The SpagoBI project:
 how to join openness, business and innovation




                                            March 27th, 2012

                                 Engineering Group
                               Research & Innovation
                             SpagoBI Competency Center
                                          Stefano Scamuzzo
                                       stefano.scamuzzo@eng.it



                                                                      1
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                                                                              gabriele.ruffatti AT eng.it
Agenda


The SpagoBI Competency Center of Engineering Group
The participation of an industrial enterprise to open source communities
Open source and Business Intelligence
The SpagoBI project case study: examples and lessons learnt
What open source BI and SpagoBI can do for your business
How you can participate and contribute




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                                                                                      gabriele.ruffatti AT eng.it
Engineering Group & SpagoBI



  SpagoBI Competency Center                                        6 major support centers in Italy provided by SpagoBI CC
The working unit of the Research & Innovation                      Support in 5 continents provided by partners
       division of Engineering Group
                                                                   SpagoBI Competency Center office in New York, USA
             www.spagobi.org                                       More than 100 SpagoBI customers worldwide


The leading Italian independent, privately-owned software and
  Information Technology services company
One of the top 10 in Europe in software and services                                      www.eng.it
43 branches in Italy, Belgium, Latin America and the MENA area
> 1B$ revenues in 2010, 1000 large accounts in all market sectors
                                                                                               Benelux



                                                       Brazil

                                                  Argentina                                       Italy

                                                                                                                        Lebanon



                                         The global open source community granting open source availability, quality and
                                             sustainability over time
                                         An independent non-profit organization
           www.ow2.org
                                         > 100 organizations and 6,000 IT professionals in Europe, Asia and the Americas
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The SpagoBI Team




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FLOSS is about communities




                                                    Simon Phipps, http://webmink.com/essays/community-types/


                                                                                    5
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Different kinds of community


                    open source communities evolution over time




                                                                               Communities, Consortia,
 Actors             Individuals                           Community             Competence Centers


                                                                                       Networks
Management        Hacker ethics                            Governance                 Ecosystems


 Goals                                                                                Technology
                   Technology                              Technology
                                                                                       Business

                                                                                source: Cedric Thomas, OW2 Consortium, 2008




A collective business model: collaboration to increase the value of the organization as a whole

Co-opetition relations: availability of technology and of a business platform



                                                                                             6
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Community vs Network

COMMUNITIES:
Safe place for personal achievement (love/gift)
Restrictions: reception and exclusion
Personal and collective identity




NETWORKS:
Unsafe ever-evolving place (gain/loss)
Openness: connection and disconnection
Personal identity and collective marketing




                                                                                 7
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                                                                                         gabriele.ruffatti AT eng.it
New commercial model: business ecosystem




                                                                Enterprises
                                                                End users

                                                                Developers

                                                                Integrators
                                                                Service providers

                                                                Network aggregators




  from profit-based to value-based economic models
         community and network coexistence

                                                                     8
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Motivations and incentives


Motivations at the individual and organizational level
Need to recognize contributions and successes, to award incentives
                                              learn and develop new skills

                                               share knowledge and skills

                                  participate in a new form of cooperation
                                                                                                                         Social
                                           participate in the OS/FS scene

                      think that software should not be a proprietary good
                                                                                                                     Political
                              limit the power of large software companies

          solve a problem that could not be solved by proprietary software
                                                                                                             Product-related
                   get help in realizing a good idea for a software product

                            improve OS/FS products of other developers

                                            improve my job opportunities
                                                                                                             Signaling
                                     get a reputation in OS/FS community

                              distribute not marketable software products

                                                    make money                                       Monetary

             Reason to continue with F/LOSS                                   0    10     20    30     40       50         60      70         80        90
             Reason to start F/LOSS                                               % of Respondents
                                                                                                                © 2002 International Institute of Infonomics
                                                                       source: Free/Libre/Open Source Software (FLOSS) Study of Developers


                                                                                                                     9
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                                                                                                                                  gabriele.ruffatti AT eng.it
Community and the enterprise: the Engineering Group’s case study


Free/open source software as the knowledge spread and
sharing (knowledge as a commons)
Participation in global communities
Ecosystem-based model


Open source offers the right context to cooperate in developing mature and viable
solutions and to compete to reach different objectives
Cooperation typically happens at the infrastructure level
Competition typically happens at the business level
The mix of competition and collaboration triggers relationships that develop the
ecosystem
Long-term sustainability

                                                                                  10
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                                                                              www.eng.it
                                                                                           gabriele.ruffatti AT eng.it
Creating the right context

Invest in human resources
    Balancing talent creativity discipline and goal orientation

Flat organization
    A group of professionals whose individual results coincide with the team result

Manage complexity
    Multidiscipline approaches

Sharing knowledge and information
    Openness, reciprocal help, gratuity, trust

Open mind approach
    Leave the present, anticipate the future

Adaptation
    Create and manage the “adapt” environment

Create actual value
    Balance economical and not economical results




                                                                                     11
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                                                                                              gabriele.ruffatti AT eng.it
The Engineering Group characteristics


Knowledge of market and technology


Rapid adaptability to new contexts


Independence and neutrality towards vendors and solutions


Freedom of movement and rapid decision making


Goal orientation


Management attitude


Soustainable growth attitude, in terms of cost/benefit ratio




                                                                                  12
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The opportunities for Engineering


No license costs
    Leaving financial resources for custom project activities


Source code availability
    Control and support on the overall solution
    Productivity increment: rapid development, reuse, quality control
    Road-map independence


Focus on skills and competences
    Shared skills growth




                                                                                  13
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                                                                                           gabriele.ruffatti AT eng.it
What makes OSS attractive ?




North Bridge, http://www.slideshare.net/AcquiaInc/future-of-open-source-2011-survey-open-source-business-conference/


                                                                                     14
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Top 5 Barriers




North Bridge, http://www.slideshare.net/AcquiaInc/future-of-open-source-2011-survey-open-source-business-conference/


                                                                                     15
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The approach


Development of own solutions, to act as a leader
Open Source Software choice
Project and goal centric business model
Focus on industrial initiatives
Participation to international communities, alliances, synergies
Commercial support to OSS solutions and competences
Collaboration with Universities and Research Centers, Innovation
No profit participation to communities and initiatives




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A little bit of history




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A little bit of history




                                          www.spagoworld.org




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Open source business models




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Economic models based on FLOSS


 PRODUCT-CENTRIC                                                                      PROJECT-CENTRIC




dual-licensing/open-core
proprietary licensing sale
the project adapts itself to the product
                                                                                         pure open source
                                                                               purchase of support and consulting services
                                                                              the product includes the users’ requirements:
                                                                                 - it adapts itself to the project needs (real value)
                                                                                 - it grows over time integrating innovations

                                                                                                          20
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Why FOSS in Business Intelligence


» Why FOSS in Business Intelligence ?
      The project is more important than the product, but
     products cost more than projects
      BI products don’t cut down project costs
      BI products are often underused
      Slow cultural progress because of the experimentation
     costs

                                          PRODUCT +
                                          PROJECT =
                                           SOLUTION

                                                                              21
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                                                                                       gabriele.ruffatti AT eng.it
Opportunities and ROI with FOSS BI



» Focus and investment on the project
» Proportionate investment, right measure
  (product and usage)
» Experimetation, R&I
» No binding relations
   » Low TCO
   » No Lock-in
» Low-cost extensibility
» Low-cost scalability
» Evolution in time
» More users, not many more costs




                                                                                22
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Open source BI – Gartner 2012

In 2008 Gartner says “Open Source BI is here to stay
In 2012 the Magic Quadrant includes OS vendors




                                                                                23
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The evolution of the SpagoBI project

Phase 1: Integration platform (2005-2008)
   Integration of best available open source tools
   Make OSBI tools usable at the enterprise level
   Develop new engines


Phase 2: OS BI differentiation
   Service oriented architecture
   OS BI grows more rapidly than proprietary solutions
   Innovation and network building through joint initiatives


Phase 3: Business Intelligence suite
   Extensive metadata management
   Mobile support
   Business Activity Monitoring and Real Time BI
                                                                                24
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No Price, no value ?




                     SpagoBI is 100% open source
                  SpagoBI eliminates license fees
        Software rights separated from services
                              SpagoBI has no price !


                                 No price, no value ?




                                                                     25
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No Price, no value ?




                                                                     26
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Value for free




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Value for fee




                                                                      28
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What licensing strategy do yo use ?




North Bridge, http://www.slideshare.net/AcquiaInc/future-of-open-source-2011-survey-open-source-business-conference/


                                                                                     29
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                                                                                               gabriele.ruffatti AT eng.it
Beyond the project … the Initiatives




                                                                      Cloudware
                                                                       Initiative

Initiatives are open communities (composed by
companies, organizations, and individuals) built
upon a common aim:
make open source BI adoption pervasive
                                                                            30
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GeoBI: Internal drivers

                                                                  Growing awareness of
                                                                location-enabled services

                                                                Spatial data are pervasive
                                                              “80% of all data stored in corporate
                                                            databases have a spatial component”
                                                                    An introduction to GIS: linking maps to databases -
                                                                                                           Franklin&Al.




                                                                  Better business decisions
                                                               “Everything is related to everything
                                                            else, but near things are more related
                                                                               than distant things”
                                                                                 First law of geography - Waldo Tobler



                                                                Valorize a dormient asset
                                                                                            31
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Open Source Cloudware Initiative




                                                                    32
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Innovation


              Where is the success of innovation ?




Dennis RITCHIE
                                                                   Steve JOBS


        Innovation is successful when it results in
                                     Giving form to matter
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Innovation in BI


From structured to unstructured data sources
   Marketing and Competitive Intelligence
   Sentiment analysis

The Open Data phenomenon
Mobile BI
Real-time BI
Cloud BI
Predictive Analysis




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Selected success stories


                                    FIAT Group Automobiles - Italy
                                    SpagoBI has been used for the realization of link.e.intelligence, the analytical
                                    component of the .link product, aiming to support the selling activities of Fiat
                                    Group Automobiles international distribution network.
                                    www.fiatgroup.com


                                    Ministry of Labour, Health and Social Policies - Italy
                                    SpagoBI has been used for the realization of a decisional support system named
                                    “NSIS Cockpit”, which provides analysis for the monitoring of the main aid levels
                                    of the national health service.
                                    www.ministerosalute.it


                                    Agnès B. - France
                                    SpagoBI Suite has been used for the development of a reporting system for
                                    Agnès b., to improve its data management system and its key performance
                                    indicators.
                                    www.agnesb.com




               All SpagoBI Success Stories: www.spagobi.org

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Live the community

Sharing and open collaboration
Altruism and trustworthiness as the base of the knowledge society
Gift and gratuitousness along with sharing and participation




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Throw the net




                                                                Thanks to this unknown Cambodian fishermen

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Build your own business




                            creating the “right value”

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A possible model of growth




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References




more resources:                                      www.spagoworld.org

                                                    www.spagobi.org


comments:                                           www.linkedin.com (SpagoWorld & SpagoWorld groups)

                                                    www.twitter.com (@scamuzzo, #spagobi)


mailto:                                             stefano.scamuzzo@eng.it




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The SpagoBI project: how to join openness, business and innovation

  • 1.
    The SpagoBI project: how to join openness, business and innovation March 27th, 2012 Engineering Group Research & Innovation SpagoBI Competency Center Stefano Scamuzzo stefano.scamuzzo@eng.it 1 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 2.
    Agenda The SpagoBI CompetencyCenter of Engineering Group The participation of an industrial enterprise to open source communities Open source and Business Intelligence The SpagoBI project case study: examples and lessons learnt What open source BI and SpagoBI can do for your business How you can participate and contribute 2 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 3.
    Engineering Group &SpagoBI SpagoBI Competency Center 6 major support centers in Italy provided by SpagoBI CC The working unit of the Research & Innovation Support in 5 continents provided by partners division of Engineering Group SpagoBI Competency Center office in New York, USA www.spagobi.org More than 100 SpagoBI customers worldwide The leading Italian independent, privately-owned software and Information Technology services company One of the top 10 in Europe in software and services www.eng.it 43 branches in Italy, Belgium, Latin America and the MENA area > 1B$ revenues in 2010, 1000 large accounts in all market sectors Benelux Brazil Argentina Italy Lebanon The global open source community granting open source availability, quality and sustainability over time An independent non-profit organization www.ow2.org > 100 organizations and 6,000 IT professionals in Europe, Asia and the Americas 3 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 4.
    The SpagoBI Team 4 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 5.
    FLOSS is aboutcommunities Simon Phipps, http://webmink.com/essays/community-types/ 5 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 6.
    Different kinds ofcommunity open source communities evolution over time Communities, Consortia, Actors Individuals Community Competence Centers Networks Management Hacker ethics Governance Ecosystems Goals Technology Technology Technology Business source: Cedric Thomas, OW2 Consortium, 2008 A collective business model: collaboration to increase the value of the organization as a whole Co-opetition relations: availability of technology and of a business platform 6 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 7.
    Community vs Network COMMUNITIES: Safeplace for personal achievement (love/gift) Restrictions: reception and exclusion Personal and collective identity NETWORKS: Unsafe ever-evolving place (gain/loss) Openness: connection and disconnection Personal identity and collective marketing 7 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 8.
    New commercial model:business ecosystem Enterprises End users Developers Integrators Service providers Network aggregators from profit-based to value-based economic models community and network coexistence 8 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 9.
    Motivations and incentives Motivationsat the individual and organizational level Need to recognize contributions and successes, to award incentives learn and develop new skills share knowledge and skills participate in a new form of cooperation Social participate in the OS/FS scene think that software should not be a proprietary good Political limit the power of large software companies solve a problem that could not be solved by proprietary software Product-related get help in realizing a good idea for a software product improve OS/FS products of other developers improve my job opportunities Signaling get a reputation in OS/FS community distribute not marketable software products make money Monetary Reason to continue with F/LOSS 0 10 20 30 40 50 60 70 80 90 Reason to start F/LOSS % of Respondents © 2002 International Institute of Infonomics source: Free/Libre/Open Source Software (FLOSS) Study of Developers 9 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 10.
    Community and theenterprise: the Engineering Group’s case study Free/open source software as the knowledge spread and sharing (knowledge as a commons) Participation in global communities Ecosystem-based model Open source offers the right context to cooperate in developing mature and viable solutions and to compete to reach different objectives Cooperation typically happens at the infrastructure level Competition typically happens at the business level The mix of competition and collaboration triggers relationships that develop the ecosystem Long-term sustainability 10 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 11.
    Creating the rightcontext Invest in human resources Balancing talent creativity discipline and goal orientation Flat organization A group of professionals whose individual results coincide with the team result Manage complexity Multidiscipline approaches Sharing knowledge and information Openness, reciprocal help, gratuity, trust Open mind approach Leave the present, anticipate the future Adaptation Create and manage the “adapt” environment Create actual value Balance economical and not economical results 11 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 12.
    The Engineering Groupcharacteristics Knowledge of market and technology Rapid adaptability to new contexts Independence and neutrality towards vendors and solutions Freedom of movement and rapid decision making Goal orientation Management attitude Soustainable growth attitude, in terms of cost/benefit ratio 12 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 13.
    The opportunities forEngineering No license costs Leaving financial resources for custom project activities Source code availability Control and support on the overall solution Productivity increment: rapid development, reuse, quality control Road-map independence Focus on skills and competences Shared skills growth 13 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 14.
    What makes OSSattractive ? North Bridge, http://www.slideshare.net/AcquiaInc/future-of-open-source-2011-survey-open-source-business-conference/ 14 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 15.
    Top 5 Barriers NorthBridge, http://www.slideshare.net/AcquiaInc/future-of-open-source-2011-survey-open-source-business-conference/ 15 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 16.
    The approach Development ofown solutions, to act as a leader Open Source Software choice Project and goal centric business model Focus on industrial initiatives Participation to international communities, alliances, synergies Commercial support to OSS solutions and competences Collaboration with Universities and Research Centers, Innovation No profit participation to communities and initiatives 16 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 17.
    A little bitof history 17 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 18.
    A little bitof history www.spagoworld.org 18 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 19.
    Open source businessmodels 19 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 20.
    Economic models basedon FLOSS PRODUCT-CENTRIC PROJECT-CENTRIC dual-licensing/open-core proprietary licensing sale the project adapts itself to the product pure open source purchase of support and consulting services the product includes the users’ requirements: - it adapts itself to the project needs (real value) - it grows over time integrating innovations 20 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 21.
    Why FOSS inBusiness Intelligence » Why FOSS in Business Intelligence ? The project is more important than the product, but products cost more than projects BI products don’t cut down project costs BI products are often underused Slow cultural progress because of the experimentation costs PRODUCT + PROJECT = SOLUTION 21 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 22.
    Opportunities and ROIwith FOSS BI » Focus and investment on the project » Proportionate investment, right measure (product and usage) » Experimetation, R&I » No binding relations » Low TCO » No Lock-in » Low-cost extensibility » Low-cost scalability » Evolution in time » More users, not many more costs 22 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 23.
    Open source BI– Gartner 2012 In 2008 Gartner says “Open Source BI is here to stay In 2012 the Magic Quadrant includes OS vendors 23 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 24.
    The evolution ofthe SpagoBI project Phase 1: Integration platform (2005-2008) Integration of best available open source tools Make OSBI tools usable at the enterprise level Develop new engines Phase 2: OS BI differentiation Service oriented architecture OS BI grows more rapidly than proprietary solutions Innovation and network building through joint initiatives Phase 3: Business Intelligence suite Extensive metadata management Mobile support Business Activity Monitoring and Real Time BI 24 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 25.
    No Price, novalue ? SpagoBI is 100% open source SpagoBI eliminates license fees Software rights separated from services SpagoBI has no price ! No price, no value ? 25 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 26.
    No Price, novalue ? 26 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 27.
    Value for free 27 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 28.
    Value for fee 28 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 29.
    What licensing strategydo yo use ? North Bridge, http://www.slideshare.net/AcquiaInc/future-of-open-source-2011-survey-open-source-business-conference/ 29 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 30.
    Beyond the project… the Initiatives Cloudware Initiative Initiatives are open communities (composed by companies, organizations, and individuals) built upon a common aim: make open source BI adoption pervasive 30 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 31.
    GeoBI: Internal drivers Growing awareness of location-enabled services Spatial data are pervasive “80% of all data stored in corporate databases have a spatial component” An introduction to GIS: linking maps to databases - Franklin&Al. Better business decisions “Everything is related to everything else, but near things are more related than distant things” First law of geography - Waldo Tobler Valorize a dormient asset 31 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 32.
    Open Source CloudwareInitiative 32 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 33.
    Innovation Where is the success of innovation ? Dennis RITCHIE Steve JOBS Innovation is successful when it results in Giving form to matter 33 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 34.
    Innovation in BI Fromstructured to unstructured data sources Marketing and Competitive Intelligence Sentiment analysis The Open Data phenomenon Mobile BI Real-time BI Cloud BI Predictive Analysis 34 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
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    Selected success stories FIAT Group Automobiles - Italy SpagoBI has been used for the realization of link.e.intelligence, the analytical component of the .link product, aiming to support the selling activities of Fiat Group Automobiles international distribution network. www.fiatgroup.com Ministry of Labour, Health and Social Policies - Italy SpagoBI has been used for the realization of a decisional support system named “NSIS Cockpit”, which provides analysis for the monitoring of the main aid levels of the national health service. www.ministerosalute.it Agnès B. - France SpagoBI Suite has been used for the development of a reporting system for Agnès b., to improve its data management system and its key performance indicators. www.agnesb.com All SpagoBI Success Stories: www.spagobi.org 35 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 36.
    Live the community Sharingand open collaboration Altruism and trustworthiness as the base of the knowledge society Gift and gratuitousness along with sharing and participation 36 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 37.
    Throw the net Thanks to this unknown Cambodian fishermen 37 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 38.
    Build your ownbusiness creating the “right value” 38 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 39.
    A possible modelof growth 39 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it
  • 40.
    References more resources: www.spagoworld.org www.spagobi.org comments: www.linkedin.com (SpagoWorld & SpagoWorld groups) www.twitter.com (@scamuzzo, #spagobi) mailto: stefano.scamuzzo@eng.it 40 Creative Commons Attribution-Share Alike Unported 3.0 License www.eng.it gabriele.ruffatti AT eng.it