The document outlines the features and functionalities of Sitelink, including order promotions, stock item setup, email campaigns, and customer tools like wish lists and gift registries. It emphasizes the importance of live chat and click-to-call options for customer assistance, noting that a significant majority of consumers prefer these choices when shopping online. Additionally, contact information for support and sales is provided.

1. SiteLINK and M.O.M.

2. Welcome!AgendaHow SiteLINK worksOrder PromotionsStock Item Set UpGoogle BaseEmail Campaigns Customer ToolsLive Person ChatQuestion & Answer

3. How SiteLINK Works

4. Order PromotionsSetting up or editing order promotions

5. Order PromotionsGive the promotion a code, description, and who to apply the promotion to

6. Order PromotionsPricing

7. Order PromotionsCustomer

8. Order Promotions Order

9. Order PromotionsShipping

10. Order Promotions SiteLINK

11. Order PromotionsPublish to SiteLINK for the promotion to be available on the website

12. Stock Item Set UpSubstitute, cross-sell, and up-sell products

13. Stock Item Set UpSpecial pricing and Mix & Match Codes

14. Stock Item Set UpDescription

15. Stock Item Set UpDepartments

16. Stock Item Set UpSelling Tools

17. Stock Item Set UpImages

18. Stock Item Set UpGoogle Base

19. Google BasePublish to Google Product SearchKB1365 for instructions

20. Email Campaigns Create a link to send to customers and automatically apply the source key to the order

21. Customer ToolsWish List

22. Customer ToolsWish List

23. Customer ToolsGift RegistryOne time set up fee to use this optional feature

24. Live Person ChatConsumers want choices for live help. Nearly 85% of consumers who browse, research, and buy products and services online want the choice of click to call or click to chat to get live sales or service assistance. While consumers see value in both, their preferences and use of each vary, depending on product pricing, complexity, the information required of the consumer. In fact, 67% of the respondents reported that having live help options in the form of click to call and click to chat together would be useful when making purchases online.atg

25. Live Person ChatChat with customers

26. Question & AnswerRelated Knowledge Base Articleshttp://www.support.dydacomp.comsitelinkadmin@dydacomp.comSupport@dydacomp.comSupport - 973 237 0300Sales – 800 858 3666