Sharnice Cummings
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Sharnice Cummings has over 10 years of experience in customer service, data entry, and administrative roles. She seeks an entry-level position where she can continue developing her skills. Her experience includes roles as a vendor relations clerk, student laborer in a university library, customer service representative for a call center, and administrative assistant. She has strong skills in customer service, data entry, problem solving, and continuous improvement.
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Laura McNinch is seeking an engineering position that offers structure, established policies and procedures, as well as opportunities for learning and training. She has over 10 years of experience in field engineering roles for oil and gas service companies, where she performed various tasks including job design, chemical testing and monitoring, and creating post-job reports. Earlier in her career, she worked as a dispatcher for wildland firefighting resources and as a research assistant analyzing field data. She holds a Bachelor of Science degree in Civil Engineering from Boise State University.
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Sharnice Cummings
- 1. Sharnice Cummings 11 Scott Lane Windsor, CT 860-834-9431 sharnice.cummings@gmail.com Objective:Obtaininganentrylevel positioninanorganizationwhere Icandevelopmydesiretolearn and myabilitytogrow withincompany WORK EXPERIENCE VendorRelationsClerk - Waste Management September2012 to July2015 AssistManagerin anyinternal oversightorexternal regulatoryaudits.Ensure Vendorsare meetingcontractual obligations.Review andanalyzesprocessesandprocedurestoidentifyneedsand providesrecommendationswithhighemphasisoncontinuousimprovement.Runanalysisonvendors and departmental performance examine,draw conclusions,andrecommendsactions.Interact externallytoresolve issueseffectingoperations.Recordedall incomingissues,reconcilingandsettling all APinquiriessuchasvendorstatements.Assistwithdevelopingandimplementingprocess improvementsolutionsrelatedtovendorprocessesandworkswithoperatingareastoimplement. Resolve issueswithindividualinvoicestoallow the invoicestobe approvedforpayment. UniversityofConnecticutHealth Center October2010- January2013 StudentLaborer:Library I workat the circulationdeskwhere Icheckinandout book,create librarycards, putaway books,and helprecipientsfindbooksandjournalsinthe databases. GaylordHospital June 2010 to September2010 I was a companionforquadripelgicwomanforthe afternoonacouple of daysa week. Edible ArrangementsCall Center March 2010 to May 2010 Seasonal CustomerServiceRepresentative I receivedincomingcallsfromcustomerswhohadarrangementorder,complaint,and/orproduct question.Ilearnedexcellentcustomerservice andhow tohandle alarge numberof incomingcalls. Wiremold/Legrand October2009 to January 2010 Data Entry Intern
- 2. I enteredpurchase ordersforvarioustypesof electrical partsandforcompaniesall overthe country.I alsofiledawaythe ordersandperformedothermiscellaneousoffice tasksIwasaskedto do.I learned howto inputordersinnewquickfashionthatIcan use outside of thatparticularoffice. Forever21 October2009 to January2010 Seasonal SalesAssociate I providedcustomerswithassistance infindingclothingandmaintainingthe store.I wasable todevelop a friendlyattitude quicklyandlearnedtoworkwithat a fastpace. Central Connecticut State University June 2007 to October2009 StudentUsher Setup the lobbybefore shows.Handoutprogramsand seatthe guests,as well handle problemsor questionsthe audience mayhave.Thishasallowedme todevelopstrongcustomerserviceskills. FJB Associates September2006 to June 2007 Telemarketer Calledpossible clientstogive theminformationpertainingtoestimatestoimprove theirhouseholds. Gainedexcellenttelephoneskillsandlearnedhow tohandle adispatch. The Hartford Financial Services July2004 to June 2006 Stag Student/AdministrativeAssistant While interningmydutieswere filing,sortingmail,photocopying, typingnotes,organizinginformation intoMicrosoftWord tables,preparingportfoliosformeetings,anddataentry.I alsolearnedhow to conduct myself professionallyinabusinessenvironment. EDUCATION Major: ManagementInformationSystems Minor: Psychology Central ConnecticutState University