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C Jalasayanan 1
Six Thinking Hats
As a Management Tool
Presented by:
C Jalasayanan
Jalasayanan@gmail.com
C Jalasayanan 2
Benefits Of The
Six Thinking Hat Framework
Parallel
Improve Exploration
Save Time
Improve Creativity & Innovation
Adversarial
Foster Collaborative Thinking
C Jalasayanan 3
The Originator
Dr. Edward de Bono
• M.D., Ph.D., (philosophy, medicine &
psychology), Rhodes scholar
• World-renowned consultant to business,
governments, schools and industry
• Author of 62 books in 40 languages
• Originator of Six Thinking Hats, Lateral
Thinking and Direct Attention Thinking
Tools
C Jalasayanan 4
Results Around The
World
• Since 1993 over 200,000 trained
• In use by many of the largest & most
successful organizations worldwide
• Works well in different cultures
• Applies at all levels & across
disciplines
C Jalasayanan 5
Thinking-
Ultimate Human
Resource
• We can always improve our
thinking skills.
• Confused thinking arises from
trying to do too much at once.
• We should emphasize what can
be, not what is.
C Jalasayanan 6
Why Change
Thinking Behavior
• Information technology is better than
ever
• Our everyday thinking has not changed
in centuries
• Traditional thinking methods
– Don’t make use of available intelligence
– Are slow and ineffective
– Permit the ego to wreck objective
thinking
– Dominated by concepts of “argument” and
“critical thinking”
C Jalasayanan 7
Argument is
Inadequate
• Only one tool of thinking
• Lacks
– constructive energies
– design energies
– creative energies
C Jalasayanan 8
Three
Philosophers
• Socrates: Focused on the
Negative
• Plato: See Shadows of the Truth
• Aristotle: Concerned with What
Is - Analysis, Judgment,
Argument
C Jalasayanan 9
Samurai Assessment –
Basic Concept
Miyamoto Musashi (1584 – 1645) A book of
five rings
C Jalasayanan 10
Samurai Assessment –
Basic Concept
The Black Samurai = Critics and Negative (Wind)
The Blue Samurai = Insights and Change (Water)
The Green Samurai = Basics and Objectives (Ground)
The Red Samurai = Change and Environment (Fire)
The White Samurai = Development and
new horizon (Ether)
C Jalasayanan 11
The Basics
• There are six different imaginary hats that
you can put on or take off.
• Think of the “hats” as thinking icons.
• Each hat is a different color and represents
a different type or mode of thinking.
• We all wear the same hat (do the same
type of thinking) at the same time.
• When we change hats - we change our
thinking.
C Jalasayanan 12
Six Hats
C Jalasayanan 13
White Hat
Information & Data
Neutral & Objective
Checked & Believed Facts
Missing Information &
Where To Source It
Red Hat
Feelings & Intuition
Emotions Or Hunches
“At This Point”
No Reasons or Justification
Keep It Short
Black Hat
Why It May Not Work
Cautions  Dangers
Problems  Faults
Logical Reasons
Must Be Given
Yellow Hat
Why It May Work
Values & Benefits
(Both Known & Potential)
The Good In It
Logical Reasons
Must Be Given Green Hat
Creative Thinking
Possibilities  Alternatives
New Ideas  New Concepts
Overcome Black Hat
Problems & Reinforce Yellow
Hat Values
Blue Hat
Managing The Thinking
Setting The Focus
Making Summaries
Overviews  Conclusions
Action Plans
FOCUS
C Jalasayanan 14
Why Six Thinking
Hats
• Role-playing - avoid, ego
defense
• Attention directing - instead of
being reactive
• Convenience - able to switch
gears & ask
• Play acting leads to you
becoming a thinker
C Jalasayanan 15
Why Six Thinking
Hats
• Rules of the game of thinking
– Mapmaking versus Right or
Wrong
• Simpler, one style of thinking
at a time
• Ability and method of
changing style or mode
C Jalasayanan 16
Overview
• Red Hat - Emotions & Feelings
• White Hat - The Facts
• Black Hat - Negative Aspects
• Yellow Hat - Positive Aspects
• Green Hat - Creative Thinking
• Blue Hat - Control & Process Thinking
C Jalasayanan 17
Red Hat
• Red suggests anger (seeing red), rage
and emotions and feelings.
• The red hat gives the emotional view
• Hunches and intuitions
• No justifications
• Avoid mixing emotions with the facts
• Feelings become visible
• Allows place for fear & concern for
safety
C Jalasayanan 18
White Hat
• White hat neutral and objective
• Concerned with objective facts &
figures
• Virgin white, pure facts - information
• Do not offer interpretation or opinions
• First class facts - proven known to be
true
• Second class facts - believed to be
true
• Discipline & direction
• Who, What, Why, Where, When &
How?
C Jalasayanan 19
Black Hat
• Black hat is gloomy and negative.
• Black hat covers the negative
aspects - why it cannot be done.
• Devil’s advocate
• Negative judgment - why it will not
work
• Point out what is wrong, incorrect, in
error
• Point out risks and dangers & faults in
design
• It is never argument & not negative
feelings
C Jalasayanan 20
Yellow Hat
• Yellow is sunny and positive
• The yellow hat is optimistic and
covers hope and positive thinking,
sees the benefits
• Brightness, constructive sees
opportunity
• Concerned with positive assessment
• Spectrum: Logical & Practical
through’ Dreams & Visions
• Focus on effectiveness
C Jalasayanan 21
Green Hat
• Green is for grass, vegetation and
abundant fertile growth.
• Green hat indicates creativity and
new ideas
• Fertile thinking, plants springing from
seeds
• Movement and provocation (PO)
• Search for alternatives, go beyond
known, the obvious and the
satisfactory
• Movement replaces judgment
• Generate new concepts and
perceptions
C Jalasayanan 22
Logic of Creativity
Logic of creativity
= Logic of self organizing patterning
systems
Self organizing information
systems
– Make Use of Patterns
C Jalasayanan 23
Theory Behind
Creativity
Essence
of creativity
Humor
Significant
behavior
of the brain
Perception
Setup in one way and
suddenly reconfigured
C Jalasayanan 24
A developed pattern of the brain - perceptionData
The Brain -
Recognizes Patterns
in Information
C Jalasayanan 25
Blue Hat
• Blue is cool, the colour of the sky,
above everything else (+ Positive
revolution)
• The blue hat is about control and
organisation of the thinking process &
the use of other hats
• Blue hat thinker like the conductor
• Anyone can invoke blue hat thinking
• Blue hat sets the focus, defines the
problem
• Includes summaries, overviews &
conclusions
• Monitor the rules of the game
C Jalasayanan 26
Reflective
Creative
Cautious
Intuitive
Informative
Constructive
Informative
In Nutshell
C Jalasayanan 27
Facilitator’s Role
• Define the focus of your thinking
• Plan the sequence and timing of the
thinking
• Ask for changes in the thinking if
needed
• Handle requests from the group for
changes in the thinking
• Form periodic or final summaries of
the thinking for consideration by the
team x
C Jalasayanan 28
Use Preset
Sequence
• Discipline
• Timing
• Guidelines
C Jalasayanan 29
Two Main
Purposes
• Simplifies thinking by having to
deal with one thing at a time.
• Allows a switch in thinking
without threatening ego
C Jalasayanan 30
Participant’s Role
• Follow the lead of trained Six
Thinking Hats facilitator
• Stick to the hat (type of thinking)
that is in current use
• Try to work within the time limits
• Contribute honestly & fully under
each of the hats
C Jalasayanan 31
Brainstorming
Objectives
• Describe the objective(s) of the
exercise
– New product or service ideas?
– New feature ideas?
– Feature/Product naming?
– Promotion ideas?
– New process for doing something?
• Define top requirements or
restrictions
C Jalasayanan 32
Rules
• No idea is a bad idea
• Be creative
• Take risks
• No criticism allowed
C Jalasayanan 33
Summarize
• Review ideas
• Vote on top candidates and
consolidate
• Check requirements and
restrictions
• Trim list to top 5-10 ideas
C Jalasayanan 34
Next Steps
• Describe what happens next
– Research the ideas generated?
– Follow up with larger group?
• Generate action items for
follow up
– Start turning ideas into reality
C Jalasayanan 35
Remember These
EFFECTIVENESS
BE CONSTRUCTIVE
GIVE RESPECT
SELF-IMPROVEMENT
FULL
CONTRIBUTION
C Jalasayanan 36
Fixed Sequences
Blue White Green Yellow Black Red
Define
the
problem
Look at
available
information
Generate
possible
solutions
Check
feasibilty
of each
solution
Assess
weakness
ess of
each
solution
Decide how
you feel
about the
solutions
C Jalasayanan 37
Blue
White
Green
Yellow
Black
White
Blue
Define the problem
Look at available information
Generate possible solutions
Check feasibility of each solution
Assess weakness of each solution
Match between solutions/info. Are the solutions
feasible based on the information we have?
Choice of the final solution and next step.
Problem Solving
C Jalasayanan 38
Creative Effort
Blue
White
Green
Yellow
Black
Blue
Green
Red
Clarify creative need
Look at/into the subject
Generate ideas
Find the benefits of the ideas
Identify the faults in the ideas
Remove the faults
Decide how we feel about the idea
Summarise the exploration
C Jalasayanan 39
Alternative
Sequencing
• Red Hat - Beginning
• When there are strong emotions and
feelings - gets them out on the table
• When a subject has been around a
long time - there will be feelings
• If a subject is controversial
• Dangers of red hat first:
– Boss present and expresses feelings
– Certain cultures
C Jalasayanan 40
Alternative
Sequencing
• White Hat - Beginning
• When the subject is new to
anyone
• Subject is neutral - no fixed
views
• Where purpose is exploration
of subject
C Jalasayanan 41
Alternative
Sequencing
•Yellow Hat – Beginning
When decisions or
judgment to be made
More difficult to be positive
after you have been
negative
C Jalasayanan 42
Alternative
Sequencing
•Black Hat - Not first
• This is the habit of
traditional thinking
• Does not give an idea the
chance to show its value
C Jalasayanan 43
Alternative
Sequencing
•Green Hat - Not first
• Need white hat - lay out
situation
• Green hat can then be
used to develop
alternatives and ideas
C Jalasayanan 44
Alternative
Sequencing
Blue Hat - simplest ending
• Summarize - review - make
decision
• Determine next steps
• May end the sequence
– Or use black or red hat and
come back to blue
C Jalasayanan 45
Alternative
Sequencing
Black Hat - ending
• Towards the end for final
assessment
• Gives confidence to generate
bold ideas
• Points out difficulties
• Should be objective as possible
C Jalasayanan 46
Alternative
Sequencing
Red Hat - ending
• Use after decision for
emotional reaction
• When alternatives are evenly
balanced
• When there is insufficient
information
C Jalasayanan 47
For Further Course
C Jalasayanan
Jalasayanan@gmail.com
Jalasayanan@hotmail.com

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Six thinking hats

  • 1. C Jalasayanan 1 Six Thinking Hats As a Management Tool Presented by: C Jalasayanan Jalasayanan@gmail.com
  • 2. C Jalasayanan 2 Benefits Of The Six Thinking Hat Framework Parallel Improve Exploration Save Time Improve Creativity & Innovation Adversarial Foster Collaborative Thinking
  • 3. C Jalasayanan 3 The Originator Dr. Edward de Bono • M.D., Ph.D., (philosophy, medicine & psychology), Rhodes scholar • World-renowned consultant to business, governments, schools and industry • Author of 62 books in 40 languages • Originator of Six Thinking Hats, Lateral Thinking and Direct Attention Thinking Tools
  • 4. C Jalasayanan 4 Results Around The World • Since 1993 over 200,000 trained • In use by many of the largest & most successful organizations worldwide • Works well in different cultures • Applies at all levels & across disciplines
  • 5. C Jalasayanan 5 Thinking- Ultimate Human Resource • We can always improve our thinking skills. • Confused thinking arises from trying to do too much at once. • We should emphasize what can be, not what is.
  • 6. C Jalasayanan 6 Why Change Thinking Behavior • Information technology is better than ever • Our everyday thinking has not changed in centuries • Traditional thinking methods – Don’t make use of available intelligence – Are slow and ineffective – Permit the ego to wreck objective thinking – Dominated by concepts of “argument” and “critical thinking”
  • 7. C Jalasayanan 7 Argument is Inadequate • Only one tool of thinking • Lacks – constructive energies – design energies – creative energies
  • 8. C Jalasayanan 8 Three Philosophers • Socrates: Focused on the Negative • Plato: See Shadows of the Truth • Aristotle: Concerned with What Is - Analysis, Judgment, Argument
  • 9. C Jalasayanan 9 Samurai Assessment – Basic Concept Miyamoto Musashi (1584 – 1645) A book of five rings
  • 10. C Jalasayanan 10 Samurai Assessment – Basic Concept The Black Samurai = Critics and Negative (Wind) The Blue Samurai = Insights and Change (Water) The Green Samurai = Basics and Objectives (Ground) The Red Samurai = Change and Environment (Fire) The White Samurai = Development and new horizon (Ether)
  • 11. C Jalasayanan 11 The Basics • There are six different imaginary hats that you can put on or take off. • Think of the “hats” as thinking icons. • Each hat is a different color and represents a different type or mode of thinking. • We all wear the same hat (do the same type of thinking) at the same time. • When we change hats - we change our thinking.
  • 13. C Jalasayanan 13 White Hat Information & Data Neutral & Objective Checked & Believed Facts Missing Information & Where To Source It Red Hat Feelings & Intuition Emotions Or Hunches “At This Point” No Reasons or Justification Keep It Short Black Hat Why It May Not Work Cautions  Dangers Problems  Faults Logical Reasons Must Be Given Yellow Hat Why It May Work Values & Benefits (Both Known & Potential) The Good In It Logical Reasons Must Be Given Green Hat Creative Thinking Possibilities  Alternatives New Ideas  New Concepts Overcome Black Hat Problems & Reinforce Yellow Hat Values Blue Hat Managing The Thinking Setting The Focus Making Summaries Overviews  Conclusions Action Plans FOCUS
  • 14. C Jalasayanan 14 Why Six Thinking Hats • Role-playing - avoid, ego defense • Attention directing - instead of being reactive • Convenience - able to switch gears & ask • Play acting leads to you becoming a thinker
  • 15. C Jalasayanan 15 Why Six Thinking Hats • Rules of the game of thinking – Mapmaking versus Right or Wrong • Simpler, one style of thinking at a time • Ability and method of changing style or mode
  • 16. C Jalasayanan 16 Overview • Red Hat - Emotions & Feelings • White Hat - The Facts • Black Hat - Negative Aspects • Yellow Hat - Positive Aspects • Green Hat - Creative Thinking • Blue Hat - Control & Process Thinking
  • 17. C Jalasayanan 17 Red Hat • Red suggests anger (seeing red), rage and emotions and feelings. • The red hat gives the emotional view • Hunches and intuitions • No justifications • Avoid mixing emotions with the facts • Feelings become visible • Allows place for fear & concern for safety
  • 18. C Jalasayanan 18 White Hat • White hat neutral and objective • Concerned with objective facts & figures • Virgin white, pure facts - information • Do not offer interpretation or opinions • First class facts - proven known to be true • Second class facts - believed to be true • Discipline & direction • Who, What, Why, Where, When & How?
  • 19. C Jalasayanan 19 Black Hat • Black hat is gloomy and negative. • Black hat covers the negative aspects - why it cannot be done. • Devil’s advocate • Negative judgment - why it will not work • Point out what is wrong, incorrect, in error • Point out risks and dangers & faults in design • It is never argument & not negative feelings
  • 20. C Jalasayanan 20 Yellow Hat • Yellow is sunny and positive • The yellow hat is optimistic and covers hope and positive thinking, sees the benefits • Brightness, constructive sees opportunity • Concerned with positive assessment • Spectrum: Logical & Practical through’ Dreams & Visions • Focus on effectiveness
  • 21. C Jalasayanan 21 Green Hat • Green is for grass, vegetation and abundant fertile growth. • Green hat indicates creativity and new ideas • Fertile thinking, plants springing from seeds • Movement and provocation (PO) • Search for alternatives, go beyond known, the obvious and the satisfactory • Movement replaces judgment • Generate new concepts and perceptions
  • 22. C Jalasayanan 22 Logic of Creativity Logic of creativity = Logic of self organizing patterning systems Self organizing information systems – Make Use of Patterns
  • 23. C Jalasayanan 23 Theory Behind Creativity Essence of creativity Humor Significant behavior of the brain Perception Setup in one way and suddenly reconfigured
  • 24. C Jalasayanan 24 A developed pattern of the brain - perceptionData The Brain - Recognizes Patterns in Information
  • 25. C Jalasayanan 25 Blue Hat • Blue is cool, the colour of the sky, above everything else (+ Positive revolution) • The blue hat is about control and organisation of the thinking process & the use of other hats • Blue hat thinker like the conductor • Anyone can invoke blue hat thinking • Blue hat sets the focus, defines the problem • Includes summaries, overviews & conclusions • Monitor the rules of the game
  • 27. C Jalasayanan 27 Facilitator’s Role • Define the focus of your thinking • Plan the sequence and timing of the thinking • Ask for changes in the thinking if needed • Handle requests from the group for changes in the thinking • Form periodic or final summaries of the thinking for consideration by the team x
  • 28. C Jalasayanan 28 Use Preset Sequence • Discipline • Timing • Guidelines
  • 29. C Jalasayanan 29 Two Main Purposes • Simplifies thinking by having to deal with one thing at a time. • Allows a switch in thinking without threatening ego
  • 30. C Jalasayanan 30 Participant’s Role • Follow the lead of trained Six Thinking Hats facilitator • Stick to the hat (type of thinking) that is in current use • Try to work within the time limits • Contribute honestly & fully under each of the hats
  • 31. C Jalasayanan 31 Brainstorming Objectives • Describe the objective(s) of the exercise – New product or service ideas? – New feature ideas? – Feature/Product naming? – Promotion ideas? – New process for doing something? • Define top requirements or restrictions
  • 32. C Jalasayanan 32 Rules • No idea is a bad idea • Be creative • Take risks • No criticism allowed
  • 33. C Jalasayanan 33 Summarize • Review ideas • Vote on top candidates and consolidate • Check requirements and restrictions • Trim list to top 5-10 ideas
  • 34. C Jalasayanan 34 Next Steps • Describe what happens next – Research the ideas generated? – Follow up with larger group? • Generate action items for follow up – Start turning ideas into reality
  • 35. C Jalasayanan 35 Remember These EFFECTIVENESS BE CONSTRUCTIVE GIVE RESPECT SELF-IMPROVEMENT FULL CONTRIBUTION
  • 36. C Jalasayanan 36 Fixed Sequences Blue White Green Yellow Black Red Define the problem Look at available information Generate possible solutions Check feasibilty of each solution Assess weakness ess of each solution Decide how you feel about the solutions
  • 37. C Jalasayanan 37 Blue White Green Yellow Black White Blue Define the problem Look at available information Generate possible solutions Check feasibility of each solution Assess weakness of each solution Match between solutions/info. Are the solutions feasible based on the information we have? Choice of the final solution and next step. Problem Solving
  • 38. C Jalasayanan 38 Creative Effort Blue White Green Yellow Black Blue Green Red Clarify creative need Look at/into the subject Generate ideas Find the benefits of the ideas Identify the faults in the ideas Remove the faults Decide how we feel about the idea Summarise the exploration
  • 39. C Jalasayanan 39 Alternative Sequencing • Red Hat - Beginning • When there are strong emotions and feelings - gets them out on the table • When a subject has been around a long time - there will be feelings • If a subject is controversial • Dangers of red hat first: – Boss present and expresses feelings – Certain cultures
  • 40. C Jalasayanan 40 Alternative Sequencing • White Hat - Beginning • When the subject is new to anyone • Subject is neutral - no fixed views • Where purpose is exploration of subject
  • 41. C Jalasayanan 41 Alternative Sequencing •Yellow Hat – Beginning When decisions or judgment to be made More difficult to be positive after you have been negative
  • 42. C Jalasayanan 42 Alternative Sequencing •Black Hat - Not first • This is the habit of traditional thinking • Does not give an idea the chance to show its value
  • 43. C Jalasayanan 43 Alternative Sequencing •Green Hat - Not first • Need white hat - lay out situation • Green hat can then be used to develop alternatives and ideas
  • 44. C Jalasayanan 44 Alternative Sequencing Blue Hat - simplest ending • Summarize - review - make decision • Determine next steps • May end the sequence – Or use black or red hat and come back to blue
  • 45. C Jalasayanan 45 Alternative Sequencing Black Hat - ending • Towards the end for final assessment • Gives confidence to generate bold ideas • Points out difficulties • Should be objective as possible
  • 46. C Jalasayanan 46 Alternative Sequencing Red Hat - ending • Use after decision for emotional reaction • When alternatives are evenly balanced • When there is insufficient information
  • 47. C Jalasayanan 47 For Further Course C Jalasayanan Jalasayanan@gmail.com Jalasayanan@hotmail.com