The ICAO SHELL model is a conceptual framework that views human factors through the interaction of liveware (humans), software, hardware, and environment. It represents these components as building blocks and focuses on the interfaces between them, particularly liveware-liveware (interactions between people), liveware-software, liveware-hardware, and liveware-environment. The goal is to understand and minimize stress or breakdown in the system by properly accounting for these interactive dimensions.
Introduction to Human Factors Training for Safety Critical Organisations. Human Factors training was originally developed in the aviation industry to enhance safety and reliability in complex environments.
Human Factors Training: There's nothing that can't go wrong. This simple insight forms the foundation of human factors training for pilots. In special courses, pilots are prepared for any possible emergency situation and action strategies. Crews learn to analyze and evaluate their own behavior and that of those around them more effectively. Training leads to more efficient work processes, a functioning error management culture, and increased safety. This is a general prsentation and human factors management in aviation training.
I created this presentation to deliver to prospective Afghani Fire Crew leaders as a further stage in advancing their knowledge in health and safety and in dealing with emergencies.
Introduction to Human Factors Training for Safety Critical Organisations. Human Factors training was originally developed in the aviation industry to enhance safety and reliability in complex environments.
Human Factors Training: There's nothing that can't go wrong. This simple insight forms the foundation of human factors training for pilots. In special courses, pilots are prepared for any possible emergency situation and action strategies. Crews learn to analyze and evaluate their own behavior and that of those around them more effectively. Training leads to more efficient work processes, a functioning error management culture, and increased safety. This is a general prsentation and human factors management in aviation training.
I created this presentation to deliver to prospective Afghani Fire Crew leaders as a further stage in advancing their knowledge in health and safety and in dealing with emergencies.
Human Factors affecting performance in Aviation. Covers the factors which affect human performance, the causes and consequences, and how to combat factors. Also covers how factors propagate into accidents,
Explaination of More Personal Safety program designed and delivered by Safety Culture Initiative for public use and filling gap of human resources risk management at nation state and company level.
First phase of MPS program is action "From Zero To Hero" delivered during Cybersecurity October to Poland and other countries in Polish and English language.
This reviews the strengths and weaknesses of long-established approaches to safety, and proposes new perspectives and concepts underlying a contemporary approach to safety.
This includes the following topics:
a) The concept of safety;
b) The evolution of safety thinking;
c) Accident causation — The Reason model;
d) The organizational accident;
e) People, operational contexts and safety — The SHEL model; and
f) Errors and violations;
This is the brief manual for Risk Assessments (HIRA – Hazard Identification and Risk Assessment) to guide through significant and benefits of HIRA. This is an important step to ensure OSHA compliance. It helps in identification of risks and creation of exercises, training programs, and plans based on the most likely scenarios.
FAA HUMAN FACTOR IN AVIATION MAINTENANCE HF MROAmnat Sk
This manual is in response to the industry’s requests for a simple and manageable list of actions to implement a Maintenance Human Factors (MHF) program. A panel of experts selected the following six topics for such a program to be successful:
Event Investigation
Documentation
Human Factors Training
Shift/Task Turnover
Fatigue Management
Sustaining & Justifying an HF Program
For each of the six topics that contribute to the success of any MHF program, this manual offers the following:
Why is the topic important?
How do you implement it?
How do you know it is working?
Key references
Like any good operator’s manual, this document tells you what to do without excessive description of why you should do it. This manual recognizes you already know the importance of Human Factors. For detailed information, see the “Key References” at the end of each topic.
The selected six topics are critical because they are based on operational data and practical experience from the US and other countries. Transport Canada (TC), United Kingdom Civil Aviation Authority (UK CAA), and the European Aviation Safety Agency (EASA) regulations contributed to this manual. The steps are derived from a panel of ten industry and government contributors who have worked in aviation maintenance for an average of twenty-five years and in MHF for fifteen years. The contributors characterized these six topics and related steps as “information they wish they had known 15 years ago.”
These straightforward suggestions provide the key components for implementing a successful MHF program that will benefit your company, business partners, external customers, and the entire industry. Information is presented in summary bullets as follows:
These are six topics, from many, that a MHF program may consider.
Topics are not necessarily in order of importance, except that the data obtained from Event Investigation (Section 1) provide the foundation for many Human Factors activities.
You may implement any or all of the topics, however, they should be coordinated.
Your MHF activity should be based on the identified requirements and resources of your organization.
You are encouraged to supplement this Operator's Manual with additional references.
This document satisfies the industry request for a short and straightforward list of important actions.
Human Factors affecting performance in Aviation. Covers the factors which affect human performance, the causes and consequences, and how to combat factors. Also covers how factors propagate into accidents,
Explaination of More Personal Safety program designed and delivered by Safety Culture Initiative for public use and filling gap of human resources risk management at nation state and company level.
First phase of MPS program is action "From Zero To Hero" delivered during Cybersecurity October to Poland and other countries in Polish and English language.
This reviews the strengths and weaknesses of long-established approaches to safety, and proposes new perspectives and concepts underlying a contemporary approach to safety.
This includes the following topics:
a) The concept of safety;
b) The evolution of safety thinking;
c) Accident causation — The Reason model;
d) The organizational accident;
e) People, operational contexts and safety — The SHEL model; and
f) Errors and violations;
This is the brief manual for Risk Assessments (HIRA – Hazard Identification and Risk Assessment) to guide through significant and benefits of HIRA. This is an important step to ensure OSHA compliance. It helps in identification of risks and creation of exercises, training programs, and plans based on the most likely scenarios.
FAA HUMAN FACTOR IN AVIATION MAINTENANCE HF MROAmnat Sk
This manual is in response to the industry’s requests for a simple and manageable list of actions to implement a Maintenance Human Factors (MHF) program. A panel of experts selected the following six topics for such a program to be successful:
Event Investigation
Documentation
Human Factors Training
Shift/Task Turnover
Fatigue Management
Sustaining & Justifying an HF Program
For each of the six topics that contribute to the success of any MHF program, this manual offers the following:
Why is the topic important?
How do you implement it?
How do you know it is working?
Key references
Like any good operator’s manual, this document tells you what to do without excessive description of why you should do it. This manual recognizes you already know the importance of Human Factors. For detailed information, see the “Key References” at the end of each topic.
The selected six topics are critical because they are based on operational data and practical experience from the US and other countries. Transport Canada (TC), United Kingdom Civil Aviation Authority (UK CAA), and the European Aviation Safety Agency (EASA) regulations contributed to this manual. The steps are derived from a panel of ten industry and government contributors who have worked in aviation maintenance for an average of twenty-five years and in MHF for fifteen years. The contributors characterized these six topics and related steps as “information they wish they had known 15 years ago.”
These straightforward suggestions provide the key components for implementing a successful MHF program that will benefit your company, business partners, external customers, and the entire industry. Information is presented in summary bullets as follows:
These are six topics, from many, that a MHF program may consider.
Topics are not necessarily in order of importance, except that the data obtained from Event Investigation (Section 1) provide the foundation for many Human Factors activities.
You may implement any or all of the topics, however, they should be coordinated.
Your MHF activity should be based on the identified requirements and resources of your organization.
You are encouraged to supplement this Operator's Manual with additional references.
This document satisfies the industry request for a short and straightforward list of important actions.
IJERA (International journal of Engineering Research and Applications) is International online, ... peer reviewed journal. For more detail or submit your article, please visit www.ijera.com
High dependability of the automated systemsAlan Tatourian
This is the second research talk I gave at the Semiconductor Research Corporation (SRC) in September. Here I bring to attention the need to solve problems of SW maintainability and of the self-adaptable but still reliable architectures. State of the art in the industry now is ‘fail-operational’ which is based on redundancy. We can build a better technology which will optimize itself based on some global minimum function and will be able to adapt both to external changes in the environment and internal operating conditions.
Developing fault tolerance integrity protocol for distributed real time systemsDr Amira Bibo
In the distributed real time systems, tasks must meet their deadline even in the
presence of hardware/software faults. Fault tolerance in distributed real time systems
refers to the ability of the system to meet the tasks deadline and to detect their failure
and recover them. In this paper, we considered the problem of fault tolerance and
developed a fault tolerance protocol called DRT-FTIP (Distributed Real Time – Fault
Tolerance Integrity Protocol).This protocol increases the integrity of the scheduling in
distributed real time systems.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...
SHEL Model
1. SKYbrary
REFERENCE: http://www.skybrary.aero/index.php/ICAO_SHELL_Model
This article was originated by Tzvetomir Blajev
ICAO SHELL Model
(International Civil Aviation Organisation)
Categories: Models for Human Factors | Human Factors | Operational Issues
From SKYbrary Wiki
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Article Information
Category: Models for Human Factors Models for Human Factors
Content source: Skybrary Skybrary
Content control: Eurocontrol Eurocontrol
Contents
• 1 Description
• 2 Liveware
• 3 Liveware-Liveware
• 4 Liveware-Software
• 5 Liveware-hardware
• 6 Liveware – Environment
Description
ICAO SHELL Model is a conceptual framework proposed in ICAO Circular 216-AN31.
The concept (the name being derived from the initial letters of its components, Software,
Hardware, Environment, Liveware) was first developed by Edwards in 1972, with a
modified diagram to illustrate the model developed by Hawkins in 1975.
One practical diagram to illustrate this conceptual model uses blocks to represent the
different components of Human Factors. This building block diagram does not cover the
interfaces which are outside Human Factors (hardware-hardware; hardware-environment;
software-hardware) and is only intended as a basic aid to understanding Human Factors:
• Software - the rules, procedures, written documents etc., which are part of the
standard operating procedures.
• Hardware - the Air Traffic Control suites, their configuration, controls and surfaces,
displays and functional systems.1
• Environment - the situation in which the L-H-S system must function, the social
and economic climate as well as the natural environment.
• Liveware - the human beings - the controller with other controllers, flight crews,
engineers and maintenance personnel, management and administration people -
within in the system.
1
More relevant to Flight deck / Cabin Crew: Configuration of the Flight deck / cabin interior; controls and
surfaces, displays and functional systems.
1
2. Liveware
The critical focus of the model is the human participant, or liveware, the most critical as
well as the most flexible component in the system. The edges of this block are not simple
and straight, and so the other components of the system must be carefully matched to
them if stress in the system and eventual breakdown are to be avoided.
However, of all the dimensions in the model, this is the one which is least predictable and
most susceptible to the effects of internal (hunger, fatigue, motivation, etc.) and external
(temperature, light, noise, workload, etc.) changes.
Human Error is often seen as the negative consequence of the liveware dimension in this
interactive system. Sometimes, two simplistic alternatives are proposed in addressing
error: there is no point in trying to remove errors from human performance, they are
independent of training; or, humans as error prone systems, therefore they should be
removed from decision making in risky situations and replaced by computer controlled
devices. Neither of these alternatives are particularly helpful in managing errors.
Liveware-Liveware
(The interface between people and other people)
This is the interface between people. In this interface, we are concerned with leadership,
co-operation, teamwork and personality interactions. It includes programmes like Crew
Resource Management (CRM), the ATC equivalent – Team Resource Management (TRM),
Line Oriented Flight Training (LOFT) etc.
2
3. Liveware-Software
(The interface between people and software)
Software is the collective term, which refers to all the laws, rules, regulations, orders,
standard operating procedures, customs and conventions and the normal way in which
things are done. Increasingly, software also refers to the computer-based programmes
developed to operate the automated systems.
In order to achieve a safe, effective operation between the liveware and software it is
important to ensure that the software, particularly if it concerns rules and procedures, is
capable of being implemented. Also attention needs to be shown with phraseologies, which
are error prone, confusing or too complex. More intangible are difficulties in symbology and
the conceptual design of systems.
Liveware-hardware
(The interface between people and hardware)
Another interactive component of the SHELL model is the interface between liveware and
hardware. This interface is the one most commonly considered when speaking of human-
machine systems: design of seats to fit the sitting characteristics of the human body, of
displays to match the sensory and information processing characteristics of the user, of
controls with proper movement, coding and location.
Hardware, for example in Air Traffic Control, refers to the physical features within the
controlling environment, especially those relating to the work stations. As an example the
press to talk switch is a hardware component which interfaces with liveware. The switch
will have been designed to meet a number of expectations, including the probability that
3
4. when it is pressed the controller has a live line to talk. Similarly, switches should have been
positioned in locations that can be easily accessed by controllers in various situations and
the manipulation of equipment should not impede the reading of displayed information or
other devices which might need to be used at the same time.
Liveware - Environment
(The interface between people and the environment)
The liveware - environment interface refers to those interactions which may be out of the
direct control of humans, namely the physical environment - temperature, weather, etc.,
but within which aircraft operate. Much of the human factor development in this area has
been concerned with designing ways in which people or equipment can be protected,
developing protective systems for lights, noise, and radiation. The appropriate matching of
the liveware - environmental interactions involve a wide array of disparate disciplines, from
environmental studies, physiology, psychology through to physics and engineering.
ASSOCIATED REFERENCES
ICAO: http://www.skybrary.aero/index.php/ICAO
Fatigue: http://www.skybrary.aero/index.php/Fatigue
Motivation: http://www.skybrary.aero/index.php/Motivation
4