#SPSCPT,SharePoint Saturdays In this age of digital disruption we should take a step back and have the digital literacy discussion. We might have to change our thought process around training and empowering people. What is Digital Literacy – 8 pillars How Microsoft Office 365 supports digital literacy Literacy statistics and ROI on training Why does Digital Literacy affect user adoption?

1. SHAREPOINT SATURDAY
Cape Town
Saturday, October 21, 2017
Sanlam Bellville
#SPSCPT @SharePointCPT @Tracyvds #Braam
Digital Literacy and
Impact on Office 365
Adoption
Tracy van der Schyff

2. Tracy van der Schyff
Office Servers & Services MVP – Crazy Blogger – Microsoft Whisperer

3. SPS
tracyvanderschyff
@tracyvds
https://tracyvanderschyff.com/
https://tracyvanderschyff.co.za/

4. SPONSORS
SPS

5. SPS
What is Digital Literacy
How Microsoft Office 365 supports digital literacy
Literacy statistics and ROI on training
Why does Digital Literacy affect user adoption?

6. In this age of digital disruption we should
take a step back and have the digital
literacy discussion. We might have to
change our thought process around
training and empowering people.
• What is Digital Literacy – 8 pillars
• How Microsoft Office 365 supports digital literacy
• Literacy statistics and ROI on training
• Why does Digital Literacy affect user adoption?

7. And how does Office
365 support this?

9. Critical Thinking
and Evaluation

10. E-Safety

11. Cultural and
Social
Understanding
Self-awareness as well
respect of other cultures.

12. Collaboration
The action of working
with someone to
produce something.

13. Curate Content
Content curation is the
process of gathering
information relevant to a
topic or area of interest.

14. Proficient
Communicator
Communication is the
exchanging of information
by speaking, writing, or
using some other
medium.

15. Creativity
The use of imagination
or original ideas to
create something;
inventiveness.

16. Practical &
Functional Skills
Practical: Of or concerned
with the actual doing or
use of something rather
than with theory and
ideas. Designed to be
practical and useful

18. USA
OECDAverage
UK
Australia
Germany
Canada
Netherlands
Scandinavia
Singapore
Japan*
100 %
75%
50%
25%
0%
Level 3
Strong
Level 2
Medium
Level 1
Poor
Below 1
Terrible
Can’t use
computers
2011 – 2015, 33 Countries, OECD, 215,942 People age 16 to 65
Source: The Distribution of Users’ Computer Skills: Worse Than You Think

19. 3 2 1 0
Level 3 Level 1 BelowLevel 2
Strong Medium Poor Terrible
5% 26% 29% 40%
Use of widely
available and familiar
technology
Email software or a
web browser
Little or no navigation
required
The problem may be
solved regardless of
the respondent’s
awareness and use of
specific tools.
Use of both generic
and more specific
technology
applications
Online Forms
Some navigation
The use of tools (e.g.
a sort function) can
facilitate the
resolution of the
problem.
Use of both generic
and more specific
technology
applications
Some navigation
across pages and
applications is
required to solve the
problem. The use of
tools (e.g. a sort
function) is required
to make progress
towards the solution.
Well-defined problems
One Function
Generic interface
No Navigation
Meet one explicit criterion
Without reasoning
No transforming of
information
Few steps
No sub-goal
26% of these are not able
to use a computer at all.

20. A Fifth of Business Time is Wasted Searching for
Information, says Interact

21. Lost productivity due to IT problems and inadequate
computer skills in the workplace

25. Thank you

26. SPONSORS
SPS

27. SPS
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