Social Responsibility and Business Ethic ppt.pptx
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Gender equality is crucial for achieving economic growth and development, but women still face inequalities that stifle progress. Women make up half of the world's population but only contribute to 37% of the global Gross Domestic Production(GDP), and the gender disparity is still an important issue that the world is fighting through generations. In Africa, women entrepreneurs play a growing role in diversifying production and services. However, they are facing the problem of financial shortage; a recent report by the African Development Bank showed that there is an estimated $42 billion financing gap for female entrepreneurs in Africa. The study demonstrated that women are facing more difficult conditions than men entrepreneurs such as limited access to key resources (including land and credit), the legal and regulatory framework, and the socio-cultural environment. The economy's full potential cannot be realized if half of its population cannot fully contribute, and women have faced many hurdles in the entrepreneurship journey, prompting responsible bodies to devise affirmative solutions. Ethiopia's female population is 49.8%, but small businesses owned by women only make up 16.5% of the total number of entrepreneurs. Limited access to finance, business networks, development services, and business management skills hinders women entrepreneurs. The government is promoting women entrepreneurs through initiatives like training and financial support. The Commercial Bank of Ethiopia (CBE) is introducing a customer-centric business model to cater to its customers' needs and values. The bank aims to increase the outreach of financial products and services to a larger population, particularly women who own business enterprises. The bank has established a micro business department to adjust itself with the micro business customers. These factors can be considered as business drivers and factors enforcing CBE to come up with a gender-specific solution. To address the aforementioned issues, the micro business banking department is proposing a collateral-free loan product for women-owned enterprises to be launched by CBE. This would help to address the financing gap for formal MSMEs, ensuring comprehensive financial accessibility and services for women-owned enterprises. Furthermore, promoting financial inclusion and women's economic empowerment by financing women-owned enterprises can stimulate growth and form the backbone of vibrant economies. Based on the feasibility study of women MSME financing undertaken by MBB department team, proposal on selected women owned MSMEs financing will found crucial to bridge the financial gap. Therefore, this proposal aims to provide a method how CBE should finance for selected formal women-owned MSMEs in Ethiopia to alleviate their financing gap. It is being proposed that, the CBE shall start the product by making a pilot test for women-owned microbusinesses from Addis Ababa City Administration, with local stak
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UNIT III-Business-and-Society.pptx
Traditionally, the term business commonly referred to commercial activities aimed at makinga profit or to organisations formed to make a profit. Indeed, in the past, economic theory madea fundamental assumption that profit maximisation was the basic objective of every firm. Themodern outlook, however, is different. For them, profit is only secondary. There are, moreover,
many organisations, both private and public, which do not aim at profit from their business.
In short, the definition of a business as a commercial activity to make a profit or an organisationformed to make a profit is a narrow one. Yet, to a layman, business still means industry andcommerce.
The old concept of business, confining it to commerce and private profit, has undergone aradical change. Today, business is regarded as a social institution forming an integral part of thesocial system. As Davis and Blomstorm observe, business is “social institution, performing a social mission and having a broad influence on the way people live and work together.”1 As Calkinsremarks: “It is now recognised that the direction of business is important to the public welfare,that businessmen perform a social function.”2
Thus, “viewed in a broad way, the term business typically refers to the development andprocessing of economic values in society. Normally, we use the term to apply to the private (nongovernment)portion of the economy whose primary purpose is to provide goods and services tocustomers at a price, but the lines of distinction are getting hazy as business and government overlap their functions in organisations such as the Communications, Satellite Corporation and
the Tennessee Valley Authority. In addition, business is a term applied to economic and commercial activities of institutions having other purposes, such as the business office of an opera association.
Thus, organisations which do not aim of making a profit, like the Delhi Development Authority,charitable hospitals, or other institutions, public relations organisations, government departments,etc., invest capital, price and market their products, services or ideas, manage their human
resources, and so on.According to Davis and Blomstorm, “our modern view of society is an ecological one.
Ecology is concerned with the mutual relations of human populations or systems with their
environment. It is necessary to take this broad view because the influence and involvement of
business are extensive. Business cannot isolate itself from the rest of society. Today, the whole
society is a business’s environment
Davis and Blomstorm point out that, in taking an ecological view of business in a systemrelationship with society, three ideas are significant in addition to the systems idea. The three ideas are values, viability and public visibility
Values
Business, like other social institutions, develops certain belief systems and values for whichthey stand, and these beliefs, and values are a source of institutional drive. These values deriv
The Corporation And Its Stakeholders
The document discusses stakeholders and sustainability. It defines stakeholders as any group affected by a company's decisions and divides them into market and non-market stakeholders. It argues that companies should identify relevant stakeholders, understand their interests and power, and engage with them to learn expectations and find solutions. Engaging stakeholders can help companies improve reputation and gain support while mitigating critics. The challenges are that stakeholders are complex and changing over time and technology.
chapter2-stakeholderrelationshipssocialresponsibilityandcorporategovernanceau...
This chapter discusses stakeholder relationships, social responsibility, and corporate governance. It first identifies stakeholders' roles in business ethics and examines how a stakeholder framework can help understand organizational ethics. It then defines social responsibility and examines the relationship between having a stakeholder orientation and social responsibility. Key topics covered include identifying stakeholders, social issues in responsibility, sustainability, and the role of corporate governance in providing formal responsibility to stakeholders. Implementing a stakeholder perspective involves assessing corporate culture, identifying stakeholders, issues, commitment levels, and gaining stakeholder feedback.
Chapter 2 Stakeholder Relationships, Social Responsibility, & Corporate Gover...
Chapter 2 Stakeholder Relationships, Social Responsibility, & Corporate Gover...Firdaus Fitri Zainal Abidin
This chapter discusses stakeholder relationships, social responsibility, and corporate governance. It identifies stakeholders' roles in business ethics and examines the relationships between businesses and stakeholder groups. It then defines social responsibility and examines how a stakeholder orientation relates to social responsibility and corporate social responsibility. The chapter also discusses corporate governance and its role in structuring ethics and responsibility. It outlines the steps to implementing a stakeholder perspective to create social responsibility and ethical decisions.Unit 5 topic-1(culture and ethics)
This document discusses cultural values and ethics in cross-border businesses. It begins by explaining that culture influences moral interpretations and different cultures can have different beliefs about right and wrong. Business ethics are influenced by culture as ethical norms are established by shared backgrounds and customs. When businesses operate internationally, they may encounter different cultural norms around employment practices, human rights, environmental regulations, and corruption. Managers also face ethical dilemmas when evaluating complex situations with non-ideal alternatives and balancing various stakeholder interests. Establishing corporate codes of ethics can help avoid legal issues, customer backlash, low employee morale, and loss of sales from bad publicity resulting from unethical behavior.
Culture and Ethics
For IAS, PCS, SSC, IBPS, Bank-PO,RBI, and Other One day Exams
MBA and International Economics (According to Syllabus of Different Universities)
Chapter Description:
1.Cultural Values
2.Ethics
3.Relationship between cultural values and Ethics
4.Importance of cultural values and ethics in cross border business
Key Terms:
1.Ethnocentric: Of the idea or belief that one’s own culture is more important than, or superior to, other cultures.
2.Moral relativism: Refers to any of several philosophical positions concerned with the differences in moral judgments among different people and across different cultures.
3.Norms: Rules or laws that govern a group’s or a society’s behaviors.
The most common ethical issues in business involve:
1.employment practices
2.human rights
3.environmental regulations
4.corruption
5.the moral obligation of multinational companies
business and societies - possibilities and linkages -----by sumit mukherjee,N...
The document discusses the concepts of corporate social responsibility (CSR) and business ethics. It provides definitions of CSR and explains that while CSR activities and ethics are linked, CSR does not guarantee ethical behavior. The document also outlines various reasons for companies to engage in CSR activities and discusses frameworks for integrating social objectives and business goals. It notes the influence of culture and top management on organizational ethics.
2 Stakeholders and Stakeholder AnalysisKaisorniStockThin.docx
2 Stakeholders and Stakeholder Analysis
Kaisorn/iStock/Thinkstock
Learning Objectives
After reading this chapter, you should be able to:
1. Explain the idea of corporate stakeholders.
2. Analyze social and stakeholder networks.
3. Apply a stakeholder analysis to a corporate environment and apply the steps to initiate stakeholder
dialogue.
4. Describe the significance of deontological ethics and utilitarian ethics corporate collaborations.
© 2016 Bridgepoint Education, Inc. All rights reserved. Not for resale or redistribution.
Section 2.1Identifying Stakeholders
Pretest Questions
1. A shareholder and a stakeholder are the same thing. T/F
2. Social networks are static. T/F
3. Dialogue is a way to create new and useable information. T/F
4. “Seek the greatest good for the greatest number of people” is a good way to sum up the
guiding philosophy behind deontological ethics. T/F
Answers can be found at the end of the chapter.
Introduction
Chapter 1 discussed the importance of building sustainable corporations. Running a socially
responsible organization requires multiple people in the organization to work toward this
goal. The word corps means a body of people engaged in a collective action. But who consti-
tutes the “corps” in corporation? Achieving sustainability involves understanding the “who”
of corporations—the human beings who work within them and help determine their work
culture and behavior patterns.
Achieving corporate sustainability also requires identifying opportunities and problems and
turning to corporate actors (and outsiders) to help address them. Most corporate systems
are incredibly large and complex, and they involve a lot of people. Reasonable boundaries
are needed to delineate the responsibilities of leaders, managers, and employees. We need to
define who is closest to an issue and who is responsible for generating solutions to problems.
In order to understand the corporate system and its characteristics, one must first define the
system. Social network theory helps categorize people in and around a corporate system (the
stakeholders of the firm) and how they relate to each other and the organization.
This chapter discusses categories and types of stakeholders and social network theory. In the
modern context, businesses use electronic media to create social networks of people who are
connected in some way to the firm and its employees. This chapter also explores how individ-
uals can map more personal social networks. Networks can help people achieve goals, which
makes them powerful and gives those who direct and control them power, too. With that
in mind, this chapter also explores the idea of power and the difference between individual
and emergent power. Understanding social networks involves understanding where power
and responsibility rest—as well as where socially responsible actions can have the greatest
impact. The final section of the chapter examines how to run a formal stake ...
Recommended
UNIT III-Business-and-Society.pptx
Traditionally, the term business commonly referred to commercial activities aimed at makinga profit or to organisations formed to make a profit. Indeed, in the past, economic theory madea fundamental assumption that profit maximisation was the basic objective of every firm. Themodern outlook, however, is different. For them, profit is only secondary. There are, moreover,
many organisations, both private and public, which do not aim at profit from their business.
In short, the definition of a business as a commercial activity to make a profit or an organisationformed to make a profit is a narrow one. Yet, to a layman, business still means industry andcommerce.
The old concept of business, confining it to commerce and private profit, has undergone aradical change. Today, business is regarded as a social institution forming an integral part of thesocial system. As Davis and Blomstorm observe, business is “social institution, performing a social mission and having a broad influence on the way people live and work together.”1 As Calkinsremarks: “It is now recognised that the direction of business is important to the public welfare,that businessmen perform a social function.”2
Thus, “viewed in a broad way, the term business typically refers to the development andprocessing of economic values in society. Normally, we use the term to apply to the private (nongovernment)portion of the economy whose primary purpose is to provide goods and services tocustomers at a price, but the lines of distinction are getting hazy as business and government overlap their functions in organisations such as the Communications, Satellite Corporation and
the Tennessee Valley Authority. In addition, business is a term applied to economic and commercial activities of institutions having other purposes, such as the business office of an opera association.
Thus, organisations which do not aim of making a profit, like the Delhi Development Authority,charitable hospitals, or other institutions, public relations organisations, government departments,etc., invest capital, price and market their products, services or ideas, manage their human
resources, and so on.According to Davis and Blomstorm, “our modern view of society is an ecological one.
Ecology is concerned with the mutual relations of human populations or systems with their
environment. It is necessary to take this broad view because the influence and involvement of
business are extensive. Business cannot isolate itself from the rest of society. Today, the whole
society is a business’s environment
Davis and Blomstorm point out that, in taking an ecological view of business in a systemrelationship with society, three ideas are significant in addition to the systems idea. The three ideas are values, viability and public visibility
Values
Business, like other social institutions, develops certain belief systems and values for whichthey stand, and these beliefs, and values are a source of institutional drive. These values deriv
The Corporation And Its Stakeholders
The document discusses stakeholders and sustainability. It defines stakeholders as any group affected by a company's decisions and divides them into market and non-market stakeholders. It argues that companies should identify relevant stakeholders, understand their interests and power, and engage with them to learn expectations and find solutions. Engaging stakeholders can help companies improve reputation and gain support while mitigating critics. The challenges are that stakeholders are complex and changing over time and technology.
chapter2-stakeholderrelationshipssocialresponsibilityandcorporategovernanceau...
This chapter discusses stakeholder relationships, social responsibility, and corporate governance. It first identifies stakeholders' roles in business ethics and examines how a stakeholder framework can help understand organizational ethics. It then defines social responsibility and examines the relationship between having a stakeholder orientation and social responsibility. Key topics covered include identifying stakeholders, social issues in responsibility, sustainability, and the role of corporate governance in providing formal responsibility to stakeholders. Implementing a stakeholder perspective involves assessing corporate culture, identifying stakeholders, issues, commitment levels, and gaining stakeholder feedback.
Chapter 2 Stakeholder Relationships, Social Responsibility, & Corporate Gover...
Chapter 2 Stakeholder Relationships, Social Responsibility, & Corporate Gover...Firdaus Fitri Zainal Abidin
This chapter discusses stakeholder relationships, social responsibility, and corporate governance. It identifies stakeholders' roles in business ethics and examines the relationships between businesses and stakeholder groups. It then defines social responsibility and examines how a stakeholder orientation relates to social responsibility and corporate social responsibility. The chapter also discusses corporate governance and its role in structuring ethics and responsibility. It outlines the steps to implementing a stakeholder perspective to create social responsibility and ethical decisions.Unit 5 topic-1(culture and ethics)
This document discusses cultural values and ethics in cross-border businesses. It begins by explaining that culture influences moral interpretations and different cultures can have different beliefs about right and wrong. Business ethics are influenced by culture as ethical norms are established by shared backgrounds and customs. When businesses operate internationally, they may encounter different cultural norms around employment practices, human rights, environmental regulations, and corruption. Managers also face ethical dilemmas when evaluating complex situations with non-ideal alternatives and balancing various stakeholder interests. Establishing corporate codes of ethics can help avoid legal issues, customer backlash, low employee morale, and loss of sales from bad publicity resulting from unethical behavior.
Culture and Ethics
For IAS, PCS, SSC, IBPS, Bank-PO,RBI, and Other One day Exams
MBA and International Economics (According to Syllabus of Different Universities)
Chapter Description:
1.Cultural Values
2.Ethics
3.Relationship between cultural values and Ethics
4.Importance of cultural values and ethics in cross border business
Key Terms:
1.Ethnocentric: Of the idea or belief that one’s own culture is more important than, or superior to, other cultures.
2.Moral relativism: Refers to any of several philosophical positions concerned with the differences in moral judgments among different people and across different cultures.
3.Norms: Rules or laws that govern a group’s or a society’s behaviors.
The most common ethical issues in business involve:
1.employment practices
2.human rights
3.environmental regulations
4.corruption
5.the moral obligation of multinational companies
business and societies - possibilities and linkages -----by sumit mukherjee,N...
The document discusses the concepts of corporate social responsibility (CSR) and business ethics. It provides definitions of CSR and explains that while CSR activities and ethics are linked, CSR does not guarantee ethical behavior. The document also outlines various reasons for companies to engage in CSR activities and discusses frameworks for integrating social objectives and business goals. It notes the influence of culture and top management on organizational ethics.
2 Stakeholders and Stakeholder AnalysisKaisorniStockThin.docx
2 Stakeholders and Stakeholder Analysis
Kaisorn/iStock/Thinkstock
Learning Objectives
After reading this chapter, you should be able to:
1. Explain the idea of corporate stakeholders.
2. Analyze social and stakeholder networks.
3. Apply a stakeholder analysis to a corporate environment and apply the steps to initiate stakeholder
dialogue.
4. Describe the significance of deontological ethics and utilitarian ethics corporate collaborations.
© 2016 Bridgepoint Education, Inc. All rights reserved. Not for resale or redistribution.
Section 2.1Identifying Stakeholders
Pretest Questions
1. A shareholder and a stakeholder are the same thing. T/F
2. Social networks are static. T/F
3. Dialogue is a way to create new and useable information. T/F
4. “Seek the greatest good for the greatest number of people” is a good way to sum up the
guiding philosophy behind deontological ethics. T/F
Answers can be found at the end of the chapter.
Introduction
Chapter 1 discussed the importance of building sustainable corporations. Running a socially
responsible organization requires multiple people in the organization to work toward this
goal. The word corps means a body of people engaged in a collective action. But who consti-
tutes the “corps” in corporation? Achieving sustainability involves understanding the “who”
of corporations—the human beings who work within them and help determine their work
culture and behavior patterns.
Achieving corporate sustainability also requires identifying opportunities and problems and
turning to corporate actors (and outsiders) to help address them. Most corporate systems
are incredibly large and complex, and they involve a lot of people. Reasonable boundaries
are needed to delineate the responsibilities of leaders, managers, and employees. We need to
define who is closest to an issue and who is responsible for generating solutions to problems.
In order to understand the corporate system and its characteristics, one must first define the
system. Social network theory helps categorize people in and around a corporate system (the
stakeholders of the firm) and how they relate to each other and the organization.
This chapter discusses categories and types of stakeholders and social network theory. In the
modern context, businesses use electronic media to create social networks of people who are
connected in some way to the firm and its employees. This chapter also explores how individ-
uals can map more personal social networks. Networks can help people achieve goals, which
makes them powerful and gives those who direct and control them power, too. With that
in mind, this chapter also explores the idea of power and the difference between individual
and emergent power. Understanding social networks involves understanding where power
and responsibility rest—as well as where socially responsible actions can have the greatest
impact. The final section of the chapter examines how to run a formal stake ...
Business ethics-and-morality
The document discusses how business, government, and society objectives intersect and influence each other. It uses the example of a chocolate company, N&N, and explains that the company's goal is to maximize profits, society's goal is access to necessities like food and healthcare, and the government's goal is regulation for fairness and protection. The objectives are interrelated, as society wants food which benefits N&N's profits, and government ensures N&N operates ethically to not harm society or the environment. Three models are mentioned to explain how the objectives interact: market capitalism, state capitalism, and corporate social responsibility.
Corporate social responsibility
Corporate social responsibility (CSR) refers to activities that demonstrate a business's commitment to operating in an economically, socially, and environmentally sustainable manner. CSR involves businesses self-regulating their operations to ensure compliance with ethical and social standards. CSR policies aim to have a positive impact on stakeholders such as employees, customers, communities, and the environment. Critics argue that CSR contradicts the purpose of business to maximize profits, while proponents assert that CSR can improve long-term profitability by reducing risks and strengthening brand reputation.
Csr
This document discusses corporate social responsibility (CSR). It defines CSR as a self-regulated business model that is integrated into a company's operations and aims to benefit environmental, social and economic well-being. The document outlines why companies implement CSR, including rising consumer awareness, globalization pressures, risk mitigation and ethics training. It also discusses criticisms of CSR, such as it distracting from economic goals or being insincere. The document provides examples of how companies implement CSR towards employees, consumers, shareholders and society. It concludes that CSR is a business imperative for many Indian companies.
The biggest corporation, like the humblest citizen, must be h.docx
“The biggest corporation, like the humblest citizen, must be held to strict compliance with the will of the people.”
--Theodore Roosevelt
“A business that makes nothing but money is a poor kind of business.”
Henry Ford, founder of Ford Motor Company
Managing and Prioritizing Stakeholders
Organizational Issues
All organizations are faced with challenges or issues.
An issue is any event, trend, controversy, or public policy development that might affect the corporation.
An issue can also be understood as a gap between stakeholder expectations and the actual performance of a business.
Some important contemporary issues: domestic partner benefits, environmental performance, genetically modified food, affirmative action….the list can go on and on.
Stakeholders
Stakeholder theory argues that organizations need to identify and resolve issues in light of all their various stakeholders.
Stakeholder: Any group that has a vested interest in the operations of the firm
Include: employees, suppliers, stockholders, customers, the government, local communities, and society as a whole
Why Partner with Stakeholders?
Instrumental Perspective (“Do it because it will pay off in the end")
Enhanced ability to predict/control the external environment .
Higher percentage of successful new product/service introductions Higher levels of operating efficiency .
Fewer incidents of damaging moves by stakeholders (i.e., boycotts, strikes, bad press).
Less conflict with stakeholders resulting in fewer legal suits.
More favorable legislation/regulation .
More reasonable contracts .
Higher entry barriers leading to more favorable competitive environment Higher levels of trust.
Higher levels of profitability?
Greater organizational flexibility.
Normative Perspective (“Do it because it is the right thing to do")
Moral and philosophical basis for recognition of stakeholder interests.
Moral Manager
Defines a managers response to stakeholders – three approaches.
Immoral
Not only does not care how his/her decisions impact the stakeholders, but the actions are actively counter to what is the right and ethical thing to do.
Focus only on the goals of the of the company.
Considers laws as constants or barriers that are ignored in the company.
Amoral
Manager who is considered ethically neutral.
Ethical considerations are not contemplated in the decision making process.
Moral
Those managers who understand the relevance of considering ethical issues when they are making decisions.
What moral responsibilities – economic, legal, ethical, and philanthropic – does our firm have to its stakeholders?
Philanthropic Responsibilities
Be a good corporate citizen.
Ethical Responsibilities
Be ethical.
Legal Responsibilities
Obey the law.
Economic Responsibilities
Be profitable.
Copyright 2001 Harcourt, Inc.
Performing a Stakeholder Analysis:
1. Map your stakeholder relationships.
2. Assess ...
Ijaprr vol1-2-17-85-91shailesh
This document discusses ethics and corporate social responsibility. It begins by defining business ethics and how they relate to a company's socio-economic context and stakeholders. It emphasizes that companies have economic responsibilities to earn returns for investors, but cannot do so at the expense of ethical and social responsibilities to employees, customers, communities, and other stakeholders. The document then examines how companies can identify and address ethical issues, assess global challenges, and design action plans to integrate ethics and social responsibility.
Obligations and Opportunities
The document discusses how advancements in transportation and communication have made the world a closer community, exposing societies to new ideas and opportunities for trade, travel, and global markets. However, it also notes that jingoism, or extreme patriotism, still threatens more open international trade. It examines evolving expectations for business ethics and corporate social responsibility as companies operate globally across different cultures.
Final ugbs 207
Corporate social responsibility emerged in the 1960s as companies faced increasing pressure to address harmful impacts of their operations. CSR involves voluntary commitments by companies beyond legal and economic obligations. It can be defined as accommodating corporate behavior to societal values and expectations. There are various approaches to CSR, including Milton Friedman's view that a company's only responsibility is to increase profits legally, and Archie Carroll's view that companies have economic, legal, ethical, and discretionary responsibilities. Arguments for and against CSR center around profit maximization, resource fit, and lack of accountability.
Final ugbs 207
- CSR emerged in the 1960s as companies faced increasing pressure to address harmful impacts of operations traditionally handled by governments.
- CSR can be defined as accommodating corporate behavior to societal values and expectations beyond legal and economic requirements.
- There are arguments both for and against CSR, relating to profit maximization, resource fit with social issues, and lack of corporate accountability. However, CSR can also improve corporate image, attract employees, and minimize government intervention.
Lesson Five Corporate Ethics in the 21st CenturyLesson Four d.docx
Lesson Five: Corporate Ethics in the 21st Century
Lesson Four discussed some of the most prominent behavioral theories concerning leadership as well as their ethical implications. Lesson Six will introduce some modern concepts of ethics for businesses, including socially responsible investing, corporate social responsibility, and environmentalism.
With changes in public perception over time, the expectations of businesses operating within American society has changed considerably throughout the history of our nation. The classical view on the ethical role of businesses was predicated on the principle of profit maximization: the idea that the only purpose of a business is to maximize the amount of money generated for its owners. Furthermore, anything that runs counter to or distracts from this prerogative is antithetical to the essence of a business. The obligation to obey the law is implied based on the fact that businesses which violate laws typically suffer losses in the form of fines or even forced closure; so compliance with the law is a behavior that is compatible with, and in fact necessary to, the principle of profit maximization.
However, things have changed. Businesses have grown to sizes and degrees of influence that present substantial threats to the welfare of communities, families, the natural environment, etc. and society no longer sees businesses as being responsible only to shareholders (McWilliams & Siegel, 2001). This lesson will discuss the ways in which changes in public perception have reshaped the ethical obligations of businesses in the 21st century.
Socially Responsible Investing (SRI)
One of the biggest ways in which public perception has changed business and industry is through socially responsible investment (SRI) funds. In the business startup world, some investors with strong ethical compasses have chosen to restrict the types of businesses in which they are willing to invest with their capital (Sparkes & Cowton, 2004). Some of these restricted categories are more or less unanimously seen as immoral industries. Others, however, are more controversial.
· Alcohol: Obviously not all people abuse alcohol, and not all people view producers of alcohol as immoral. However, many SRI funds exclude alcohol companies because of the tragic effects that alcohol has in contexts such as drunk driving, etc.
· Tobacco: Virtually the same arguments that apply to alcohol apply to tobacco, except that tobacco is vilified for its unmistakable role in cancers, emphysema, and early mortality. Thus, SRI funds typically avoid tobacco companies as well.
· Gambling: Like alcohol, not all people have gambling problems or see any ethical issue with the gambling industry. However, we do know that gambling is another addictive behavior, and for this reason casinos are typically excluded from SRI funds.
· Weapons: Firearms are a heated subject with all of the current political debate surrounding Second Amendment rights and the best ways ...
Ethics in International Business
This document discusses ethics and business ethics in international business. It begins by defining ethics and business ethics. It then discusses the importance of ethics in international business, noting that ethical behavior ensures sustainable development. It identifies some common ethical issues in international business such as employment practices, human rights, environmental regulations, corruption, and the moral obligations of multinational companies. It also discusses philosophical approaches to ethics like utilitarianism and Kantian ethics. The document also covers topics like the roots of ethical/unethical behavior, legal foundations of ethics, ethics and corporate bribery including conventions against corruption, and ethics and the environment including issues of sustainability and global warming.
CSR, triple-bottom line and cross sector collaboration
The document discusses the history and evolution of corporate social responsibility (CSR) from focusing internally in the 1950s to now having a global perspective. It examines what is meant by "social" and how CSR now encompasses ethics, social issues like diversity, and environmental issues. The document also explores sustainability megatrends like climate change that present risks and opportunities for business and how CSR and cross-sector collaboration can help address large challenges.
HUMAN-RELATION.pptx
Human relations involves the interactions between management and workers to achieve organizational goals. The evolution of human relations thinking progressed from industrialism, which viewed workers as commodities, to scientific management, which aimed to optimize productivity, to the current behavioral management approach, which sees the human element as important to organizational success. Modern human resources models view employees as having untapped potential rather than just as costs. Emerging challenges in human relations include managing knowledge workers, diversity, ethics, and adapting to globalization.
Chapter one (fundamental of business)
Here are four international barriers in trading with examples:
1. Economic barriers - Level of economic development between countries can be a barrier. For example, it is easier for industrialized countries like the US to trade with each other than with less developed countries.
2. Political & legal barriers - Laws and regulations between countries differ. Tariffs imposed by governments can barrier trade. For example, the US-China trade war increasing tariffs on each other's goods.
3. Social & cultural barriers - Differences in culture between countries make it harder to understand customer preferences. For example, advertising must be adapted to different cultural norms.
4. Technological barriers - Variations in technology infrastructure and access between countries pose challenges. For
Corporate social responsibility on internationally operating organizations
Corporate strategy involves long term company-wide decisions and actions that can help an organization achieve its objectives. (Hill and Jones, 2008). It takes into account the environment through its structure of resources and competencies with the aim of achieving and exceeding the expectations of the stakeholder.
Lisa Nitze presents SE Alliance
Social enterprise is a powerful tool for generating and sustaining social value
Social innovation can be accelerated when social enterprises come together to increase the impact and effectiveness of the field
A robust social enterprise field helps high-performing social enterprises to be developed and resourced for growth and longevity
It is incumbent upon funders, investors, government and the public to encourage robust social enterprise through policies and practices that provide a supportive environment
Work
This document provides information about adhocism and corporate planning in management. It discusses how management evolved from an adhoc approach focused only on urgent issues to a more planned approach considering future scenarios and contingencies. It describes how management further evolved to consider the internal and external environment through environmental strategy and interface. The document emphasizes that the modern approach to management involves comprehensive strategic planning incorporating long-term decision making.
A Stakeholder Management Model For Ethical Decision Making
This document discusses a stakeholder management model for improving ethical decision making in organizations. It presents key concepts from stakeholder theory and analyzes the implications for management. Stakeholder theory defines stakeholders broadly as any group or individual affected by or able to affect the organization. The paper introduces the concept of a "stakeholder corporation" whose management has fiduciary duties to all stakeholders, not just shareholders. It also discusses instrumental and normative approaches to stakeholder management and presents a ten-step model for identifying and responding to stakeholder interests to improve organizational decision making.
Social responsibility
1. Social responsibility is an ethical framework where entities have an obligation to benefit society. It involves maintaining a balance between economic and environmental interests.
2. There are five main types of social responsibility: student, scientists/engineers, national, individual, and corporate. Student social responsibility involves acting ethically towards others. Scientists/engineers are responsible for impacts of their work. National social responsibility means treating a nation's stakeholders fairly. Individual social responsibility expands responsibility beyond immediate circles. Corporate social responsibility means benefiting society through business practices.
3. Corporate social responsibility has four types: ethical, philanthropic, legal, and economic. It involves benefiting environment, society, and stakeholders while ensuring profitability and legal compliance.
Corporate social responsibility
The document discusses corporate social responsibility (CSR). It provides an introduction to CSR, explaining that CSR involves businesses self-regulating to ensure they comply with ethical standards and positively impact stakeholders. The document then discusses approaches to CSR, benefits of CSR, and criticisms of CSR. It analyzes issues around using CSR to address crises and problems of relying solely on government regulation of businesses.
Maybank-Digital-Investor-Day-20231114.pdf
ADVICE TO ALL EMPLOYEES
1. Build a home earlier. Be it rural home or urban home. Building a house at 50 is not an achievement. Don't get used to government houses. This comfort is so dangerous. Let all your family have good time in your house.
2. Go home. Don't stick at work all the year. You are not the pillar of your department. If you drop dead today, you will be replaced immediately and operations will continue. Make your family a priority.
3. Don't chase promotions. Master your skills and be excellent at what you do. If they want to promote you, that's fine if they don't, stay positive to your personal.
development.
4. Avoid office or work gossip. Avoid things that tarnish your name or reputation. Don't join the bandwagon that backbites your bosses and colleagues. Stay away from negative gatherings that have only people as their agenda.
5. Don't ever compete with your bosses. You will burn your fingers. Don't compete with your colleagues, you will fry your brain.
6. Ensure you have a side business. Your salary will not sustain your needs in the long run.
7. Save some money. Let it be deducted automatically from your payslip.
8. Borrow a loan to invest in a business or to change a situation not to buy luxury. Buy luxury from your profit.
9. Keep your life,marriage and family private. Let them stay away from your work. This is very important.
10. Be loyal to yourself and believe in your work. Hanging around your boss will alienate you from your colleagues and your boss may finally dump you when he leaves.
11. Retire early. The best way to plan for your exit was when you received the employment letter. The other best time is today. By 40 to 50 be out.
12. Join work welfare and be an active member always. It will help you a lot when any eventuality occurs.
13.Take leave days utilize them by developing yr future home or projects..usually what you do during yr leave days is a reflection of how you'll live after retirement..If it means you spend it all holding a remote control watching series on Zee world, expect nothing different after retirement.
14. Start a project whilst still serving or working. Let your project run whilst at work and if it doesn't do well, start another one till it's running viably. When your project is viably running then retire to manage your business. Most people or pensioners fail in life because they retire to start a project instead of retiring to run a project.
15. Pension money is not for starting a project or buy a stand or build a house but it's money for your upkeep or to maintain yourself in good health. Pension money is not for paying school fees or marrying a young wife but to look after yourself.
16. Always remember, when you retire never be a case study for living a miserable life after retirement but be a role model for colleagues to think of retiring too.
17. Don't retire just because you are finished or you are now a burden to the company and just wait for your day t
Entrepreneurship Short Note.pptx for Business Students
Success demands these 6 things..
(The Secret Formula)
1. Hard Work
Don't believe in luck, believe in hard work.
Stop trying to rush the process or searching for a shortcut.
There is none.
2. Patience
If you are losing the patience, you are losing the battle.
First nothing happens, then it happens slowly and suddenly all at once.
Most people give up at stage one.
3. Sacrifice
If you don't sacrifice for what you want, then what you want becomes the sacrifice.
Everything has its price. The question is: Are you ready to pay it for the life you desire?
4. Consistency
Consistency is what transforms average into excellence.
Without consistency, you will never achieve greater success.
5. Discipline
Motivation gets you going, but discipline keeps you growing.
There will be days when you don't “feel” like doing it.
You have to push through those days regardless of how you feel.
6. Self Confidence
Confidence is, I'll be fine if they don't like me.
GOD BLESS YOU🙏❤️
EYA Oliver Uchenna®️
Success demands these 6 things..
(The Secret Formula)
1. Hard Work
Don't believe in luck, believe in hard work.
Stop trying to rush the process or searching for a shortcut.
There is none.
2. Patience
If you are losing the patience, you are losing the battle.
First nothing happens, then it happens slowly and suddenly all at once.
Most people give up at stage one.
3. Sacrifice
If you don't sacrifice for what you want, then what you want becomes the sacrifice.
Everything has its price. The question is: Are you ready to pay it for the life you desire?
4. Consistency
Consistency is what transforms average into excellence.
Without consistency, you will never achieve greater success.
5. Discipline
Motivation gets you going, but discipline keeps you growing.
There will be days when you don't “feel” like doing it.
You have to push through those days regardless of how you feel.
6. Self Confidence
Confidence is, I'll be fine if they don't like me.
GOD BLESS YOU🙏❤️
EYA Oliver Uchenna®️
Success demands these 6 things..
(The Secret Formula)
1. Hard Work
Don't believe in luck, believe in hard work.
Stop trying to rush the process or searching for a shortcut.
There is none.
2. Patience
If you are losing the patience, you are losing the battle.
First nothing happens, then it happens slowly and suddenly all at once.
Most people give up at stage one.
3. Sacrifice
If you don't sacrifice for what you want, then what you want becomes the sacrifice.
Everything has its price. The question is: Are you ready to pay it for the life you desire?
4. Consistency
Consistency is what transforms average into excellence.
Without consistency, you will never achieve greater success.
5. Discipline
Motivation gets you going, but discipline keeps you growing.
There will be days when you don't “feel” like doing it.
You have to push through those days regardless of how you feel.
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--Theodore Roosevelt
“A business that makes nothing but money is a poor kind of business.”
Henry Ford, founder of Ford Motor Company
Managing and Prioritizing Stakeholders
Organizational Issues
All organizations are faced with challenges or issues.
An issue is any event, trend, controversy, or public policy development that might affect the corporation.
An issue can also be understood as a gap between stakeholder expectations and the actual performance of a business.
Some important contemporary issues: domestic partner benefits, environmental performance, genetically modified food, affirmative action….the list can go on and on.
Stakeholders
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Instrumental Perspective (“Do it because it will pay off in the end")
Enhanced ability to predict/control the external environment .
Higher percentage of successful new product/service introductions Higher levels of operating efficiency .
Fewer incidents of damaging moves by stakeholders (i.e., boycotts, strikes, bad press).
Less conflict with stakeholders resulting in fewer legal suits.
More favorable legislation/regulation .
More reasonable contracts .
Higher entry barriers leading to more favorable competitive environment Higher levels of trust.
Higher levels of profitability?
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Moral Manager
Defines a managers response to stakeholders – three approaches.
Immoral
Not only does not care how his/her decisions impact the stakeholders, but the actions are actively counter to what is the right and ethical thing to do.
Focus only on the goals of the of the company.
Considers laws as constants or barriers that are ignored in the company.
Amoral
Manager who is considered ethically neutral.
Ethical considerations are not contemplated in the decision making process.
Moral
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Philanthropic Responsibilities
Be a good corporate citizen.
Ethical Responsibilities
Be ethical.
Legal Responsibilities
Obey the law.
Economic Responsibilities
Be profitable.
Copyright 2001 Harcourt, Inc.
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ADVICE TO ALL EMPLOYEES
1. Build a home earlier. Be it rural home or urban home. Building a house at 50 is not an achievement. Don't get used to government houses. This comfort is so dangerous. Let all your family have good time in your house.
2. Go home. Don't stick at work all the year. You are not the pillar of your department. If you drop dead today, you will be replaced immediately and operations will continue. Make your family a priority.
3. Don't chase promotions. Master your skills and be excellent at what you do. If they want to promote you, that's fine if they don't, stay positive to your personal.
development.
4. Avoid office or work gossip. Avoid things that tarnish your name or reputation. Don't join the bandwagon that backbites your bosses and colleagues. Stay away from negative gatherings that have only people as their agenda.
5. Don't ever compete with your bosses. You will burn your fingers. Don't compete with your colleagues, you will fry your brain.
6. Ensure you have a side business. Your salary will not sustain your needs in the long run.
7. Save some money. Let it be deducted automatically from your payslip.
8. Borrow a loan to invest in a business or to change a situation not to buy luxury. Buy luxury from your profit.
9. Keep your life,marriage and family private. Let them stay away from your work. This is very important.
10. Be loyal to yourself and believe in your work. Hanging around your boss will alienate you from your colleagues and your boss may finally dump you when he leaves.
11. Retire early. The best way to plan for your exit was when you received the employment letter. The other best time is today. By 40 to 50 be out.
12. Join work welfare and be an active member always. It will help you a lot when any eventuality occurs.
13.Take leave days utilize them by developing yr future home or projects..usually what you do during yr leave days is a reflection of how you'll live after retirement..If it means you spend it all holding a remote control watching series on Zee world, expect nothing different after retirement.
14. Start a project whilst still serving or working. Let your project run whilst at work and if it doesn't do well, start another one till it's running viably. When your project is viably running then retire to manage your business. Most people or pensioners fail in life because they retire to start a project instead of retiring to run a project.
15. Pension money is not for starting a project or buy a stand or build a house but it's money for your upkeep or to maintain yourself in good health. Pension money is not for paying school fees or marrying a young wife but to look after yourself.
16. Always remember, when you retire never be a case study for living a miserable life after retirement but be a role model for colleagues to think of retiring too.
17. Don't retire just because you are finished or you are now a burden to the company and just wait for your day t
Entrepreneurship Short Note.pptx for Business Students
Success demands these 6 things..
(The Secret Formula)
1. Hard Work
Don't believe in luck, believe in hard work.
Stop trying to rush the process or searching for a shortcut.
There is none.
2. Patience
If you are losing the patience, you are losing the battle.
First nothing happens, then it happens slowly and suddenly all at once.
Most people give up at stage one.
3. Sacrifice
If you don't sacrifice for what you want, then what you want becomes the sacrifice.
Everything has its price. The question is: Are you ready to pay it for the life you desire?
4. Consistency
Consistency is what transforms average into excellence.
Without consistency, you will never achieve greater success.
5. Discipline
Motivation gets you going, but discipline keeps you growing.
There will be days when you don't “feel” like doing it.
You have to push through those days regardless of how you feel.
6. Self Confidence
Confidence is, I'll be fine if they don't like me.
GOD BLESS YOU🙏❤️
EYA Oliver Uchenna®️
Success demands these 6 things..
(The Secret Formula)
1. Hard Work
Don't believe in luck, believe in hard work.
Stop trying to rush the process or searching for a shortcut.
There is none.
2. Patience
If you are losing the patience, you are losing the battle.
First nothing happens, then it happens slowly and suddenly all at once.
Most people give up at stage one.
3. Sacrifice
If you don't sacrifice for what you want, then what you want becomes the sacrifice.
Everything has its price. The question is: Are you ready to pay it for the life you desire?
4. Consistency
Consistency is what transforms average into excellence.
Without consistency, you will never achieve greater success.
5. Discipline
Motivation gets you going, but discipline keeps you growing.
There will be days when you don't “feel” like doing it.
You have to push through those days regardless of how you feel.
6. Self Confidence
Confidence is, I'll be fine if they don't like me.
GOD BLESS YOU🙏❤️
EYA Oliver Uchenna®️
Success demands these 6 things..
(The Secret Formula)
1. Hard Work
Don't believe in luck, believe in hard work.
Stop trying to rush the process or searching for a shortcut.
There is none.
2. Patience
If you are losing the patience, you are losing the battle.
First nothing happens, then it happens slowly and suddenly all at once.
Most people give up at stage one.
3. Sacrifice
If you don't sacrifice for what you want, then what you want becomes the sacrifice.
Everything has its price. The question is: Are you ready to pay it for the life you desire?
4. Consistency
Consistency is what transforms average into excellence.
Without consistency, you will never achieve greater success.
5. Discipline
Motivation gets you going, but discipline keeps you growing.
There will be days when you don't “feel” like doing it.
You have to push through those days regardless of how you feel.
PPE_presentation Management AMMW2018_09.2018.pptx
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Digital Lendings Relationship Officer
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Bachelor Degree in Accounting, Economics, Business Administration, Management, Marketing Managerment, and/or related fields.
Master’s in Accounting, Economics, Business Administration, Management, Marketing Management, and/or related fields is an added advantage.
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Demonstrated business acumen - able to create strategy and actions that impact business success.
High-level interpersonal and cross-cultural skills, including ability to build consensus, alliances and collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills, with ability to use technology and other modern tools to drive decision making and implementation.
Strategic thinking and decision making- ability to consider emerging trends/developments and long-term opportunities for Dashen Bank.
Professionalism and integrity in line with Dashen Bank values.
High-level oral and written communication skills.
Critical and analytical thinking and problem solving skills
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers)
Risk awareness and focus- demonstrates understanding of risk management practices, standards and regulatory requirements
Effective stakeholder management.
Required Technical Competency
Experience working cross-functionally to develop new ideas and
CostAccumulationPresentation-Nov2012.ppt
Register
Navigation
Jobs
Latest Jobs
Login
Register
Courses
Advice
Employers
Copyright 2023. All Rights Reserved.
Get In Touch
Snap Plaza 8th floor, Bole Next to The Millennium hall. Addis Ababa, Ethiopia
info@ethiojobs.net
+251-116-67-33-24
+251-924-91-08-47
Get Social
Facebook
Twitter
LinkedIn
YouTube
Telegram
Links
About Us
Contact Us
FAQs
Copyright 2023. All Rights Reserved.
Digital Lendings Relationship Officer
Expired 5 months ago!
Related Jobs
Banking and Insurance Jobs Senior Level Jobs Dashen Bank S.C Jobs
Job Description:
Digital Lendings Relationship Officer
Place of work- Addis Ababa
DB/ Vacancy-0077/23
Job Summary
Digital Lendingss Relationship Officer is Responsible for assisting Digital Lenging Relationship Manager in the process of relationship and partnership creation and management, and product & digital lending business development and enhancement to deliver best quality service to customers with the expectation of increasing profitability and/or reducing operational expense and risks of different nature, ensure health-check of the different digital value propositions, compliance to regulatory directions, take proactive measures to identify early warning signals to keep management informed.
Job Requirements:
Academic & Professional Qualification
Economics, and/or related fields is an added advantage.
Bachelor Degree in Accounting, Economics, Business Administration, Management, Marketing Managerment, and/or related fields.
Master’s in Accounting, Economics, Business Administration, Management, Marketing Management, and/or related fields is an added advantage.
Experience
Minimum of 4 (four) years relevant work experience on similar roles.
Behavioral & Leadership Competency
Leadership and people management including performance management, coaching & mentoring.
Demonstrated business acumen - able to create strategy and actions that impact business success.
High-level interpersonal and cross-cultural skills, including ability to build consensus, alliances and collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills, with ability to use technology and other modern tools to drive decision making and implementation.
Strategic thinking and decision making- ability to consider emerging trends/developments and long-term opportunities for Dashen Bank.
Professionalism and integrity in line with Dashen Bank values.
High-level oral and written communication skills.
Critical and analytical thinking and problem solving skills
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers)
Risk awareness and focus- demonstrates understanding of risk management practices, standards and regulatory requirements
Effective stakeholder management.
Required Technical Competency
Experience working cross-functionally to develop new ideas and
Financial management for Business CoursesPPT.ppt
The Commercial Bank of Ethiopia has been becoming a leader, pioneer, and role model for the country's financial industry, especially the banking industry. Currently, it aspires “to become a world-class commercial bank, financially driving Ethiopia’s future'', and it is working to provide banking services tailored to the needs of its esteemed customers. The bank has carried out a comprehensive assessment and strategy design work and drawn a business reform road map. Based on the assessment, reforms and organizational restructurings have been done. Accordingly, the bank has introduced a new customer-centric business model and undertaken amendments to its organizational structure in order to render effective service based on customer segments. Following this, new divisions and departments were established; the Micro Business Banking under the Wholesale Banking Division was established to address the banking needs of all individual and non-individual businesses.
The main objective of the department was to provide financing access to microbusiness customers. Since the number of microbusiness customers is very high, using digital channels has been considered an essential alternative. Due to this, the department has been assigned to provide digital micro saving and lending, which is the most efficient and effective form.
The strategic initiatives planned to achieve the department’s objectives have been successfully implemented, and the DMSL service is under a pilot test. However, there have been some problems that could be fixed only by restructuring the department, and the current structure is not conducive to providing successful digital loans. The digital lending being in a pilot test is also not going according to plan, and its performance status is not satisfactory. Due to those situations, I have been initiated to come up with this concept note, and I hope you will enrich and work on it to provide a successful solution.
2. Background
Technological advancements have significantly transformed the way services are delivered, leading to a shift in customer expectations and demands. Financial services are now focusing on providing seamless digital banking transactions and personalized engagements. Digital lending platforms are making lending easier, more accessible, and more efficient. Commercial Bank of Ethiopia (CBE) is leading in achieving national financial inclusion by establishing dedicated departments and implementing initiatives to improve the customer experience. This concept note proposes a structural adjustment for the recently established department called micro business banking department established under the wholesale banking division. The detail background leads me to this initiative is detailed as follow.
2.1. Micro Business Banking
CBE has established a department called Micro Business dedicated to microenterprise customers. According to the customer segmentation procedure of the bank, “Micro Business Banking” means a banking s
English Email Writing byme- at work place ppt pptx
Understanding the Structure of a Successful Digital Credit Provider in Kenya.
Kenya's financial services sector is embracing FinTech, with digital credit providers like Tala, Zenka Digital, and Ksmart leveraging AI, machine learning, robotic process automation, data analytics, and blockchain. A fintech in the lending space may cater to various kinds of product offerings, which can be broadly categorized as follows:
1. Consumer loans
2. Personal loans
3. Business or MSME (Micro, Small, and Medium Enterprise) loans
1. What are the critical back-end tech solutions/integrations needed?
1. Customer acquisition
2. Application, website, and/or app
3. Verification APIs
4. Credit underwriting/ Scorecards/Fraud detection
5. Credit Bureau Integration
6. Automatic analysis of qualitative factors
7. Disbursement/Repayment
8. Collection/Recovery
9. Loan Management System (LMS)/Accounting
10. Legal
Let's delve deeper into each of the above for a deeper understanding.
1.1. Customer acquisition
Drawing in customers is a top priority for any fintech. There are various methods or sources through which a DCP acquires its customers. The customer acquisition process may differ for each lending institution depending on their product, the area in which they operate, the customer profile, etc. To attract potential borrowers, leverage digital marketing strategies, social media, and partnerships with relevant platforms. Focus on providing a seamless user experience to make your platform stand out from existing or traditional lenders.
1.2. Application, website, app or USSD
Develop a user-friendly and intuitive digital platform for borrowers to apply for loans easily. Mobile apps have become increasingly popular in Fintech, allowing users to access services conveniently. Consider application login through Gmail, social media, and so on to enable the user to seamlessly log in to the mobile application for the website without creating any new login credentials. At the same time, this also provides the Fintech with the profile of the loan applicant. Do you need customers to upload documents for KYC/AML verification? Ensure your platform allows uploading these documents and has back-end integration to verify the documents' authenticity. Consider using the different available Optical Recognition Technologies (OCR), which should be able to read the data from the documents provided and create the text. For verification and authentication of the information in the documents, the Fintech can develop its software and subscribe to various services or do an API integration with a service provider who can provide such services. The main goal is to give users a comfortable journey, so they must manually type minimum information.
1.3. Verifying APIs
Integrated person’s registry system (IPRS) is Kenya'sKenya's reputed organization providing APIs for KYC, Identity, etc., suitable for all lending businesses. The IPRS system aims to consolidate population information into a
Macro Economics short lecture note ppt.pptx
Introduction
In life, there are universal laws that govern everything we do. These laws are so perfect that if you were to align yourself with them, you could have so much prosperity that it would be coming out of your ears. This is because God created the universe in the image and likeness of him. It is failure to follow the universal laws that causes one to fail. The laws that were created consisted of the following: ·
Law of Gratitude: The Law of Gratitude states that you must show gratitude for what you have. By having gratitude, you speed your growth and success faster than you normally would. This is because if you appreciate the things you have, even if they are small things, you are open to receiving more.
Law of Attraction: The Law of Attraction states that if you focus your attention on something long enough you will get it. It all starts in the mind. You think of something and when you think of it, you manifest that in your life. This could be a mental picture of a check or actual cash, but you think about it with an image.
Law of Karma: the Law of Karma states that if you go out and do something bad, it will come back to you with something bad. If you do well for others, good things happen to you. The principle here is to know you can create good or bad through your actions. There will always be an effect no matter what.
Law of Love: the Law of Love states that love is more than emotion or feeling; it is energy. It has substance and can be felt. Love is also considered acceptance of oneself or others. This means that no matter what you do in life if you do not approach or leave the situation out of love, it won't work.
Law of Allowing: The Law of Allowing states that for us to get what we want, we must be receptive to it. We can't merely say to the Universe that we want something if we don't allow ourselves to receive it. This will defeat our purpose for wanting it in the first place.
Law of Vibration: the Law of Vibration states that if you wish on something and use your thoughts to visualize it, you are halfway there to get it. To complete the cycle you must use the Law of Vibration to feel part of what you want. Do this and you'll have anything you want in life.
For everything to function properly there has to be structure. Without structure, our world, or universe, would be in utter chaos. Successful people understand universal laws and apply them daily. They may not acknowledge that to you, but they do follow the laws. There is a higher power and this higher power controls the universe and what we get out of it. People who know this, but wish to direct their own lives, follow the reasons. Successful people don't sit around and say "I'll try," they say yes and act on it.
Chapter - 1
The Law of Attraction
The law of attraction is the most powerful force in the universe. If you work against it, it can only bring you pain and misery. Successful people know this but have kept it hidden from the lower class for centuries because th
Customer Relationship Management(CRM).ppt
Power of Personal Appearance
Image management is the ongoing process of evaluating and controlling the impact of your appearance and the resulting response on you and others.
The concept of image management applies to anyone who has ever needed to improve self-image, self-esteem, self-confidence, capability and credibility. It applies to anyone who has ever wanted to get an idea across to someone else, to influence opinion or action is it in the home, school, church, community or business setting. It is creating an authentic, appropriate, attractive, and affordable image. Intelligence, knowledge, ability, initiative, and effort are vital to success of any kind, but regardless of whom you are, how old, and what your role or goal, ongoing image management can give you the personal/professional presence you need.
As an individual living and working in a highly complex and competitive society, you must recognize and understand the impact of your appearance as it communicates first to you and then to others. What you wear and the way you look affects:
1. The Way You Think
You can’t afford to think negatively about yourself due to some aspect of your appearance. When you appear authentic, attractive, and appropriate, you think more positively about yourself, your situation, and others.
2. The Way You Feel
You can’t afford to feel depressed, unproductive, uncomfortable, antagonistic, argumentative, self-conscious, inferior, or full of self-doubt. A positive personal appearance is a fast, effective way to boost self-confidence and overcome anxiety regarding ability or acceptance. When you appear attractively dressed and groomed, personally authentic, and appropriate for the occasion, you feel more comfortable, confident, capable, cooperative and productive.
3. The Way You Act or Behave
You can’t afford to act awkward, insecure, submissive, out-of-place, or out-of-order. Nor can you afford to act defensive, arrogant, aggressive, affected, superior, or conceited. A positive personal appearance is one of the most effective ways to improve behavior and enhance performance level or productivity. When you appear attractively dressed and groomed, personally authentic, and appropriate for the occasion, you act more secure, at ease, mannerly, competent, and naturally able to do your best.
4. The Way Others React and Respond to You
Your appearance is the one personal characteristic that is immediately obvious and accessible to others. You can’t hide it. Your appearance makes a strong statement about your personality, values, attitudes, interests, knowledge, abilities, roles, and goals. You can’t afford to be seen as disrespectful, antagonistic, affected, scatterbrained, irresponsible, ineffective, or unproductive. You can’t afford to create a negative impression or to build barriers between you and others because of unattractive, inappropriate, distracting, or offensive appearance.
When you appear attractively dressed and groomed, personally authentic, and ap
Email Writting Guideline Follow step by step PPT.pptx
Digital credit process and the steps to obtain an instant loan
𝙰𝚕𝚎𝚖𝚊𝚢𝚎𝚑𝚞 𝚂𝚒𝚖𝚎𝚗𝚎𝚑
𝙰𝚕𝚎𝚖𝚊𝚢𝚎𝚑𝚞 𝚂𝚒𝚖𝚎𝚗𝚎𝚑
𝙰𝚕𝚎𝚖𝚊𝚢𝚎𝚑𝚞 𝚂𝚒𝚖𝚎𝚗𝚎𝚑
Digital Marketing Manager @ Bank of Abyssinia | Marketing Management MA
Published Jul 9, 2023
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Digital Lending has made it possible for many people to access the funds they need quickly and securely, without having to worry about paperwork or trips to physical banks and collateral. With competitive rates, flexible repayment plans, and fast disbursement of funds – digital lending is changing the way we view financing.
Digital lending is the process of obtaining a loan online through digital channels such as mobile apps and websites. And, this process has been gaining popularity in recent years in our country due to its convenience and ease of use. There are noteworthy examples of this. One is Michu, a platform by the Cooperative Bank of Oromia that offers credit based on a borrower's score. It specifically provided for micro, small, and medium enterprises (MSMEs). Another is Telebirr's different types of microloan services offered in collaboration with Dashen Bank. This service allows users to obtain small loans without needing collateral, using their credit score as a basis. Additionally, the Bank of Abyssinia's different Apollo instant digital loans, which is set to launch this month.
The digital credit process typically consists of the following major activities. And, the borrower will need to research and compare the existing digital lending platforms to find one that suits his needs. He should consider factors such as service charges, interest rates, loan terms, eligibility criteria, and customer reviews.
Create an account: Once the borrower has selected a provider, he will need to create an account on their platform. This typically involves providing basic personal information (name, address, phone number, email) and setting up a username and password.
Loan Application: Once he has chosen a lender, the borrower will need to fill out an online application form. This typically involves providing personal information (like name and address), financial information (such as income, employment status, and outstanding debts), and the purpose of the loan.
Document Submission: After filling out the application, the borrower will usually need to submit supporting documents. These might include proof of identity, proof of income (like pay stubs or tax returns), and bank statements. Thanks to digital technology, these documents can often be uploaded directly to the platform.
Consent to a credit check: Most digital credit providers will perform a credit check as part of the application process. By agreeing to a credit check, the borrower needs to give the provider permission to access his credit history and score, which will be used to assess his creditworthiness.
Review the loan terms: If the application is approved, the provider will present the borrower with a loan offer,
The FinTech Organisation Sstructure.pptx
Digital Lending Platform: The only guide you’ll ever need(https://moba.finance/what-is-digital-lending-platform/)
New changes in rates, regulations, competitions, and new technologies all the more increase this pressure of digital lending. Banks need a new lending technology to rapidly adapt to market shifts and stay ahead of competitors.
Fortunately, a Digital Lending Platform can help banks address all those challenges.
What is Digital Lending Platform
A Digital Lending Platform automates the journey from application to disbursement for any lending product—be it mortgages, consumer loans, or deposit accounts.
With Digital Lending Platforms, banks can acquire and assess customers faster while enhancing back-office processes and reducing costs. It helps banks solve these challenges by delivering an all-in-one place to manage individual customers’ lending journey—from application, underwriting, to disbursement and collection.
In today’s everything-digital world, customers are so used to the seamless and intuitive shopping experience from Momo, Shopee, and Grab. They expect the same thing from lending. Customers demand the ability to apply for loans and are disbursed online via digital platforms, without having to visit the physical branch.
Below are some of the capabilities of a Digital Lending Platform:
Seamless customer experiences from application to collection
With the Digital Lending Platform, your potential lenders can use any device—be it the mobile phone, tablet, or desktop—to apply for loans and complete the follow-up tasks to receive the disbursement. The platform supports everything involved in the lending workflow, which involves connecting to their bank account, uploading documents, completing the eKYC process, providing e-signature, … All that is customizable to meet banks’ unique requirements.
Role-based tools for loan officers
A Digital Lending Platform provides each officer with a digital workspace to support lenders. The workspace typically includes interfaces for managing applications, communicating with customers online to complete follow-ups, providing settlement and closing services, and engaging with referral partners.
Automated verification and accuracy checks
By directly connecting to financial data sources, the digital lending platform helps banks eliminate the use of paper. It makes approvals faster and reduces fraud risk by integrating a wide range of eKYC solutions to verify customers’ identity, assets, employment, and income.
Data-driven workflows and automated decisioning
The Digital Lending Platform applies workflows that loan officers can customize themselves without having to write codes. The result is that manual, paper-based processes are reduced significantly. Also, it can automate requests for information, which provides underwriters with accurate and up-to-date loan files to finalize credit decisioning. In addition, the platform can automatically apply bank’s credit policies to unlock more efficiency
Supply Chain Financing to MSMEs businesses PPT.ppt
Bank
Management
In Africa, women entrepreneurs play a growing role in diversifying production and services. However, they are facing the problem of financial shortage; a recent report by the African Development Bank showed that there is an estimated $42 billion financing gap for female entrepreneurs in Africa. The study demonstrated that women are facing more difficult conditions than men entrepreneurs such as limited access to key resources (including land and credit), the legal and regulatory framework, and the socio-cultural environment. The economy's full potential cannot be realized if half of its population cannot fully contribute, and women have faced many hurdles in the entrepreneurship journey, prompting responsible bodies to devise affirmative solutions.
Ethiopia's female population is 49.8%, but small businesses owned by women only make up 16.5% of the total number of entrepreneurs. Limited access to finance, business networks, development services, and business management skills hinders women entrepreneurs. The government is promoting women entrepreneurs through initiatives like training and financial support. The Commercial Bank of Ethiopia (CBE) is introducing a customer-centric business model to cater to its customers' needs and values. The bank aims to increase the outreach of financial products and services to a larger population, particularly women who own business enterprises. The bank has established a micro business department to adjust itself with the micro business loan demanding customers. These factors can be considered as business drivers and factors enforcing CBE to come up with a gender-specific solution.
The micro business banking department conducted a feasibility study on financing women-owned Micro, Small and Medium Enterprises (MSMEs), and has proposed a collateral-free loan product to bridge the financial gap. In the feasibility study it has been also demonstrated that financing women owned MSMEs could promote financial inclusion and economic empowerment, boosting growth and forming the backbone of vibrant economies.
Therefore, this proposal aims to provide a method how CBE should finance for selected formal women-owned MSMEs in Ethiopia to alleviate their financing gap. It is being proposed that, the CBE shall start the product by making a pilot test for women-owned microbusinesses from Addis Ababa City Administration, with local stakeholders providing data, support, and training for three years. The bank could be benefited from implementing this proposal to attract and retain micro customers, penetrate the micro credit-market, and to adjust itself with the micro customers’ demand.
2. Objectives of the proposal
2.1. General Objectives
This proposal aims to provide customized microloans for women MSMEs to ensure equitable resource allocation and profitability for the bank.
2.2. Specific Objectives
• To play a major role in supporting and promoting women-owned MSMEs through availing useful and affordable loan
Introduction to Financial Management ppt.ppt
1.1. Nature and Definition of Auditing
Different scholars have defined auditing in different ways. For example, Auditing is a process of collection and evaluation of evidence for the purpose of reporting on economic transaction. The other definition of auditing given by the Institute of Chartered Accountants of India, in its publication titled, General Guidelines on Internal Auditing has defined auditing as ‘ a systematic and independent evaluation of data, statements, records, operations and performances ( financial or otherwise) of an enterprise for stated purpose. In any auditing situation, the auditor perceives and recognizes the propositions before him for examination, collects evidence, evaluates the same and on this basis formulates his/her judgment which is communicated through audit report.
As it is cited in Kanal Gupta and Arora A.(1996,p6), Arens and Loebbecke defined auditing as the process by which a complete, independent person accumulates and evaluates evidence about quantifiable information related to specific economic entity for the purpose of determining and reporting on the degree of correspondence between the quantifiable information and established criteria. To sum up, Auditing is the process of verifying the assertions produced by accounting, as to whether they present a true and fair view of the entity's financial position in accordance with accounting standards and GAAP. In other words, auditing seeks to verify whether or not financial records have been properly prepared.
Study Note
The term audit is derived from the Latin term ‘audire,’ which means to hear. In early days an auditor used to listen to the accounts read over by an accountant in order to check them Auditing is as old as accounting.
It was in use in all ancient countries such as Mesopotamia, Greece, Egypt. Rome, U.K. and India. The Vedas contain reference to accounts and auditing.
The original objective of auditing was to detect and prevent errors and frauds and most recently objective of audit shifted to ascertain whether the accounts were true and fair rather than detection of errors and frauds.
Auditing evolved and grew rapidly after the industrial revolution in the 18th century with the growth of the joint stock companies the ownership and management became separate.
The shareholders who were the owners needed a report from an independent expert on the accounts of the company managed by the board of directors who were the employees.
1.2. Historical Development of Auditing
The development of auditing is closely linked to the development of accounting. In the early stage of civilization, the number of transaction was usually so small that able to record the transactions himself. However, with the growth of civilization and consequential growth in volume and complexity of transactions, it becomes necessary to entrust the job of recording the transactions to other persons. The trend started with maintenance of accounts to empires by public officials
A Strategic Planning Presentation PPT.pptx
Today’s complex global challenges require partnerships across sectors and societies to achieve equitable and sustainable results for stakeholders and realize strategic objectives stipulated. The United Nations General Assembly defines partnerships as voluntary and collaborative relationship between various parties, both public and non-public, in which all participants agree to work together to achieve a common purpose or undertake a specific task and, as mutually agreed, to share risks, responsibilities, resources and benefits.
Alexander et al. (2001) also defines partnership as strategically formed relationship between organizations that involve varying degrees of resource sharing, joint decision making, and collaborative work to address common interests, and achieve shared goals. While there are many theoretically recognized benefits and advantages to partnerships, the answer to why one seeks to establish partnership is relatively simple. The presumption is that, there is added value in working with other organizations .
Strategically, the Commercial Bank of Ethiopia (CBE) has adopted partnering with developmental organs (Regional Organs) and collaboration institutions strategic response in crafting both local and foreign currency resource mobilization strategies.
A strategic partnering for CBE is nothing but it is a form of an agreement with government/public organs/Institutions under the theme of mutual growth and success. In other words, it is forming a strong relationship with organizations like governmental organs that have shared interest, vision, goal & objectives (development) in order to reach a new market and excel competitors/rivals by providing excellent banking services.
On the other hand, collaboration for CBE shall mean work with another organ in order to achieve or do something that sounds disarmingly simple and coordinating the efforts of employees and resource deployed in providing services and selling of products. Since then, it is struggling to implement these strategic responses accordingly at all level of the bank in the course of resource mobilization tasks.
According to the revised Deposit Mobilization Strategy for 2015/16-2019/20 outlines various strategic responses for deposit mobilization. Strengthening Collaboration with Development Partners is one of them. The document begins by stating the invaluable importance of strategic partners in the success of CBE over the past strategic periods and without the active support of partners, CBE’s deposit mobilization effort would have been very difficult, if not impossible.
But the strategy document stresses that it is not sufficient to sustain their support for long unless the CBE understands their interest or demand and support their area of concern as much as possible.
In 2017, CBE undertook an assessment on the possible areas of engagement with Developmental Partners (DPs) . In this assessment, it is observed that there has been limited understanding about the concep
Concept of Customer Relationship Management (CRM) fINAL PPT.ppt
• Type and location of collateral;
• Evidence of collateral (title deed No., booklet No, etc);
• The security/collateral coverage (the security-to-loan ratio) is as per the Bank’s requirement;
• The comment of the Bank engineers’ on the property estimation format;
• The completeness of the collateral documentation;
• The strength of the collateral depends on the stability of its realizable value and convertibility to cash as and when desired; and
• Other collateral risks, if any.
5. Management/Owner of the business:
• The number and breakdown of the employees of the business and their educational qualification;
• Comment on the experience and skills of the owner/management of the business;
• Assess the character, competence and capacity of the owner/management of the business;
• The integrity of the borrower;
• The borrower’s past track record;
• The borrower’s response to the Bank’s information requirements;
• The willingness of the borrower to allow the Bank’s authorized personnel to have access to the books of records as well as to the business and the collateral; and
• Management/ownership risk, if any.
6. Key Customers and Suppliers of the Business:
Identify the main customers and suppliers of the business and comment on the terms of the trade for sales and purchases.
7. Credit Exposure
All existing lending exposure, types, terms, repayments and status of the loans within the Bank and other banks clearly indicated.
8. Borrower’s Loan Account Performance
This assessment shall be conducted when the borrower is or was a customer of the CBE. The Lending Officer should clearly indicate the utilization of the credit facilities and/or loan repayments of the applicant. (Attach the range of account/Overdraft utilization worksheet).
9. Condition of Fixed Assets
Analyze the age and condition of the fixed assets (buildings, machinery, equipment, etc.) owned by the business;
Identify any plans for asset replacement, or expansion in the next years.
10. Financial Statement Analysis
The Lending Officers must assess the repayment capacity of a business to meet its loan and identify the source of repayment. The Lending Officer must also have done a ratio analysis in order to assess the customer ability to repay his/her/its debt.
The Lending Officer must analyze and interpret the cash-flow and the financial ratios from the historical financial accounts of the business. If the Lending Officer has a computer, he/she must have prepare the CBE Financial Analysis Spreadsheet and attached therewith.
Ratios are the main tools of financial analysis. There are an endless number of ratios that could be established between the figures in a set of financial statements. Nonetheless, the Lending Officer must calculate at least the following ratios that will give useful information to the Bank. The Lending Officer must also compare each ratio from the previous periods. The reason for any major changes from one period to another must be ascertained t
Auditing Short Note.pdf for accounting and finance
አምስት የውጭ አገር ባንኮች በኢትዮጵያ ፈቃድ ሊሰጣቸው ነው ተብሏል።
አምስት የውጭ አገር ባንኮች ኢትዮጵያ ውስጥ ገብተው አገልግሎት ለመስጠት የሚያስችላቸው ፈቃድ እንደሚሰጣቸው የኢትዮጵያ ብሔራዊ ባንክ አስታወቀ።
አገር በቀል ባንኮች ከወዲሁ ከፍተኛ ዝግጅት ማድረግ እና ቀድሞ የነበራቸውን ስትራቴጂ መከለስ እንዳለባቸውም አሳስቧል።
የኢትዮጵያ ብሄራዊ ባንክ የገንዘብ ተቋማት ዘርፍ ምክትል ገዥ አቶ ሠለሞን ደስታ ከኢፕድ ጋር ባደረጉት ቆይታ፤ የአገር ውስጥ የፋይናንስ ተቋማትን ከማጠናከር ጎን ለጎንም የውጭ ባንኮችን ወደ አገር ውስጥ ለማስገባት እየተሰራ ነው።
‹‹ሥራውን አሁን እያጠናቀቅን ነው። አዋጁን የመከለስ ሥራውንም እያጠናቀቅን ነው:: ከለጋሾች አንዳንድ ግብዓቶችን እየጠየቅን ነው። በወራት ዕድሜ ለህዝብ እንደራሴዎች ይቀርባል:: ስለዚህ ስራው እየተፋጠነ ነው” ብለዋል አቶ ሠለሞን።
በሚቀጥሉት አምስት ዓመታት ከሦስት እስከ አምስት ለሚደርሱ የውጭ ባንኮች ፈቃድ ለመስጠት እቅድ ተይዞ እየተሰራ መሆኑንም አቶ ሠለሞን ገልጸዋል።
እንደ ምክትል ገዥው ገለጻ፤ የውጭ ባንኮች የአገር ውስጥ ባንኮችን ከገበያ እንዳያስወጧቸው የአገር ውስጥ የፋይናንስ ተቋማት አቅም ግንባታ ላይ ሊሰሩ ይገባል፤ለዚህም የተቀመጠ አሰራር መኖሩን አመልክተዋል።
ተቋማቱ ከመደበኛ በጀታቸው ሁለት ከመቶ የሚሆነውን ለአቅም ግንባታ እንዲያውሉትና ይህም ለባንኮች ከረጅም ዓመታት በፊት የተላለፈ መሆኑን፣ አሁንም ድረስ በዚሁ አግባብ ክትትል እንደሚደረግ አቶ ሠለሞን አስረድተዋል።
አሁን ቀድሞ እንደተለመደው መሄድ አይቻልም ያሉት አቶ ሠለሞን፣ ሪፎርም ከተደረገ ወዲህ ብዙ አዳዲስ ነገሮች አሉ፤ በጀት ተመድቦም በሰፊው መስራት አስፈላጊ ነው ብለዋል።
“በተለይም ማን ከማን ጋር መሥራት አለበት፤ ማን ከማን ጋር ቢዋሃድ ያዋጣል የሚለውን ከአሁኑ ማሰብ ይገባል:: ከውጭ ከሚመጡ ተቋማትም ጋር እንዴት በቅንጅት መስራት እንዳለባቸው ከወዲሁ ማሰብ ይጠበቅባቸዋል፤ ካፒታል፣ እውቀት እና ቴክኖሎጂ እንዴት መጋራት እንደሚቻልም ባንኮቹ ከወዲሁ ሊያጤኑት ይገባል:: በተጨማሪም ሌሎች ባንኮችን ሄደው መጎብኘት አለባቸው” ሲሉም አስተያየታቸውን ሰጥተዋል።
በተለይም የቦርዱ አመራርና አሰራር፣ ማኔጅመንቱ የሚያስተዳድርበትን መንገድና ሥርዓት፣ የህግ ማዕቀፎች፣ የቴክኖሎጂ አጠቃቀምና የሰው ኃይል አስተዳደር ጭምር ማወቅ ተገቢ መሆኑን አሳስበዋል ሲል ኢፕድ አስነብቧል።።
ወደዚህ ሥራ ለመግባትም የፋይናንስ ተቋማት ካፒታላቸውን ማሳደግ እንዳለባቸው የገለፁት ምክትል ገዥው፤ ቀደም ሲል የነደፉትን ስትራቴጂ ብቻ መጠቀም ሳይሆን መልሰው ማየትና መከለስ አለባቸው፤ ከሚመጣው ሁኔታ አኳያ እነዚህንና ሌሎች ሁኔታዎችን ታሳቢ የሚያደርጉ ጉዳዮችን በሙሉ ጥንቃቄ በተሞላው መንገድ መሥራት ይገባል ሲሉም ጠቅሰዋል።
በአጠቃላይ ባንኮች መጪውን ጊዜ እና ቴክኖሎጂ ማዕከል ያደረገ ሥራ እና አቅም መገንባት ብሎም በሴክተሩ ላይ የተሻለ ልምድና እውቀት አካብተው መገኘት እንዳለባቸው አቶ ሠለሞን አሳስበዋል።
አምስት የውጭ አገር ባንኮች በኢትዮጵያ ፈቃድ ሊሰጣቸው ነው ተብሏል።
አምስት የውጭ አገር ባንኮች ኢትዮጵያ ውስጥ ገብተው አገልግሎት ለመስጠት የሚያስችላቸው ፈቃድ እንደሚሰጣቸው የኢትዮጵያ ብሔራዊ ባንክ አስታወቀ።
አገር በቀል ባንኮች ከወዲሁ ከፍተኛ ዝግጅት ማድረግ እና ቀድሞ የነበራቸውን ስትራቴጂ መከለስ እንዳለባቸውም አሳስቧል።
የኢትዮጵያ ብሄራዊ ባንክ የገንዘብ ተቋማት ዘርፍ ምክትል ገዥ አቶ ሠለሞን ደስታ ከኢፕድ ጋር ባደረጉት ቆይታ፤ የአገር ውስጥ የፋይናንስ ተቋማትን ከማጠናከር ጎን ለጎንም የውጭ ባንኮችን ወደ አገር ውስጥ ለማስገባት እየተሰራ ነው።
‹‹ሥራውን አሁን እያጠናቀቅን ነው። አዋጁን የመከለስ ሥራውንም እያጠናቀቅን ነው:: ከለጋሾች አንዳንድ ግብዓቶችን እየጠየቅን ነው። በወራት ዕድሜ ለህዝብ እንደራሴዎች ይቀርባል:: ስለዚህ ስራው እየተፋጠነ ነው” ብለዋል አቶ ሠለሞን።
በሚቀጥሉት አምስት ዓመታት ከሦስት እስከ አምስት ለሚደርሱ የውጭ ባንኮች ፈቃድ ለመስጠት እቅድ ተይዞ እየተሰራ መሆኑንም አቶ ሠለሞን ገልጸዋል።
እንደ ምክትል ገዥው ገለጻ፤ የውጭ ባንኮች የአገር ውስጥ ባንኮችን ከገበያ እንዳያስወጧቸው የአገር ውስጥ የፋይናንስ ተቋማት አቅም ግንባታ ላይ ሊሰሩ ይገባል፤ለዚህም የተቀመጠ አሰራር መኖሩን አመልክተዋል።
ተቋማቱ ከመደበኛ በጀታቸው ሁለት ከመቶ የሚሆነውን ለአቅም ግንባታ እንዲያውሉትና ይህም ለባንኮች ከረጅም ዓመታት በፊት የተላለፈ መሆኑን፣ አሁንም ድረስ በዚሁ አግባብ ክትትል እንደሚደረግ አቶ ሠለሞን አስረድተዋል።
አሁን ቀድሞ እንደተለመደው መሄድ አይቻልም ያሉት አቶ ሠለሞን፣ ሪፎርም ከተደረገ ወዲህ ብዙ አዳዲስ ነገሮች አሉ፤ በጀት ተመድቦም በሰፊው መስራት አስፈላጊ ነው ብለዋል።
“በተለይም ማን ከማን ጋር መሥራት አለበት፤ ማን ከማን ጋር ቢዋሃድ ያዋጣል የሚለውን ከአሁኑ ማሰብ ይገባል:: ከውጭ ከሚመጡ ተቋማትም ጋር እንዴት በቅንጅት መስራት እንዳለባቸው ከወዲሁ ማሰብ ይጠበቅባቸዋል፤ ካፒታል፣ እውቀት እና ቴክኖሎጂ እንዴት መጋራት እንደሚቻልም ባንኮቹ ከወዲሁ ሊያጤኑት ይገባል:: በተጨማሪም ሌሎች ባንኮችን ሄደው መጎብኘት አለባቸው” ሲሉም አስተያየታቸውን ሰጥተዋል።
በተለይም የቦርዱ አመራርና አሰራር፣ ማኔጅመንቱ የሚያስተዳድርበትን መንገድና ሥርዓት፣ የህግ ማዕቀፎች፣ የቴክኖሎጂ አጠቃቀምና የሰው ኃይል አስተዳደር ጭ
Starting A Foundation Guidance for Advisors.ppt
Money Market and Capital Market: Difference
Both the money market and the capital market are the two different types of the financial markets where in the money market is used for the purpose of short term borrowing and lending whereas the capital market is used for the long term assets i.e., the assets which have the maturity of more than one year.
Money markets are unorganized markets where banks, financial institutions, money dealers and brokers trade in financial instruments for a short period of time. They trade in short-term debt instruments like trade credit, commercial paper, certificate of deposit, T bills, etc. which are highly liquid and can be redeemed in the period less than 1 year . It helps the business and industries with working capital requirements.
The capital market is a type of financial market where financial products like stocks, bonds, debentures are traded for a long duration of time. They serve the purpose of long-term financing and long-term capital requirement. The Capital mark
Money Market and Capital Market: Difference
Both the money market and the capital market are the two different types of the financial markets where in the money market is used for the purpose of short term borrowing and lending whereas the capital market is used for the long term assets i.e., the assets which have the maturity of more than one year.
Money markets are unorganized markets where banks, financial institutions, money dealers and brokers trade in financial instruments for a short period of time. They trade in short-term debt instruments like trade credit, commercial paper, certificate of deposit, T bills, etc. which are highly liquid and can be redeemed in the period less than 1 year . It helps the business and industries with working capital requirements.
The capital market is a type of financial market where financial products like stocks, bonds, debentures are traded for a long duration of time. They serve the purpose of long-term financing and long-term capital requirement. The Capital mark
Money Market and Capital Market: Difference
Both the money market and the capital market are the two different types of the financial markets where in the money market is used for the purpose of short term borrowing and lending whereas the capital market is used for the long term assets i.e., the assets which have the maturity of more than one year.
Money markets are unorganized markets where banks, financial institutions, money dealers and brokers trade in financial instruments for a short period of time. They trade in short-term debt instruments like trade credit, commercial paper, certificate of deposit, T bills, etc. which are highly liquid and can be redeemed in the period less than 1 year . It helps the business and industries with working capital requirements.
The capital market is a type of financial market where financial products like stocks, bonds, debentures are traded for a long duration of time. They serve the purpose
Lending Principles In Commercial Banking.ppt
General Principles of Lending:
When a request for a loan is received, it is important to ensure that the borrower has the legal capacity to borrow. The other matters upon which the information should be obtained are: the purpose of advance, the amount involved, the duration of the advance, the sources of repayment, the profitability of transaction, and, where applicable, the security offered. The most fundamental principle of all is that the bank should have confidence in the integrity, competence and continuing credit worthiness of the borrower.
• Know Your Customer:
While entertaining a proposal for advance, the branch has to first ensure compliance with the KYC norms.
• Pre- Sanction Stage:
Obtain/compile the following:
• Bio-data/declaration of assets owned by the borrower and guarantor along with latest income tax/wealth tax assessment copies and compilation of opinion reports.
• Particulars of immediate family members/legal heirs along with their father’s name and age.
• Audited balance sheets for the previous 3 years, estimated balance sheet for the current year and projected balance sheet for the next year.
• Particulars of existing borrowing arrangements and credit reports/no objection letters from existing banks if any.
• It should be followed by independent verification by the branch incumbent.
• Details of associate/group concerns, their borrowing arrangements and their latest balance sheets.
• No objection letter from term loan lender(s) if already financed by them and their permission/willingness to cede pari passu/ second charge on their security.
• The position of term working capital liabilities with various banks/FIs and details thereof viz., Limit, DP, Out standings, Irregularities (if any).
• Conduct a search/obtain a search report from Registrar of Companies to ascertain position of charges created already.
•
• Due Diligence:
• Branch Manager should do adequate Due Diligence before bringing an asset to the Bank’s books. This will avoid NPA.
• Thorough inquiry about the prospective borrower (with other banks, Financial Institutions, etc.) market intelligence, his past track record of performance and repayment of obligations, credit worthiness (Net Worth) must be done.
• Personal visit to his office/place of business will give an idea of his business.
• Processing of Applications:
While processing the applications, the following should be looked into and commented upon in the proposal:
• Due diligence on promoters’ background, their track record of repayment by checking with their existing bankers (NPA status) (any rephasements, any compromise entered into), credit worthiness, market reputation etc.
• Latest RBI defaulters’ list and willful defaulters' list —Company and their Directors.
• Bank’s loan policy.
• Contractual capacity of the borrower regarding borrowing powers/any restrictions on borrowings and names of persons authorized to borrow by verifications of:
• Partnership deed
A Short History of Banking SYSTEM PPT.ppt
Power of Personal Appearance
Image management is the ongoing process of evaluating and controlling the impact of your appearance and the resulting response on you and others.
The concept of image management applies to anyone who has ever needed to improve self-image, self-esteem, self-confidence, capability and credibility. It applies to anyone who has ever wanted to get an idea across to someone else, to influence opinion or action is it in the home, school, church, community or business setting. It is creating an authentic, appropriate, attractive, and affordable image. Intelligence, knowledge, ability, initiative, and effort are vital to success of any kind, but regardless of whom you are, how old, and what your role or goal, ongoing image management can give you the personal/professional presence you need.
As an individual living and working in a highly complex and competitive society, you must recognize and understand the impact of your appearance as it communicates first to you and then to others. What you wear and the way you look affects:
1. The Way You Think
You can’t afford to think negatively about yourself due to some aspect of your appearance. When you appear authentic, attractive, and appropriate, you think more positively about yourself, your situation, and others.
2. The Way You Feel
You can’t afford to feel depressed, unproductive, uncomfortable, antagonistic, argumentative, self-conscious, inferior, or full of self-doubt. A positive personal appearance is a fast, effective way to boost self-confidence and overcome anxiety regarding ability or acceptance. When you appear attractively dressed and groomed, personally authentic, and appropriate for the occasion, you feel more comfortable, confident, capable, cooperative and productive.
3. The Way You Act or Behave
You can’t afford to act awkward, insecure, submissive, out-of-place, or out-of-order. Nor can you afford to act defensive, arrogant, aggressive, affected, superior, or conceited. A positive personal appearance is one of the most effective ways to improve behavior and enhance performance level or productivity. When you appear attractively dressed and groomed, personally authentic, and appropriate for the occasion, you act more secure, at ease, mannerly, competent, and naturally able to do your best.
4. The Way Others React and Respond to You
Your appearance is the one personal characteristic that is immediately obvious and accessible to others. You can’t hide it. Your appearance makes a strong statement about your personality, values, attitudes, interests, knowledge, abilities, roles, and goals. You can’t afford to be seen as disrespectful, antagonistic, affected, scatterbrained, irresponsible, ineffective, or unproductive. You can’t afford to create a negative impression or to build barriers between you and others because of unattractive, inappropriate, distracting, or offensive appearance.
When you appear attractively dressed and groomed, personally authentic, and ap
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The 5 C's of leadership are:
1. Communication: Effective leaders are skilled communicators who can convey their ideas clearly, listen actively, and foster open dialogue among team members.
2. Confidence: Strong leaders have confidence in themselves, their abilities, and their decisions. They inspire trust and instill confidence in others through their demeanor and actions.
3. Commitment: Leaders demonstrate commitment to their goals, vision, and values. They are dedicated to the success of their team or organization and are willing to put in the necessary effort and resources to achieve it.
4. Creativity: Successful leaders are innovative and adaptable, able to think outside the box and find creative solutions to challenges. They encourage creativity and embrace new ideas and perspectives.
5. Character: Leaders with strong character possess integrity, honesty, and ethical behavior. They lead by example, earning respect and trust from their followers through their actions and moral principles.The 5 C's of leadership are:
1. Communication: Effective leaders are skilled communicators who can convey their ideas clearly, listen actively, and foster open dialogue among team members.
2. Confidence: Strong leaders have confidence in themselves, their abilities, and their decisions. They inspire trust and instill confidence in others through their demeanor and actions.
3. Commitment: Leaders demonstrate commitment to their goals, vision, and values. They are dedicated to the success of their team or organization and are willing to put in the necessary effort and resources to achieve it.
4. Creativity: Successful leaders are innovative and adaptable, able to think outside the box and find creative solutions to challenges. They encourage creativity and embrace new ideas and perspectives.
5. Character: Leaders with strong character possess integrity, honesty, and ethical behavior. They lead by example, earning respect and trust from their followers through their actions and moral principles.
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CRM 101: What is CRM?
This is a simple definition of CRM.
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, agent productivity, and more. CRM tools can now be used to manage customer relationships across the entire customer lifecycle, spanning marketing, sales, digital commerce, and customer service interactions.
A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.
Who is CRM for?
A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.
With visibility and easy access to data, it's easier to collaborate and increase productivity. Everyone in your company can see how customers have been communicated with, what they’ve bought, when they last purchased, what they paid, and so much more. CRM can help companies of all sizes drive business growth, and it can be especially beneficial to a small business, where teams often need to find ways to do more with less.
Here’s why CRM matters to your business.
CRM is the largest and fastest-growing enterprise application software category, and worldwide spending on CRM is expected to reach USD $114.4 billion by the year 2027. If your business is going to last, you need a strategy for the future that’s centered around your customers, and enabled by the right technology. You have targets for sales, business objectives, and profitability. But getting up-to-date, reliable information on your progress can be tricky. How do you translate the many streams of data coming in from sales, customer service, marketing, and social media monitoring into useful business information?
A CRM system can give you a clear overview of your customers. You can see everything in one place — a simple, customizable dashboard that can tell you a customer’s previous history with you, the status of their orders, any outstanding customer service issues, and more. You can even choose to include information
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Social Responsibility and Business Ethic ppt.pptx
- 1. Social Responsibility & Business Ethics Balázs Hámori bhamori@uni-corvinus.hu „MULTIDISZCIPLINÁRIS KIHÍVÁSOK, SOKSZÍNŰ VÁLASZOK” 8. Szimpózium, 2016. október 28. Budapesti Gazdasági Egyetem Kereskedelmi és vendéglátóipari Kar
- 2. Outline CSR as creation of new institution Corporate Social Responsibility: internal and external aspects Ethical issues
- 3. Corporate Social Responsibility as an Institutional Innovation o Institutional economics had, for a long time, focused on the analysis of a stable institutional framework, and on the actors adaptation to this framework. o It presented economic actors as embedded in the institutional network, who consider this framework as given. o In the past few decades, however, started to shift the focus of institutional analysis and look at the other side of the coin. o They emphasize how actors influence institutions and that they may create new institutions. o Corporate Social Responsibility is a typical case of institutional innovation
- 4. Like the technological innovations, the institutional innovations can also be radical, and their initiators, the so called „institutional entrepreneurs” „targets entire fields, the overall networks, cultural-cognitive systems, organizational archetypes, and collective action repertoires…” Bockhaven et al, 2015, 175) “create a whole new system of meaning that ties the functioning of disparate sets of institutions together.” – (Garud et al, 2002,196.) See also DiMaggio &Powell (1983) and the book of Scott (2008). The Corporate Social Responsibility is an excellent example for radical institutional innovations
- 5. Four Possible Ethical Stances 100 years ago 60 years ago 40 years ago 20 years ago
- 6. The Corparate responsibility and the ICT revolution In the recent era we are witnessing genuine institutional explosions New institutions come into existence day by day, especially as a result of ICT revolution “We theorize that these moments of transition, from one historical period to the next, are times when institutional stability and isomorphism may be somewhat weakened and institutional innovations may play a greater role.” (Raffaely & Glynn, 2015, 411.) The ITC Revolution has also a major role in developing of Corporate Social Responsibility. In the industrial era the reputation of the firms has changed relatively slowly, the customers being isolated from each others, and they had not a real influence of the corporate behavior in the short run But the Web brought fundamental changes in this regard. The evalulation of customers is penetrating the net in some days or maybe some minutes, and the companies have to take into consideration of the public opppinion already in short run So the innovation of corporate responsiblity was not by chanche in paralell with diffusion of ICT in all sphere of life
- 7. Business ethics – the societal expectations of organisations Macro level Range from laissez faire to shapers of society Ethical stance of organisation in society Extent an organisation exceeds its minimum obligations to stakeholders and society Corporate social responsibility Specific ways to exceed minimum obligations imposed by legislation/corporate governance Reconcile conflicting demands of stakeholders Individual level Behaviour and actions of individuals within organisations
- 8. Corporate social responsibility Corporate social responsibility (CSR, also called corporate conscience, corporate citizenship, social performance, or sustainable responsible business/ Responsible Business) is a form of corporate self- regulation integrated into a business model CSR policy functions as a built-in, self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms The goal of CSR is to embrace responsibility for the company's actions and encourage a positive impact through its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere who may also be considered as stakeholders.
- 9. Corporate Social Responsibility Internal Aspects External Aspects Employee welfare Environmental issues Working conditions Products Job design Markets and marketing Intellectual property Suppliers Employment Community activity Human rights
- 10. o Ecology and Environmental Quality o Pollution cleanup and prevention o Dispersion of industry o Land use and beautification o Consumerism o Truth in lending, advertising, and business o Product warranty and service o Control of harmful products o Community needs o Use of expertise for local problems o Aid with health-care facilities and education o Service on voluntary groups o Governmental relations o Restrictions on lobbying o Control of business political action The most important areas of the corporate social responsibility (1)
- 11. • Minorities and Disadvantages persons – Training of unemployed – Equal employment opportunity – Locating plants and offices in minority areas – Purchasing from minority businesses • Labor relations – Improved occupational health and safety – Provision of day-care centers – Options of flexible work hours • Stockholder relations – Public seats on the board of directors – Improved financial disclosure • Corporate philanthrophy – Financial support for arts and culture – Special scholarships and gifts to education – Financial support for assorted charities The Most Important Areas of the Corporate Social Responsibility (2)
- 12. o Social obligation - corporate behavior at this level conforms only to legal requirements and competitive market pressures o Social responsibility - Corporate behavior at this level is congruent with prevailing norms, values, and expectations of society. o Social responsiveness - Corporate behavior at this level takes preventive action to avoid adverse social impacts from company activities and even anticipates or takes the lead in future movement beyond current expectations. Continuum of social responsibility
- 13. Stakeholders Their main interest Suppliers Long term connections Buyers Quality, quick reaction, low price Other business partners Long term connection, liquidity Potencial entrans Stable and business-like market Substitute product producers Clear roles, and conditions Workers, and their unions Good working conditions, wages Employer’s association Rule-following behavior Government’s regulators Rule-following behavior Enterprises in the industry Acceptance some mutual rules
- 14. Stakeholders Their main interest Local authorities Tax, subsidy Local communities Help, support, sponsorship Trade unions Acceptance Customer groups Consumer-friendly behavior Employment association Acceptance Government Pay tax, follow the laws Press, media Provide infromation, and advertise Pressure groups Specific interest Foreign countries Follow the local custom
- 15. Attitudes to Social Responsibility oObstructionist Stance (Unconcerned) o Do as little as possible to solve social or environmental problems oDefensive Stance (Damage Control) o Do only what is legally required and nothing more oAccommodative Stance (Compliance) o Meet legal and ethical obligations and go beyond that in selected cases oProactive Stance (Ethical Culture) o Organization views itself as a citizen and proactively seeks opportunities to contribute to society
- 16. Major arguments againts social responsibility Major arguments for social responsibility Loss of business profits Long-run profit for business Increased business costs Public image of business will improve Dilution of business purpose Better environment for everyone Too mach social power for business Public expectations support business social responsibility Lack of business accountability to public Business may avoid more regulation Arguments for and againts of corporate social responsibilities
- 17. Four ways of rationalize ethical misconduct involving moral hazard and opportunism Convincing yourself that the behaviour is not really illegal Convincing yourself that the behavoiur is really everyone’s best interests Convincing yourself that nobody will ever find out what you have done. Convincing yourself that the organization will protect you. Moral hazards can be present any time two parties come into agreement with one another. Each party in a contract may have the opportunity to gain from acting contrary to the principles laid out by the agreement. Economic opportunism is a term related to the subversion of morality to profit.
- 18. Critical approach to organizational culture o Organization as a Site of Domination o Power, Hegemony, and Concertive Control o Power - the possibility of imposing one’s will upon the behavior of other persons o Hegemony - the predominant influence over others o Concertive Control - based on adherence to socially constructed norms and values developed by organizational members as they attempt to structure the environment o Communication and Critical Theory o Habermas - goal to develop a theory of society that aims at the self-emancipation of people from domination (the ideal speech situation) o The utterances are truthful o There is a legitimate relationship established between the participants o The utterances are sincere o The utterances are comprehensible
- 19. UN Global Impact Initiative (1) Human Rights • Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and • Principle 2: make sure that they are not complicit in human rights abuses. Labour • Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; • Principle 4: the elimination of all forms of forced and compulsory labour; • Principle 5: the effective abolition of child labour; and • Principle 6: the elimination of discrimination in respect of employment and occupation.
- 20. UN Global Impact Initiative (2) Environment • Principle 7: Businesses should support a precautionary approach to environmental challenges; • Principle 8: undertake initiatives to promote greater environmental responsibility; and • Principle 9: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption • Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery. For further information, guidance material, please visit the Global Compact website: www.unglobalcompact.org
- 21. Literature o Robert C. Ellickson (1991): Order Without Law: How Neighbors Settle Disputes, Cambridge: Harvard University Press, o Guiso, L., Sapienza, P.& Zingales. L.( 2013): The Value of Corporate Culture. NBER Working paper. o ttp://faculty.chicagobooth.edu/luigi.zingales/papers/research /The_Value_of_Corporate_Culture.pdf o Lewis, David (1969). Convention: A Philosophical Study. Cambridge,Mass.: Harvard University Press,