Skype allows calls between users behind firewalls and NATs by routing calls through other online Skype users (relay nodes) with direct internet access. The study analyzed over 18,000 successful Skype relay calls made over 3 months between computers forced to use relays. Key findings:
- Relay call success depended on network setup and presence of a host cache containing previous relay nodes.
- Most relays were located in the US, with many affiliated with universities, suggesting personal computers may often act as relays.
- Relay selection could be improved as median call latency was over 40ms, indicating non-optimal relays sometimes used.