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Simple, fun student engagement activities can
positively impact students’ library experiences.
Elaine M. Robbins, MLIS
Daniel Library, The Citadel
elaine.robbins@citadel.edu
Students’ Issue
Library Anxiety
Our Task
Eliminating Anxiety
Facts about The Citadel
2000 cadets, military college, 18 majors, 8 faculty
librarians, 300K volumes, 85K e-books, 150+ databases
Our Idea
Reach out to students
Create a welcoming environment
Engagement and Involvement
Sometimes it’s as simple as breaking the ice
Candy Counting Contests
Never underestimate the power of candy
Reading Contests
Want to know what your students are reading?
Ask them.
Doggy Day
Dual outcomes: stress relief and ice-breaking
Doggy Day
Juxtaposes the stresses of
military college life with cuddly animals.
Veterans Day Breakfast
Reaching out to these students in the library
CGC/EUGS
Appreciation
These groups often feel
overlooked on campus
Generating Interest
Feedback
Results
Positive attitudes from library staff
Fun
Getting to know students
The library has become the
“student union” in a way
Why so successful?
Minimum effort and money
Maximum results
All students and student groups
are different
When to start planning
How can we continue to improve?
Consistent communication;
Regular promotions; Follow-through
Don’t burn yourself out,
and don’t be sensitive
Students sometimes can be demanding
or unappreciative. Roll with it.

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Shotgun Session

Editor's Notes

  1. Washington State University Libraries:Very basically, library anxiety is a fear of both the library space, which can be seen as overwhelming and confusing, and of the process of using the library to find materials.Common signs and symptoms:Fear and uneasiness with the physical space of the library, often related to how big the library is.Fear of approaching a librarian or library worker to ask for help.Fear that you are alone in not knowing how to use the library.Feeling paralyzed when trying to start library research.
  2. beginning with Constance Mellon’s (1986) library anxiety study that revealed 75-85% of the 6000 students surveyed would describe their library experience as being fear-based.Librarians must carefully consider the methods we use today to interact with students.
  3. The Citadel, the Military College of South CarolinaCharleston, SC undergraduate student body of about 2000 cadets, all of whom reside on campus in military-style barracks. 18 undergraduate major programs, student/faculty ratio is 13:1, average undergraduate class size is 21. Daniel Library has 8 full-time faculty librarians and 16 staff members. 300,000 print volumes, 85,000+ electronic books, 150+ subscription databases. 1000 graduate students200 veteran students150 EUGS students
  4. How can we make the library as stress-free as possible???Positive placeWelcoming environment Getting to know studentsTaking the bite out of the library experience – this should aid in student’s comfort level and in turn should help them in their academic life.
  5. Student development researcher Kuh suggested, “you become integrated through involvement and engagement, by devoting effort to things that promote positive outcomes. You don’t get integrated academically or socially unless you do something.” As a library, and as a component of the institutional mission to cultivate student success, we have an obligation to uphold a policy of engagement and involvement with students to enhance their academic experience and to assist in their development.
  6. Every Halloween and Valentine’s DayCheap, generates discussions, ice-breaker, somewhat kitschy which students seem to love
  7. Random winner gets a coffee shop gift certificate Again, creates the ice-breaking conversationLets students know we care about their well-being as well as their academic development
  8. Local pet rescue and adoption organizations donate animal time for the students – “best library day ever”
  9. There were tears of joy and some sadness when students talked about having lost a pet right before they came to school. Some students haven’t seen their pets since they left for college, and students are not allowed to have animals on campus.
  10. Veterans get to see that we are here to “serve” themThis message resonates with them.We get to know them on a personal level, more than just a uniform.
  11. Grad Students and EUGS students want to be treated like adults and have demanding schedules. A casual evening drop in gets their attention.
  12. Advertise over Facebook Multiple emailsWord of mouthFlyers Teasing the event before it comes to generate buzz (Doggy Day especially) – This is highly effective in the corps of cadets (if you can get the students on your side)
  13. “The events are a great way to decompress. The library is a great place to study and relax”; “Very welcoming atmosphere. Easy to study”; “They are very helpful in accomplishing your goals “The library is a safe haven for knobs, thank you”; “You guys are great”
  14. A survey of 116 freshmen stated that they felt more welcome in the library (60%) and more comfortable asking librarians (also 60%) when thinking about the library events and their impact. The remainder indicated they felt no change or already felt comfortable.
  15. We have capitalized on this by hosting these events. Students are already coming here for coffee, socialization.
  16. We’re not expecting anything from them….. That’s unusual for college students, and especially Citadel students (cadets)
  17. What are the various student groups needs? – CGC/EUGS, Veterans, Cadets – then creating events that will appeal to each of these groupsEUGS/CGC – pizza, social time, getting to know the librarians out of uniformVeterans – us serving them, being recognized for their service and their uniqueness on campusCadets – the rigors of being away from home and pets, the stress of first year(s) of college, exams upcoming
  18. A semester out, or about 4-6 months so various departments such as the CGC or Veterans Office can get it on their calendar and you can avoid conflicts. Once you have hosted one or two, they will be like rolling off a log as far as the preparation goes.
  19. Different students and groups of students communicate in different ways, so make sure you do all the ways frequently and consistently Email, posting on FB, good old fashioned flyers
  20. Some students complained that we don’t have puppies. Some are mad that we won’t let them eat the candy. Some are mad at the times of the events. You can’t please everyone, and sometimes students’ expectations grow each year. But, in the end, it’s worth it.