The document discusses a Forrester report that evaluates online testing platforms. It finds that Adobe, Maxymiser, Optimizely, and SiteSpect lead the market. Customer insights professionals are increasingly using online testing platforms to support continuous optimization practices across digital channels. Leading platforms provide capabilities for campaign management, multichannel testing, self-service functionality, enterprise services, automation, and digital intelligence to enable large-scale, continuous optimization efforts.
This document presents the results of the survey “Digital Pharma, that Philippe Leininger has conducted: What Impact on the Business Organization?’’ The survey involved more than 40 pharmaceutical companies and 500 senior pharma executives in the European G5 countries.
Not all leads will be customers. Using lead conversion processes and automation, leads can be qualified and nutured better to allow sales to focus on those leads that are likely to close.
When marketing takes more control of the lead conversion process, sales is able to focus on closing deals, rather than on selling to customers who are not interested or may not be your customers at all.
Contact Center Assessment: Solution Overview and ApproachScottMadden, Inc.
To help you produce data-driven, practical initiatives that will improve your customer service experience and reduce cost, ScottMadden has developed a simple, efficient method for evaluating your customer contact operations. Our approach has been proven to increase customer loyalty as well as streamline operations. To learn more, visit www.scottmadden.com.
Productledgrowthconference.com
Make the transition
Product-Led Growth is the future of SaaS. Learn how to deliver stellar product experiences, that will make your users keep coming back for more.
The Product Led Growth Conference, featuring both local and international speakers, will share global best practices, case studies and goal-oriented approaches to help your organization make the Product-Led transition.
The Conference
What drives Customer Experience? How is possible for product teams to build and deliver products customers love? How can internal teams make the product their main growth lever that will help them anticipate customers’ needs?
The Product-Led Growth Conference is one of the first European conferences, addressing a competing set of strategies organizations can adopt when making the transition to a Product-Led GTM (go-to-market) model.
Its agenda will explore all the aspects affecting customer experience and how the product itself can become the main growth lever. The event is a unique opportunity to engage with remarkable product-driven practitioners across Europe and learn firsthand the best practices around Product-Led Growth.
Key Themes
Product-Led Transformation
What changes Product-Led Growth brings on the table? How those changes affect customer experience? Which internal practices and deliverables need to be reconsidered? This section analyzes how the Product-Led era affects internal and GTM practices.
Customer Feedback
When adopting a customer-centric approach the ongoing collection of customer feedback is imperative. This section dives into what feedback organizations should collect and the KPIs that should be monitored.
Product Strategy
Overarching practices and frameworks Product Management should employ when delivering a Product-Led GTM strategy.
This document presents the results of the survey “Digital Pharma, that Philippe Leininger has conducted: What Impact on the Business Organization?’’ The survey involved more than 40 pharmaceutical companies and 500 senior pharma executives in the European G5 countries.
Not all leads will be customers. Using lead conversion processes and automation, leads can be qualified and nutured better to allow sales to focus on those leads that are likely to close.
When marketing takes more control of the lead conversion process, sales is able to focus on closing deals, rather than on selling to customers who are not interested or may not be your customers at all.
Contact Center Assessment: Solution Overview and ApproachScottMadden, Inc.
To help you produce data-driven, practical initiatives that will improve your customer service experience and reduce cost, ScottMadden has developed a simple, efficient method for evaluating your customer contact operations. Our approach has been proven to increase customer loyalty as well as streamline operations. To learn more, visit www.scottmadden.com.
Productledgrowthconference.com
Make the transition
Product-Led Growth is the future of SaaS. Learn how to deliver stellar product experiences, that will make your users keep coming back for more.
The Product Led Growth Conference, featuring both local and international speakers, will share global best practices, case studies and goal-oriented approaches to help your organization make the Product-Led transition.
The Conference
What drives Customer Experience? How is possible for product teams to build and deliver products customers love? How can internal teams make the product their main growth lever that will help them anticipate customers’ needs?
The Product-Led Growth Conference is one of the first European conferences, addressing a competing set of strategies organizations can adopt when making the transition to a Product-Led GTM (go-to-market) model.
Its agenda will explore all the aspects affecting customer experience and how the product itself can become the main growth lever. The event is a unique opportunity to engage with remarkable product-driven practitioners across Europe and learn firsthand the best practices around Product-Led Growth.
Key Themes
Product-Led Transformation
What changes Product-Led Growth brings on the table? How those changes affect customer experience? Which internal practices and deliverables need to be reconsidered? This section analyzes how the Product-Led era affects internal and GTM practices.
Customer Feedback
When adopting a customer-centric approach the ongoing collection of customer feedback is imperative. This section dives into what feedback organizations should collect and the KPIs that should be monitored.
Product Strategy
Overarching practices and frameworks Product Management should employ when delivering a Product-Led GTM strategy.
SaaS executives are shifting business focus, our survey report reveals great dissatisfaction with common business metrics; customer-centric measurements sets the new standard.
Site URL: http://www.forrester.com/Topic+Overview+Social+CRM+Goes+Mainstream/-/E-RES55884?docid=55884#/Topic+Overview+Social+CRM+Goes+Mainstream/fulltext/-/E-RES55884
We are pleased to present the parago 2014 channel strategy report. We’ve proven that the channel is alive and well, but there are important opportunities to consider in the next 12 months. In particular, our research reveals that simplification is a valuable differentiator in a complex and hard-to-use channel ecosystem.
This research study reveals key insights related to partners, incentives, the cloud and reporting for 2014.
See our data for small, medium and large vendor channel strategies, including:
• the key initiative is identifying and recruiting new partners
• that top financial focus is shifting to recurring revenue incentives
• 3 of 4 vendors will add new sales enablement tools
• only 1 in 10 vendors gets more than 90% of revenue from the cloud
parago: channel simplified
We simplify channel complexities through better insights & flexible technology. At parago, we deliver channel incentives, marketing, and partner relationship management for more than 20 channel clients with 3 million partners worldwide.
The new hot crypto
A new cryptocurrency called Chia Network will begin trading on May 4, and China’s crypto community is getting ready. Chia uses a Proof-of-Space-Time model under which miners, or farmers as they are called in this case, reserve disk space for a certain amount of time to mine blocks and get rewards.
Prices of solid-state hard drives have surged in China online and offline as prospective farmers prepare to mine the cryptocurrency. Farmers favor using SSDs for Chia mining. (South China Morning Post)
Communications in the retail sector - a report by Frost and SullivanICON
A recent Frost & Sullivan end-user survey which interviewed 158 IT decision makers working in the retail industry found that retailers are moving away from purchasing multiple products from multiple vendors and are looking to deploy end-to-end solutions from a single vendor.
This is a PPT I did for an MBA course I am taking. This presentation examines OtterBox's current strategies regarding customer relationship development and management. I have offered some of my own strategies to provide additional value.
La tendencia "eco-amigable" no se trata solo de una ola ecológica que se ha puesto de moda, requiere nuestra atención y nuestra contribución. Aquí se presentan avances tecnológicos de los que actualmente disponemos para reducir nuestra huella ambiental.
Ο Γιάννης και ο Χαράλαμπος έκαναν μια εργασία που μιλάει για την καφέ αρκούδα. Η εργασία περιέχει τα χαρακτηριστικα της, τις απειλές της και τον τρόπο που ζει.
SaaS executives are shifting business focus, our survey report reveals great dissatisfaction with common business metrics; customer-centric measurements sets the new standard.
Site URL: http://www.forrester.com/Topic+Overview+Social+CRM+Goes+Mainstream/-/E-RES55884?docid=55884#/Topic+Overview+Social+CRM+Goes+Mainstream/fulltext/-/E-RES55884
We are pleased to present the parago 2014 channel strategy report. We’ve proven that the channel is alive and well, but there are important opportunities to consider in the next 12 months. In particular, our research reveals that simplification is a valuable differentiator in a complex and hard-to-use channel ecosystem.
This research study reveals key insights related to partners, incentives, the cloud and reporting for 2014.
See our data for small, medium and large vendor channel strategies, including:
• the key initiative is identifying and recruiting new partners
• that top financial focus is shifting to recurring revenue incentives
• 3 of 4 vendors will add new sales enablement tools
• only 1 in 10 vendors gets more than 90% of revenue from the cloud
parago: channel simplified
We simplify channel complexities through better insights & flexible technology. At parago, we deliver channel incentives, marketing, and partner relationship management for more than 20 channel clients with 3 million partners worldwide.
The new hot crypto
A new cryptocurrency called Chia Network will begin trading on May 4, and China’s crypto community is getting ready. Chia uses a Proof-of-Space-Time model under which miners, or farmers as they are called in this case, reserve disk space for a certain amount of time to mine blocks and get rewards.
Prices of solid-state hard drives have surged in China online and offline as prospective farmers prepare to mine the cryptocurrency. Farmers favor using SSDs for Chia mining. (South China Morning Post)
Communications in the retail sector - a report by Frost and SullivanICON
A recent Frost & Sullivan end-user survey which interviewed 158 IT decision makers working in the retail industry found that retailers are moving away from purchasing multiple products from multiple vendors and are looking to deploy end-to-end solutions from a single vendor.
This is a PPT I did for an MBA course I am taking. This presentation examines OtterBox's current strategies regarding customer relationship development and management. I have offered some of my own strategies to provide additional value.
La tendencia "eco-amigable" no se trata solo de una ola ecológica que se ha puesto de moda, requiere nuestra atención y nuestra contribución. Aquí se presentan avances tecnológicos de los que actualmente disponemos para reducir nuestra huella ambiental.
Ο Γιάννης και ο Χαράλαμπος έκαναν μια εργασία που μιλάει για την καφέ αρκούδα. Η εργασία περιέχει τα χαρακτηριστικα της, τις απειλές της και τον τρόπο που ζει.
Cómo salir en Google el primero gracias a AdWordswebsa100
Salir en las primeras posiciones de Google, sin esperar un largo periodo de tiempo, es posible ¿cómo? Invierte en Google Adwords, conseguirás que te encuentren a ti antes que a tu competencia. Sin embargo, hacer una buena campaña de Google Adwords, no es tarea fácil, requiere unos conocimientos específicos y mucho esfuerzo. Por ello, te recomendamos que te pongas en manos de profesionales. No obstante, es importante que si vas a contratar o gestionar campañas en Google Adwords, conozcas cuáles son los términos más básicos para entender tu campaña.
En esta presentación, te mostramos algunos términos que ayudarán a que te familiarices con esta herramienta. Descubrirás qué es el CPC, CTR, CPC medio… indispensables para poder manejar Google Adwords.
Outbound Lead Generation With Best Lead Mining Tools In 2024.pdfSendEngage
Outbound lead generation refers to the process of identifying and reaching out to potential customers or clients who have not yet expressed interest in a product or service. Unlike inbound lead generation, where customers come to you through channels like content marketing or referrals, outbound lead generation involves proactive outreach efforts.
Top 10 Ways To Improve Digital ExperiencesGoodbuzz Inc.
To find improvement opportunities that will have the biggest impact on the customer experience and business metrics, companies need to start their digital improvement projects by analyzing web and app analytics, operational data, and multiple forms of customer research.
How to Achieve World Class Customer Experience through Insightful IT Bobhallahan
An amazing overview of how some of the Worlds top companies are achieving awesome customer experience through ingenious IT and brilliant Data intelligence, resulting in massive customer loyalty, repeat business monetization and sky high profits.
Presenting the second paper in the series 'Multi-channel Customer Management' that delves deep into the design, deployment, coordination, and evaluation of customer interaction channels enterprises can and should leverage.
Partner with our conversion rate optimization agency to amplify your conversions and drive exceptional results. Our expert team utilizes data-driven strategies, A/B testing, and user experience enhancements to optimize your website's performance. Maximize your online success with our specialized services.
Customer Experience Testing: The Key to Digital SuccessCognizant
In the increasingly digital world, businesses must embrace and execute a well-defined customer experience testing strategy that keeps customers loyal and satisfied.
Innovative Customer Service for Building Loyalty - Mindtreesamirandev1
Mindtree provides innovative customer service by building loyalty among customers. It gives the best solutions and strategies for delivering the best customer service in this digital era. Click here to know more.
Best Innovative Customer Service | Mindtree AnikeyRoy
Mindtree provides all the innovative customer service by building loyalty among customers. It gives the best solutions and strategies for delivering the best customer service in this digital era.
In this one-hour webinar, Rebecca Lieb will share findings from her recent research report on how content marketers should go about selecting content marketing tools. With input from 143 ecosystem contributors, we'll explore the plethora of content tools available, how the market is evolving, and how marketers should think about content tool selection.
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...kalichargn70th171
The digital transformation landscape has become a key topic of discussion
globally, especially in light of the ongoing economic downturn. The COVID-19
pandemic has only accelerated the need for businesses to keep pace with the
changing times, as they are driven to expedite their digital transformation
journey to ensure their continued operation, if not growth. The pandemic has
resulted in a shift in the traditional way of working, presenting new challenges
in implementing flexible work setups, remote client engagement, and
automated customer experiences.
Digital business transformation- IT StrategyTushar Sharma
A Study of Digital Business Transformation which is the need of the hour in the IT industry. It also showcases the need for B2B platform for a business transformation.
Fundamentos necessários para que os usuários iniciem o processo de cotação usando a plataforma Salesforce. Ele levará mais de uma hora para ser concluído e permitirá que os usuários comecem a executar o CPQ aprendendo métodos de precificação, modelo de dados de objeto do CPQ, configuração técnica de descontos, documentos de saída.
The Salesforce Automation Landscape
The Salesforce Automation Landscape
Declarative Tolls points and clicks admins
Coding tools Salesforce Gods
For Developers it is very important understand
the tools available and know when they should be applied.
Declarative tool set – Workflowrules, same object updates
Email notifications, limited applications.
Process Builder – Related object updates
Create a records, no unrelated objects
Bulk issues everywhere
Visual flow unrelated object updates variables and loops.
Same learning curve as code, but without the benefits.
A high-level overview of the key features and benefits of Workflow and Approval process automation in Enterprise Edition. Your sales force operates more efficiently with standardized internal procedures and automated business processes. Many of the tasks you normally assign, the emails you regularly send, and other record updates are part of an organization's standard processes. Instead of doing this work manually, you can configure workflow and approvals to do it automatically.
Begin by designing workflow rules and approval processes, and associating them with actions such as email alerts, tasks, field updates, or outbound messages.
Migrating
your
existing applications and IT assets to the Amazon Web Services
(AWS)
Cloud
presents
an opportunity to transform the way your organization
does
business.
It can help
you
lower costs, become more agile, develop new
skills
more quickly
, and deliver reliable, globally available services to your
customers.
Our goal is to help you to
implement
your cloud strategy
successfully.
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdffxintegritypublishin
Advancements in technology unveil a myriad of electrical and electronic breakthroughs geared towards efficiently harnessing limited resources to meet human energy demands. The optimization of hybrid solar PV panels and pumped hydro energy supply systems plays a pivotal role in utilizing natural resources effectively. This initiative not only benefits humanity but also fosters environmental sustainability. The study investigated the design optimization of these hybrid systems, focusing on understanding solar radiation patterns, identifying geographical influences on solar radiation, formulating a mathematical model for system optimization, and determining the optimal configuration of PV panels and pumped hydro storage. Through a comparative analysis approach and eight weeks of data collection, the study addressed key research questions related to solar radiation patterns and optimal system design. The findings highlighted regions with heightened solar radiation levels, showcasing substantial potential for power generation and emphasizing the system's efficiency. Optimizing system design significantly boosted power generation, promoted renewable energy utilization, and enhanced energy storage capacity. The study underscored the benefits of optimizing hybrid solar PV panels and pumped hydro energy supply systems for sustainable energy usage. Optimizing the design of solar PV panels and pumped hydro energy supply systems as examined across diverse climatic conditions in a developing country, not only enhances power generation but also improves the integration of renewable energy sources and boosts energy storage capacities, particularly beneficial for less economically prosperous regions. Additionally, the study provides valuable insights for advancing energy research in economically viable areas. Recommendations included conducting site-specific assessments, utilizing advanced modeling tools, implementing regular maintenance protocols, and enhancing communication among system components.
HEAP SORT ILLUSTRATED WITH HEAPIFY, BUILD HEAP FOR DYNAMIC ARRAYS.
Heap sort is a comparison-based sorting technique based on Binary Heap data structure. It is similar to the selection sort where we first find the minimum element and place the minimum element at the beginning. Repeat the same process for the remaining elements.
Literature Review Basics and Understanding Reference Management.pptxDr Ramhari Poudyal
Three-day training on academic research focuses on analytical tools at United Technical College, supported by the University Grant Commission, Nepal. 24-26 May 2024
6th International Conference on Machine Learning & Applications (CMLA 2024)ClaraZara1
6th International Conference on Machine Learning & Applications (CMLA 2024) will provide an excellent international forum for sharing knowledge and results in theory, methodology and applications of on Machine Learning & Applications.
Hierarchical Digital Twin of a Naval Power SystemKerry Sado
A hierarchical digital twin of a Naval DC power system has been developed and experimentally verified. Similar to other state-of-the-art digital twins, this technology creates a digital replica of the physical system executed in real-time or faster, which can modify hardware controls. However, its advantage stems from distributing computational efforts by utilizing a hierarchical structure composed of lower-level digital twin blocks and a higher-level system digital twin. Each digital twin block is associated with a physical subsystem of the hardware and communicates with a singular system digital twin, which creates a system-level response. By extracting information from each level of the hierarchy, power system controls of the hardware were reconfigured autonomously. This hierarchical digital twin development offers several advantages over other digital twins, particularly in the field of naval power systems. The hierarchical structure allows for greater computational efficiency and scalability while the ability to autonomously reconfigure hardware controls offers increased flexibility and responsiveness. The hierarchical decomposition and models utilized were well aligned with the physical twin, as indicated by the maximum deviations between the developed digital twin hierarchy and the hardware.
Water billing management system project report.pdfKamal Acharya
Our project entitled “Water Billing Management System” aims is to generate Water bill with all the charges and penalty. Manual system that is employed is extremely laborious and quite inadequate. It only makes the process more difficult and hard.
The aim of our project is to develop a system that is meant to partially computerize the work performed in the Water Board like generating monthly Water bill, record of consuming unit of water, store record of the customer and previous unpaid record.
We used HTML/PHP as front end and MYSQL as back end for developing our project. HTML is primarily a visual design environment. We can create a android application by designing the form and that make up the user interface. Adding android application code to the form and the objects such as buttons and text boxes on them and adding any required support code in additional modular.
MySQL is free open source database that facilitates the effective management of the databases by connecting them to the software. It is a stable ,reliable and the powerful solution with the advanced features and advantages which are as follows: Data Security.MySQL is free open source database that facilitates the effective management of the databases by connecting them to the software.
Online aptitude test management system project report.pdfKamal Acharya
The purpose of on-line aptitude test system is to take online test in an efficient manner and no time wasting for checking the paper. The main objective of on-line aptitude test system is to efficiently evaluate the candidate thoroughly through a fully automated system that not only saves lot of time but also gives fast results. For students they give papers according to their convenience and time and there is no need of using extra thing like paper, pen etc. This can be used in educational institutions as well as in corporate world. Can be used anywhere any time as it is a web based application (user Location doesn’t matter). No restriction that examiner has to be present when the candidate takes the test.
Every time when lecturers/professors need to conduct examinations they have to sit down think about the questions and then create a whole new set of questions for each and every exam. In some cases the professor may want to give an open book online exam that is the student can take the exam any time anywhere, but the student might have to answer the questions in a limited time period. The professor may want to change the sequence of questions for every student. The problem that a student has is whenever a date for the exam is declared the student has to take it and there is no way he can take it at some other time. This project will create an interface for the examiner to create and store questions in a repository. It will also create an interface for the student to take examinations at his convenience and the questions and/or exams may be timed. Thereby creating an application which can be used by examiners and examinee’s simultaneously.
Examination System is very useful for Teachers/Professors. As in the teaching profession, you are responsible for writing question papers. In the conventional method, you write the question paper on paper, keep question papers separate from answers and all this information you have to keep in a locker to avoid unauthorized access. Using the Examination System you can create a question paper and everything will be written to a single exam file in encrypted format. You can set the General and Administrator password to avoid unauthorized access to your question paper. Every time you start the examination, the program shuffles all the questions and selects them randomly from the database, which reduces the chances of memorizing the questions.
Welcome to WIPAC Monthly the magazine brought to you by the LinkedIn Group Water Industry Process Automation & Control.
In this month's edition, along with this month's industry news to celebrate the 13 years since the group was created we have articles including
A case study of the used of Advanced Process Control at the Wastewater Treatment works at Lleida in Spain
A look back on an article on smart wastewater networks in order to see how the industry has measured up in the interim around the adoption of Digital Transformation in the Water Industry.
Forklift Classes Overview by Intella PartsIntella Parts
Discover the different forklift classes and their specific applications. Learn how to choose the right forklift for your needs to ensure safety, efficiency, and compliance in your operations.
For more technical information, visit our website https://intellaparts.com
Harnessing WebAssembly for Real-time Stateless Streaming PipelinesChristina Lin
Traditionally, dealing with real-time data pipelines has involved significant overhead, even for straightforward tasks like data transformation or masking. However, in this talk, we’ll venture into the dynamic realm of WebAssembly (WASM) and discover how it can revolutionize the creation of stateless streaming pipelines within a Kafka (Redpanda) broker. These pipelines are adept at managing low-latency, high-data-volume scenarios.
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...Amil Baba Dawood bangali
Contact with Dawood Bhai Just call on +92322-6382012 and we'll help you. We'll solve all your problems within 12 to 24 hours and with 101% guarantee and with astrology systematic. If you want to take any personal or professional advice then also you can call us on +92322-6382012 , ONLINE LOVE PROBLEM & Other all types of Daily Life Problem's.Then CALL or WHATSAPP us on +92322-6382012 and Get all these problems solutions here by Amil Baba DAWOOD BANGALI
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Student information management system project report ii.pdfKamal Acharya
Our project explains about the student management. This project mainly explains the various actions related to student details. This project shows some ease in adding, editing and deleting the student details. It also provides a less time consuming process for viewing, adding, editing and deleting the marks of the students.
Student information management system project report ii.pdf
Site spect 2015_forrester_wave (1)
1. The Forrester Wave™: Online Testing Platforms,
Q3 2015
The Eight Providers That Matter Most And How They Stack Up
by James McCormick
September 22, 2015
For Customer Insights Professionals
forrester.com
Key Takeaways
Adobe, Maxymiser, Optimizely, And SiteSpect
Lead The Pack
Forrester’s research uncovered a market in which
Adobe, Maxymiser, Optimizely, and SiteSpect
lead the pack. HP, Monetate, and Webtrends offer
competitive options. Qubit lags behind.
CI Pros Want Self-Service And A Broad Range
Of Supporting Services
The online testing platform market is growing
because more CI professionals see these
solutions as a way to address their top digital
interaction optimization challenges. Growth is
largely due to CI pros’ increasing trust in online
testing platform providers to act as strategic
partners, providing them with advanced digital
optimization capabilities and advice.
Campaign Management, Enterprise Services,
And Multichannel Testing Differentiate
As previous technology becomes outdated and
less effective, improved campaign management,
enterprise services, and multichannel test
deployment dictate which providers lead
the pack. Vendors that deliver on these
critical improvements position themselves to
successfully deliver online testing capabilities that
support continuous optimization practices.
Why Read This Report
In our 40-criteria evaluation of online testing
platform providers, we identified the eight most
significant ones and researched, analyzed,
and scored them. This report shows how each
provider measures up and helps customer
insights (CI) professionals make the right choice.
17. We work with business and technology leaders to develop
customer-obsessed strategies that drive growth.
Products and Services
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Forrester Research (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with
business and technology leaders to develop customer-obsessed strategies that drive growth. Through proprietary
research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a
singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.
For more information, visit forrester.com.
Client support
For information on hard-copy or electronic reprints, please contact Client Support at
+1 866-367-7378, +1 617-613-5730, or clientsupport@forrester.com. We offer quantity
discounts and special pricing for academic and nonprofit institutions.
Forrester’s research and insights are tailored to your role and
critical business initiatives.
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& Delivery
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