Small Nonprofits,  Big Footprints Real Social-Media Stories from Real Charities Peter Panepento Assistant Managing Editor The Chronicle of Philanthropy
 
Last year, fewer than  3 percent  of 11,196 nonprofit groups raised more than $10,000 on Facebook. Social Media and Nonprofits Source: Nonprofit Social Network Benchmark Survey
Social networks don ’t cost money, but they’re not free. Finding time is a huge challenge.  Vast number of networks paralyze time-strapped organizations. Social Media and Nonprofits
 
Clear Goals Efficient Strategies – You have to make choices Common Sense A Spirit of Fun – Even if Your Cause Isn ’t Social Media and Nonprofits
Facebook Twitter YouTube The Caregiver’s Corner Blog Charity Case Study  Goal     Building relationships and raising awareness Networking Tools  San Diego Hospice
 
 
 
 
17,000 page views on its blog Web traffic up 90 percent in past year 3,500 new Twitter followers across  two handles 6,700 video views Measuring Results
http://www.sdhospice.org San Diego Hospice How to Follow  www.facebook.com/SanDiegoHospice Facebook Twitter @SanDiegoHospice Web
 
 
Why did this work? Off-topic messages aren’t usually the best answer Experimental No cost Creative It connected with the right person Laid the groundwork for future social media
Whom to follow @charityestrella Links to learn more http://adventuresinphilanthropy.com http://philanthropy.com/blogs/social-philanthropy/guest-post-a-social-media-experiment-raises-big-money-for-small-charity/24431
Thompson Child & Family Focus - Charlotte, N.C.
What the heck is a Twitter Table? Gather a group of Twitter-savvy supporters Give them a seat at your special event Give them a message Let them go
The results? Reached  38,000  followers Raised  $4,000
Whom to follow @thompsoncff @prqueen @MyCreativeTeam Links to learn more http://www.thompsoncff.org/Tweet_A_20.html http://philanthropy.com/article/Twitter-Adds-Pizazz-to-a/65879/
MIRIAM ’S KITCHEN  Four programs 4,000 homeless individuals served per year $1,982,200 FY 2011 budget 22 staff members 1 staff person working on social media Miriam ’s Kitchen Working to end chronic homelessness in Washington, DC
iriam ’s Kitchen  Present Day (July 13, 2011) 4,120 followers on Twitter 1,126 friends on Facebook MIRIAM ’S KITCHEN  Social Media at Miriam ’s Kitchen The Beginning (March 2-11, 2009) 138 followers on Twitter 141 friends on Facebook Social Media Budget = $0
The Beginning Capitalize on an historic event One staff member Generated itself because of event Getting our name out there, building relationships First educate staff about power of social media. Strategize! MIRIAM ’S KITCHEN  Goal   Resources   Content   Successes   Lessons Learned
Declining in natural flow, needs to be created MIRIAM ’S KITCHEN  Content   Present Day Lessons Learned Successes Create deeper relationships with supporters by providing a continuous flow of quality information One staff member Raised more than $15,000 directly through social media.  Gained new supporters. Have a system for developing and filtering content, strategize! Goal   Resources
 
 
 
 
Whom to follow @miriamskitchen Miriam’s Kitchen on Facebook Links to learn more http://philanthropy.com/blogs/social-philanthropy/social-media-manager-profile-jennifer-roccanti/27628
Social Media and The Chronicle Social Good podcast: http://philanthropy.com/socialgood Social Philanthropy blog: http://philanthropy.com/blogs/social-philanthropy/ Webinars http://philanthropy.com/webinars Twitter: @philanthropy Facebook Page: philanthropy.com LinkedIn Group: The Chronicle of Philanthropy YouTube: PhilanthropyVideo
How to reach me Twitter: @ppanepento (or @philanthropy) Facebook: facebook.com/peter.panepento E-mail:  [email_address]

Social Media Case Studies

  • 1.
    Small Nonprofits, Big Footprints Real Social-Media Stories from Real Charities Peter Panepento Assistant Managing Editor The Chronicle of Philanthropy
  • 2.
  • 3.
    Last year, fewerthan 3 percent of 11,196 nonprofit groups raised more than $10,000 on Facebook. Social Media and Nonprofits Source: Nonprofit Social Network Benchmark Survey
  • 4.
    Social networks don’t cost money, but they’re not free. Finding time is a huge challenge. Vast number of networks paralyze time-strapped organizations. Social Media and Nonprofits
  • 5.
  • 6.
    Clear Goals EfficientStrategies – You have to make choices Common Sense A Spirit of Fun – Even if Your Cause Isn ’t Social Media and Nonprofits
  • 7.
    Facebook Twitter YouTubeThe Caregiver’s Corner Blog Charity Case Study Goal Building relationships and raising awareness Networking Tools San Diego Hospice
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
    17,000 page viewson its blog Web traffic up 90 percent in past year 3,500 new Twitter followers across two handles 6,700 video views Measuring Results
  • 13.
    http://www.sdhospice.org San DiegoHospice How to Follow www.facebook.com/SanDiegoHospice Facebook Twitter @SanDiegoHospice Web
  • 14.
  • 15.
  • 16.
    Why did thiswork? Off-topic messages aren’t usually the best answer Experimental No cost Creative It connected with the right person Laid the groundwork for future social media
  • 17.
    Whom to follow@charityestrella Links to learn more http://adventuresinphilanthropy.com http://philanthropy.com/blogs/social-philanthropy/guest-post-a-social-media-experiment-raises-big-money-for-small-charity/24431
  • 18.
    Thompson Child &Family Focus - Charlotte, N.C.
  • 19.
    What the heckis a Twitter Table? Gather a group of Twitter-savvy supporters Give them a seat at your special event Give them a message Let them go
  • 20.
    The results? Reached 38,000 followers Raised $4,000
  • 21.
    Whom to follow@thompsoncff @prqueen @MyCreativeTeam Links to learn more http://www.thompsoncff.org/Tweet_A_20.html http://philanthropy.com/article/Twitter-Adds-Pizazz-to-a/65879/
  • 22.
    MIRIAM ’S KITCHEN Four programs 4,000 homeless individuals served per year $1,982,200 FY 2011 budget 22 staff members 1 staff person working on social media Miriam ’s Kitchen Working to end chronic homelessness in Washington, DC
  • 23.
    iriam ’s Kitchen Present Day (July 13, 2011) 4,120 followers on Twitter 1,126 friends on Facebook MIRIAM ’S KITCHEN Social Media at Miriam ’s Kitchen The Beginning (March 2-11, 2009) 138 followers on Twitter 141 friends on Facebook Social Media Budget = $0
  • 24.
    The Beginning Capitalizeon an historic event One staff member Generated itself because of event Getting our name out there, building relationships First educate staff about power of social media. Strategize! MIRIAM ’S KITCHEN Goal Resources Content Successes Lessons Learned
  • 25.
    Declining in naturalflow, needs to be created MIRIAM ’S KITCHEN Content Present Day Lessons Learned Successes Create deeper relationships with supporters by providing a continuous flow of quality information One staff member Raised more than $15,000 directly through social media. Gained new supporters. Have a system for developing and filtering content, strategize! Goal Resources
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
    Whom to follow@miriamskitchen Miriam’s Kitchen on Facebook Links to learn more http://philanthropy.com/blogs/social-philanthropy/social-media-manager-profile-jennifer-roccanti/27628
  • 31.
    Social Media andThe Chronicle Social Good podcast: http://philanthropy.com/socialgood Social Philanthropy blog: http://philanthropy.com/blogs/social-philanthropy/ Webinars http://philanthropy.com/webinars Twitter: @philanthropy Facebook Page: philanthropy.com LinkedIn Group: The Chronicle of Philanthropy YouTube: PhilanthropyVideo
  • 32.
    How to reachme Twitter: @ppanepento (or @philanthropy) Facebook: facebook.com/peter.panepento E-mail: [email_address]