SOCIAL MEDIA TIPS FOR PROFESSIONALS




              @darciepie || nov.2011
How do I effectively use social media?




  STAY TO
THE RIGHT



                         …OF THIS PRESENTATION
SAYING          vs.    ENGAGING
BLAH, BLAH, BLAH,                    BLAH, BLAH, BLAH,
     BLAH…                             BLAH… THIS
                                     RELATES TO YOU

                          THANKS, ARE YOU
… IS ANYONE OUT
                           FAMILIAR WITH
     THERE?
                               THIS?

                                       WELL YES IN
                                         FACT…
DIRECTED AT everyone =
                      NO ONE



SAYING = Beating the Bullies with
Predictive Analytics http://ow.ly/article
                           LINKING directly to the
                           article = NOT TO YOU
You can also Respond, relate, accept criticism, use multi-media, engage before following



                                                             SHARING with someone
                                                             who can benefit from your
                                                            information = CREATES A
                                                            VALUABLE CONNECTION


          ENGAGING = .@usedgov Check this out,
          see how analytics can be used to beat
          bullying http://ow.ly/mysite
                                                            LINKING TO YOUR
                                                          WEBSITE (which links to
                                                           the article) =DRIVES
                                                            TRAFFIC TO YOU!


          Tip: The period before the name allows the tweet to be seen by everyone
INFORMATION      vs.   EXPERTISE

                         I USED THIS




  I USED THESE
INFORMATION = French government
comes under 'spectacular' cyber attack
http://fed1.us/ePEOZ6
                     REGURGITATION, saw the
                     article, shared the article =
                                IS NOT
                         DIFFERENTIATION
You can also Write your own, give an opinion, Q&A, be novel




                                                              SAW THE ARTICLE…



          EXPERTISE = French government under
          cyber attack http://fed1.us/ePEOZ6,
          here’s 5 ways to help http://fiveways
                                                       …THOUGHT, ANALYZED,
                                                       ADDED to the article = TO
                                                        CREATE PERSONAL
                                                              VALUE
SELF           vs.   EVERYONE




 I CONNECT WITH            I CONNECT WITH
YOU AND HIM AND          YOU... AND CONNECT
      HER...              YOU WITH HIM AND
                            THEM WITH HER
SELF = Excited for my newest followers!
                        KEEPING YOUR
                       CONNECTIONS to
                     YOURSELF = REDUCES
                       VALUE TO YOUR
                        CONNECTIONS
You can also Re-post, help, thank, include, follow




                                                       ACKNOWLEDGING your
                                                        connection = MAKES
                                                        THEM FEEL VALUED


         EVERYONE = @hrguy - You may also
         like following @MrsHR who tweets on the
         latest on human capital and organization
         management
                                                      CONNECTING HIM with
                                                     someone who is relevant to
                                                      his interests = CREATES
                                                      AN ADDED BENEFIT TO
                                                     CONNECTING WITH YOU
INCONSISTENT      vs.   EVEN




                        I HAVE PLANNED AND
                            CONSISTENT
 MY MESSAGING              MESSAGING AND
 AND TIMING IS                 TIMING
WHATEVER I FEEL
     LIKE
INCONSISTENT = Status update (Mar 3)
Status update (Mar 11)
                      WAITING TOO LONG in
                     between posts = CAUSES
                         LOST INTEREST
You can also have themed days, be known for a few things


                                                               CHOOSING SPECFIC
                                                           MESSAGING and directing
                                                           it toward people who care =
                                                               DIRECTS THE RIGHT
                                                               FOLLOWERS TO YOU


          EVEN = Tweeting about Org Change
          today! @hcmrocks @orgchng (Mar 3)
          @GovLoop Critical Success Factors for
          #orgchange http://ow.ly/article (Mar 3)
                                                       CONSISTENT TIMING that
                                                        is also frequent enough =
                                                          ALLOWS OTHERS TO
                                                          KEEP UP WITH YOU
PUSHY       vs.   EAGER



  YOU’LL LIKE IT
BECAUSE I MADE IT
  AND I SAID SO




                           DID YOU KNOW THIS
                             CAN HELP YOU
                           GROW UP STRONGER
                              AND FASTER?
PUSHY = Click here http://is.gd/mailing to
get on our mailing list
                        OFFERING NO BENEFIT,
                          assuming the product
                        explains itself = RESULTS
                       IN REDUCED RESPONSE
                          and even annoyance
You can also Ask questions, use case studies, re-post satisfied customers




                                                             CREATING PURPOSE,
                                                              INTRIGUE and PULL
                                                                  (not selling)


          EAGER = Help us name the new
          @Artisphere restaurant - when you vote,
          get a discount on select shows during
          March: http://is.gd/linktovote
                                                         PROVIDING BENEFITS to
                                                              your audience =
                                                         INCREASES LIKELIHOOD
                                                          OF INTERACTION AND
                                                                RESULTS
So in conclusion…



     DON’T JUST  SAY, ENGAGE WITH YOUR AUDIENCE
DON’T ONLY PROVIDE INFORMATION, BE AN EXPERT

 DON’T HELP YOUR SELF ONLY, SUPPORT EVERYONE

   DON’T BE INCONSISTENT, HAVE EVEN MESSAGING

DON’T BE PUSHY WITH YOUR PRODUCTS, BE EAGER
About this presentation


THERE ARE MANY OTHER THINGS YOU COULD OR
SHOULD DO AS PROFESSIONAL USING SOCIAL
MEDIA (SUCH AS CHECKING OUT YOUR OFFICE POLICIES ON
WHAT YOU CAN AND CAN’T SAY), BUT IF WITH EVERY
MESSAGE YOU PUT OUT YOU ASK YOURSELF:


“DID I DO THE THINGS TO THE RIGHT OF THIS
PRESENTATION?” YOU’LL BE A LOT CLOSER TO
SUCCESSFULLY USING SOCIAL MEDIA.


 For more tips on social media, follow me @darciepie

Social Media Tips for Professionals

  • 1.
    SOCIAL MEDIA TIPSFOR PROFESSIONALS @darciepie || nov.2011
  • 2.
    How do Ieffectively use social media? STAY TO THE RIGHT …OF THIS PRESENTATION
  • 3.
    SAYING vs. ENGAGING BLAH, BLAH, BLAH, BLAH, BLAH, BLAH, BLAH… BLAH… THIS RELATES TO YOU THANKS, ARE YOU … IS ANYONE OUT FAMILIAR WITH THERE? THIS? WELL YES IN FACT…
  • 4.
    DIRECTED AT everyone= NO ONE SAYING = Beating the Bullies with Predictive Analytics http://ow.ly/article LINKING directly to the article = NOT TO YOU
  • 5.
    You can alsoRespond, relate, accept criticism, use multi-media, engage before following SHARING with someone who can benefit from your information = CREATES A VALUABLE CONNECTION ENGAGING = .@usedgov Check this out, see how analytics can be used to beat bullying http://ow.ly/mysite LINKING TO YOUR WEBSITE (which links to the article) =DRIVES TRAFFIC TO YOU! Tip: The period before the name allows the tweet to be seen by everyone
  • 6.
    INFORMATION vs. EXPERTISE I USED THIS I USED THESE
  • 7.
    INFORMATION = Frenchgovernment comes under 'spectacular' cyber attack http://fed1.us/ePEOZ6 REGURGITATION, saw the article, shared the article = IS NOT DIFFERENTIATION
  • 8.
    You can alsoWrite your own, give an opinion, Q&A, be novel SAW THE ARTICLE… EXPERTISE = French government under cyber attack http://fed1.us/ePEOZ6, here’s 5 ways to help http://fiveways …THOUGHT, ANALYZED, ADDED to the article = TO CREATE PERSONAL VALUE
  • 9.
    SELF vs. EVERYONE I CONNECT WITH I CONNECT WITH YOU AND HIM AND YOU... AND CONNECT HER... YOU WITH HIM AND THEM WITH HER
  • 10.
    SELF = Excitedfor my newest followers! KEEPING YOUR CONNECTIONS to YOURSELF = REDUCES VALUE TO YOUR CONNECTIONS
  • 11.
    You can alsoRe-post, help, thank, include, follow ACKNOWLEDGING your connection = MAKES THEM FEEL VALUED EVERYONE = @hrguy - You may also like following @MrsHR who tweets on the latest on human capital and organization management CONNECTING HIM with someone who is relevant to his interests = CREATES AN ADDED BENEFIT TO CONNECTING WITH YOU
  • 12.
    INCONSISTENT vs. EVEN I HAVE PLANNED AND CONSISTENT MY MESSAGING MESSAGING AND AND TIMING IS TIMING WHATEVER I FEEL LIKE
  • 13.
    INCONSISTENT = Statusupdate (Mar 3) Status update (Mar 11) WAITING TOO LONG in between posts = CAUSES LOST INTEREST
  • 14.
    You can alsohave themed days, be known for a few things CHOOSING SPECFIC MESSAGING and directing it toward people who care = DIRECTS THE RIGHT FOLLOWERS TO YOU EVEN = Tweeting about Org Change today! @hcmrocks @orgchng (Mar 3) @GovLoop Critical Success Factors for #orgchange http://ow.ly/article (Mar 3) CONSISTENT TIMING that is also frequent enough = ALLOWS OTHERS TO KEEP UP WITH YOU
  • 15.
    PUSHY vs. EAGER YOU’LL LIKE IT BECAUSE I MADE IT AND I SAID SO DID YOU KNOW THIS CAN HELP YOU GROW UP STRONGER AND FASTER?
  • 16.
    PUSHY = Clickhere http://is.gd/mailing to get on our mailing list OFFERING NO BENEFIT, assuming the product explains itself = RESULTS IN REDUCED RESPONSE and even annoyance
  • 17.
    You can alsoAsk questions, use case studies, re-post satisfied customers CREATING PURPOSE, INTRIGUE and PULL (not selling) EAGER = Help us name the new @Artisphere restaurant - when you vote, get a discount on select shows during March: http://is.gd/linktovote PROVIDING BENEFITS to your audience = INCREASES LIKELIHOOD OF INTERACTION AND RESULTS
  • 18.
    So in conclusion… DON’T JUST SAY, ENGAGE WITH YOUR AUDIENCE DON’T ONLY PROVIDE INFORMATION, BE AN EXPERT DON’T HELP YOUR SELF ONLY, SUPPORT EVERYONE DON’T BE INCONSISTENT, HAVE EVEN MESSAGING DON’T BE PUSHY WITH YOUR PRODUCTS, BE EAGER
  • 19.
    About this presentation THEREARE MANY OTHER THINGS YOU COULD OR SHOULD DO AS PROFESSIONAL USING SOCIAL MEDIA (SUCH AS CHECKING OUT YOUR OFFICE POLICIES ON WHAT YOU CAN AND CAN’T SAY), BUT IF WITH EVERY MESSAGE YOU PUT OUT YOU ASK YOURSELF: “DID I DO THE THINGS TO THE RIGHT OF THIS PRESENTATION?” YOU’LL BE A LOT CLOSER TO SUCCESSFULLY USING SOCIAL MEDIA. For more tips on social media, follow me @darciepie