SharePoint Summit Toronto2011 KWizCom SharePoint2010 mobile solutions

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This document discusses implementing mobile solutions for SharePoint. It argues that mobile users need task-oriented and context-sensitive interfaces that focus on specific tasks rather than providing all information. An example help desk solution is demonstrated that adapts forms and permissions based on user role and task status. Customizing SharePoint with InfoPath, mobile-optimized CSS and master pages, or using third-party solutions can create interfaces tailored for mobile use that improve productivity by streamlining common tasks.

Technology

Moving from Web-based collaboration to the mobile arena -Mobile, Task-Oriented Solutions Nimrod Geva Product Group Manager, KWizCom nimrod@kwizcom.com

3 Subjects Implementing Smart SharePoint mobile solutions Faster & easier to use

What does SharePoint have to offer mobile users? 5

Mobile Views 7 The portal becomes a list of lists http://server/site/m

8 What does SP2010 have to offer mobile users ?

10 DEMO Add “/?mobile=1” to get the mobile view of any page

What do mobile users need ? I am on the road I am in a hurry I need some specificinformation right now I need to update something specific right now My smartphone’s screen size is Not 19’’ 12

13 DemoTrying to update a follow-up task just after finishing a meeting…

Here’s SharePoint’s mobile view (/m) Where is my sales workspace?? I just need a big “New Task” button

Finally I can add the follow-up task for myself! Why do I need this field?? It’s a NEW task so of course it was not started!! Same for this one…why is it here?? Now I have to select myself..

So..what’s missing? I DON’T need to haveour company portal’s UI inside my smartphone.(even if it looks great) 17

So..what’s missing? I DON’T need to see a long list of all the libraries and lists in my workspace. 18

So..what’s missing? I DON’T need the exact same generic list forms,with unnecessary fields and menus. 19

In simple words: I do NOT need a portal while I am on the road. 20 Show me exactly what I need to accomplish my tasks!

So what do mobile users need ? A much more focused interface: Task-Oriented Context-Sensitive 21

The problem here is not new.. Information overload vs. ,[object Object]

Task-Oriented Interface “The task-focused interface is a type of user interface that makes tasks, not information, the primary unit of interaction.” 23

Show me ONLY what I need! Instead of showing me everything

Context-Sensitive Interface Behave differently according to the current situation: ,[object Object]

Example: Understand what tasks are 26 “Due Date” should be later than “Start Date”

Example: Understand what tasks are 27 If the task was assigned to me, I shouldn’t be able to change some fields in the task

Example: Understand what tasks are 28 If the task was assigned to me, I shouldn’t be able to change some fields in the task

Example: Understand what tasks are 29 If the task status is “Completed” It should be locked for editing

Open a support ticket Customer (Web) ,[object Object]

Unable to see any of the other Help-Desk fields

See his tickets’ statusTechnician (Web/Mobile) ,[object Object],Once a ticket is opened it is queued in the support cases queue. 1 Open support ticket Support cases queue

Ticket assigned to a technician Technician (Web/Mobile) ,[object Object]

Unable to change the customer’s reported issueCustomer (Web) ,[object Object]

Unable to change the issue description/open date once a technician starts working on it

See his tickets’ statusSupport cases queue 2 Take ownership

Update ticket by technician 3 Technician (Web/Mobile) ,[object Object],Customer (Web) ,[object Object]

See his tickets’ status.Get status updates Update ticket Support cases queue

Close ticket by technician 4 Technician (Web/Mobile) ,[object Object],Customer (Web) ,[object Object]

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Running Head: HUMAN-COMPUTER INTERFACE 1 HUMAN-COMPUTER INTERFACE 3 Title: HUMAN-COMPUTER INTERFACE Student Name: Instructor Name: University Name: Abstract…………………………………………………………………………………………...3 Introduction………………………………………………………………………………………3 Design factors…………………………………………………………………………………….4Importance of human-computer interface..................................................................................6 Daily life…………………………………………………………………………………………..6 Business as well as industry……………………………………………………………………..7 Accessibility………………………………………………………………………………………7 Software success………………………………………………………………………………….8 Untrained users…………………………………………………………………………………..8 Development and maintenance of safety-critical systems……………………………………..9 Scanning…………………………………………………………………………………………10 Disciplines that contribute to the advancement of human-computer interfaces……….......10 Challenges when building human-computer interfaces……………………………………...11 Hard to use………………………………………………………………………………………11 GUI Design vs. Web Design……………………………………………………………………12 Principles of Human-Computer Interface…………………………………………………….12 Know Thy user………………………………………………………………………………….12 Understand the task…………………………………………………………………………….12 Reduce memory load…………………………………………………………………………...13 Strive for consistency…………………………………………………………………………...13 Prevent errors…………………………………………………………………………………..13 Naturalness……………………………………………………………………………………..14 Work towards security…………………………………………………………………………14 Think ahead……………………………………………………………………………………..14 Conclusion………………………………………………………………………………………14 References……………………………………………………………………………………….16 The paper has explained the importance of human computer interface and what should be carried out in ensuring that the interaction of the users with the computers is made effective, it is the role of the web developers to ensure that the web are designed in ways of ensuring that the users are enabled to carry out their tasks in the best way possible. The effective development of the websites used by different people play important roles in ensuring that the users are encouraged to carry out their tasks effectively. Introduction The human-computer interface is a study that focuses on how computer technology makes meaningful interactions with their users with interfaces being intermediaries between humans as the users and a computer system. Most web developers create design proposals without further input from the targeted users and primarily focus on meeting the standards of the contract. The targeted users may be uniquely identified individuals in a computing setting or a group of individuals who share a common computing need (Fang, 2019). Many likely think that end-users or consumers also don't have the technological intellect to know such a dynamic area that is undoubtedly an integral of the systems development life cycle. Some of that may be real, but on the other side, customers know precisely what they deserve, and internet developers can't.

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wlynn1

Running Head: HUMAN-COMPUTER INTERFACE 1 HUMAN-COMPUTER INTERFACE 3 Title: HUMAN-COMPUTER INTERFACE Student Name: Instructor Name: University Name: Abstract…………………………………………………………………………………………...3 Introduction………………………………………………………………………………………3 Design factors…………………………………………………………………………………….4Importance of human-computer interface..................................................................................6 Daily life…………………………………………………………………………………………..6 Business as well as industry……………………………………………………………………..7 Accessibility………………………………………………………………………………………7 Software success………………………………………………………………………………….8 Untrained users…………………………………………………………………………………..8 Development and maintenance of safety-critical systems……………………………………..9 Scanning…………………………………………………………………………………………10 Disciplines that contribute to the advancement of human-computer interfaces……….......10 Challenges when building human-computer interfaces……………………………………...11 Hard to use………………………………………………………………………………………11 GUI Design vs. Web Design……………………………………………………………………12 Principles of Human-Computer Interface…………………………………………………….12 Know Thy user………………………………………………………………………………….12 Understand the task…………………………………………………………………………….12 Reduce memory load…………………………………………………………………………...13 Strive for consistency…………………………………………………………………………...13 Prevent errors………………………………………………………………………………..….13 Naturalness……………………………………………………………………………………...14 Work towards security…………………………………………………………………………14 Think ahead……………………………………………………………………………………..14 Conclusion………………………………………………………………………………………14 References……………………………………………………………………………………….16 The paper has explained the importance of human computer interface and what should be carried out in ensuring that the interaction of the users with the computers is made effective, it is the role of the web developers to ensure that the web are designed in ways of ensuring that the users are enabled to carry out their tasks in the best way possible. The effective development of the websites used by different people play important roles in ensuring that the users are encouraged to carry out their tasks effectively. Introduction The human-computer interface is a study that focuses on how computer technology makes meaningful interactions with their users with interfaces being intermediaries between humans as the users and a computer system. Most web developers create design proposals without further input from the targeted users and primarily focus on meeting the standards of the contract. The targeted users may be uniquely identified individuals in a computing setting or a group of individuals who share a common computing need (Fang, 2019). Many likely think that end-users or consumers also don't have the technological intellect to know such a dynamic area that is undoubtedly an integral of the systems development life cycle. Some of that may be real, but on the other side, customers know precisely what they deserve, and internet developers c.

Running Head HUMAN-COMPUTER INTERFACE 1HUMAN-COMPUTER IN.docx

jeanettehully

Running Head: HUMAN-COMPUTER INTERFACE 1 HUMAN-COMPUTER INTERFACE 3 Title: HUMAN-COMPUTER INTERFACE Student Name: Instructor Name: University Name: Abstract…………………………………………………………………………………………...3 Introduction………………………………………………………………………………………3 Design factors…………………………………………………………………………………….4Importance of human-computer interface..................................................................................6 Daily life…………………………………………………………………………………………..6 Business as well as industry……………………………………………………………………..7 Accessibility………………………………………………………………………………………7 Software success………………………………………………………………………………….8 Untrained users…………………………………………………………………………………..8 Development and maintenance of safety-critical systems……………………………………..9 Scanning…………………………………………………………………………………………10 Disciplines that contribute to the advancement of human-computer interfaces……….......10 Challenges when building human-computer interfaces……………………………………...11 Hard to use………………………………………………………………………………………11 GUI Design vs. Web Design……………………………………………………………………12 Principles of Human-Computer Interface…………………………………………………….12 Know Thy user………………………………………………………………………………….12 Understand the task…………………………………………………………………………….12 Reduce memory load…………………………………………………………………………...13 Strive for consistency…………………………………………………………………………...13 Prevent errors…………………………………………………………………………………..13 Naturalness……………………………………………………………………………………..14 Work towards security…………………………………………………………………………14 Think ahead……………………………………………………………………………………..14 Conclusion………………………………………………………………………………………14 References……………………………………………………………………………………….16 Abstract The paper has explained the importance of human computer interface and what should be carried out in ensuring that the interaction of the users with the computers is made effective, it is the role of the web developers to ensure that the web are designed in ways of ensuring that the users are enabled to carry out their tasks in the best way possible. The effective development of the websites used by different people play important roles in ensuring that the users are encouraged to carry out their tasks effectively. Introduction The human-computer interface is a study that focuses on how computer technology makes meaningful interactions with their users with interfaces being intermediaries between humans as the users and a computer system. Most web developers create design proposals without further input from the targeted users and primarily focus on meeting the standards of the contract. The targeted users may be uniquely identified individuals in a computing setting or a group of individuals who share a common computing need (Fang, 2019). Many likely think that end-users or consumers also don't have the technological intellect to know such a dynamic area that is undoubtedly an integral of the systems development life cycle. Some of that may be real, but on the other side, customers know precisely what they deserve, and internet develop ...

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SharePoint Summit Toronto2011 KWizCom SharePoint2010 mobile solutions

1. Moving from Web-based collaboration to the mobile arena -Mobile, Task-Oriented Solutions Nimrod Geva Product Group Manager, KWizCom nimrod@kwizcom.com

2. Introduction

3. 3 Subjects Implementing Smart SharePoint mobile solutions Faster & easier to use

4. We all are going mobile! 4

5. What does SharePoint have to offer mobile users? 5

6. 6 In SharePoint 2007

7. Mobile Views 7 The portal becomes a list of lists http://server/site/m

8. 8 What does SP2010 have to offer mobile users ?

9. 9 DemoSharePoint 2010 mobile pages

10. 10 DEMO Add “/?mobile=1” to get the mobile view of any page

11. 11 DEMO

12. What do mobile users need ? I am on the road I am in a hurry I need some specificinformation right now I need to update something specific right now My smartphone’s screen size is Not 19’’ 12

13. 13 DemoTrying to update a follow-up task just after finishing a meeting…

14. Here’s SharePoint’s mobile view (/m) Where is my sales workspace?? I just need a big “New Task” button

15.

16. Finally I can add the follow-up task for myself! Why do I need this field?? It’s a NEW task so of course it was not started!! Same for this one…why is it here?? Now I have to select myself..

17. So..what’s missing? I DON’T need to haveour company portal’s UI inside my smartphone.(even if it looks great) 17

18. So..what’s missing? I DON’T need to see a long list of all the libraries and lists in my workspace. 18

19. So..what’s missing? I DON’T need the exact same generic list forms,with unnecessary fields and menus. 19

20. In simple words: I do NOT need a portal while I am on the road. 20 Show me exactly what I need to accomplish my tasks!

21. So what do mobile users need ? A much more focused interface: Task-Oriented Context-Sensitive 21

22.

23. Limited time22

24. Task-Oriented Interface “The task-focused interface is a type of user interface that makes tasks, not information, the primary unit of interaction.” 23

25. Show me ONLY what I need! Instead of showing me everything

26.

27. Type of information

28. State of the current record25

29. Example: Understand what tasks are 26 “Due Date” should be later than “Start Date”

30. Example: Understand what tasks are 27 If the task was assigned to me, I shouldn’t be able to change some fields in the task

31. Example: Understand what tasks are 28 If the task was assigned to me, I shouldn’t be able to change some fields in the task

32. Example: Understand what tasks are 29 If the task status is “Completed” It should be locked for editing

33.

34. Type of information

35. State of the current record30

36. IT Help DeskWeb/Mobile solution Demo

37.

38. Unable to see any of the other Help-Desk fields

39.

40.

41. View issues assigned to me

42.

43. Unable to change the issue description/open date once a technician starts working on it

44. See his tickets’ statusSupport cases queue 2 Take ownership

45.

46. See his tickets’ status.Get status updates Update ticket Support cases queue

47.

48. See his tickets’ status.Get status update Close ticket Support cases queue

49.

50.

51. See his tickets’ status.5 Support cases queue

52. How can you get there? Task oriented interface Context sensitive interface Better rendering for smartphones

53. How can we get there? Customization Development 3rd-party solutions

54. Customization Create list forms for Mobile clients using InfoPath: Include only relevant fields. Different forms for different target audiences. Web parts including custom links for different audiences.

55. Development(not too deep) Create a master page for mobile Create a CSS for mobile Use mobile rendering freeware sourcecode

56. http://code.google.com/p/iphone-universal/

57. http://code.google.com/p/iui/wiki/Introduction

58. Development Field-level permissions View-level permissions Dynamic custom buttons Dynamic defaults Dynamic field constraints Better support for various types of smartphones

59. Of the shelf solution 44

60. 45 Summary

61.

62. Shorter update time

63. Less page post-backs

64.

65. 48 Thank You! Nimrod Geva Product Group Manager, KWizCom nimrod@kwizcom.com

Editor's Notes

You lose the User interface and end up with thin data-layer with limited data entry capabilities
Task Oriented – The task-focused interface is a type of user interface that makes tasks, not information, the primary unit of interaction.Context Sensitive – Behave differently according to the current situation:Who I am, Where I amType of informationState of the current record
.
Reduce errors of users

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Editor's Notes