Social Media Management
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Social Media Management
- 1. SOCIAL MEDIA MANAGEMENT Christine Kindel, Amanda McFeeley, and Kyalan Medellin
- 3. INTERVIEWEES Aaron Sorenson •Lunds & Byerlys •Communicat ions Manager Malcolm Mayhew •Bass Performance Hall •Media and Public Relations Manager Vanessa Shropshire •Nuveen Investments •VP & Channel Manager Charlie Kindel •Amazon •Director of Product, Amazon Echo
- 5. SKILLS FOR MANAGING Good Custom er Service Strong Writing Patienc e Timeline ss Active Listeni ng
- 7. MAIN SOCIAL MEDIA PLATFORMS
- 8. MAIN SOCIAL MEDIA PLATFORMS Twitter •Short and simple •Engaging and impactful •Put a picture Instagram •Post a powerful image Facebook •Meant to sit a while •Can be funny, self-relevant, & unexpected •Won’t to engage in conversation
- 13. LOOKING FORWARD
- 14. THANK YOU Christine Kindel, Amanda McFeeley, and Kyalan Medellin
Editor's Notes
- Open up with what do you think social media is? We spoke with managers and VPs in the food, performing arts, internet, and finance industries.
- According to the ppl we spoke w/social media is: Social media is a way for us to inform and entertain our patrons malcolm mayhew One goal is to build a loyal community of brand followers and advocates aaron soreson Social media isn’t just a way of advertising it is a new industry in itself vannessa shropshire It is an efficient way to interact directly with customers Charlie kindel Ask our questions