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Brought	
  to	
  you	
  by:	
  
	
  
Social Marketing
& Social Commerce 2.0
Chicago, IL
August, 2014
The	
  Internet,	
  and	
  social	
  media	
  in	
  par3cular,	
  have	
  
RADICALLY	
  CHANGED	
  the	
  way	
  people	
  consume	
  informa3on	
  and	
  the	
  way	
  businesses	
  
PROMOTE	
  THEMSELVES.	
  
 	
  	
  Consider:	
  
	
  
	
  
WHERE	
  do	
  your	
  	
  
current	
  and	
  future	
  customers	
  	
  
FIND	
  WHAT	
  THEY	
  NEED?	
  
The	
  rules	
  of	
  marke3ng	
  
HAVE	
  CHANGED.	
  
What	
  does	
  it	
  
take?	
  
	
  
Listening	
  
The	
  Key	
  is	
  to	
  build	
  
ENGAGEMENT	
  
#notaonewaystreet	
  
Facebook	
  
A	
  different	
  point	
  of	
  view	
  
What	
  does	
  it	
  take?	
  
CONNECTING	
  
#hashtags,	
  RT,	
  Like,	
  Favorite,	
  Reply	
  
Building	
  brand	
  awareness	
  
and	
  customer	
  rela3onships	
  
SOCIAL:	
  
Facebook	
  
now	
  has	
  more	
  than	
  	
  
	
  
1.2	
  Billion	
  	
  
ACTIVE	
  users	
  
Facebook:	
  StaSsScs	
  
•  More	
  than	
  50%	
  of	
  ac3ve	
  users	
  log	
  in	
  EACH	
  DAY	
  
•  Average	
  age	
  of	
  users	
  is	
  38	
  and	
  200	
  friends	
  
•  People	
  spend	
  over	
  700	
  BILLION	
  MINUTES	
  per	
  month	
  
on	
  Facebook	
  
•  250	
  MILLION	
  PHOTOS	
  are	
  shared	
  each	
  day	
  
•  2.7	
  BILLION	
  POSTS	
  are	
  “liked”	
  or	
  commented	
  on	
  
each	
  day	
  
•  1	
  MILLION	
  BUSINESS	
  PAGE	
  “LIKES”	
  are	
  happening	
  
each	
  day	
  –	
  and	
  that	
  is	
  shared	
  with	
  all	
  of	
  their	
  friends	
  
Source: Facebook
Do	
  Facebook	
  (and	
  any	
  network)	
  -­‐	
  WELL	
  
•  PROFESSIONALLY	
  designed	
  page	
  
•  You	
  MUST	
  have	
  a	
  PLAN.	
  ThoughLul	
  content	
  
strategy	
  that	
  incorporates	
  the	
  personal	
  touch,	
  sales	
  
and	
  marke3ng,	
  and	
  outreach	
  
•  LISTEN	
  AND	
  RESPOND,	
  s3mulate	
  conversa3on	
  
•  Be	
  a	
  RESOURCE	
  to	
  people	
  
•  Photos	
  and	
  videos	
  get	
  60%	
  more	
  liN	
  
•  Tag	
  /	
  links,	
  Hashtags	
  
•  WOW	
  your	
  fans!	
  
Twi_er	
  
LinkedIn	
  
Foursquare	
  /	
  Swarm	
  
Pinterest	
  
Google+	
  (G+)	
  
YouTube:	
  2nd	
  largest	
  search	
  engine	
  
(Professionally	
  designed	
  page)	
  
Brands	
  will	
  be	
  here…	
  
whether	
  they	
  like	
  it	
  or	
  not.	
  
70%	
  of	
  people	
  trust	
  online	
  reviews	
  
by	
  strangers	
  
90%	
  of	
  people	
  trust	
  online	
  reviews	
  
by	
  people	
  they	
  know	
  
The	
  key	
  is	
  REPUTATION	
  MANAGEMENT…	
  
	
  	
  	
  	
  	
  	
  And	
  you	
  need	
  it	
  now	
  more	
  than	
  EVER!	
  
Gehng	
  Found	
  
SEARCH:	
  
97%	
  of	
  consumers	
  search	
  for	
  local	
  
businesses	
  online	
  
How	
  you	
  rank	
  in	
  SEARCH	
  is	
  criScal	
  
• 90%	
  of	
  
searchers	
  
stop	
  on	
  
PAGE	
  1	
  
• 75%	
  stop	
  
aNer	
  5	
  
lisSngs	
  
 	
  	
  Consider:	
  
	
  
	
  
HOW	
  can	
  you	
  leverage	
  this	
  power	
  
FOR	
  YOUR	
  ADVERTISERS?	
  
shannon@dreamlocal.com	
  
www.dreamlocal.com	
  
www.facebook.com/dreamlocal	
  
@dreamlocal,	
  @shannonkin	
  
207-­‐593-­‐7665	
  
for	
  aXending!	
  
THANK	
  YOU	
  

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Social Marketing 2.0 & Social Commerce 2.0 - 2014 New Business Development Conference

  • 1. Brought  to  you  by:     Social Marketing & Social Commerce 2.0 Chicago, IL August, 2014
  • 2. The  Internet,  and  social  media  in  par3cular,  have   RADICALLY  CHANGED  the  way  people  consume  informa3on  and  the  way  businesses   PROMOTE  THEMSELVES.  
  • 3.      Consider:       WHERE  do  your     current  and  future  customers     FIND  WHAT  THEY  NEED?  
  • 4.
  • 5. The  rules  of  marke3ng   HAVE  CHANGED.  
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. What  does  it   take?     Listening  
  • 12. The  Key  is  to  build   ENGAGEMENT   #notaonewaystreet  
  • 13. Facebook   A  different  point  of  view  
  • 14.
  • 15. What  does  it  take?   CONNECTING   #hashtags,  RT,  Like,  Favorite,  Reply  
  • 16. Building  brand  awareness   and  customer  rela3onships   SOCIAL:  
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Facebook   now  has  more  than       1.2  Billion     ACTIVE  users  
  • 24. Facebook:  StaSsScs   •  More  than  50%  of  ac3ve  users  log  in  EACH  DAY   •  Average  age  of  users  is  38  and  200  friends   •  People  spend  over  700  BILLION  MINUTES  per  month   on  Facebook   •  250  MILLION  PHOTOS  are  shared  each  day   •  2.7  BILLION  POSTS  are  “liked”  or  commented  on   each  day   •  1  MILLION  BUSINESS  PAGE  “LIKES”  are  happening   each  day  –  and  that  is  shared  with  all  of  their  friends   Source: Facebook
  • 25. Do  Facebook  (and  any  network)  -­‐  WELL   •  PROFESSIONALLY  designed  page   •  You  MUST  have  a  PLAN.  ThoughLul  content   strategy  that  incorporates  the  personal  touch,  sales   and  marke3ng,  and  outreach   •  LISTEN  AND  RESPOND,  s3mulate  conversa3on   •  Be  a  RESOURCE  to  people   •  Photos  and  videos  get  60%  more  liN   •  Tag  /  links,  Hashtags   •  WOW  your  fans!  
  • 31. YouTube:  2nd  largest  search  engine   (Professionally  designed  page)  
  • 32. Brands  will  be  here…   whether  they  like  it  or  not.  
  • 33. 70%  of  people  trust  online  reviews   by  strangers  
  • 34. 90%  of  people  trust  online  reviews   by  people  they  know  
  • 35. The  key  is  REPUTATION  MANAGEMENT…              And  you  need  it  now  more  than  EVER!  
  • 36.
  • 38. 97%  of  consumers  search  for  local   businesses  online  
  • 39. How  you  rank  in  SEARCH  is  criScal   • 90%  of   searchers   stop  on   PAGE  1   • 75%  stop   aNer  5   lisSngs  
  • 40.
  • 41.      Consider:       HOW  can  you  leverage  this  power   FOR  YOUR  ADVERTISERS?  
  • 42. shannon@dreamlocal.com   www.dreamlocal.com   www.facebook.com/dreamlocal   @dreamlocal,  @shannonkin   207-­‐593-­‐7665   for  aXending!   THANK  YOU