. The commission can either be linked to your individual performance, team performance or both. Companies may also pay Health insurance, Pension contributions, mobile phone bills, gym membership, loans for travel cards etc-this will vary on an individual basis.
  • 9. Corporate Sales gives you the opportunity to earn top salaries along with the strongest opportunities to climb the career ladder. To give you an idea the average entry level salary in London is £21K and the average salary for an entry level Corporate Sales executive is a minimum of £25K - £30k package per annum consisting of £18-20K Basic + Commission. How does JPA fit into Corporate Sales? Corporate Sales is becoming an increasingly popular career choice. HR Departments of organisations receive thousands of CVs each month, so it can be very difficult to get yourself noticed. The best way to guarantee success in applying is to go through a recruitment organisation specialising in Corporate Sales such as JPA. We can facilitate your first step into this market, leveraging on our long-standing relationships with the top corporate companies in London. We work across all sectors and have an excellent reputation in the market for quality of service. We always meet our candidates face to face so we can get the best feel for which of our numerous clients would offer them the best opportunity for success and the best cultural fit according to what they say is important to them. We have selected our clients because we believe they can offer excellent opportunities in terms of career progression, remuneration and training to our candidates. Speciality areas include: • Media • IT • Business Information
  • 10. • Telecoms • Finance • Conference & Exhibitions • Property • And many more to come... Telesales/Telemarketing As Frank Sinatra once sang "If I can make it here, I can make it anywhere!" What the sales industry defines as the best grounding opportunity ever. This role is not for the faint hearted but boy can one reap the rewards here. Persistence is the key in this office based environment and YES you will be conducting 50 BtoB calls a day and YES you will receive many rejections but once you realise it all gets going and you're earning lots of money…THERE'S NO STOPPING YOU!!!!!! Field Sales Fancy being out an about all the time? In this sales role, Field Sales Executives visit clients all over a designated area. You will most likely be provided with a company car and be expected to be out of the office closing deals most of the day. This role is usually mostly common within Property and Consumer Goods industry where clients need to see physical product samples. Sales Executive So now you know what corporate sales involves, but I hear you asking what will my role involve as a Sales Executive? As a sales executive you need to have the eye to spot a sales opportunity
  • 11. with another client that is ultimately going to make your organisation and you money. As a sales executive you have got to be confident on the phone, be able to speak with decision makers of all levels, have the guile and the charm to make a client warm to you and want to stay speaking with you on the phone. One key thing to remember is that you most probably are the fifth person to have called them within a space of half an hour so you have to stand out. You need to be on the ball 100% of the time, your client is likely to work by the well known phrase 'time is money' and that means if you are wasting their time, you are not helping them make money and so they will not want to chat for longer- sounds harsh and tough but that’s business and that’s sales. As a sales executive you can really develop in a trial and error sense, because you will learn something from every call and visit you make allowing you to improve for the next time you pick up the phone or meet a client. Business Development New Business Development is the key to all businesses, whether you are a leader in your market or newly established, there is always room to expand. Business Development ultimately means generating new clients for your organisation, this can be initially through cold calling (contacting a company for the first time) or through following a lead, informing you that another company is likely to be looking for the product you are selling. Business Development requires you to be
  • 12. determined and not easily put off, you are likely to experience a number of knock backs, but the best sales people are those who are not easily put off and have resilience like a boxer, someone who after being knocked down will always get up and be ready to fight on. Business development can generate new clients that potentially will become the core of your sales figures, when picking up that phone to call someone who you only know as Mr X, remember all business relationships have been started somewhere so the next call could be the big money maker. Frequently Asked Questions Q: Can anyone have a leased line? A: Leased lines work in conjunction with the existing telephone network infrastructure, so offer a very wide geographical coverage. Unlike other connectivity services such as broadband, leased lines are only available in parts of the country that are well served. Companies located in rural areas must assess their upstream bandwidth requirements prior to choosing a location. Q: What is the lead time for a leased line? A: Lead time depends on circuit size and local carrier (i.e. BT, NTL/ Telewest). Typically, E1 is 45 working days, EES is 65 working days but delays are common. More importantly, lines of communication between the ISP and customer are critical to ensure that delays are kept to a minimum. Q: How fast is a leased line? A: Bandwidth can range from 64kbps through to 10 Gbps. To test your connectivity speed, click here Q: Is a leased line suitable for heavy bandwidth use?
  • 13. A: Yes, leased lines are a permanently available internet connection and offer the most resilient method of access. Companies are not competing with other users for the bandwidth and enable businesses to place higher levels of dependence on the internet. Q: Is there a Service Level Agreement? (SLA) A: Yes, leased lines are a premium service with stringent uptime guarantees and appropriate rebates for lack of service. The following downtime guarantees are industry standard for unplanned outages. SLA Maximum number of downtime per month (mins) 99.5% 216 minutes per month downtime 99.9% 43.2 minutes per month downtime 99.99% 4.32 minutes per month downtime 99.999% 0.432 minutes per month downtime All approved service providers will provide reasonable notice of planned outages / network maintenance that fall outside the SLA Q: What can I use a leased line for? A: Leased lines are suitable for various applications. There are no restrictions for leased line use so long as the correct size/speed line will support your business in future. You can use it for internet access, to connect your internal or external server to the internet or to connect offices together via VPN Q: What size leased line would suit my business? A: That depends on the number of users and the applications running. The ISP will be able to advise you accordingly Q: What is the difference between copper and fibre? A: The difference is that fiber-optics use light pulses to transmit information down fibre lines instead of using electronic pulses to transmit information down copper lines. Today all core networks are based on fibre due to higher speed capacity and greater resistance to electromagnetic noise such as "alien cross talk” from other nearby cabling. In addition, fibre optic cables cost much less to maintain and are a more modern form of data transport. However copper is often used as the last mile to an exchange where fibre is present. Glossary
  • 14. ATM – Asynchronous Transfer Mode is an International Telecommunication Union-Telecommunications Standards Section (ITU-T) standard for cell relay wherein information for multiple service types, such as voice, video, or data, is conveyed in small, fixed-size cells. CPE – Customer Premise Equipment is the telecommunications equipment owned by an organization and located on its premises. CPE equipment refers to all types of routers, switches PBXs (private branch exchanges), telephones, key systems, facsimile products, modems, voice-processing equipment, and video communications equipment. ETHERNET - Ethernet is the most widely-installed local area network (LAN) technology. It is a local-area network (LAN) architecture developed by Xerox Corporation in cooperation with DEC and Intel in 1976. Ethernet uses a bus or star topology and supports data transfer rates of 10 Mbps. FRAME RELAY – It is a packet-switching protocol for connecting devices on a Wide Area Network (WAN). Frame Relay networks in the U.S. support data transfer rates at T1 and T3 speeds. In fact, you can think of Frame Relay as a way of utilising existing T1 and T3 lines owned by a service provider. In Europe, Frame Relay speeds vary from 64 Kbps to 2 Mbps IP – The Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the Internet. It specifies the format of packets, also called datagrams, and the addressing scheme. Most networks combine IP with a higher-level protocol called Transmission Control Protocol (TCP), which establishes a virtual connection between a destination and a source. IP by itself is something like the postal system. It allows you to address a package and drop it in the system, but there is no direct link between you and the recipient. ISP – Internet Service Provider is a company that provides access to the Internet. INTERNET BACKBONE – this refers to the public internet. LAN – Local Area Network is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area (for example, within an office building). Usually, the server has applications and data storage that are shared in common by multiple computer users. A local area network may serve as few as two or three users (for example, in a home network) or as many as thousands of users (for example, in an FDDI network).
  • 15. POP – A Point of Presence is an access point to a service provider’s or a carrier’s network. It might be where they access the Internet and connect to their upstream or backbone provider. It might also be a strategically located aggregation point that serves business hotspots. A Point of Presence is typically rented rackspace within a datacentre or a ‘Telehouse’ used to terminate local loops before backhauling them to their destination. QUALITY OF SERVICE (QOS) – on the Internet and in other networks, QoS (Quality of Service) is the idea that transmission rates, error rates, and other characteristics can be measured, improved, and, to some extent, guaranteed in advance. QoS is of particular concern for the continuous transmission of high- bandwidth video and multimedia information. Transmitting this kind of content dependably is difficult in public networks using ordinary "best effort" protocols. ROUTER - A router is a device or, in some cases, software in a computer, that determines the next network point to which a packet should be forwarded toward its destination. The router is connected to at least two networks and decides which way to send each packet based on its current understanding of the state of the networks it is connected to. SDH – (Synchronous Digital Hierarchy) is a standard technology for synchronous data transmission on optical media. It is the international equivalent of Synchronous Optical Network. Both technologies provide faster and less expensive network interconnection than traditional PDH (Plesiochronous Digital Hierarchy) equipment SLA – Service Level Agreement is a contract between a network service provider and a customer that specifies, in measurable terms, what services are provided. Many ISPs provide their customers with an SLA WAN – Wide area network (WAN) is a data network that spans a relatively large geographical area. Typically, a WAN connects two or more disparate local-area networks (LANs)