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Marketing Plan
Marketing Plan
Copyrights reserved © 2021 SME Consulting
• A Marketing Plan is at the core of directing and coordinating all marketing efforts within a
firm.
• It is a document that contains information with the direct impact on the firm's marketing
strategy that facilitates the alignment of decision-makers.
• It usually operates at two levels:
Tactical
To execute on the marketing plan
Strategic
To identify the overall market play
Marketing Plan
Copyrights reserved © 2021 SME Consulting
• A good Marketing Plan details what you want to accomplish and helps you meet
your objectives.
• A Marketing Plan should:
Explain the external market in which the business is competing.
Explain (from an internal perspective) the impact and results of past marketing decisions.
Set goals and provide direction for future marketing efforts.
Set clear, realistic, and measurable targets.
Include deadlines for meeting those targets.
Provide a budget for all marketing activities.
Specify accountability and measures for all activities.
Marketing Plan
Copyrights reserved © 2021 SME Consulting
A good Marketing Plan includes these elements:
Evaluate Your Progress
Track Marketing Activities
Identify Sales Channels
Integrate Your Marketing Communication
Define Your Marketing Budget
Forecast your Sales or Demand Measurement
Define Your Customer
Conduct a Situation Analysis
Describe Your Business
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Describe Your Business
• Small business owners often describe themselves by their product or services; however, business
must be viewed as a customer-satisfying process, not goods-producing.
• Describe your business in detail and clearly identify goals and objectives.
• Answer the following questions:
What is your
product or service?
How will your
product benefit the
customer?
What is different
about the product
your business is
offering?
Is it a new business,
a takeover, or an
expansion?
Why will your
business be
profitable?
What are the
growth
opportunities?
What is your
geographic
marketing area?
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Conduct a Situation Analysis
• A situation analysis details the context for your marketing efforts by
considering internal and external factors that could influence your
marketing strategy.
• It provides the knowledge to identify the current opportunities and
challenges to your organization, service or product.
• The results can be eye-opening to what’s really going on within your
business and help determine your business's strategy within the
marketplace.
Marketing Plan- Situation Analysis
Copyrights reserved © 2021 SME Consulting
• To develop this assessment, much analysis must be done:
A customer analysis
•Do thorough research on your target market to understand the demographics, locations,
trends, interests, challenges etc.
•An in-depth customer analysis will help you discern market trends, customer behavior and
needs and device effective strategies to reach them effectively.
Environment Scanning
•Investigate how internal factors such as available resources, skills of employees etc. and
external factors such as economic and political trends, can affect the performance of your
organization.
•The PESTLE analysis as well as the SWOT analysis can serve as useful environmental scanning
tools.
A distribution situation analysis
•Review your distribution situation in terms of how you get your products to market, such as
through distributors or other intermediaries.
•If you have distributors, you should also analyze them in terms of distribution channels, the
needs of distributors, type and size of distributors and also the various benefits received by
the distributors and the company itself.
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Define Your Customers
• Defining your market does not need to be a difficult process. You need to be
realistic and your market needs to be well-defined.
• Answer the following questions:
Who are your competitors, and who do they target?
Who is your perfect customer and client base?
What is your current customer base (in terms of age, gender, income, and geographic location)?
What prospective customers are you currently not reaching? How can you reach them?
What qualities do your customers value most about your product or service? Do they value selection, convenience, service,
reliability, availability, or affordability?
What qualities about your product or service do you need to improve? How can they be adjusted to serve your customers better?
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Forecast Sales or Demand Measurement
• Sales forecasting provides the basis for comparison over a period of time.
• Market demand is the total volume that could be bought by a defined
customer group in, a defined geographical area, in a defined time period, and
under a defined marketing program.
• You should:
Correctly identify and estimate current demand by considering total market potential,
market share, and expected sales.
Estimate future demand by considering past sales patterns, consumer trends, and
overall market projections.
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Define Your Marketing Budget
• Marketing budgets, especially in small and mid-sized businesses, are often arbitrarily set as either
x% of planned revenue or y% over the prior year's marketing budget.
• Use targeted budgeting to more intelligently set your budget based on company objectives.
• Answer the following questions:
What previous marketing methods have been most effective?
What are your costs compared to sales?
What is your cost per customer?
What marketing methods will you use to attract new customers?
What percentage of profits can you allocate to your marketing campaign?
What marketing tools (i.e. - newspapers, magazines, Internet, direct mail, telemarketing, event sponsorships) can you implement
within your budget?
What methods are you using to test your marketing ideas?
What methods are you using to measure results of your marketing campaign?
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Integrate Your Marketing Communication
• Integrate marketing communication to consolidate marketing tools,
approaches, and resources within a company to maximize impact and gain
edge over the competition.
• Build on a "Marketing Mix“ and include the following:
• 4P’s: Product, Price, Promotion, and Place
• Marketing & Advertising
➢ Internet
➢ Events
➢ Direct
➢ Database
• Public Relations
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Identify Sales Channels
• Part of the challenge of marketing is figuring out which distribution
method to use for your business.
• Include all relevant distribution channels:
Retail Wholesale Telemarketing
Cyber-
Marketing
Direct mail Sales force
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Track Marketing Activities
• Include procedures for tracking each type of marketing activity you are using.
• Some examples are:
Display
advertising
• With traditional consumer publications, tracking can be done through the use of different phone numbers, special
offers (specific to that advertisement or publication), or reference to a specific department.
Internet
marketing
• Usually, this is easily tracked by monitoring web traffic.
Database
• Before your Marketing Plan is kicked off, make sure you have the database structure in place to record this
information.
Trade shows
• A trade show’s effectiveness can be tracked by collecting the right information at the show and following up on it.
Marketing Plan
Copyrights reserved © 2021 SME Consulting
Evaluate your progress
• Identify how you will measure your success and in what ways your objectives have
been met.
• Then, use these metrics to determine the success of your marketing efforts.
• Answer the following questions:
Did we reach our goals?
Were we able to determine Return on Investment (ROI)?
Did our efforts result in conversion? In other words, were we able to convert an inquirer to a visitor, a visitor to
a customer?
Can we utilize our database to survey, capture additional information, or establish a more comprehensive
customer relationship program?
15
Our Services
15
Process Analysis & Improvement
Analysis is carried out to determine which
processes and process steps are value-adding or
non-value-adding and then work on enhancing the
effectiveness of each process.
Marketing Services
We offer to prepare your market
research, competition analysis &
marketing plan in Egypt or abroad.
Besides, we develop an international
market entry strategy if you want to go
global.
Operations Manual
The operations manual will contain the
basic knowledge that shows how the
brand will succeed and how the
franchisees will operate the business.
Copyrights reserved © 2021 SME Consulting
Feasibility Study
Performance Review
Financial Services
Business Startup in Egypt
Strategic Planning
Marketing Services
International Business
Wherever you perform an
International Business Venture, SME
Consulting will be there to help you
to give powers to your business to
perform smoothly and easily.
Business Transformation
We help you to plan and choose the
suitable tools for your business
transformation and empower your
staff to apply the transformation
successfully.
Recruitment
We can help you to find the right
candidates, interviewing, selecting,
and outsource the right team.
Get in Touch
Copyrights reserved © 2021 SME Consulting
We’d Love to Hear From You
Send us a message or visit us whenever you like
13 El Tayaran St, Manteqet Al Cinema, Nasr City,
Cairo Governorate.
(+20) 1204538024 - (+20) 0224047915
11321 - Kingdom Centre - 28th floor – Riyadh,
Saudi.
(009) 66541549143
Egypt Office
KSA Office
info@smecastle.com
company/sme-consulting-egypt/
/SMECastleConsulting
Thank
YOU
Copyrights reserved © 2021 SME Consulting

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SME Consulting - Marketing Plan

  • 2. Marketing Plan Copyrights reserved © 2021 SME Consulting • A Marketing Plan is at the core of directing and coordinating all marketing efforts within a firm. • It is a document that contains information with the direct impact on the firm's marketing strategy that facilitates the alignment of decision-makers. • It usually operates at two levels: Tactical To execute on the marketing plan Strategic To identify the overall market play
  • 3. Marketing Plan Copyrights reserved © 2021 SME Consulting • A good Marketing Plan details what you want to accomplish and helps you meet your objectives. • A Marketing Plan should: Explain the external market in which the business is competing. Explain (from an internal perspective) the impact and results of past marketing decisions. Set goals and provide direction for future marketing efforts. Set clear, realistic, and measurable targets. Include deadlines for meeting those targets. Provide a budget for all marketing activities. Specify accountability and measures for all activities.
  • 4. Marketing Plan Copyrights reserved © 2021 SME Consulting A good Marketing Plan includes these elements: Evaluate Your Progress Track Marketing Activities Identify Sales Channels Integrate Your Marketing Communication Define Your Marketing Budget Forecast your Sales or Demand Measurement Define Your Customer Conduct a Situation Analysis Describe Your Business
  • 5. Marketing Plan Copyrights reserved © 2021 SME Consulting Describe Your Business • Small business owners often describe themselves by their product or services; however, business must be viewed as a customer-satisfying process, not goods-producing. • Describe your business in detail and clearly identify goals and objectives. • Answer the following questions: What is your product or service? How will your product benefit the customer? What is different about the product your business is offering? Is it a new business, a takeover, or an expansion? Why will your business be profitable? What are the growth opportunities? What is your geographic marketing area?
  • 6. Marketing Plan Copyrights reserved © 2021 SME Consulting Conduct a Situation Analysis • A situation analysis details the context for your marketing efforts by considering internal and external factors that could influence your marketing strategy. • It provides the knowledge to identify the current opportunities and challenges to your organization, service or product. • The results can be eye-opening to what’s really going on within your business and help determine your business's strategy within the marketplace.
  • 7. Marketing Plan- Situation Analysis Copyrights reserved © 2021 SME Consulting • To develop this assessment, much analysis must be done: A customer analysis •Do thorough research on your target market to understand the demographics, locations, trends, interests, challenges etc. •An in-depth customer analysis will help you discern market trends, customer behavior and needs and device effective strategies to reach them effectively. Environment Scanning •Investigate how internal factors such as available resources, skills of employees etc. and external factors such as economic and political trends, can affect the performance of your organization. •The PESTLE analysis as well as the SWOT analysis can serve as useful environmental scanning tools. A distribution situation analysis •Review your distribution situation in terms of how you get your products to market, such as through distributors or other intermediaries. •If you have distributors, you should also analyze them in terms of distribution channels, the needs of distributors, type and size of distributors and also the various benefits received by the distributors and the company itself.
  • 8. Marketing Plan Copyrights reserved © 2021 SME Consulting Define Your Customers • Defining your market does not need to be a difficult process. You need to be realistic and your market needs to be well-defined. • Answer the following questions: Who are your competitors, and who do they target? Who is your perfect customer and client base? What is your current customer base (in terms of age, gender, income, and geographic location)? What prospective customers are you currently not reaching? How can you reach them? What qualities do your customers value most about your product or service? Do they value selection, convenience, service, reliability, availability, or affordability? What qualities about your product or service do you need to improve? How can they be adjusted to serve your customers better?
  • 9. Marketing Plan Copyrights reserved © 2021 SME Consulting Forecast Sales or Demand Measurement • Sales forecasting provides the basis for comparison over a period of time. • Market demand is the total volume that could be bought by a defined customer group in, a defined geographical area, in a defined time period, and under a defined marketing program. • You should: Correctly identify and estimate current demand by considering total market potential, market share, and expected sales. Estimate future demand by considering past sales patterns, consumer trends, and overall market projections.
  • 10. Marketing Plan Copyrights reserved © 2021 SME Consulting Define Your Marketing Budget • Marketing budgets, especially in small and mid-sized businesses, are often arbitrarily set as either x% of planned revenue or y% over the prior year's marketing budget. • Use targeted budgeting to more intelligently set your budget based on company objectives. • Answer the following questions: What previous marketing methods have been most effective? What are your costs compared to sales? What is your cost per customer? What marketing methods will you use to attract new customers? What percentage of profits can you allocate to your marketing campaign? What marketing tools (i.e. - newspapers, magazines, Internet, direct mail, telemarketing, event sponsorships) can you implement within your budget? What methods are you using to test your marketing ideas? What methods are you using to measure results of your marketing campaign?
  • 11. Marketing Plan Copyrights reserved © 2021 SME Consulting Integrate Your Marketing Communication • Integrate marketing communication to consolidate marketing tools, approaches, and resources within a company to maximize impact and gain edge over the competition. • Build on a "Marketing Mix“ and include the following: • 4P’s: Product, Price, Promotion, and Place • Marketing & Advertising ➢ Internet ➢ Events ➢ Direct ➢ Database • Public Relations
  • 12. Marketing Plan Copyrights reserved © 2021 SME Consulting Identify Sales Channels • Part of the challenge of marketing is figuring out which distribution method to use for your business. • Include all relevant distribution channels: Retail Wholesale Telemarketing Cyber- Marketing Direct mail Sales force
  • 13. Marketing Plan Copyrights reserved © 2021 SME Consulting Track Marketing Activities • Include procedures for tracking each type of marketing activity you are using. • Some examples are: Display advertising • With traditional consumer publications, tracking can be done through the use of different phone numbers, special offers (specific to that advertisement or publication), or reference to a specific department. Internet marketing • Usually, this is easily tracked by monitoring web traffic. Database • Before your Marketing Plan is kicked off, make sure you have the database structure in place to record this information. Trade shows • A trade show’s effectiveness can be tracked by collecting the right information at the show and following up on it.
  • 14. Marketing Plan Copyrights reserved © 2021 SME Consulting Evaluate your progress • Identify how you will measure your success and in what ways your objectives have been met. • Then, use these metrics to determine the success of your marketing efforts. • Answer the following questions: Did we reach our goals? Were we able to determine Return on Investment (ROI)? Did our efforts result in conversion? In other words, were we able to convert an inquirer to a visitor, a visitor to a customer? Can we utilize our database to survey, capture additional information, or establish a more comprehensive customer relationship program?
  • 15. 15 Our Services 15 Process Analysis & Improvement Analysis is carried out to determine which processes and process steps are value-adding or non-value-adding and then work on enhancing the effectiveness of each process. Marketing Services We offer to prepare your market research, competition analysis & marketing plan in Egypt or abroad. Besides, we develop an international market entry strategy if you want to go global. Operations Manual The operations manual will contain the basic knowledge that shows how the brand will succeed and how the franchisees will operate the business. Copyrights reserved © 2021 SME Consulting Feasibility Study Performance Review Financial Services Business Startup in Egypt Strategic Planning Marketing Services International Business Wherever you perform an International Business Venture, SME Consulting will be there to help you to give powers to your business to perform smoothly and easily. Business Transformation We help you to plan and choose the suitable tools for your business transformation and empower your staff to apply the transformation successfully. Recruitment We can help you to find the right candidates, interviewing, selecting, and outsource the right team.
  • 16. Get in Touch Copyrights reserved © 2021 SME Consulting We’d Love to Hear From You Send us a message or visit us whenever you like 13 El Tayaran St, Manteqet Al Cinema, Nasr City, Cairo Governorate. (+20) 1204538024 - (+20) 0224047915 11321 - Kingdom Centre - 28th floor – Riyadh, Saudi. (009) 66541549143 Egypt Office KSA Office info@smecastle.com company/sme-consulting-egypt/ /SMECastleConsulting
  • 17. Thank YOU Copyrights reserved © 2021 SME Consulting