Sales & Marketing Alignment: How to Synergize for Success
What is Web 3.0? Mike Zapolin on the evolution of customer communication
1. Mike “Zappy” Zapolin
SocialExtract
What is Web 3.0?
Tuesday, May 1, 2012
2:30pm - 3:45pm
2. What will Web 3.0 actually look like?
2012
2010-2011 engage
2006-2009 • Sales
embrace • Customer service
• Marketing
adopt • Adverting
• Leverage efficient
• Public relations controlled
• Investor relations effective
• Community corporate
development
measured
integrated SCALABLE
impactful
original
creative
3. The evolution of customer communication
Inbound Social Direct
Marketing
Outreach
Customer
Service
Social
Activation
Outbound
4. Drive fans!
Opportunity
Newer tournament
Overall topic
excitement
SocialExtract
drove fans from
across 1000’s of
channels
Vast new audience
with immediate
Marketing challenge interest … engaged
Diverse, multi-national
fan base
Moderate social budget
5. Unlimited opportunity!
Consumer Business Non-profit Media Local
• Automotive • Prof. Services • Political • Entertainment • Food
• Fashion • Agencies campaigns • Publishing • Healthcare
• Telecom • Financial • Fundraising • Lifestyle • Automotive
• Travel Services • Education • Viral video services
• Gambling • Real Estate • Awareness • Hospitality
• Luxury • Investor • Lifestyle
• Technology Relations • Destinations
• E-commerce • B2B • Cities
Technology
• Manufacturing
• Pharmaceutical
Marketing Advertising Customer service
Customer loyalty Product development
7. Target Movie Audience
So I follow my own Lots of personal
spiritual path. It's also required reading and
difficult to talk about researching for the
god and spirituality day. Always looking to
because most people EXPAND my
are pretty set in their consciousness.
feelings about the
topics.
I am now extremely
captivated by Somatics;
through the reading and
Garrett’s exercise/lecture I
gained a lot of personal
Of course, one of the big issues of
power. Over the past year I
our time is a great questioning of
have been seeking to
organized religion in the wake of
expand my consciousness
the Far Right's monopoly of it. . . .
throughout my entire body.
Personally, I think a natural
reaction (or, rather, proaction!) to
this will be a shift toward
alternative spirituality.
8. Engage …. x 10,000 !
Professional agents
answer posts
Movie lovers
buy!