1. Unified Communications Business Value Assessment Utilizing a defined approach to identify the return on collaboration from a Unified Communications strategy and initiative

2. Overview of SKT

3. Overview of Approach Utilize a standard set of tools and ROI Calculators developed around Microsoft technologies and solutions Identify key areas where cost savings and productivity improvements can be measured Create a blueprint for prioritizing and implementing Unified Communications capabilities

4. Impact of Unified Communications How Your Company Can Thrive Today Decreasing Costs Reduce costs of travel, IT, and communications Improving Business Outcomes Maximize individual productivity and foster team collaboration

6. Cost comparison between beginning and end states

8. Process re-engineering

9. TCO and ROI analysis

10. As-is assessment

11. Prioritization tool

13. Focus on your area of responsibility

14. Quantity (hardware, software)

15. Cost (support, licensing)

16. Resources (headcounts, roles)

17. Provide questions to the customer before meetingResource Available

19. Improved communication capabilities within the organization

20. Better alignment between business value and technical solution

22. $40 million per year reduction in travel costs

23. 21.5 million pounds reduction in carbon dioxide

26. Interview IT management to gather “key metrics”

27. Discover high-level overview of goals and existing capabilities

28. ROI and TCO calculation

29. Transition cost estimates

30. Solution mapping

31. Review findings with CIO (1 hour)

32. Develop business value case and financial model

34. CIO

35. IT & business stakeholders

36. Executive Management

37. CIO

38. Business StakeholdersParticipants

40. Interview IT and business stakeholders (1 hour each)

41. Discover challenges related to communication

42. ROI and TCO calculation

43. Transition cost estimates

44. Solution mapping

45. Review findings with Champion (1 hour)

46. Develop business value case and financial model

48. CIO

49. Executive Management

50. IT/Business Sponsor

51. IT & business stakeholders

52. CIO

53. IT/Business Sponsor

54. IT & business stakeholdersParticipants

56. Complete the Pre-Engagement Questionnaire to identify a scenario and stakeholders for a BVA engagement