Has your business ever received a bad review online? Are you aware of all of the mentions being made about you and your company online? Do you want to know how to and be able to respond to remarks being made online both good & bad? Has your business been posted to a derogatory site such as your business sucks.com? In business today, you're only as good as your reputation both on and offline. These days it is imperative you monitor and manage what is being said about you online as more than 90% of the public starts to make their daily decisions, from where to eat, where to stay, where to buy, and where to go to from information they find online. The conversations about you and your business are happening online. Are you taking part? This is the slideshow you have to view. We'll show you strategies and steps to take to monitor, protect, repair, and recover your online reputation, let us show you how:

1. Sterling Cross Communication - Traditional Storytelling Integrating Today's Technology - www.sterlingcrossgroup.com

4. The Growth of Internet Use 2005 - Today Sterling Cross Communication - Traditional Storytelling Integrating Today's Technology - www.sterlingcrossgroup.com The number of Americans online in 2005 – 35% The number of Americans online in 2008 – 58% The number of Americans online in 2009 – 72% The number of Americans online in 2010 – 93% (projected)

7. Sterling Cross Communication - Traditional Storytelling Integrating Today's Technology - www.sterlingcrossgroup.com

9. Who do people trust? Sterling Cross Communication - Traditional Storytelling Integrating Today's Technology - www.sterlingcrossgroup.com Wikipedia lists over 150 “mainstream” sites that are being utilized for reviews. “ Mainstream” status is given to a social community that has a minimum of 100,000 registered “active” users.

20. Are Your Brains Full Yet? Sterling Cross Communication - Traditional Storytelling Integrating Today's Technology - www.sterlingcrossgroup.com Q&A