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I-KNOW 2015, Graz, Austria
Special Track on Social Knowledge Management
Social Knowledge Management &
the Knowledge Maturing Perspective
Ronald Maier
University of Innsbruck
ronald.maier@uibk.ac.at
Andreas P. Schmidt
Karlsruhe University of Applied Sciences
andreas_peter.schmidt@hs-karlsruhe.de
Social Knowledge Management
 Oblivious or ubiquitous?
The social media revolution has challenged knowledge
management.
 More than management, it is about social collaboration &
social learning
 Social knowledge management is an integrating concept
 Informal learning
 Collaboration
 Open Innovation
 Social learning programmes and analytics
 …
6
An integrating view
needs an integrating model
 Informal learning does not replace formal learning and human
resource development strategies.
 Conversations do not replace documentation.
 Emergence does not replace institutionalization.
 Participation does not replace efficiency.
7
10 Years Anniversary:
Knowledge Maturing
8
 E-Learning, Innovation &
Knowledge management
 Collaboration vs. HR
 Implementation vs.
instruction
 Participatory processes
Knowledge Maturing Model
9
Knowledge Maturing Model:
How knowledge develops
10
Contact
Ronald Maier
University of Innsbruck
School of Management
Information Systems
Universitaetsstraße 15
6020 Innsbruck, Austria
phone: +43 (512) 507 – 732
mail: ronald.maier@uibk.ac.at
Andreas P. Schmidt
Karlsruhe University of Applied Sciences
Institute for Learning & Innovation in Networks
Moltkestr. 30
76133 Karlsruhe, Germany
phone: +49 (0)721 925-2914
mail: andreas_peter.schmidt@hs-karlsruhe.de
http://andreas.schmidt.name
http://knowledge-maturing.com
Track Social Knowledge Management
Morning presentations
 Christine Kunzmann, Andreas P. Schmidt, Carmen Wolf: Facilitating
maturing of socio-technical patterns through social learning approaches
 Dominic Stange, Andreas Nürnberger: When Experts Collaborate: Sharing
Search and Domain Expertise within an Organization
 Christian Ochsenkühn, René Peinl: Collaborative process maturing support
by mining activity streams
Afternoon presentations
 Sebastian Dennerlein, Dieter Theiler, Dominik Kowald, Emanuel Lacic,
Elisabeth Lex, Tobias Ley: The Social Semantic Server: A Flexible
Framework to Support Informal Learning at the Workplace
 Rebekka Alm, Mario Aehnelt, Bodo Urban: Processing Manufacturing
Knowledge with Ontology-based Annotations and Cognitive Architectures
 Eva Gatarik, Rainer Born and Viktor Kulhavý: Framing skilful performance to
enact organizational knowledge
12

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Social Knowledge Management and the Knowledge Maturing Perspective

  • 1. http://knowledge-maturing.com I-KNOW 2015, Graz, Austria Special Track on Social Knowledge Management Social Knowledge Management & the Knowledge Maturing Perspective Ronald Maier University of Innsbruck ronald.maier@uibk.ac.at Andreas P. Schmidt Karlsruhe University of Applied Sciences andreas_peter.schmidt@hs-karlsruhe.de
  • 2. Social Knowledge Management  Oblivious or ubiquitous? The social media revolution has challenged knowledge management.  More than management, it is about social collaboration & social learning  Social knowledge management is an integrating concept  Informal learning  Collaboration  Open Innovation  Social learning programmes and analytics  … 6
  • 3. An integrating view needs an integrating model  Informal learning does not replace formal learning and human resource development strategies.  Conversations do not replace documentation.  Emergence does not replace institutionalization.  Participation does not replace efficiency. 7
  • 4. 10 Years Anniversary: Knowledge Maturing 8  E-Learning, Innovation & Knowledge management  Collaboration vs. HR  Implementation vs. instruction  Participatory processes
  • 6. Knowledge Maturing Model: How knowledge develops 10
  • 7. Contact Ronald Maier University of Innsbruck School of Management Information Systems Universitaetsstraße 15 6020 Innsbruck, Austria phone: +43 (512) 507 – 732 mail: ronald.maier@uibk.ac.at Andreas P. Schmidt Karlsruhe University of Applied Sciences Institute for Learning & Innovation in Networks Moltkestr. 30 76133 Karlsruhe, Germany phone: +49 (0)721 925-2914 mail: andreas_peter.schmidt@hs-karlsruhe.de http://andreas.schmidt.name http://knowledge-maturing.com
  • 8. Track Social Knowledge Management Morning presentations  Christine Kunzmann, Andreas P. Schmidt, Carmen Wolf: Facilitating maturing of socio-technical patterns through social learning approaches  Dominic Stange, Andreas Nürnberger: When Experts Collaborate: Sharing Search and Domain Expertise within an Organization  Christian Ochsenkühn, René Peinl: Collaborative process maturing support by mining activity streams Afternoon presentations  Sebastian Dennerlein, Dieter Theiler, Dominik Kowald, Emanuel Lacic, Elisabeth Lex, Tobias Ley: The Social Semantic Server: A Flexible Framework to Support Informal Learning at the Workplace  Rebekka Alm, Mario Aehnelt, Bodo Urban: Processing Manufacturing Knowledge with Ontology-based Annotations and Cognitive Architectures  Eva Gatarik, Rainer Born and Viktor Kulhavý: Framing skilful performance to enact organizational knowledge 12