Odoo allows users to integrate SMS capabilities for various business uses through an IAP credits system. Key uses include contacting leads and clients, scheduling reminders, subscription alerts, and invoice follow-ups. Credits can be purchased in bulk and used to send SMS priced between €0.02-€0.13 each depending on destination. The number of remaining credits can be viewed in Settings and while the sending number is fixed, over 5,000 SMS can be sent with a €100 purchase of credits.

1. SMS in Odoo
Thibaut Roberti • Business Analyst
SMS Marketing, and others SMS integrations
EXPERIENCE
2018

2. — Study Mediametrie/AFMM
Reading rate: 95%

3. — Study Mediametrie/AFMM
% of users interested
in receiving SMS: 80%

4. Odoo and SMS integrations1
Credits and IAP portal
5 main questions
2
3
All you have to know...

5. 1 Odoo and SMS
integrations

6. CONTACT
Lead/opportunity
● Inform your colleagues, partners,
clients

8. Remind
Meetings
● Linked to your agenda

10. Subscription
Alerts
● Payment reminder
● Payment Failure
● Special Edition Alert

12. Events
Communication
● On registration
● Reminder

14. Delivery orders
Updates
● Prevent your clients when the
expedition is ready.

17. Accounting
Invoice follow-up
● Track the bad payer :-)

20. Be creative
Sky is the limit
● Create server actions to send SMS

23. 2 Credits and IAP
portal?

24. How?
● Send your first SMS
● Buy credits
● IAP portal to follow-up your
credits
2 credits free
On Odoo online, enterprise

25. 3 Main Questions

26. What is the price by SMS?
0.02€ >< 0.13
€
Depending of destination & number of characters
https://iap-services.odoo.com/iap/sms/pricing

27. How can I see how many credits
I still have?
Info in Settings

29. Is it only on pre-paid or
may I have a subscription?
Only pre-paid
With 100€, you can send up to 5.000 sms in once!

30. Do I have an historical
of all SMS sent?
Technical/messages

31. Could we choose the number used
to send SMS?
Is it possible to answer directly?
No but...
Number is fixed (8810) and answering is unavailable

32. Thank you.
#odooexperience
2018
EXPERIENCE
2019