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The impact of smart-phones on brick and
                       mortar retailers.


Emily Burkhardt, Jessica Mineroff, Marisa Perry,
                     Cori Rosen, Xiaoqing Zhou
                                       Group D
   Playing
    games, music, banking, networking, and navi
    gating
   Changing our shopping habits
   Searching for information
   Increase awareness
   Increase reach
   Increase store traffic
   Increase customer loyalty
   Increased customer database
   QR codes are cheap, easy
    and can be put virtually anywhere
    ◦ Home Depot utilizes them for "How to guides" and
      videos
    ◦ Other stores use QR codes to link consumers to the
      stores social media sites
   Shopkick has an app that identifies when
    shoppers are in or near stores and offers
    rewards targeted to them (Fowler)
    ◦ When inside store customers can scan barcodes for
      product info and other offers
   Chipotle, Dominos and Five
    Guys have embraced
    smartphone technology
    The Melt adds unique spin to
    the process
    ◦ Locating device
    ◦ No cold take out anymore!
   Apple checkout process
   Redlaser is an app that allows
    consumers to conduct price comparison's
    while shopping
    ◦ Use camera to scan barcode to compare with other
      prices in database
    ◦ Locating device tells consumers where the closest
      store is to find it cheaper
   Compareme is for grocery shopping and
    designed to help consumers save on weekly
    grocery bill
   Privacy concerns
   Investment costs
   Intense competition
   Alienation of consumer groups
   Privacy
   Price Checking
   Non-users
   Stealth marketing through blogging
   Group discount concept: Groupon, Living
    Social

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Smartphones

  • 1. The impact of smart-phones on brick and mortar retailers. Emily Burkhardt, Jessica Mineroff, Marisa Perry, Cori Rosen, Xiaoqing Zhou Group D
  • 2.
  • 3. Playing games, music, banking, networking, and navi gating  Changing our shopping habits  Searching for information
  • 4. Increase awareness  Increase reach  Increase store traffic  Increase customer loyalty  Increased customer database
  • 5. QR codes are cheap, easy and can be put virtually anywhere ◦ Home Depot utilizes them for "How to guides" and videos ◦ Other stores use QR codes to link consumers to the stores social media sites  Shopkick has an app that identifies when shoppers are in or near stores and offers rewards targeted to them (Fowler) ◦ When inside store customers can scan barcodes for product info and other offers
  • 6. Chipotle, Dominos and Five Guys have embraced smartphone technology  The Melt adds unique spin to the process ◦ Locating device ◦ No cold take out anymore!  Apple checkout process
  • 7. Redlaser is an app that allows consumers to conduct price comparison's while shopping ◦ Use camera to scan barcode to compare with other prices in database ◦ Locating device tells consumers where the closest store is to find it cheaper  Compareme is for grocery shopping and designed to help consumers save on weekly grocery bill
  • 8. Privacy concerns  Investment costs  Intense competition  Alienation of consumer groups
  • 9. Privacy  Price Checking  Non-users
  • 10. Stealth marketing through blogging  Group discount concept: Groupon, Living Social