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Facebook
Getting the most out of the social network

#begoodbesocial



Martin Keane
@keanearrow
What we’ll cover today

 •   Getting started with FB
 •   FB Strategy
 •   It’s good to talk
 •   Finding the timeline
 •   The Ubiquitous Network
 •   Taking it further
• Page, not a group

• Have multiple administrators

• Call on your other online audiences

• Experiment with free tools and techniques
• Choose captivating images

• Keep it relevant

• Reach out to supporters and peers

• You won’t find this on Twitter

• Give me a reason to like

• Not quite king…but important!
Facebook Strategy

 •   Audience
 •   Create a topic calendar
 •   Try to post content
 •   Don’t fall into the post fatigue trap
 •   Harness your creativity
 •   Telling inspiring stories
 •   Calls to action – empower your supporters
 •   Build a community
 •   Learning from the data - be creative (don’t just
     rely on Insights – use Google analytics too)
•   Keep it brief and inspire
•   Try to reply
•   Thank for supporters
•   Ask for feedback
•   Give supporters actions
•   Respond to your detractors
Finding the Timeline




    –   Cover images
    –   Milestones
    –   Highlighting
    –   Pinning
    –   Applications
The Ubiquitous Network

 • Page stories boost your newsfeed presence
   – Post a variety of story types
 • Encourage staff to list you as an employer & share
   your updates with their friends
 • Check ins
 • Use tools such as like boxes, comments and share
   buttons on your website
 • Pop a Facebook icon on your email footer and
   link through
 • When should we post?
Taking it further

      •   Website link (pop in bio)
      •   Link up those updates
      •   Use relevant titles and descriptions
      •   E-newsletter sign up
      •   Fundraising
      •   Campaign actions
Staying ahead of the game

 •   Facebook insights
 •   Think about your own metrics too!
 •   The bigger picture
 •   Be dynamic, Facebook will be
Activity

 • Split into groups of four
    – Choose one of your organisations
    – Plan a Facebook strategy for the 6 months
       •   include simple objectives – gain 50 new page likes
       •   plan out a topic calendar
       •   how often will you post?
       •   what are the key metrics for your org?
    – What unique element can you offer on Facebook?

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Social Media for Social Good - Facebook

  • 1. Facebook Getting the most out of the social network #begoodbesocial Martin Keane @keanearrow
  • 2. What we’ll cover today • Getting started with FB • FB Strategy • It’s good to talk • Finding the timeline • The Ubiquitous Network • Taking it further
  • 3. • Page, not a group • Have multiple administrators • Call on your other online audiences • Experiment with free tools and techniques
  • 4. • Choose captivating images • Keep it relevant • Reach out to supporters and peers • You won’t find this on Twitter • Give me a reason to like • Not quite king…but important!
  • 5. Facebook Strategy • Audience • Create a topic calendar • Try to post content • Don’t fall into the post fatigue trap • Harness your creativity • Telling inspiring stories • Calls to action – empower your supporters • Build a community • Learning from the data - be creative (don’t just rely on Insights – use Google analytics too)
  • 6. Keep it brief and inspire • Try to reply • Thank for supporters • Ask for feedback • Give supporters actions • Respond to your detractors
  • 7. Finding the Timeline – Cover images – Milestones – Highlighting – Pinning – Applications
  • 8. The Ubiquitous Network • Page stories boost your newsfeed presence – Post a variety of story types • Encourage staff to list you as an employer & share your updates with their friends • Check ins • Use tools such as like boxes, comments and share buttons on your website • Pop a Facebook icon on your email footer and link through • When should we post?
  • 9. Taking it further • Website link (pop in bio) • Link up those updates • Use relevant titles and descriptions • E-newsletter sign up • Fundraising • Campaign actions
  • 10. Staying ahead of the game • Facebook insights • Think about your own metrics too! • The bigger picture • Be dynamic, Facebook will be
  • 11.
  • 12.
  • 13.
  • 14. Activity • Split into groups of four – Choose one of your organisations – Plan a Facebook strategy for the 6 months • include simple objectives – gain 50 new page likes • plan out a topic calendar • how often will you post? • what are the key metrics for your org? – What unique element can you offer on Facebook?