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Social Media 101 Workshop
Jessica Miller-Merrell, SPHR
 Carrie Corbin, SPHR, MBA
             •June 24, 2012




                           1
Your Presenters




Jessica Miler-Merrell, SPHR   Carrie Corbin, MBA, SPHR
@blogging4jobs                   @thealphafemme



                                           #socialhr
Text to Join the Community




                      #socialhr
Workshop Objectives

    – Foundational Understanding of Social
      Media

    – Tools to Use & Advanced Strategies

    – Best Practices

    – Laws, Union Trends, HR & Corporate Pitfalls


5
                                         #socialhr
Social Media & the Law
    • Group Activity -- How Social
      Media Involves HR?




6
                                 #socialhr
What does HR do?




                   #socialhr
What is Social Media?




8
                        #socialhr
What is Social Media?

•   Brand Management Tool
•   Candidate Channels & Pools
•   24/7 Focus Group
•   News & Information Source
•   Conversations



                                 #socialhr
The Science of Social




                    #socialhr
The Case for Social




                      #socialhr
Not Just Social but Mobile




 83% of Millenials sleep with their
 cell phone.
                                #socialhr
Mobile + Social




                  #socialhr
Tate, Taint Publishing




                     #socialhr
Sweet Social Channels




≈                      #socialhr
Overview of Social Media Tools




16
                              #socialhr
Leveraging LinkedIn

     • LinkedIn Offers Many Features Including
        – Company Profile Pages
        – Groups
        – Q&A

     • 70% of Recruiters visit LinkedIn First

     • Over 100 Million Business Profiles

     • Linked In Apply Button

17
                                      #socialhr
More LinkedIn




18
                     #socialhr
5 Uses of Facebook for HR




19
                          #socialhr
#1 Job Distribution




                 #socialhr
#2 Engagement




                #socialhr
#3 Sourcing




              #socialhr
#4 Social Share




                  #socialhr
#   #5 Employment Brand




                    #socialhr
Twittertopia
• There are 340 million tweets
  per day




                        #socialhr
Twitter Explained
     • Tweet




     • RT (retweet)




26
                         #socialhr
Twitter Explained
     • @ (at reply)



     • # (hash tag)




27
                         #socialhr
Pinning & Winning




                #socialhr
Pinning Tips




• Pins searched by keywords
• Drives website traffic
• Community 97% female 24-35 yo
                            #socialhr
Other Social Sites




                     #socialhr
#socialhr
Peeling Back the Layers




32
                      #socialhr
Social Tools




               #socialhr
Social Tools




               #socialhr
Social Tools




35
                    #socialhr
Social Tools




               #socialhr
Analytics by Google




                  #socialhr
Peeling Back Social




                      #socialhr
Social Media & the Law

        • Background Checks
        • Social Media & Discrimination
        • Defamation & Liable
        • Social Media & HR
          Investigations
        • Unions & ULPs
        • Social Media Policy




39
                                          #socialhr
Social Media & the Law




40
                         #socialhr
Social Media & the Law

                • 6 Billion Googles ea.
                  Month

                • Potential discrimination
                  liability

                • Disparate & Adverse
                  Impact

                • Unconscious Bias
41
                                  #socialhr
Social Media & the Law

     • Employment Law Cases
       Involving Social Media

       – Romano v. Steelcase Inc.
       – EEOC v. Simply Storage Mangt.
       – TEK Systems, Inc. v. Hammerick

       – Maryland State Senate (S.B. 971)
         in March 2011
42
                                    #socialhr
Social Media & the Law

                  • NLRB v. American
                    Medial Response of
                    Connecticut
                  • “Facebook Firing”
                  • Employees right for
                    concerted protected
                    activity extends to
                    Facebook
                  • And now. . .
                    – NLRB v. Thomas
                      Reuters Corp.

43
                              #socialhr
Social Media and the Law
       o Concerted Protected Activity

         o Shared opinion among 2 or more
           employees
         o Conversations around “working
           conditions”

       o NLRB released a social media
         corporate case summary
         o http://b4j.co/NLRBsocialmedia

44
                                      #socialhr
Stats About Social Media
     • 7/10 employees have „friended‟ their
       boss or co-worker.
     • 1/3 employees use at least 3 devices for
       work.
     • 50% of mobile users access blogs, social
       media via their mobile device.




45
                                            #socialhr
More Resources

• More HR Resources
  www.blogging4jobs.com/toolboxhr
• Top HR Blogs: www.hrblogger.info
• Download the 3rd NLRB Social Media Brief
  http://b4j.co/NLRB-sm3




                                    #socialhr
Orange You Google Us




 Jessica Miller-Merrell        Carrie Corbin
www.blogging4jobs.com     www.about.me/carriecorbin
   @Blogging4Jobs            @thealphafemme
    (405) 293-2564


                                         #socialhr

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Shrm12 social-media-101 copy

Editor's Notes

  1. What do you want to cover during this session ?
  2. HR Investigations
  3. What is social media?
  4. 40% of FB users use mobile to access FB.
  5. 734 Applicants Received in 2011 YTDCareers section is customizeable and includes employee testimonials and video.
  6. Screenshot of AT&T’s new fan page goes here. This is an example of the All Children’s Hospital Florida HR page used to communicate with their employees.
  7. Screenshot of Branchout, Glassdoor, Beknown here
  8. Carrie can mention this with AT&T’s pages and how sharing content with friends is important to drive passive referrals
  9. Another example of how facebook can be used for candidates and customers.
  10. Adding steps to google alerts
  11. Addpinnerly to this list
  12. Adding screen shot
  13. Law photo will go here.
  14. Carrie will talk about background checks here and lead discussion.
  15. Carrie can talk about background checks here. Social media discrimination
  16. Defamation, Liable, privacy
  17. NLRB and Unions