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Sonam Sharma
274 A #05-806 Punggol Place,Singapore.
Phone: +65 86613066
Email: sonam.rozy@gmail.com
Career Objective:"Obtain a position as a PMO in a challenging environment wherein my
organizational skills and experience to achieve the corporate goals.
Professional Experience:
ORGANIZATION: CGI INFORMATION SYSTEMS AND CONSULTANT PRIVATE
LIMITED
DURATION: 30TH DCEMBER, 2013 -4TH MARCH, 2016
DESIGNATION: PMO ASSOCIATE
 Responsible for tracking and monitoring progress of project office as well as coordinate
delivery dates.
 Handles tasks like reviewing, maintaining and highlighting the changes in project plan
 Prepares and maintains weekly and monthly project status reports.
 Ensures that the Project Management Office process and processes are kept up to date
 Facilitate communication between Onshore/Offshore Teams and with Client, as required.
 Maintaining documents in Share point.
 Prepare, upload & maintain the project plans on Microsoft Project 2010, which also helps the
project managers to track the day to day project status.
 Supporting BU Operations Reporting.
 Have been conducting training session to the newly joined members on regular basis.
 Maintaining the Project Master.
 Have Extensive Knowledge and Experience in End to End Recruitment, worked on Lateral
Hiring (Full time and Contract).
 Responsible for maintaining the member directory, leave tracker for 100+ resources &
approving the leave requests of the members 2 months prior, after closely working with the
project leads & resource managers from different teams, to ensure sufficient staffing, so that
the business remains unaffected.
 Planning for trainings for new/niche skills for resources with coordination with project leads &
managers.
 Improving BU Operations targets through managed processes of systematic follow –ups and
escalations reports.
 Have knowledge of PWA.
 Ensure all the resources log time in PSA and PWA on a weekly basis and the same is
approved by the respective managers to facilitate smooth customer invoicing. Also, have
ensured 0% defaulters for PWA timesheet compliance, every week & received appreciation
from the RMs & director for monitoring it closely.
 Update the Member Master and the Distribution List on a weekly basis.
 Maintains fiscal systems for the purpose of recording, forecasting, monitoring and budgeting
project expenditure
 Assist Project Managers and Program Managers in handling daily activities.
 Coordinates with PMO lead in preparing ad hoc presentations and other essential task as
required
 Preparation and mailing of C2 reports to the Service and Project Managers.
 Preparation and mailing the Hygiene Factors to the Group Lead
ORGANIZATION: CGI INFORMATION SYSTEMS AND CONSULTANT PRIVATE
LIMITED
DURATION: 18TH FEBRUARY, 2013 – 27TH DECEMBER, 2013
DESIGNATION: SYSTEM ENGINER
 Having worked in the Information Technology industry, had experience in Monitoring and
interacting with different clients and users. Worked in Global infrastructure domain in Network
Operations Center (NOC).
 Different clients include: John Hancock (JH), Knowledge University (KU).
 Hands on experience in gathering business requirements, analyzing the business needs,
following Processes, Methods and Procedures, and having good process knowledge.
 Have provided Monitoring for different environment which includes: Network Monitoring,
Server Monitoring, DC Environmental monitoring, Application monitoring & Services
monitoring.
 Played key role in the development and implementation of a standardized process for
Network Operations Center.
 Coordinated with senior level engineering group and site contacts for resolving all technical
issues. Trained team members in all technical issues of process.
 Evaluated policies and technical procedures and updated processes whenever required.
Core Competencies:
 Excellent communication and interpersonal skills
 Critical thinking skills and ability to work under pressure
 Organized approach to solve problem with good decision- making skills
 Comprehensive knowledge of using desktop computers and removable media drives
 Ability to work independently and as a team member
 Strong time management and organizational skills
 Multi tasking skills and ability to meet deadlines
 Self-Confident, Flexible, reliable and adaptable to a changing environment, focused, ability to
manage
.Summary of Qualifications:
Bachelor of Engineering August, 2008 — July, 2012
Gautam Buddh Technical University, U.P
Graduated in Electronics & Communication from NIEC, Lucknow with a score of 70%.
Intermediate July, 2006 — May, 2008
CBSE, Ranchi.
Completed Intermediate with a score of 71.2%.
Matriculation July, 2005 — June, 2006
CBSE, Ranchi.
Completed Matriculation with a score of 80%.
Awards:
 Received 'Corona' award for contribution to the team that has been recognized as the most
successful team in GIS for Q1, FY2014.
 Have received appreciation from Director and RMs for sincere contribution & to ensure accurate
billing on weekly basis, which is the most important aspect of the revenue.
Personal Profile:
 Date of birth : 11/01/1991
 Gender : Female
 Father’s name : Mr. Girijesh Kumar
 Mother’s name : Mrs. Dharamshila Devi
 Nationality : Indian
 Marital status : Married
 Languages known: English (U.S), Hindi.
 Permanent address: Lalita Bhawan , Hawai Nagar Road No 8 , Hatia , Ranchi, Jharkh834003

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Sonam Sharma-resume

  • 1. Sonam Sharma 274 A #05-806 Punggol Place,Singapore. Phone: +65 86613066 Email: sonam.rozy@gmail.com Career Objective:"Obtain a position as a PMO in a challenging environment wherein my organizational skills and experience to achieve the corporate goals. Professional Experience: ORGANIZATION: CGI INFORMATION SYSTEMS AND CONSULTANT PRIVATE LIMITED DURATION: 30TH DCEMBER, 2013 -4TH MARCH, 2016 DESIGNATION: PMO ASSOCIATE  Responsible for tracking and monitoring progress of project office as well as coordinate delivery dates.  Handles tasks like reviewing, maintaining and highlighting the changes in project plan  Prepares and maintains weekly and monthly project status reports.  Ensures that the Project Management Office process and processes are kept up to date  Facilitate communication between Onshore/Offshore Teams and with Client, as required.  Maintaining documents in Share point.  Prepare, upload & maintain the project plans on Microsoft Project 2010, which also helps the project managers to track the day to day project status.  Supporting BU Operations Reporting.  Have been conducting training session to the newly joined members on regular basis.  Maintaining the Project Master.  Have Extensive Knowledge and Experience in End to End Recruitment, worked on Lateral Hiring (Full time and Contract).  Responsible for maintaining the member directory, leave tracker for 100+ resources & approving the leave requests of the members 2 months prior, after closely working with the project leads & resource managers from different teams, to ensure sufficient staffing, so that the business remains unaffected.  Planning for trainings for new/niche skills for resources with coordination with project leads & managers.  Improving BU Operations targets through managed processes of systematic follow –ups and escalations reports.  Have knowledge of PWA.  Ensure all the resources log time in PSA and PWA on a weekly basis and the same is approved by the respective managers to facilitate smooth customer invoicing. Also, have ensured 0% defaulters for PWA timesheet compliance, every week & received appreciation from the RMs & director for monitoring it closely.  Update the Member Master and the Distribution List on a weekly basis.  Maintains fiscal systems for the purpose of recording, forecasting, monitoring and budgeting project expenditure  Assist Project Managers and Program Managers in handling daily activities.  Coordinates with PMO lead in preparing ad hoc presentations and other essential task as required  Preparation and mailing of C2 reports to the Service and Project Managers.  Preparation and mailing the Hygiene Factors to the Group Lead
  • 2. ORGANIZATION: CGI INFORMATION SYSTEMS AND CONSULTANT PRIVATE LIMITED DURATION: 18TH FEBRUARY, 2013 – 27TH DECEMBER, 2013 DESIGNATION: SYSTEM ENGINER  Having worked in the Information Technology industry, had experience in Monitoring and interacting with different clients and users. Worked in Global infrastructure domain in Network Operations Center (NOC).  Different clients include: John Hancock (JH), Knowledge University (KU).  Hands on experience in gathering business requirements, analyzing the business needs, following Processes, Methods and Procedures, and having good process knowledge.  Have provided Monitoring for different environment which includes: Network Monitoring, Server Monitoring, DC Environmental monitoring, Application monitoring & Services monitoring.  Played key role in the development and implementation of a standardized process for Network Operations Center.  Coordinated with senior level engineering group and site contacts for resolving all technical issues. Trained team members in all technical issues of process.  Evaluated policies and technical procedures and updated processes whenever required. Core Competencies:  Excellent communication and interpersonal skills  Critical thinking skills and ability to work under pressure  Organized approach to solve problem with good decision- making skills  Comprehensive knowledge of using desktop computers and removable media drives  Ability to work independently and as a team member  Strong time management and organizational skills  Multi tasking skills and ability to meet deadlines  Self-Confident, Flexible, reliable and adaptable to a changing environment, focused, ability to manage .Summary of Qualifications: Bachelor of Engineering August, 2008 — July, 2012 Gautam Buddh Technical University, U.P Graduated in Electronics & Communication from NIEC, Lucknow with a score of 70%. Intermediate July, 2006 — May, 2008 CBSE, Ranchi. Completed Intermediate with a score of 71.2%. Matriculation July, 2005 — June, 2006 CBSE, Ranchi. Completed Matriculation with a score of 80%. Awards:  Received 'Corona' award for contribution to the team that has been recognized as the most successful team in GIS for Q1, FY2014.  Have received appreciation from Director and RMs for sincere contribution & to ensure accurate billing on weekly basis, which is the most important aspect of the revenue. Personal Profile:  Date of birth : 11/01/1991  Gender : Female  Father’s name : Mr. Girijesh Kumar  Mother’s name : Mrs. Dharamshila Devi  Nationality : Indian  Marital status : Married  Languages known: English (U.S), Hindi.  Permanent address: Lalita Bhawan , Hawai Nagar Road No 8 , Hatia , Ranchi, Jharkh834003