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Agenda
1. eTendersNI background
2. General tips on using the system
3. Registering
4. Getting to know the home page
5. Setting up your procurement categories
6. Adding additional users
7. Browsing for tenders
8. Expressing an interest
9. Creating a tender
10. Setting reminders about a tender
• New way for NI central government, agencies and arm’s
length bodies to advertise tender opportunities
• Phased introduction over the coming months
• Continue to check eSourcing NI until further notice
• eTendersNI service is provided by CPD
• Will be available for all public sector organisations
• Registration and use is free of charge to all suppliers
• Supplier database for registering, and completing
supplier profile certificates
• Automatic notifications about relevant tenders
• Secure arrangements around submission of tenders
• Advertising for sub-contractors
• Uploading product catalogues after contract award
From a supplier perspective,
what does eTenders NI do?
Suppliers are referred to as Economic Operators (EO)
Tender opportunities are Calls for Tenders (CfT)
Buyers are referred to as Contracting Authorities (CA)
Understanding the eTendersNI language...
Each organisation chooses an Economic Operator
Administrator, who is able to:
• Edit the organisation details
• Add / delete other users
• Complete Supplier Profile Certificates
• Publish subcontracting opportunities
The Administrator should carry out the registration
process, and after this they can add multiple other users.
Understanding supplier roles using the system
Other colleagues in your organisation chosen to become
Economic Operator Users for eTendersNI can do the
following:
• Express an interest in a Call for Tender
• Submit a request for clarification and view responses
• Prepare and submit tender returns
• Accept / reject contract awards
Understanding supplier roles using the system
General tips on using the system...
Information displayed in tables often
has arrows in the table header – use
the arrows to sort the results in
ascending or descending order
Table headers may also contain this
symbol – use it to hide or show a
number of fields in the table
Use the arrows to move
between pages of information
The ‘Calendar’ button allows the
user to select a date
The ‘Search’
button is used
often
The ‘Clear’
button will clear
any items the
user has
previously
selected
Registering your organisation
for eTendersNI
• Supplier data has not been transferred from eSourcing
NI
• To ensure there are no multiple registrations by the
same organisation, the system requires a D-U-N-S
number
• Once the D-U-N-S number is confirmed, organisation
contact details will be completed automatically
Registering for eTendersNI
Select ‘Register as a Supplier’ from the home
page options on the left of the screen
The ‘Register
Supplier’ screen
is easy to
complete
Look for the red
* symbol, as
these fields are
compulsory to
complete
Start by completing your ‘Organisation Name’
Then select ‘Retrieve company data from D&B to proceed’
To prevent duplicate registrations, all suppliers require a
D-U-N-S number to register for eTendersNI
The D-U-N-S number is a unique nine digit code to
identify your business
www.dnb.co.uk/forms/new_duns
A new window will pop-up, offering options
Choose the appropriate D-U-N-S number and then the
‘Select’ button
The organisation contact details are now completed on
the screen, as shown below
• Once the organisation details are confirmed, you should
provide details for your Administrator, including
password
• Opportunity to register interest in all tenders published
by a particular CA – skip if not relevant
Registering for eTendersNI
• A green success message will show your registration
was accepted
• The Administrator receives an email seeking verification
• Read and accept the User Agreement
• eTendersNI will check for system requirements –
download Java Runtime Environment
• Confirmation email will issue to Administrator
Registering for eTendersNI
You now reach the home page
dashboard – welcome to
eTendersNI!
Getting to know the homepage
- Your first steps
Spend some time getting used to
the new home page!
Start with the ‘Correspondence’
section
The ‘Correspondence’ section of the home page is
really useful. Select any message and then the ‘View’
button to read the email
The first messages kept in your
Inbox will relate to your registration
The home page: CfT Management
Now look at the ‘My CfTs’ section on
the home page
Once you associate your
organisation with a Call for Tender,
the title will be displayed here on the
home page, for easy access
The home page: EO administration
‘EO Management’ lets you edit your
organisation details, select
procurement categories, and
complete Supplier Profile
Certificates
‘User Management’ lets you add
more users, or change your
eTendersNI administrator
‘Auditing Reports’ lets you track your activity
on eTendersNI – e.g. when you placed a
particular bid, or added a new user
The home page: Information section
Link to Procurement Pipelines for
all Centres of Procurement
Expertise
Frequently Asked Questions by
suppliers using eTendersNI
Link to helpful information for
suppliers new to public sector
tendering
Return to the
homepage at any
time using this
link
Download the
Supplier User
Manual using this
link
Contact the
helpdesk by
email or
telephone
eTendersNI offers the option to receive email alerts about
tenders relevant to your organisation!
To receive these emails, you must select the relevant
procurement categories (CPV codes) and save these on
your profile.
You can do this, and edit the categories at anytime using
the EO Administration section of the home page.
Select the ‘EO management’ link
from the left of the home page
screen
Select the ‘EO management’ link
from the left of the home page
screen
Select the ‘Edit CPV Codes’
option from the main options on
this screen
CPV codes are used across all the EU countries to classify
contracts into categories
Most codes are 8 or 9 digits, but eTendersNI allows you to
search without knowing your code – start by selecting the
‘Search’ button (magnifying lens symbol)
Selecting procurement categories: using a word search
Type in the ‘Search’
text box and select the
‘Search’ button
The results will be
listed
Select a CPV category
from the results and
the ‘Add to List’ button
Select ‘Submit’ to save
your categories
Selecting procurement categories: search by category tree
Alternatively, search through the categories. Each main
heading breaks into several sub-categories, each with
further sub-categories. Be very specific!
Using the category tree to find the exact category
Use the + and – symbols to navigate through the layers
Double-click on a title you are certain you want to select
Categories selected will appear in the
‘Selected Items’ list
Continue to search for as many categories as
relevant to your organisation, before selecting
‘Submit’ to move on
On this screen select ‘Finish’ to save your
changes, and receive a success message
Your organisation Administrator will now receive email alerts
about tenders published in the selected categories
Adding additional users for your organisation
Select ‘User Management’
from the EO Administration
options on the left hand
side of the home page
Each current and previous
user will be listed
The ‘Status’ column shows
users which are active and
inactive
Viewing the current users
Select ‘Add User’ to add
another member of staff
Select whether the new user will
replace the Administrator, or
simply be an additional user
Adding the new User details
Fill in the details and
select a username and
password
The new user will be listed as ‘Inactive’ until the staff
member receives an email with their transaction number
and activates their account
Using eTendersNI to browse for
Calls for Tender
• Remember the new phrase ‘Calls for Tender’ (CfT)
• eTendersNI offers suppliers an extensive range of
search options
 Search by key word
 Use the Advanced Search functionality
 Read a list of all opportunities and re-order the results
Browsing for tender opportunities
Use ‘View current
opportunities’
Use the simple
‘Search’ function
Use the advanced
‘Search’ function
The ‘View
Current
Opportunities’
list of CfTs is
in order of
the tender #
allocated
Use the
arrows to
move to the
next page, or
go back
Use the arrows in the table heading to re-order the titles in
alphabetical order (this example is Z to A)
Use the arrows in the table heading to re-order the
contracting authorities in alphabetical order
Alternatively use the key word search engine – in this example
searching by ‘taxi’ and seeing the results listed below
Search by ‘Buyer
Organisation’
Select
either
‘Supplies,
Services or
Works’
Search by
the CPV
code
Examples of an Advanced ‘Search’
Examples of an Advanced ‘Search’
Search by
‘Workspace Status’
Select ‘Search’ to
display the results
Using eTendersNI to
download tender documents and
associate your organisation
with a tender opportunity
• Express an interest / associate your organisation
• View tender documents
• Submit clarification questions
• Start creating a bid
• Specify alerts on a particular
tender
The Call for Tender Menu
Returning to the ‘taxi’ example – select the link in the CfT Title
column to access the tender documents and the CfT Menu
Reaching the Call for Tender Menu
• Receive notifications about a
particular tender – e.g. When
a clarification query is raised
• Use the Cft Menu
• Select whether all the users
should be associated or just
you
Expressing an interest
• Initial screen shows link to
the Contract Notice
• Move to the ‘Contract
Documents’ tab to download
the tender documents
• Download files one by one, or
as a zip file
• Save the files to your
computer to access them
offline
Viewing CfT documents
Submitting a clarification question online
through eTendersNI
Requesting clarifications
• This process enables tenderers to raise questions & clarify
requirements
• Responses are copied to all tenderers unless commercially
confidential
• Opportunity to discuss requirement with Client
• Develop full understanding of the requirement
• No negotiation
• Clarifications already posted
will be shown on screen
• Complete a Clarification
Request Form
• Procurement Officer will post
a reply
• Other organisations who
have expressed an interest
will be notified
• Download clarifications as a
zip file
Clarifications
Creating a tender online
• Express an interest first
• Use the ‘Tender’ option
• Download Java plug-in
• Wait for the Tender
Preparation Tool to load
• The tool can only be open in
one browser at a time
Creating a Tender
The LEFT panel of
the tool displays
the envelopes for
the contract type
(e.g. Eligibility
Criteria, Technical,
Financial)
The RIGHT panel
of the tool displays
the requirements
of the selected
envelope
At the top of the Tender
Preparation Tool, the
tool bar shows the
completion % for the
tender
In this example the supplier may tick the check-box to
import one of their Supplier Profile Certificates
Tip: This saves time as it only needs completed once
during the registration process – so before you start
creating a tender, check your certificates using the ‘EO
management’ option from the home page
Alternatively the
user may have
to complete
check boxes,
insert dates, text,
or attach files
In all instances
the instructions
will be clear
Where text is
required, a
maximum
number of
characters will
be specified
Green colour means
this section is now
completed
The completion status
will change to reflect
your progress
The created tender can
be saved at any time
using the ‘Save’ button
above
The user will be asked
to specify a location on
their local environment,
and a copy will be
stored in XML structure
Once the tender is complete, use
the ‘Tools’ menu to select
‘Validate the Tender’
The system will check if all the
mandatory fields have been
completed, with values within
range
If the validation is not successful, the screen
will display the criteria which have not been
properly provided – using red ‘Stop signs’
Once the tender is 100% complete, simply click the
‘Submit Tender’ button
The eTendersNI system will validate the tender, pack it,
encrypt it, and submit it to the contracting authority
Once the tender has been submitted, it will appear in the
List of Submitted Tenders further down the screen, with a
tender receipt ID number, and a green tick
Submitting the tender
Creating a tender using the offline tender
preparation tool
• If you prefer to prepare tenders offline, or have multiple
users accessing the documents
• Save it on your PC as a zip file and uncompress the
contents
The offline Tender Preparation Tool
• The tool works generally the
same as the online version
• In general, download it
before starting to prepare a
bid, to ensure you have the
latest version
Using the offline Tender Preparation Tool
At any time you can use the ‘save’ button to save a partially
completed tender, and return to it later.
Select a known folder, provide a name for the tender, and
‘save’ it to your desktop or another location.
Remember not to let the document be saved in a
temporary folder which the operating system may delete.
Once you are ready to submit, use the ‘Pack’ option to
create a tender package ready for uploading
Use the ‘CfT Menu’ to
select the ‘Tender’
option
Uploading your tender documents (prepared offline)
Use the ‘Manual Upload’
option on screen
Locate your package on
your PC and upload it
Use this link to begin
preparing your offline
tender
Use this link when your tender is complete and you
are ready to manually upload it to eTendersNI
Note that depending on the Call for Tender, you may
not be able to upload tenders at certain times or
dates (e.g. If the deadline has passed!)
Managing notifications about tenders you
are associated with
If you have associated your
organisation with a tender, you
can use this option to specify
when you want email alerts:
e.g. a reminder a week from the
tender submission deadline
If you have associated your
organisation with a tender, you
can use this option to specify
which of your colleagues receive
the email alerts
Using e-Attestations
Select the ‘EO management’ link
from the left of the home page
screen
The ‘eAttestations’ link refers to Supplier Profile Certificates
Using this function, you will be able to save time by saving
information to your profile and uploading the ‘certificate’
when you submit the tender
Final thoughts
• Contracts Awarded archives
• Look at the list of current Pan-Government Contracts
(3-5 years) on the CPD website
• Check Procurement Pipelines
• Remember to check eSourcing NI while it still exists
Preparing for what is likely to be
advertised on eTendersNI...
Online guidance
The CPD website has a number of resources for
suppliers:
Quick Reference Guides
FAQs
Case Studies
Procurement Pipeline
Procurement Guidance Notes
www.dfpni.gov.uk/cpd
Where to find these?
www.dfpni.gov.uk/cpd and ‘Suppliers’ option from home page
InterTradeIreland – here to help you!

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eTendersNI Roadshow Slides

  • 1.
  • 2. Agenda 1. eTendersNI background 2. General tips on using the system 3. Registering 4. Getting to know the home page 5. Setting up your procurement categories 6. Adding additional users 7. Browsing for tenders 8. Expressing an interest 9. Creating a tender 10. Setting reminders about a tender
  • 3. • New way for NI central government, agencies and arm’s length bodies to advertise tender opportunities • Phased introduction over the coming months • Continue to check eSourcing NI until further notice
  • 4. • eTendersNI service is provided by CPD • Will be available for all public sector organisations • Registration and use is free of charge to all suppliers
  • 5. • Supplier database for registering, and completing supplier profile certificates • Automatic notifications about relevant tenders • Secure arrangements around submission of tenders • Advertising for sub-contractors • Uploading product catalogues after contract award From a supplier perspective, what does eTenders NI do?
  • 6. Suppliers are referred to as Economic Operators (EO) Tender opportunities are Calls for Tenders (CfT) Buyers are referred to as Contracting Authorities (CA) Understanding the eTendersNI language...
  • 7. Each organisation chooses an Economic Operator Administrator, who is able to: • Edit the organisation details • Add / delete other users • Complete Supplier Profile Certificates • Publish subcontracting opportunities The Administrator should carry out the registration process, and after this they can add multiple other users. Understanding supplier roles using the system
  • 8. Other colleagues in your organisation chosen to become Economic Operator Users for eTendersNI can do the following: • Express an interest in a Call for Tender • Submit a request for clarification and view responses • Prepare and submit tender returns • Accept / reject contract awards Understanding supplier roles using the system
  • 9. General tips on using the system...
  • 10. Information displayed in tables often has arrows in the table header – use the arrows to sort the results in ascending or descending order Table headers may also contain this symbol – use it to hide or show a number of fields in the table Use the arrows to move between pages of information
  • 11. The ‘Calendar’ button allows the user to select a date The ‘Search’ button is used often The ‘Clear’ button will clear any items the user has previously selected
  • 13. • Supplier data has not been transferred from eSourcing NI • To ensure there are no multiple registrations by the same organisation, the system requires a D-U-N-S number • Once the D-U-N-S number is confirmed, organisation contact details will be completed automatically Registering for eTendersNI
  • 14. Select ‘Register as a Supplier’ from the home page options on the left of the screen
  • 15. The ‘Register Supplier’ screen is easy to complete Look for the red * symbol, as these fields are compulsory to complete
  • 16. Start by completing your ‘Organisation Name’ Then select ‘Retrieve company data from D&B to proceed’
  • 17. To prevent duplicate registrations, all suppliers require a D-U-N-S number to register for eTendersNI The D-U-N-S number is a unique nine digit code to identify your business www.dnb.co.uk/forms/new_duns
  • 18. A new window will pop-up, offering options Choose the appropriate D-U-N-S number and then the ‘Select’ button
  • 19. The organisation contact details are now completed on the screen, as shown below
  • 20. • Once the organisation details are confirmed, you should provide details for your Administrator, including password • Opportunity to register interest in all tenders published by a particular CA – skip if not relevant Registering for eTendersNI
  • 21. • A green success message will show your registration was accepted • The Administrator receives an email seeking verification • Read and accept the User Agreement • eTendersNI will check for system requirements – download Java Runtime Environment • Confirmation email will issue to Administrator Registering for eTendersNI
  • 22. You now reach the home page dashboard – welcome to eTendersNI!
  • 23. Getting to know the homepage - Your first steps
  • 24. Spend some time getting used to the new home page! Start with the ‘Correspondence’ section
  • 25. The ‘Correspondence’ section of the home page is really useful. Select any message and then the ‘View’ button to read the email
  • 26. The first messages kept in your Inbox will relate to your registration
  • 27. The home page: CfT Management Now look at the ‘My CfTs’ section on the home page Once you associate your organisation with a Call for Tender, the title will be displayed here on the home page, for easy access
  • 28. The home page: EO administration ‘EO Management’ lets you edit your organisation details, select procurement categories, and complete Supplier Profile Certificates ‘User Management’ lets you add more users, or change your eTendersNI administrator ‘Auditing Reports’ lets you track your activity on eTendersNI – e.g. when you placed a particular bid, or added a new user
  • 29. The home page: Information section Link to Procurement Pipelines for all Centres of Procurement Expertise Frequently Asked Questions by suppliers using eTendersNI Link to helpful information for suppliers new to public sector tendering
  • 30. Return to the homepage at any time using this link Download the Supplier User Manual using this link Contact the helpdesk by email or telephone
  • 31. eTendersNI offers the option to receive email alerts about tenders relevant to your organisation! To receive these emails, you must select the relevant procurement categories (CPV codes) and save these on your profile. You can do this, and edit the categories at anytime using the EO Administration section of the home page.
  • 32. Select the ‘EO management’ link from the left of the home page screen
  • 33. Select the ‘EO management’ link from the left of the home page screen Select the ‘Edit CPV Codes’ option from the main options on this screen
  • 34. CPV codes are used across all the EU countries to classify contracts into categories Most codes are 8 or 9 digits, but eTendersNI allows you to search without knowing your code – start by selecting the ‘Search’ button (magnifying lens symbol)
  • 35. Selecting procurement categories: using a word search Type in the ‘Search’ text box and select the ‘Search’ button The results will be listed Select a CPV category from the results and the ‘Add to List’ button Select ‘Submit’ to save your categories
  • 36. Selecting procurement categories: search by category tree Alternatively, search through the categories. Each main heading breaks into several sub-categories, each with further sub-categories. Be very specific!
  • 37. Using the category tree to find the exact category Use the + and – symbols to navigate through the layers Double-click on a title you are certain you want to select
  • 38. Categories selected will appear in the ‘Selected Items’ list Continue to search for as many categories as relevant to your organisation, before selecting ‘Submit’ to move on
  • 39. On this screen select ‘Finish’ to save your changes, and receive a success message Your organisation Administrator will now receive email alerts about tenders published in the selected categories
  • 40. Adding additional users for your organisation
  • 41. Select ‘User Management’ from the EO Administration options on the left hand side of the home page
  • 42. Each current and previous user will be listed The ‘Status’ column shows users which are active and inactive Viewing the current users Select ‘Add User’ to add another member of staff
  • 43. Select whether the new user will replace the Administrator, or simply be an additional user Adding the new User details Fill in the details and select a username and password
  • 44. The new user will be listed as ‘Inactive’ until the staff member receives an email with their transaction number and activates their account
  • 45. Using eTendersNI to browse for Calls for Tender
  • 46. • Remember the new phrase ‘Calls for Tender’ (CfT) • eTendersNI offers suppliers an extensive range of search options  Search by key word  Use the Advanced Search functionality  Read a list of all opportunities and re-order the results Browsing for tender opportunities
  • 47. Use ‘View current opportunities’ Use the simple ‘Search’ function Use the advanced ‘Search’ function
  • 48. The ‘View Current Opportunities’ list of CfTs is in order of the tender # allocated Use the arrows to move to the next page, or go back
  • 49. Use the arrows in the table heading to re-order the titles in alphabetical order (this example is Z to A)
  • 50. Use the arrows in the table heading to re-order the contracting authorities in alphabetical order
  • 51. Alternatively use the key word search engine – in this example searching by ‘taxi’ and seeing the results listed below
  • 52. Search by ‘Buyer Organisation’ Select either ‘Supplies, Services or Works’ Search by the CPV code Examples of an Advanced ‘Search’
  • 53. Examples of an Advanced ‘Search’ Search by ‘Workspace Status’ Select ‘Search’ to display the results
  • 54. Using eTendersNI to download tender documents and associate your organisation with a tender opportunity
  • 55. • Express an interest / associate your organisation • View tender documents • Submit clarification questions • Start creating a bid • Specify alerts on a particular tender The Call for Tender Menu
  • 56. Returning to the ‘taxi’ example – select the link in the CfT Title column to access the tender documents and the CfT Menu Reaching the Call for Tender Menu
  • 57. • Receive notifications about a particular tender – e.g. When a clarification query is raised • Use the Cft Menu • Select whether all the users should be associated or just you Expressing an interest
  • 58. • Initial screen shows link to the Contract Notice • Move to the ‘Contract Documents’ tab to download the tender documents • Download files one by one, or as a zip file • Save the files to your computer to access them offline Viewing CfT documents
  • 59. Submitting a clarification question online through eTendersNI
  • 60. Requesting clarifications • This process enables tenderers to raise questions & clarify requirements • Responses are copied to all tenderers unless commercially confidential • Opportunity to discuss requirement with Client • Develop full understanding of the requirement • No negotiation
  • 61. • Clarifications already posted will be shown on screen • Complete a Clarification Request Form • Procurement Officer will post a reply • Other organisations who have expressed an interest will be notified • Download clarifications as a zip file Clarifications
  • 63. • Express an interest first • Use the ‘Tender’ option • Download Java plug-in • Wait for the Tender Preparation Tool to load • The tool can only be open in one browser at a time Creating a Tender
  • 64. The LEFT panel of the tool displays the envelopes for the contract type (e.g. Eligibility Criteria, Technical, Financial) The RIGHT panel of the tool displays the requirements of the selected envelope At the top of the Tender Preparation Tool, the tool bar shows the completion % for the tender
  • 65. In this example the supplier may tick the check-box to import one of their Supplier Profile Certificates Tip: This saves time as it only needs completed once during the registration process – so before you start creating a tender, check your certificates using the ‘EO management’ option from the home page
  • 66. Alternatively the user may have to complete check boxes, insert dates, text, or attach files In all instances the instructions will be clear Where text is required, a maximum number of characters will be specified
  • 67. Green colour means this section is now completed The completion status will change to reflect your progress
  • 68. The created tender can be saved at any time using the ‘Save’ button above The user will be asked to specify a location on their local environment, and a copy will be stored in XML structure Once the tender is complete, use the ‘Tools’ menu to select ‘Validate the Tender’ The system will check if all the mandatory fields have been completed, with values within range
  • 69. If the validation is not successful, the screen will display the criteria which have not been properly provided – using red ‘Stop signs’
  • 70. Once the tender is 100% complete, simply click the ‘Submit Tender’ button The eTendersNI system will validate the tender, pack it, encrypt it, and submit it to the contracting authority Once the tender has been submitted, it will appear in the List of Submitted Tenders further down the screen, with a tender receipt ID number, and a green tick Submitting the tender
  • 71. Creating a tender using the offline tender preparation tool
  • 72. • If you prefer to prepare tenders offline, or have multiple users accessing the documents • Save it on your PC as a zip file and uncompress the contents The offline Tender Preparation Tool • The tool works generally the same as the online version • In general, download it before starting to prepare a bid, to ensure you have the latest version
  • 73. Using the offline Tender Preparation Tool At any time you can use the ‘save’ button to save a partially completed tender, and return to it later. Select a known folder, provide a name for the tender, and ‘save’ it to your desktop or another location. Remember not to let the document be saved in a temporary folder which the operating system may delete. Once you are ready to submit, use the ‘Pack’ option to create a tender package ready for uploading
  • 74. Use the ‘CfT Menu’ to select the ‘Tender’ option Uploading your tender documents (prepared offline) Use the ‘Manual Upload’ option on screen Locate your package on your PC and upload it
  • 75. Use this link to begin preparing your offline tender Use this link when your tender is complete and you are ready to manually upload it to eTendersNI Note that depending on the Call for Tender, you may not be able to upload tenders at certain times or dates (e.g. If the deadline has passed!)
  • 76. Managing notifications about tenders you are associated with
  • 77. If you have associated your organisation with a tender, you can use this option to specify when you want email alerts: e.g. a reminder a week from the tender submission deadline If you have associated your organisation with a tender, you can use this option to specify which of your colleagues receive the email alerts
  • 79. Select the ‘EO management’ link from the left of the home page screen
  • 80. The ‘eAttestations’ link refers to Supplier Profile Certificates Using this function, you will be able to save time by saving information to your profile and uploading the ‘certificate’ when you submit the tender
  • 82. • Contracts Awarded archives • Look at the list of current Pan-Government Contracts (3-5 years) on the CPD website • Check Procurement Pipelines • Remember to check eSourcing NI while it still exists Preparing for what is likely to be advertised on eTendersNI...
  • 83. Online guidance The CPD website has a number of resources for suppliers: Quick Reference Guides FAQs Case Studies Procurement Pipeline Procurement Guidance Notes www.dfpni.gov.uk/cpd
  • 84. Where to find these? www.dfpni.gov.uk/cpd and ‘Suppliers’ option from home page