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Shweta Grover
Venkateshwara Nagar,Bldg no:2, Flat no:104, A wing ,Cabin Road ,Bhayander ( e)
Mobile: 9619200092 Email Id:shwetagrover2010@gmail.com
 Looking for a long association with people oriented organization where individual skills,
talent, honesty and hardworking are acknowledged and conducive work environment is
provided.
 To be closely associated with a team of professional organization, to acquire knowledge
and expertise.
 To obtain a position that allows me to use and improve my skills .Eager to put best foot
forward to learn and develop in Administrative or Support Sales working in team –
oriented environment.
 To build my career in a progressive organization this will provide me with a
good opportunity to grow personally and professionally.
 Currentlyworkingwith Oberoi International School,Goregoan(E) –
Designation: AdminExecutive
Period of Employment: March, 2014 till Date (2.3 years of Experience)
 InventoryControl: Handling& MaintainingInventoryof School Bags,SipperBottles&
GraduationRobes& Caps.
 Purchase Requisition:Co-ordinations &Purchasingvariousrequisitionreceivedfromteaching
or non –teachingstaffs
 Making Purchase or Work order inSAP : MakingPO or WO as per bestquotationreceived&
forwardingsame toheadsfor theirapproval
 Followup: Followupwithvendorforprocuringmaterial orderedagainstpurchase order.After
receiptof material,forwardingtoconcerndepartment.Follow upvendorwithpendingInvoices.
CAREER OBJECTIVE:
WORK EXPERIENCE:
JOB PROFILE
Followwithaccountsdepartmentforvendorpayments,Ledger&TDS.Follow upwithparents
for anypendingdocumentsorcheque relatedtoInternational trips.
 Bill processing:ProcessingInvoice receivedfromvendor,updatingsame inSAPsystem&
forwardingitto accountsdepartmentforpayments.
 MaintainingRecords: Maintainingrecordsof each& everydocumentshandedtoaccounts.Also
maintainingrecordsof cheques&TDScourieredtovendors.
 FieldTrip: Arrangingtransportation,Medical kits&packeddrinkingbottlesforlocal fieldtrips.
 Data Entry: Maintainingdocuments,cheques,Passport&Visadocumentsof students,goingto
International trips.MaintainingStudentsBusenrollmentdataformanagementreference.
 Sale Data: MaintainingUniform&Bags sale data bymonitoring&keepinghardcopyof invoices
receivedfromvendor&forwardsame to accountsfor theirreference.
 Extra-Curricular Activity (ECA):Making attendance register&CoordinatedwithITteamforID
cards for ECA vendors.AttimesprocessingECA vendorinvoices.
 Foreignregional registrationoffice (FRRO): PartiallyhandedFRROregistration&renewalsof
Expatteachers.
 Reports: Preparing&sendingmonthlyprovision,MIS& Budgetreportsto accounts
departments
 AnyotherdutiesasdirectedbyTeam membersor HODs (AcademicorNon-Academic)
 Company: Gili India Ltd (Gitanjali Group)
Designation: Executive –Sales Co-ordinator (B2B division)
Period of Employment: Aug 2010 to March 2014 (3.5 years of Experience)
Nature of Company: Manufacturer & Seller of Diamond studded jewelry.
 Developed and sustained relationships with potential and existing clients by co-
ordinating professional meetings and providing administrative support.
 Actively support company sales team –Coordinated sales details, pre-sale material and
after sale deliveries.
 Prepare clear sale analysis, as well as sales reports, sales-order status, sales agreements,
in-time proposal and presentations.
 Monthly maintaining Travelling expenses, Marketing promotion Expenses & attendance
report.
 Communicating various promotional activities by drafting letters to Clients and Regional
heads.
 Internal follow-up with account department for distributor ledger, Payment receipts,
follow-up with admin dept for the travel and stay arrangement of RSE/RSM/ASM
JOB PROFILE
Distributor. Co-ordination with HR /Admin for new joinee requirements (SIM
card/Visiting cards /Bank account opening forms etc)
 Follow-up on debtors/Outstanding from Respective distributor/RSE/RSM.
 Responsible for timely, accurate quotations and various Pro-Forma invoices to
customers, processing inquires through emails, phones and fax.
 Single Point of contact for all Client, Regional team & office staff.
 Assisting with client enquiries in order to facilitate the face-to-face selling time for the
sales force.
 Active participator in IIJS Exhibition held in Bombay Exhibition Centre (Goregoan )for
three consecutive years
 Received certificate for participating in Platinum sales training.
 Maintain MIS for management review.
 Company: ACCEL Frontline Pvt ltd (Authorized Mobile Service Center)
Designation: Customer Care Executive
Period of Employment: 26 June 2005 to 21 Aug 2010 (5 Years
Nature of Company: BPO that offers Enterprises Software Solutions, Integrated
Technology Services & Warranty outsource Solutions
 Handled walk-in customers for mobile repair, servicing or software up-gradation of
handsets.
 Day to day planning, co-ordination to achieve successful course delivery.
 Attending customer queries & co-ordinating with various vendors.
 Provide training to new joiners about CRMsystem & overall process manageme
 Handling customer related complaints & escalations..
 Sending reports on daily & monthly basis.
 MIS maintenances.
 Actively participated in service camps associated with the above points.
Received appreciation letter Best Customer Quality Service with a one year of employment in
month of January 16, 2006 & June 1, 2006
JOB PROFILE
ACHEIVEMENTS
Date of Birth : May 21, 1985
Marital Status : Married
Nationality : Indian
Linguistic abilities : English, Marathi and Hindi
Hobbies / Interests : Listening to Music, Socializing
Computer Awareness : MS. Excel, MS. Word, MS. Power Point, SAP,
Internet Fundamentals
Strengths : Enthusiastic, Efficient, Hardworking and Flexible
Possess positive attitude & Self-motivated
B.Com Graduate from Mumbai University in 2005 from Shri Chinai College of Commerece &
Economics
I hereby declare that the above information is correct and complete to the best of my knowledge
and belief.
Shweta A. Grover
PERSONAL INFORMATION:
EDUCATIONAL QUALIFICATION:

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Shweta Grover CV - revised (1)

  • 1. Shweta Grover Venkateshwara Nagar,Bldg no:2, Flat no:104, A wing ,Cabin Road ,Bhayander ( e) Mobile: 9619200092 Email Id:shwetagrover2010@gmail.com  Looking for a long association with people oriented organization where individual skills, talent, honesty and hardworking are acknowledged and conducive work environment is provided.  To be closely associated with a team of professional organization, to acquire knowledge and expertise.  To obtain a position that allows me to use and improve my skills .Eager to put best foot forward to learn and develop in Administrative or Support Sales working in team – oriented environment.  To build my career in a progressive organization this will provide me with a good opportunity to grow personally and professionally.  Currentlyworkingwith Oberoi International School,Goregoan(E) – Designation: AdminExecutive Period of Employment: March, 2014 till Date (2.3 years of Experience)  InventoryControl: Handling& MaintainingInventoryof School Bags,SipperBottles& GraduationRobes& Caps.  Purchase Requisition:Co-ordinations &Purchasingvariousrequisitionreceivedfromteaching or non –teachingstaffs  Making Purchase or Work order inSAP : MakingPO or WO as per bestquotationreceived& forwardingsame toheadsfor theirapproval  Followup: Followupwithvendorforprocuringmaterial orderedagainstpurchase order.After receiptof material,forwardingtoconcerndepartment.Follow upvendorwithpendingInvoices. CAREER OBJECTIVE: WORK EXPERIENCE: JOB PROFILE
  • 2. Followwithaccountsdepartmentforvendorpayments,Ledger&TDS.Follow upwithparents for anypendingdocumentsorcheque relatedtoInternational trips.  Bill processing:ProcessingInvoice receivedfromvendor,updatingsame inSAPsystem& forwardingitto accountsdepartmentforpayments.  MaintainingRecords: Maintainingrecordsof each& everydocumentshandedtoaccounts.Also maintainingrecordsof cheques&TDScourieredtovendors.  FieldTrip: Arrangingtransportation,Medical kits&packeddrinkingbottlesforlocal fieldtrips.  Data Entry: Maintainingdocuments,cheques,Passport&Visadocumentsof students,goingto International trips.MaintainingStudentsBusenrollmentdataformanagementreference.  Sale Data: MaintainingUniform&Bags sale data bymonitoring&keepinghardcopyof invoices receivedfromvendor&forwardsame to accountsfor theirreference.  Extra-Curricular Activity (ECA):Making attendance register&CoordinatedwithITteamforID cards for ECA vendors.AttimesprocessingECA vendorinvoices.  Foreignregional registrationoffice (FRRO): PartiallyhandedFRROregistration&renewalsof Expatteachers.  Reports: Preparing&sendingmonthlyprovision,MIS& Budgetreportsto accounts departments  AnyotherdutiesasdirectedbyTeam membersor HODs (AcademicorNon-Academic)  Company: Gili India Ltd (Gitanjali Group) Designation: Executive –Sales Co-ordinator (B2B division) Period of Employment: Aug 2010 to March 2014 (3.5 years of Experience) Nature of Company: Manufacturer & Seller of Diamond studded jewelry.  Developed and sustained relationships with potential and existing clients by co- ordinating professional meetings and providing administrative support.  Actively support company sales team –Coordinated sales details, pre-sale material and after sale deliveries.  Prepare clear sale analysis, as well as sales reports, sales-order status, sales agreements, in-time proposal and presentations.  Monthly maintaining Travelling expenses, Marketing promotion Expenses & attendance report.  Communicating various promotional activities by drafting letters to Clients and Regional heads.  Internal follow-up with account department for distributor ledger, Payment receipts, follow-up with admin dept for the travel and stay arrangement of RSE/RSM/ASM JOB PROFILE
  • 3. Distributor. Co-ordination with HR /Admin for new joinee requirements (SIM card/Visiting cards /Bank account opening forms etc)  Follow-up on debtors/Outstanding from Respective distributor/RSE/RSM.  Responsible for timely, accurate quotations and various Pro-Forma invoices to customers, processing inquires through emails, phones and fax.  Single Point of contact for all Client, Regional team & office staff.  Assisting with client enquiries in order to facilitate the face-to-face selling time for the sales force.  Active participator in IIJS Exhibition held in Bombay Exhibition Centre (Goregoan )for three consecutive years  Received certificate for participating in Platinum sales training.  Maintain MIS for management review.  Company: ACCEL Frontline Pvt ltd (Authorized Mobile Service Center) Designation: Customer Care Executive Period of Employment: 26 June 2005 to 21 Aug 2010 (5 Years Nature of Company: BPO that offers Enterprises Software Solutions, Integrated Technology Services & Warranty outsource Solutions  Handled walk-in customers for mobile repair, servicing or software up-gradation of handsets.  Day to day planning, co-ordination to achieve successful course delivery.  Attending customer queries & co-ordinating with various vendors.  Provide training to new joiners about CRMsystem & overall process manageme  Handling customer related complaints & escalations..  Sending reports on daily & monthly basis.  MIS maintenances.  Actively participated in service camps associated with the above points. Received appreciation letter Best Customer Quality Service with a one year of employment in month of January 16, 2006 & June 1, 2006 JOB PROFILE ACHEIVEMENTS
  • 4. Date of Birth : May 21, 1985 Marital Status : Married Nationality : Indian Linguistic abilities : English, Marathi and Hindi Hobbies / Interests : Listening to Music, Socializing Computer Awareness : MS. Excel, MS. Word, MS. Power Point, SAP, Internet Fundamentals Strengths : Enthusiastic, Efficient, Hardworking and Flexible Possess positive attitude & Self-motivated B.Com Graduate from Mumbai University in 2005 from Shri Chinai College of Commerece & Economics I hereby declare that the above information is correct and complete to the best of my knowledge and belief. Shweta A. Grover PERSONAL INFORMATION: EDUCATIONAL QUALIFICATION: