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INNOVATION	
  FOR	
  SMALL	
  BUSINESS:	
  
                      	
  MYTHS	
  &	
  LEGENDS	
  
                    FRAMEWORK	
  FOR	
  ACTION	
  




David E. Dirks
THE	
  MANY	
  FACES	
  OF	
  INNOVATION	
  

            Product Innovation
                                            Operational Innovation


Service Innovation
                              Application Innovation


              Disruptive Innovation
                                                Acquisition Innovation

  Line-Extension Innovation

                                    Enhancement Innovation
SO	
  WHAT	
  IS	
  INNOVATION?	
  


Dirks Definition:

Creating products, services and
processes, both internally and
externally, that solve current problems
or fulfill unmet or hidden market needs.
Problem:


More than one billion people – one sixth of the world’s population
- are without access to safe water supply. At any given moment,
about half of the world's poor are suffering from waterborne
diseases, of which over 6,000 – mainly children – die each day by
consuming unsafe drinking water.
Innovation:
COMMON	
  MYTHS:	
  MY	
  FAVORITE	
  FIVE	
  
Myth: Innovation is only for big companies with big R&D budgets.

Fact: Although they garner a lot of media attention, the Fortune
500 doesn’t own innovation. The trend today is for larger
companies to spur innovation by buy or invest in smaller
businesses or creating their own internal ‘enterprise zones’.
Smaller companies form the foundation for general innovation.

Ex. Apple iPhone Siri

Ex. Of the 1,279 U.S. firms granted 15 or more U.S. patents each
between 2005 and 2009, 42 percent (up from 33 percent, 41 percent
and 40 percent, respectively, in the 2003, 2005 and 2008 studies)
are small firms
COMMON	
  MYTHS:	
  MY	
  FAVORITE	
  FIVE	
  
Myth: Innovation requires lot’s of money.

Fact: Innovation isn’t free but it doesn’t always have to translate
into direct dollars. Although a certain amount of investment is
possible when prototyping products or services, innovation at the
small business level is based on an investment of TIME, SPACE
and PROCESS.

Ex. More R & D Spending Sometimes Means Less

Microsoft $12b
Sony      $8b
Apple     $4
COMMON	
  MYTHS:	
  MY	
  FAVORITE	
  FIVE	
  

Myth: Customers are a critical source of innovation ideas.

Fact: They are but not in the sense we commonly think.
Identifying problems are customers have and developing the
innovations to solve them are the key.

Ex. Apple iPod – Who told Apple it needed an iPod device? Or that
they needed an iPad? Their customers didn’t.

The most powerful innovations create markets.
COMMON	
  MYTHS:	
  MY	
  FAVORITE	
  FIVE	
  

Myth: Innovation isn’t by epiphany.

Fact: The Hollywood version of innovation: the ‘great idea’ just
hits us out of the blue.

Innovation is about the ability to connect the dots accumulated
from thought, research, questioning, and a multitude of sources.
COMMON	
  MYTHS:	
  MY	
  FAVORITE	
  FIVE	
  

Myth: Innovation is random.

Fact: Innovation doesn’t just happen. It’s hard, challenging,
exhausting and full of failure.

Ex. James Dyson failed 5,127 times before developing his first,
consumer-ready ‘cyclone technology’ based vacuum cleaner –but
there was nothing ‘random’ about his continuous focus on getting
the technology right.

“It wasn’t the final prototype that made the struggle worth it. The
process bore the fruit. I just kept at it.” James Dyson
WHAT	
  IS	
  THE	
  FRAMEWORK	
  FOR	
  	
  
            SMALL	
  BUSINESS	
  INNOVATION?	
  
There is no magic formula or method.

There is a framework for innovation you can work with:

   •  Focus on solving customer problems.
   •  Think in terms of product, service, or process
   innovation.
   •  Establish an R&D budget.
   •  Create time and space in your workweek for
   innovation & discipline yourself to invest the time week
   after week.
WHAT	
  IS	
  THE	
  FRAMEWORK	
  FOR	
  	
  
         SMALL	
  BUSINESS	
  INNOVATION?	
  


•  Initially spend more time researching, thinking, and
collecting data, information, ideas, thoughts without
evaluation.
•  Keep a database/repository for all the research & data
you collect. Keep it organized so you can find it.
•  Look outside your area of expertise for insights.
•  Involve others and share your thoughts and findings
to gain further insights.
WHAT	
  IS	
  THE	
  FRAMEWORK	
  FOR	
  	
  
          SMALL	
  BUSINESS	
  INNOVATION?	
  


•  Give your ideas a place to grow.

•  Prototype, prototype, prototype. Test. Test. Test.

•  Failure is a sign of progress.

•  Never stop. Starting working on the next customer
problem to solve.

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Small Business Innovation: Insights

  • 1. INNOVATION  FOR  SMALL  BUSINESS:    MYTHS  &  LEGENDS   FRAMEWORK  FOR  ACTION   David E. Dirks
  • 2.
  • 3. THE  MANY  FACES  OF  INNOVATION   Product Innovation Operational Innovation Service Innovation Application Innovation Disruptive Innovation Acquisition Innovation Line-Extension Innovation Enhancement Innovation
  • 4. SO  WHAT  IS  INNOVATION?   Dirks Definition: Creating products, services and processes, both internally and externally, that solve current problems or fulfill unmet or hidden market needs.
  • 5. Problem: More than one billion people – one sixth of the world’s population - are without access to safe water supply. At any given moment, about half of the world's poor are suffering from waterborne diseases, of which over 6,000 – mainly children – die each day by consuming unsafe drinking water.
  • 7. COMMON  MYTHS:  MY  FAVORITE  FIVE   Myth: Innovation is only for big companies with big R&D budgets. Fact: Although they garner a lot of media attention, the Fortune 500 doesn’t own innovation. The trend today is for larger companies to spur innovation by buy or invest in smaller businesses or creating their own internal ‘enterprise zones’. Smaller companies form the foundation for general innovation. Ex. Apple iPhone Siri Ex. Of the 1,279 U.S. firms granted 15 or more U.S. patents each between 2005 and 2009, 42 percent (up from 33 percent, 41 percent and 40 percent, respectively, in the 2003, 2005 and 2008 studies) are small firms
  • 8. COMMON  MYTHS:  MY  FAVORITE  FIVE   Myth: Innovation requires lot’s of money. Fact: Innovation isn’t free but it doesn’t always have to translate into direct dollars. Although a certain amount of investment is possible when prototyping products or services, innovation at the small business level is based on an investment of TIME, SPACE and PROCESS. Ex. More R & D Spending Sometimes Means Less Microsoft $12b Sony $8b Apple $4
  • 9. COMMON  MYTHS:  MY  FAVORITE  FIVE   Myth: Customers are a critical source of innovation ideas. Fact: They are but not in the sense we commonly think. Identifying problems are customers have and developing the innovations to solve them are the key. Ex. Apple iPod – Who told Apple it needed an iPod device? Or that they needed an iPad? Their customers didn’t. The most powerful innovations create markets.
  • 10. COMMON  MYTHS:  MY  FAVORITE  FIVE   Myth: Innovation isn’t by epiphany. Fact: The Hollywood version of innovation: the ‘great idea’ just hits us out of the blue. Innovation is about the ability to connect the dots accumulated from thought, research, questioning, and a multitude of sources.
  • 11. COMMON  MYTHS:  MY  FAVORITE  FIVE   Myth: Innovation is random. Fact: Innovation doesn’t just happen. It’s hard, challenging, exhausting and full of failure. Ex. James Dyson failed 5,127 times before developing his first, consumer-ready ‘cyclone technology’ based vacuum cleaner –but there was nothing ‘random’ about his continuous focus on getting the technology right. “It wasn’t the final prototype that made the struggle worth it. The process bore the fruit. I just kept at it.” James Dyson
  • 12. WHAT  IS  THE  FRAMEWORK  FOR     SMALL  BUSINESS  INNOVATION?   There is no magic formula or method. There is a framework for innovation you can work with: •  Focus on solving customer problems. •  Think in terms of product, service, or process innovation. •  Establish an R&D budget. •  Create time and space in your workweek for innovation & discipline yourself to invest the time week after week.
  • 13. WHAT  IS  THE  FRAMEWORK  FOR     SMALL  BUSINESS  INNOVATION?   •  Initially spend more time researching, thinking, and collecting data, information, ideas, thoughts without evaluation. •  Keep a database/repository for all the research & data you collect. Keep it organized so you can find it. •  Look outside your area of expertise for insights. •  Involve others and share your thoughts and findings to gain further insights.
  • 14. WHAT  IS  THE  FRAMEWORK  FOR     SMALL  BUSINESS  INNOVATION?   •  Give your ideas a place to grow. •  Prototype, prototype, prototype. Test. Test. Test. •  Failure is a sign of progress. •  Never stop. Starting working on the next customer problem to solve.