Slides from the 2012 SHRM Conference for the 4 hour workshop "Social Media 101 for HR." Speakers, Carrie Corbin & Jessica Miller-Merrell discuss how social media is being used to recruit, retail, and engage candidates, customers, and employees.
Learn more at http://www.blogging4jobs.com/toolbox-hr
5. Workshop Objectives
– Foundational Understanding of Social
Media
– Tools to Use & Advanced Strategies
– Best Practices
– Laws, Union Trends, HR & Corporate Pitfalls
5
#socialhr
6. Social Media & the Law
• Group Activity -- How Social
Media Involves HR?
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#socialhr
17. Leveraging LinkedIn
• LinkedIn Offers Many Features Including
– Company Profile Pages
– Groups
– Q&A
• 70% of Recruiters visit LinkedIn First
• Over 100 Million Business Profiles
• Linked In Apply Button
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#socialhr
39. Social Media & the Law
• Background Checks
• Social Media & Discrimination
• Defamation & Liable
• Social Media & HR
Investigations
• Unions & ULPs
• Social Media Policy
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#socialhr
41. Social Media & the Law
• 6 Billion Googles ea.
Month
• Potential discrimination
liability
• Disparate & Adverse
Impact
• Unconscious Bias
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#socialhr
42. Social Media & the Law
• Employment Law Cases
Involving Social Media
– Romano v. Steelcase Inc.
– EEOC v. Simply Storage Mangt.
– TEK Systems, Inc. v. Hammerick
– Maryland State Senate (S.B. 971)
in March 2011
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#socialhr
43. Social Media & the Law
• NLRB v. American
Medial Response of
Connecticut
• “Facebook Firing”
• Employees right for
concerted protected
activity extends to
Facebook
• And now. . .
– NLRB v. Thomas
Reuters Corp.
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#socialhr
44. Social Media and the Law
o Concerted Protected Activity
o Shared opinion among 2 or more
employees
o Conversations around “working
conditions”
o NLRB released a social media
corporate case summary
o http://b4j.co/NLRBsocialmedia
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#socialhr
45. Stats About Social Media
• 7/10 employees have „friended‟ their
boss or co-worker.
• 1/3 employees use at least 3 devices for
work.
• 50% of mobile users access blogs, social
media via their mobile device.
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#socialhr
46. More Resources
• More HR Resources
www.blogging4jobs.com/toolboxhr
• Top HR Blogs: www.hrblogger.info
• Download the 3rd NLRB Social Media Brief
http://b4j.co/NLRB-sm3
#socialhr
47. Orange You Google Us
Jessica Miller-Merrell Carrie Corbin
www.blogging4jobs.com www.about.me/carriecorbin
@Blogging4Jobs @thealphafemme
(405) 293-2564
#socialhr
Editor's Notes
What do you want to cover during this session ?
HR Investigations
What is social media?
40% of FB users use mobile to access FB.
734 Applicants Received in 2011 YTDCareers section is customizeable and includes employee testimonials and video.
Screenshot of AT&T’s new fan page goes here. This is an example of the All Children’s Hospital Florida HR page used to communicate with their employees.
Screenshot of Branchout, Glassdoor, Beknown here
Carrie can mention this with AT&T’s pages and how sharing content with friends is important to drive passive referrals
Another example of how facebook can be used for candidates and customers.
Adding steps to google alerts
Addpinnerly to this list
Adding screen shot
Law photo will go here.
Carrie will talk about background checks here and lead discussion.
Carrie can talk about background checks here. Social media discrimination