4. Main Points Today
1. Social business is a huge opportunity
2. This is much bigger than marketing
3. Being searchable, shareable, and
relational is good for your business
4. Proper operating principles are the
key to success
11. Personal Brand
If people don’t select you,
spread the word about
you, or pay a premium for
your services, it’s because
they don’t recognize your
value.
(Seth Godin)
12. Value
What you can do uniquely
well to help others
address issues or solve
problems that matter to
them.
16. New business card
1. Associate your name and face
with your value
2. Create content and
connections that will get you
indexed and ranked for your
name and value
39. What most companies think
1. When we get started, people will
show up
2. Well, we gave it a couple months,
and no one showed up, so let’s quit
Falls & Decker, 2011
40. The Reality
• It takes at least SIX MONTHS
before you will start seeing any
demonstrable results and success
from your blog
Falls & Decker, 2011
41. The Fundamentals
• Listen first
• Be responsive
• Be honest
• Provide value
• Sell last
Falls & Decker 2011
42. Remember
• Social media marketing is about building
relationships, not receipts. The receipts
will come, but only if you invest the time
and attention it takes to build
relationships with your customers. Think
lifetime value, not sale value
Falls & Decker, 2011, p. 180