Social Technology Landscape Guide
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This document discusses the social technology landscape and how social media is being used in enterprises and HR. It outlines how social recruiting, talent communities, collaboration tools, and talent/career management systems are incorporating social features. Emerging tools for job seekers and social task/work platforms are also mentioned. The document is presented by Rob Garcia from RiseSmart, an outplacement and career management service that combines technology and consulting to help employers and employees.
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Social Technology Landscape Guide
- 1. Social Technology Landscape Who’s who in the Zoo? By @RobGarciaSJ @RiseSmart #SocBiz
- 2. Brought to you by @RobGarciaSJ @RiseSmart Next-generation outplacement and career management service that combines a unique blend of sophisticated technology and consulting services to help employers with workforce strategy—and helps displaced employees with career advancement.
- 3. Who the hell is this guy? @RobGarciaSJ Geek at heart 8-yr UX + Product consultant Took several startups to fame Early adopter of cool tech Silicon Valley noise maker Head of Product @RiseSmart Love my family 3
- 4. Problem Solving Cycle What? Never start w/ Did it work? Why? the solution With Start w/ the How? problem What? @RobGarciaSJ
- 5. What Problem are you Solving? Wasted time in email? Can’t find Subject Matter Experts Information’s lost, duplicated, inaccur Lack of Motivation Poor employee engagement Inability to unleash collective intelligence @RobGarciaSJ
- 6. What Problem are you Solving? Can’t find “right” candidates Inability to reach talent pools Difficult to align departments Stagnant innovation Talent losing its edge Employer brand perception issues Inaccurate performance info On/off boarding @RobGarciaSJ
- 7. “Only 19% of organizations developed a strategy before deploying a technology” ~ Chess Media Group, 2011 @RobGarciaSJ
- 8. Employees ARE YOUR Social Customers The Social customer, 2010 Attensity, Chess Media Group @RobGarciaSJ
- 9. Symptoms scream Social Technology Email is de facto for everythi No innovation in the enterprise Software SaaS / Cloud Intranet Collaboration Knowledge bases Blogs Phone, email social-like interfaces Top down control distributed Waterfall Agile @RobGarciaSJ
- 10. Enterprise + Social + HR • HRIS adding social • Social Recruiting + ATS: • Social Learning • Talent Pools / Employer Branding • Internal (and ext) collaboration • Talent, Career & Performance management • Off + On boarding @RobGarciaSJ
- 11. Social Recruiting 92% use or plan to use social recruiting 43% of recruiters who use social recruiting saw an increase in candidate quality 73% have successfully hired a candidate through social 31% of recruiters using social have seen a sustained increase in employee referrals Source: Jobvite Annual Social Recruiting Survey 2012 @RobGarciaSJ
- 12. Talent Communities & Employer Branding General Social Platforms Community/Sourcing Platforms @RobGarciaSJ
- 13. Collaboration Well known general platforms Themed platforms @RobGarciaSJ
- 14. Talent & Career Management @RobGarciaSJ #socbiz
- 15. Cool Emerging Job Seeker Tools @RobGarciaSJ
- 16. Social Task / Work List compiled by Constellation Research Group @RobGarciaSJ
- 17. THANK YOU! @RobGarciaSJ @RiseSmart
Editor's Notes
- Mention Rick has left, and that we are hiring.
- Too Much Time Spent In Email Inability To Find Subject Matter ExpertsDifficult To Find ContentInformation DuplicationConnecting Colleagues And Information Across Boundaries-- Stagnant innovation.-- Poor employee engagement.-- Inability to effectively share and transfer knowledge. When employees retire or quit, they take their information with them right out of the company.-- Difficulty aligning departments and the organization as a whole.-- Inability to leverage collective intelligence to make decisions. -- Poor overall employee productivity.
- Chess Media Group, 2011 Social Business Consultancy Focused on Social CRM, Enterprise 2.0, and Social Media Strategies for Mid & Enterprise Organizations.
- Email has become the de facto “everything”30-45% of people’s time is in emailsNo innovation in the enterprise space: SaaS CloudIntranet Blogs, file sharing, Knowledge bases Blogs, file sharing, collaboration Chats, email social-like interfacesCollaboration: file sharing, status, Salesforce, Jive, Yammer,