The session outlines why IT operations teams need to be "SharePoint operational ready" by ensuring that when project teams handover solutions built using SharePoint, these can be supported using existing support tools and processes. The session covers IT operational management frameworks and how/why IT teams should plan to add SharePoint to their operational management duties. The session will cover roles, responsibilities and skills required in IT teams to be able to help the business manage and operate a SharePoint platform after "go-live". The session will look at some of the challenges and possible actions to overcome these in order to provide a stable and robust SharePoint operational management platform.
6 Areas of Inefficiency by ServiceSPANDan Corcoran
This document discusses inefficiencies in back office work centers and identifies "The Insidious 6", six overlooked issues that cause lagging cycle times and lost revenue. These issues include inefficient work distribution, uneven workloads, inadequate research tools, limited accountability, non-value added work waste, and lost automation opportunities. It promotes a solution called Work Center Manager that uses automation, integration, and dashboard tools to more efficiently distribute work, provide accountability, and eliminate waste. Implementing this solution could increase employee productivity by 50-100% according to the document.
Workflow Process Optimization for TelecomDan Corcoran
We eliminate the cost and pain of replacing existing software by layering our configurable solution right over your existing systems and even better… We do it in 6-12 weeks and without reliance on your busy IT team! Learn More at https://www.servicespan.net/telecom-service-providers/
The document discusses how cloud computing can help organizations better manage their technology and align it with their mission and goals. It describes the five stages of IT alignment from chaotic to value-driven and explains how cloud computing can help organizations skip early stages and move directly to providing better service. Cloud computing provides on-demand access to shared computing resources and applications over the internet, reducing costs while improving flexibility, scalability and access.
This document provides an overview of contingent worker functionality in Oracle R12. It discusses how contingent workers can be set up and integrated with projects, purchasing, and timekeeping applications. Key points covered include how to configure purchase orders for contingent labor, set up contingent workers in HR, enter time in Oracle Time and Labor against projects, create receipts in purchasing, and interface labor costs to projects. The document is intended to help users understand the nuances of implementing contingent worker functionality in Oracle R12.
First Data is implementing PeopleSoft 9.1 globally to transform its HR processes and drive efficiency. The multi-year project involves transitioning payroll and HR transactions to the new system across 40 countries. Challenges include managing resources across geographies and addressing initial user resistance to change. Early adopters in Serbia saw benefits of reduced administrative time and improved data access and approvals through an online, automated system compared to previous paper-based processes.
This document provides a summary of key considerations for implementing SuccessFactors Employee Central. It recommends assigning a dedicated systems administrator, optimizing the job information section, identifying integration points early, limiting the number of workflows, creating minimal permission roles, and limiting the migration of historical legacy data. The overall implementation process for a cloud-based HR solution like Employee Central requires hands-on work across several stages and a technical administrator is critical to a successful project.
Soaring Eagle Consulting has been assisting clients of all sizes and geographies maximize database performance for their organizations for more than 14 years.
6 Areas of Inefficiency by ServiceSPANDan Corcoran
This document discusses inefficiencies in back office work centers and identifies "The Insidious 6", six overlooked issues that cause lagging cycle times and lost revenue. These issues include inefficient work distribution, uneven workloads, inadequate research tools, limited accountability, non-value added work waste, and lost automation opportunities. It promotes a solution called Work Center Manager that uses automation, integration, and dashboard tools to more efficiently distribute work, provide accountability, and eliminate waste. Implementing this solution could increase employee productivity by 50-100% according to the document.
Workflow Process Optimization for TelecomDan Corcoran
We eliminate the cost and pain of replacing existing software by layering our configurable solution right over your existing systems and even better… We do it in 6-12 weeks and without reliance on your busy IT team! Learn More at https://www.servicespan.net/telecom-service-providers/
The document discusses how cloud computing can help organizations better manage their technology and align it with their mission and goals. It describes the five stages of IT alignment from chaotic to value-driven and explains how cloud computing can help organizations skip early stages and move directly to providing better service. Cloud computing provides on-demand access to shared computing resources and applications over the internet, reducing costs while improving flexibility, scalability and access.
This document provides an overview of contingent worker functionality in Oracle R12. It discusses how contingent workers can be set up and integrated with projects, purchasing, and timekeeping applications. Key points covered include how to configure purchase orders for contingent labor, set up contingent workers in HR, enter time in Oracle Time and Labor against projects, create receipts in purchasing, and interface labor costs to projects. The document is intended to help users understand the nuances of implementing contingent worker functionality in Oracle R12.
First Data is implementing PeopleSoft 9.1 globally to transform its HR processes and drive efficiency. The multi-year project involves transitioning payroll and HR transactions to the new system across 40 countries. Challenges include managing resources across geographies and addressing initial user resistance to change. Early adopters in Serbia saw benefits of reduced administrative time and improved data access and approvals through an online, automated system compared to previous paper-based processes.
This document provides a summary of key considerations for implementing SuccessFactors Employee Central. It recommends assigning a dedicated systems administrator, optimizing the job information section, identifying integration points early, limiting the number of workflows, creating minimal permission roles, and limiting the migration of historical legacy data. The overall implementation process for a cloud-based HR solution like Employee Central requires hands-on work across several stages and a technical administrator is critical to a successful project.
Soaring Eagle Consulting has been assisting clients of all sizes and geographies maximize database performance for their organizations for more than 14 years.
Best Practices for ERP Cloud Migrations: A CFO GuidebookKim Pike
You're ready to start your journey to ERP in the cloud - now what? In this guide, we'll discuss best practices to migrate safely to the cloud, and how to get the most value out of your cloud implementation.
For more information, contact info@emtecinc.com
This webinar discusses migrating HRMS systems like Sage HRMS or Abra Suite to the cloud-based Sage People system. It presents Sage People as offering a more modern technology stack with increased productivity, workforce visibility, and intuitive user experiences. The webinar demonstrates Sage People functionality and proposes a phased implementation approach through the Sage People Preferred program to provide a core system quickly and scale functionality over time. Questions are taken at the end regarding next steps to learn more about Sage People and schedule a needs analysis.
This document discusses business continuity (BC) and disaster recovery (DR). BC focuses on ensuring an organization can continue operating during disruptive events, while DR focuses on restoring lost technology or data. The document provides questions to consider when developing a BC or DR strategy, such as identifying critical business functions, technological dependencies, and compliance requirements. It also discusses how automation can help improve BC/DR processes by standardizing restoration procedures. The key is having a plan to continue critical functions and restore necessary technology through contingencies and documented processes.
With 90% of large organizations already adopting RPA in 2022, chances are you are expanding your UiPath program and not leveraging the advantages of test automation yet.
Traditional manual software testing is a tedious endeavor. It requires multiple tools and an extensive set of activities that force humans to scour application screens, attempt various usage and input combinations, compare results to expected outcomes, and record observations.
Watch this recap to learn how UiPath Test Automation accelerates the quality of every Robotic Process Automation (RPA) or any application before it goes live – enabling teams to launch resilient robots and high-quality software without testing their patience.
Unlock Your Data with Oracle Data Visualisation - Chris KnowlesCedar Consulting
Wouldn’t it be cool if you could visually explore your HR/Financials data and join it with data from other sources, including spreadsheets, to gain new insights and tell new stories…?
The Best Way to Get Trained on Ivanti ProductsIvanti
Need better ROI on your Ivanti products? You should come to this webinar. We’ll discuss the best ways, ranging from free content to a dedicated TRM, that you can get trained on Ivanti products.
The document discusses Oracle's modern human capital management (HCM) cloud offering. It begins with safe harbor statements and then outlines the discussion topics that will be covered, including the changing nature of the workforce, Oracle's complete cloud offering, and why Oracle. It provides details on Oracle's HCM cloud capabilities like social, mobile, insights and strategy. It also shares customer examples and discusses Oracle's leadership in the HCM cloud market.
Top 10 Tips for a Successful HCM Cloud Implementation - James King, Oracle & ...Cedar Consulting
Cedar Consulting Head of Cloud Solutions, Duncan Davies and Oracle’s HCM Expert James King will discuss the some of the keys area to consider when planning an implementation in
the Cloud.
CanopyHR offers employment life cycle solutions to meet your business needs. With the most comprehensive Human Resource Management System in the mid market today, backed by industry experts and professionals, CanopyHR can help you manage your most important assets - "Your Employees!"
This document discusses leadership beyond agile and systems thinking. It introduces concepts like value demand and failure demand, and analyzing the different types of demands placed on an organization. It advocates designing systems based on understanding customer demands rather than focusing only on internal processes. Improvement is not enough - radical change requires understanding the system conditions and designing against customer demands. Experimentation is key to making sustainable changes that matter.
Taleo is Oracle's talent acquisition product that is part of their HCM cloud suite. It processes around 15% of US job hires each year and is used by over 50% of Fortune 100 companies. The document discusses Taleo's capabilities such as social and mobile features, analytics, and integration with PeopleSoft. It also provides an example implementation plan and discusses rebranding options for Taleo.
Top 10 Reasons for ERP Project FailureJohn Paulson
The document outlines common reasons why ERP (Enterprise Resource Planning) projects fail. The top reasons for overall project failure are incomplete requirements, lack of user involvement, and lack of resources. For projects going over budget or late, the leading causes are lack of user input, incomplete requirements, and changing requirements. The document was produced by Columbia Technical Consulting, who provides ERP project management services and training.
Case Against Scaling (Scrum Gathering Berlin)samililja
This document discusses challenges with large-scale software projects and knowledge work. It argues that large size is often due to too much work-in-progress and failure demand from problems like lack of transparency. Attempting agile frameworks at large scale can forget the customer focus. Instead, the document suggests rethinking the questions posed to find ways to reduce size and optimize for customer value delivery through approaches like limiting work-in-progress and removing non-value adding work.
WorkPoint 365 is a business-strategic cloud solution that takes full advantage of SharePoint 365 and integrates with Microsoft Office 365. It provides a turn-key solution for document and project management that is ready to use without requiring costly and time-consuming specialist development. Users can try WorkPoint 365 for 30 days free of charge to access centralized information management and efficient workflows.
This document provides an overview of COBIT 5, a framework for the governance and management of enterprise IT. COBIT 5 helps enterprises create optimal value from IT by balancing benefits realization with risk optimization and resource use. The framework is designed to be a single integrated governance framework that covers the entire enterprise from end to end. It separates governance, which evaluates options and sets direction, from management, which implements activities. COBIT 5 aims to help enterprises maintain high quality information, generate value from IT, achieve operational excellence, manage IT risks, optimize costs, and ensure compliance.
This webinar discussed endpoint protection and managing risks for small and medium-sized businesses. It covered the essential elements of endpoint protection like perimeter security, email defense, and endpoint protection. Attendees learned about defining organizational standards, understanding their risk without protection, and assessing their current security practices. The presentation recommended regularly reviewing standards, selecting the right tools, and ensuring ongoing staff training to properly manage endpoints and security risks.
You know that Digital HR is the best option for your business, but you may have concerns about how to transition smoothly from a legacy IT infrastructure to the Cloud.
In this presentation we provide you with the tools and knowledge you need to Fast Track your Digital HR journey from roadmap to a live HR Cloud - quickly, efficiently and importantly, on budget.
This presentation walks you through our Rapid Deployment Solution, and NGA's HR extensions to SuccessFactors that improve your users' experiences by optimizing the core HR platform beyond its standard functionality.
You will see that it's possible to compress a typical implementation timeline by up to eight weeks by using best practice methodologies; methodologies that take you from design, through build, testing and launch.
The document discusses WorkPoint, a case management software solution. It provides efficient document, email, and case management capabilities through intuitive interfaces. It integrates with Microsoft Office applications and allows users to link emails, documents, and contacts to specific cases. The software allows companies to systematize processes, manage workflows, and gain oversight of projects and cases. It provides a standardized out-of-the-box solution built on SharePoint to address document and case management needs without extensive customization.
Deflate Workload Pressure in Complex SAP® EnvironmentsCA Technologies
Replay the Webcast: http://cainc.to/QRkcRj
SAP environments continue to increase in both size and complexity, spanning multi-platforms and cross-enterprise processes. To efficiently manage workloads within those environments, you need to remove the constraints that impact performance and business results. Success requires a smooth way to analyze your system environment and gather operational data from your application environments.
Reduce workload pressure. Join Roy Illsley, Principal Analyst Infrastructure Solutions at Ovum and Karthik Mahadevan, Sr. Principal Product Manager from CA Technologies as they examine how SAP Administrators can take advantage of automation tools. Find out how you can easily manage and monitor job scheduling for both SAP and non-SAP processes.
Visit us at http://cainc.to/rOCmAT
Effective SharePoint Architecture - SharePoint Saturday Stockholm 2016Alistair Pugin
The document discusses effective SharePoint architecture and provides recommendations for server roles, hardware specifications, and database configuration. It recommends a farm architecture with two web front end servers, two application servers, and a SQL Server 2012 cluster with two nodes. The web front end and application servers should each have 16GB RAM, 4 CPU cores, and two hard drives. SQL servers should have 32GB RAM, 8 CPU cores, and five hard drives configured for data, tempdb, and backup files. It also provides tips for securing SharePoint such as implementing firewalls, running security analyzers, and following hardening guidance.
Best Practices for ERP Cloud Migrations: A CFO GuidebookKim Pike
You're ready to start your journey to ERP in the cloud - now what? In this guide, we'll discuss best practices to migrate safely to the cloud, and how to get the most value out of your cloud implementation.
For more information, contact info@emtecinc.com
This webinar discusses migrating HRMS systems like Sage HRMS or Abra Suite to the cloud-based Sage People system. It presents Sage People as offering a more modern technology stack with increased productivity, workforce visibility, and intuitive user experiences. The webinar demonstrates Sage People functionality and proposes a phased implementation approach through the Sage People Preferred program to provide a core system quickly and scale functionality over time. Questions are taken at the end regarding next steps to learn more about Sage People and schedule a needs analysis.
This document discusses business continuity (BC) and disaster recovery (DR). BC focuses on ensuring an organization can continue operating during disruptive events, while DR focuses on restoring lost technology or data. The document provides questions to consider when developing a BC or DR strategy, such as identifying critical business functions, technological dependencies, and compliance requirements. It also discusses how automation can help improve BC/DR processes by standardizing restoration procedures. The key is having a plan to continue critical functions and restore necessary technology through contingencies and documented processes.
With 90% of large organizations already adopting RPA in 2022, chances are you are expanding your UiPath program and not leveraging the advantages of test automation yet.
Traditional manual software testing is a tedious endeavor. It requires multiple tools and an extensive set of activities that force humans to scour application screens, attempt various usage and input combinations, compare results to expected outcomes, and record observations.
Watch this recap to learn how UiPath Test Automation accelerates the quality of every Robotic Process Automation (RPA) or any application before it goes live – enabling teams to launch resilient robots and high-quality software without testing their patience.
Unlock Your Data with Oracle Data Visualisation - Chris KnowlesCedar Consulting
Wouldn’t it be cool if you could visually explore your HR/Financials data and join it with data from other sources, including spreadsheets, to gain new insights and tell new stories…?
The Best Way to Get Trained on Ivanti ProductsIvanti
Need better ROI on your Ivanti products? You should come to this webinar. We’ll discuss the best ways, ranging from free content to a dedicated TRM, that you can get trained on Ivanti products.
The document discusses Oracle's modern human capital management (HCM) cloud offering. It begins with safe harbor statements and then outlines the discussion topics that will be covered, including the changing nature of the workforce, Oracle's complete cloud offering, and why Oracle. It provides details on Oracle's HCM cloud capabilities like social, mobile, insights and strategy. It also shares customer examples and discusses Oracle's leadership in the HCM cloud market.
Top 10 Tips for a Successful HCM Cloud Implementation - James King, Oracle & ...Cedar Consulting
Cedar Consulting Head of Cloud Solutions, Duncan Davies and Oracle’s HCM Expert James King will discuss the some of the keys area to consider when planning an implementation in
the Cloud.
CanopyHR offers employment life cycle solutions to meet your business needs. With the most comprehensive Human Resource Management System in the mid market today, backed by industry experts and professionals, CanopyHR can help you manage your most important assets - "Your Employees!"
This document discusses leadership beyond agile and systems thinking. It introduces concepts like value demand and failure demand, and analyzing the different types of demands placed on an organization. It advocates designing systems based on understanding customer demands rather than focusing only on internal processes. Improvement is not enough - radical change requires understanding the system conditions and designing against customer demands. Experimentation is key to making sustainable changes that matter.
Taleo is Oracle's talent acquisition product that is part of their HCM cloud suite. It processes around 15% of US job hires each year and is used by over 50% of Fortune 100 companies. The document discusses Taleo's capabilities such as social and mobile features, analytics, and integration with PeopleSoft. It also provides an example implementation plan and discusses rebranding options for Taleo.
Top 10 Reasons for ERP Project FailureJohn Paulson
The document outlines common reasons why ERP (Enterprise Resource Planning) projects fail. The top reasons for overall project failure are incomplete requirements, lack of user involvement, and lack of resources. For projects going over budget or late, the leading causes are lack of user input, incomplete requirements, and changing requirements. The document was produced by Columbia Technical Consulting, who provides ERP project management services and training.
Case Against Scaling (Scrum Gathering Berlin)samililja
This document discusses challenges with large-scale software projects and knowledge work. It argues that large size is often due to too much work-in-progress and failure demand from problems like lack of transparency. Attempting agile frameworks at large scale can forget the customer focus. Instead, the document suggests rethinking the questions posed to find ways to reduce size and optimize for customer value delivery through approaches like limiting work-in-progress and removing non-value adding work.
WorkPoint 365 is a business-strategic cloud solution that takes full advantage of SharePoint 365 and integrates with Microsoft Office 365. It provides a turn-key solution for document and project management that is ready to use without requiring costly and time-consuming specialist development. Users can try WorkPoint 365 for 30 days free of charge to access centralized information management and efficient workflows.
This document provides an overview of COBIT 5, a framework for the governance and management of enterprise IT. COBIT 5 helps enterprises create optimal value from IT by balancing benefits realization with risk optimization and resource use. The framework is designed to be a single integrated governance framework that covers the entire enterprise from end to end. It separates governance, which evaluates options and sets direction, from management, which implements activities. COBIT 5 aims to help enterprises maintain high quality information, generate value from IT, achieve operational excellence, manage IT risks, optimize costs, and ensure compliance.
This webinar discussed endpoint protection and managing risks for small and medium-sized businesses. It covered the essential elements of endpoint protection like perimeter security, email defense, and endpoint protection. Attendees learned about defining organizational standards, understanding their risk without protection, and assessing their current security practices. The presentation recommended regularly reviewing standards, selecting the right tools, and ensuring ongoing staff training to properly manage endpoints and security risks.
You know that Digital HR is the best option for your business, but you may have concerns about how to transition smoothly from a legacy IT infrastructure to the Cloud.
In this presentation we provide you with the tools and knowledge you need to Fast Track your Digital HR journey from roadmap to a live HR Cloud - quickly, efficiently and importantly, on budget.
This presentation walks you through our Rapid Deployment Solution, and NGA's HR extensions to SuccessFactors that improve your users' experiences by optimizing the core HR platform beyond its standard functionality.
You will see that it's possible to compress a typical implementation timeline by up to eight weeks by using best practice methodologies; methodologies that take you from design, through build, testing and launch.
The document discusses WorkPoint, a case management software solution. It provides efficient document, email, and case management capabilities through intuitive interfaces. It integrates with Microsoft Office applications and allows users to link emails, documents, and contacts to specific cases. The software allows companies to systematize processes, manage workflows, and gain oversight of projects and cases. It provides a standardized out-of-the-box solution built on SharePoint to address document and case management needs without extensive customization.
Deflate Workload Pressure in Complex SAP® EnvironmentsCA Technologies
Replay the Webcast: http://cainc.to/QRkcRj
SAP environments continue to increase in both size and complexity, spanning multi-platforms and cross-enterprise processes. To efficiently manage workloads within those environments, you need to remove the constraints that impact performance and business results. Success requires a smooth way to analyze your system environment and gather operational data from your application environments.
Reduce workload pressure. Join Roy Illsley, Principal Analyst Infrastructure Solutions at Ovum and Karthik Mahadevan, Sr. Principal Product Manager from CA Technologies as they examine how SAP Administrators can take advantage of automation tools. Find out how you can easily manage and monitor job scheduling for both SAP and non-SAP processes.
Visit us at http://cainc.to/rOCmAT
Effective SharePoint Architecture - SharePoint Saturday Stockholm 2016Alistair Pugin
The document discusses effective SharePoint architecture and provides recommendations for server roles, hardware specifications, and database configuration. It recommends a farm architecture with two web front end servers, two application servers, and a SQL Server 2012 cluster with two nodes. The web front end and application servers should each have 16GB RAM, 4 CPU cores, and two hard drives. SQL servers should have 32GB RAM, 8 CPU cores, and five hard drives configured for data, tempdb, and backup files. It also provides tips for securing SharePoint such as implementing firewalls, running security analyzers, and following hardening guidance.
AUDWC SharePoint 2016 - Top 10 Compelling Business Reasons to UpgradeJoel Oleson
Why Upgrade to 2016? “The most reliable, scalable, secure and high performing SharePoint release ever...”
But are there really any new features for the business? In this session we'll dig into the Top 10 compelling business reasons to upgrade.
Australian Digital Workplace Conference in Melbourne
SharePoint Performance: Physical to Virtual to Microsoft Azure Cloud and Offi...Joel Oleson
SharePoint has been on the move first from physical to virtual and then from Virtual to Azure and the move to Office 365. How to achieve good SharePoint Performance needs to be taken from a holistic approach. Can we find SharePoint Zen?
This webinar was a joint webinar with Joel Oleson of Konica Minolta and Andi Grabner from Dynatrace
Search Strategy for SharePoint 2013 - London SP EvolutionsJoel Oleson
Audience: Architect, Business, IT Pro, Office365
The most important things to know about Enterprise Search is the power is not in simply turning it on, but as a strategic project in the enterprise to build the killer app. Search is the killer app of the consumer world and as it should be in the enterprise. One of the biggest investments of the product team in the 2013 launch was search. Not only did they include FAST technology under the hood in all versions of SharePoint 2013, but also invested heavily in moving search from the back office to the UX. In this session we’ll explore the 4 Pillars of Search and distill the most important aspects of successful planning and strategy. In addition we’ll help you sort through your hybrid scenarios for those working with Office 365.
Whitepaper Sharepoint Operations Checklist - Mark van Lunenburg, Daniel McPhe...Wilco Turnhout
This document provides guidance on operations management and monitoring for a SharePoint Server 2010 environment. It discusses the Microsoft Operations Framework (MOF) and how it can be applied. It also provides best practices around capacity management, change management, monitoring tools, daily/weekly/monthly tasks, and checklists. Monitoring options covered include diagnostic logging, health data collection, SharePoint Health Analyzer, web analytics, and using Microsoft Operations Manager.
Top 10 SharePoint 2016 New Features with focus on the business user. What's New, What's different, what matters? In this session we dig into the key features of SharePoint 2016 with more emphasis on what you can see than what's happening behind the scenes.
Casablanca SharePoint Days Enterprise Search StrategyJoel Oleson
The document discusses the four pillars of an effective enterprise search strategy: context, content, metadata, and user experience (UX). It emphasizes that context matters for different user roles and responsibilities. It also stresses that only a small percentage of total content should be indexed to ensure relevance. Effective use of metadata, such as managed properties and taxonomies, can help users refine searches. Finally, it highlights the importance of continuously optimizing the search experience and interface based on usage data and user feedback.
Search Strategy for Enterprise SharePoint 2013 - Vancouver SharePoint SummitJoel Oleson
The Four Pillars of Search really help you focus your search planning. In this session we dig into the context, content, metadata and UX or user experience that really matter. We also dig into a variety of publicly accessible SharePoint 2013 real world search pages to demonstrate the value.
Best Practices to SharePoint Architecture Fundamentals NZ & AUSguest7c2e070
This document provides an overview of SharePoint architecture best practices presented by Joel Oleson, an 8-year veteran of SharePoint. It discusses SharePoint logical and physical architecture fundamentals, common mistakes to avoid, and differences between Windows SharePoint Services 3.0 and SharePoint Server 2007. Key concepts covered include web applications, site collections, sites, servers having specific roles, and topology planning based on usage and requirements. The presentation aims to help admins properly plan their SharePoint implementations.
This document provides an overview of new features in SharePoint 2016 and guidance for deploying and upgrading to SharePoint 2016. It discusses the new MinRole architecture, requirements for hybrid deployments, and the overall upgrade process from planning to post-upgrade testing. Key points include that MinRole optimizes farms for scale by defining server roles, Distributed Cache requires 3 servers for high availability, and upgrades require testing custom solutions for compatibility with SharePoint 2016.
SharePoint 2013 Enterprise Mobile Strategy - London - Joel OlesonJoel Oleson
SharePoint 2013 Enterprise Mobile Strategy
Delivered by: Joel Oleson
Audience: Business, Architect
So much is changing every day with Microsoft's support for mobile devices with apps for iPads, iPhones, Android phones and tablets, and new Windows Phone devices. With apps SharePoint Online and Office Online, there's a lot to keep track of and understand. In this class, we'll dig into the latest releases of these apps to understand both support and function. We'll also look at Responsive Web Design as a mechanism to support SharePoint for mobile. Is Word, Excel, and PowerPoint good enough on the iPad? The answer is "yes" and we'll help you understand how to ensure you have the right strategy for licensing in addition to taking advantage of the best of what Microsoft is releasing. If you think you knew SharePoint and Mobile, think again!
This document discusses creating a roadmap for a company's SharePoint success. It recommends developing a roadmap that defines business priorities, related SharePoint projects to implement initiatives, and an architectural plan. The roadmap approach involves understanding the current state, meeting with stakeholders, defining business goals and projects. Benefits include aligning SharePoint with business needs and defining governance, technology requirements, and a measure of success. The document provides examples of roadmaps and outcomes organizations have achieved.
Sharepoint on-premise office365 and hybrid Pros, Cons and ComparisonFaisal Masood
Softvative presentation on SharePoint on-premise Office 365 and Hybrid - Pros, Cons and Comparison covers more than 10 aspects of the three environment for intelligent decision making.
By: Faisal Masood - PMP, MCITP, MCTS
Sharepoint, MS Project Server EPM / PPM Consultant
Softvative Inc
Joel Oleson: Business Process Automation Made Easy in SharePoint and Office 365Joel Oleson
SharePoint Futures: Microsoft Flow, Powerapps, and 5 steps to Business Process Automation made easy
Listen to Joel Oleson open up the latest in the future of SharePoint and Office 365 as we address product gaps. InfoPath is dead, SharePoint Designer is deprecated. We will properly position current SharePoint investments and look at the latest in SharePoint 2016 with Flow, Power Apps, and powerful solutions like Infowise as we look at industry trends and address product gaps to simplifying business automation today.
14 Tips for Planning ECM Content Migration to SharePointJoel Oleson
• Is your organization using any Enterprise Content Management systems besides SharePoint?
• Has your current ECM system been deprecated or require an expensive annual maintenance contract?
• Does your firm already use Microsoft SharePoint as an intranet/collaboration portal?
• Would you like to leverage the cutting edge ECM and taxonomy features in SharePoint 2010 or 2013?
If so, it may be time to migrate your scanned and other transactional documents from your legacy ECM system to SharePoint, and take advantage of innovative ECM and taxonomy features available in this powerful platform.
Top industry experts and influencers Joel Oleson and Tom Castiglia from Hershey Technologies will explain best practices to plan and implement a successful ECM content migration to Microsoft SharePoint. Join us on June 4th to learn about:
• Using ECM and taxonomy related features in SharePoint 2010 and 2013
• Reasons to migrate content to SharePoint (as well as reasons not to migrate!)
• Best practices for ECM architecture in SharePoint including security, taxonomy and governance
• 14 specific tips for planning your migration from any ECM system to SharePoint
Prepare for SharePoint 2016 - IT Pro best practices for managing your SharePo...Toni Frankola
This document provides an overview of best practices for preparing to upgrade to SharePoint 2016. It discusses upgrading farm roles and services, hardware requirements, database best practices, security considerations, and lifecycle management strategies. Key points include updating all servers to the latest versions, using SQL aliases instead of server names, enabling BLOB caching, and converting web applications to claims-based authentication before upgrading. The document aims to help IT administrators successfully upgrade their SharePoint infrastructure to the new version while maintaining performance and security.
SharePoint and Office 365 Power User Tips Tricks and ToolsJoel Oleson
Join Joel Oleson (SharePoint MVP) and Karim Roumani (Founder, TruApps) in revealing some of the most useful and powerful SharePoint end user productivity tips and tricks of 2016 that will take you a step closer to being more amazing at SharePoint. Learn:
•Search Secrets
•File-Operation Tips and Keyboard Shortcuts
•New Sharing Features
•SharePoint Office 365 App Store Hidden Treasures
•Moving and Copying Files in SharePoint
•Working with Enterprise Document Templates
•Forms for Document Mail Merge
If you are a SharePoint or Office 365 administrator, don't let your end users miss out. Please forward this educational webinar to your end users.
The document discusses key considerations for implementing an IT service management (ITSM) tool set. It covers determining requirements and processes before selecting a tool, ensuring management commitment and dedicating resources, focusing initially on high priority processes like the service desk, developing effective communication plans, addressing technology and data integration needs, and providing customized training before going live.
This document provides an overview and agenda for a presentation on implementing records management in SharePoint 2010. The presentation covers an introduction to records management, planning for record retention, designing governance and taxonomy for records, linking physical and digital records, best practices, avoiding common pitfalls, and resources. The agenda includes discussions of the different types of records in SharePoint 2010, information management policies, e-discovery capabilities, governance considerations, designing a site taxonomy, approaches to linking physical and digital records including document imaging, and best practices for a successful implementation.
The document discusses challenges faced by Simple Getaways including multiple versions of documents between offices and difficulty accessing data across locations. It recommends implementing SharePoint and PeopleSoft to address these challenges by enabling document sharing and access to data across regional offices. The recommendation is justified by explaining how SharePoint allows staff to upload, share and manage documents and information between locations, addressing the key challenges.
This document discusses Microsoft SharePoint Online and its benefits over locally hosted file servers. SharePoint Online allows easy access to files from any device and collaboration capabilities. It reduces IT maintenance costs as Microsoft handles software updates and server maintenance. While SharePoint Online provides functionality at a lower cost, proper planning of security settings and customized sites is required to avoid expensive consulting fees. Overall, SharePoint Online is a worthwhile investment that helps future-proof a company's operations.
The document discusses various important considerations for a SharePoint implementation project. It addresses questions that commonly arise, such as whether SharePoint can deliver the proposed solution out of the box or if additional development is required. It also compares the on-premises vs cloud options and factors like licensing costs and existing IT infrastructure that influence the decision. The document emphasizes that requirements gathering is key and that the goal should be a functional system rather than focusing on aesthetics. Information architecture and content types are discussed as important early components. Governance and various technical aspects like reporting, documentation and change management over the long term are also addressed.
The document discusses why some organizations continue to use both manual and computerized accounting systems. Younger, more tech-savvy individuals may see computerized systems as faster and more accurate, while older accountants who learned on manual systems may disagree. Additionally, a lack of training can cause reluctance to fully adopt new computerized systems that are not well understood. The document goes on to discuss how technology has helped CPAs by providing accounting software, applications, and devices that save time and money.
This document outlines a presentation on preparing for an enterprise implementation of SharePoint 2010. The presentation covers assessing needs, new features in SharePoint 2010, choosing the appropriate licensing and version, pre-implementation planning tasks like governance, infrastructure assessment, site taxonomy design, and metrics for success. It also discusses implementation approaches, driving user adoption, best practices, and common pitfalls to avoid. The presentation provides resources for learning more about SharePoint 2010 and scheduling a consulting engagement.
The Seven Most Important (Non Technical) SharePoint Success FactorsRichard Harbridge
The document discusses seven non-technical factors for successful SharePoint implementations: understanding requirements and limitations, estimating effort accurately, achieving buy-in, determining return on investment, implementing governance, adopting an iterative approach, and improving user adoption. It provides details on each factor, emphasizing the importance of clear expectations, effective communication, governance, and an iterative rollout process to achieve SharePoint success.
This document summarizes the seven most important SharePoint success factors according to Richard Harbridge. It discusses understanding non-technical factors like requirements, limitations, and effort estimation. It emphasizes achieving buy-in by mapping needs to technology and managing expectations. It addresses determining and supporting ROI through prioritization and improving return. It covers implementing successful governance through teams, deliverables, and frameworks. It recommends an iterative implementation approach with communication and support planning. Finally, it discusses improving user adoption by demonstrating value, training, and support.
Is SharePoint working for you, or are you working for SharePoint..?
Why do many end users cringe when they hear the word 'SharePoint'? It's not because SharePoint is a bad platform (quite the contrary actually), it's because of their past experiences with SharePoint.
This webinar explored how you can make your users fall in Love with SharePoint and drive end user adoption in your organization!
Brian Lalancette CollabCon 2015 Developing a Business Requirements Strategy f...Brian Lalancette
We regularly see SharePoint introduced by IT then thrust upon unsuspecting users as (for example) a replacement for file shares or a cure-all collaboration tool. But several important questions get missed: What are the business problems we’re trying to solve by rolling out SharePoint? What are the short- and long-term objectives around introducing or upgrading SharePoint in a particular organization? How exactly do we go about spec’ing and sizing SharePoint farms? What factors will ultimately drive not only the initial go-live state of your SharePoint farm, but also map out its growth strategy? Finally, what’s the best way to proceed if we don’t have (or can’t easily get) the answers to all these questions yet?
Requirements management and the business analystRobert Darko
The document discusses the roles and responsibilities of various professionals involved in requirements management using SharePoint. It describes the roles of the Business Analyst, System Administrator, Super User, SharePoint Designer, Web Developer, and End User. The Business Analyst acts as a liaison between business and IT, gathering requirements and ensuring alignment. The System Administrator focuses on backend configuration and integration. The Super User configures SharePoint sites to meet business needs without coding. The SharePoint Designer customizes sites using workflows, databases, and branding. The Web Developer handles complex integrations and customizations. Training requirements and workloads are also outlined for each role.
The document discusses different universities' experiences implementing ITSM (IT service management) frameworks and ServiceNow. Key points discussed include:
- NC State implemented ServiceNow for incident and knowledge management and is working on service catalog, asset management, and change management.
- Princeton implemented ITSM to improve processes, align services to business needs, and enable continual service improvement. They are training staff, implementing processes, and expanding partnerships.
- Oregon State migrated various systems to TeamDynamix to provide a single service portal, improve self-service, and leverage uniform metrics and workflows. They discussed lessons around training, resources, buy-in, and defining needs and processes upfront.
- The document closes with
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Dynamic Procedures and Case Management
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Flexible Custom Workflows for Banner ERP and the CampusBonitasoft
BonitaSoft and our partner, Vivantech presented at the Banner User Conference on creating 'Flexible Custom Workflows for Banner ERP and the Campus.' Learn advice and tips on workflow options for BannerERP, and ideas on how to extend other functionalities of ERP with computerized forms.
Data Governance in an Agile SCRUM Lean MVP WorldDATAVERSITY
Most of us learned data modeling via a waterfall-driven methodology lens. Yet Agile and other modern development methods have for the most part assumed that data governance is an anti-pattern to just getting things (software) done. Well look at questions such as:
•Are Agile and Data Governance Enemies?
•How can we get stuff done AND get systems delivered?
•And what do we do about existing systems delivered without data governance attention?
We'll also look at how data modeling fits in the answers to these questions.
Strategy & Success: Practical Tools & Techniques For The Strategist, Architec...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonJoel Oleson
I had so much content I couldn't include in my keynote and so much I wanted to talk about. I put together a second deck to cover those further details around team forming, process to become a SharePoint Rockstar, and so on. The pictures helped encourage more stories and pull out customer experiences. (Best experienced with Joel)
This document discusses common challenges and bad practices when using SharePoint as well as alternative approaches. Some key bad practices discussed include lack of planning, governance, documentation, and following development best practices. The document recommends establishing governance, planning, architecture, and documentation guidelines upfront. It also emphasizes the importance of communication, training, and gathering user feedback for success.
Similar to SharePoint Operations Framework - Planning and Guidance (20)
A hybrid SharePoint environment is composed of an on-premises deployment of SharePoint Server 2013/2016 and a SharePoint Online tenant in Microsoft Office365. A hybrid Search approach enables end users to get and view search results across all environments. In this session, learn about pre-requisite considerations when configuring hybrid search deployment and what you will need to know about Hybrid Search when planning for a deployment.
Tangible benefits from SharePoint IM summit 2010 wellington - chandimaChandima Kulathilake
This document provides information about Knowledge Cue Consulting and their expertise in SharePoint. It discusses their SharePoint consulting services such as strategy and planning, training, and deployments. It also provides examples of how organizations have realized benefits from implementing SharePoint solutions.
IW210 WCM for the Power User - how to use publishing technologies in the re...Chandima Kulathilake
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This document provides an overview and summary of topics covered in a two-part session on deploying and administering Microsoft SharePoint Products & Technologies 2007. Part 1 covers basic deployment topics like logical and physical architecture, administration models, and topology planning. Part 2 discusses advanced deployment of intranet, extranet, and internet solutions, including planning, capacity planning, and content deployment strategies. The document provides guidance on logical architecture, hardware requirements, high availability strategies, and caching best practices for optimized SharePoint deployment.
The document discusses preparing for and performing an upgrade from Microsoft SharePoint Portal Server 2003 or Windows SharePoint Services 2.0 to Microsoft Office SharePoint Server 2007. It covers running prescan to identify issues, various upgrade methods like in-place, gradual, and content database migration. Post-upgrade considerations include customizations and configurations that need to be reapplied. Tools from partners can help with tasks like migrating customizations.
The document discusses operational management of the SharePoint platform. It provides an overview of the SharePoint platform, including the core technologies and layers. It then discusses operational activities like planning, governance, roles and responsibilities for operating the platform. Specific topics covered include server farms, service applications, backup/recovery, and best practices for balancing requirements and capabilities.
UX01 Customization Tour Of SharePoint - APAC Conference Sydney - 2007Chandima Kulathilake
This document provides an overview of customizing SharePoint by modifying stylesheets, master pages, and page layouts. It discusses using the browser and SharePoint Designer for basic and advanced customizations respectively. Key options covered include changing colors, fonts, page layouts through CSS editing, and creating/modifying master pages and page layouts. The document demonstrates these customizations and provides resources for learning more.
This session will cover how to plan for upgrading your SharePoint 2003 and 2007 server farms to SharePoint 2010. We will cover the tools available today and how you can test your existing SharePoint 2007 deployment for upgrade compatibility. We will also cover important planning steps for a successful upgrade project and how to upgrade using the available upgrade paths.
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This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
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Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
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2. Chandima – aka “Chan” @chandimak on twitter Director @ Knowledge Cue from New Zealand Started with SharePoint 2001... SharePoint MVP since 2007 www.chandima.net/blog chandima@knowledgecue.com
3. Quick poll IT Managers? Developers? Business Analysts? Support/Help Desk Analysts? CIOs? Others?
5. Operational Management Characteristics There is work involved to ensure something is working (running) – ex: TimerJobs - Backups Schedule with actions to perform Daily/Weekly tasks Actions performed by ‘technical’ experts Focus is on repeatable and consistent actions Investment in equipment/technology or staff Value of operational actions must outweigh the costs
6. Frameworks… Information Technology Infrastructure Library (ITIL) Microsoft Operations Framework (MOF) Control Objectives for Information and related Technology (COBIT) Provides guidelines and process for service management in IT
10. Frameworks… and SharePoint Each of these come with their own pros and cons In ‘real world’ these can be very ‘logic’ driven and can be hard to be put into ‘practical’ use Lot’s of acronyms but not much ‘action’ Requires expertise ‘in-house’ or have to be trained and administered to gain measurable success overtime
11. I will shoot the dog if you don’t apply <insert> to my SharePoint!
12. SharePoint – post deployment stress Company XYZ has deployed ‘SharePoint’ Company XYZ has used SharePoint ‘Expert(s)’ company ABC to build an Intranet/DM/RM/Widget etc – or something that no one knows apart from it’s ‘SharePoint’ You are part of a team or ‘the team’ who looks after IT or the designated ‘SharePoint thingamabob’ You get called into a meeting and you are IT! (from tomorrow) You are a manager who has been told by your boss that your team is now responsible for managing ‘SharePoint’! You get called/email by a user with “my sharepoint is broken”
14. Why is SharePoint special? It’s a business enabler Requires ‘business first’ attitude Usually it’s the g33ks who get’s to play with it first and make rules on how to use it… (and manage it) There is shortage of people with experience in business/technical balance People who have ‘skillz’ was already recruited by your competition
17. What is the core platform? Hardware Network Software Management and Operations
18. Solution Solution Solution Solution Solution Solution Solution Solution Solution SharePoint Platform Development Test Production Production Backup Disaster Recovery
20. Key decision points Learn as you go Up skill your existing team Look for a ‘SharePoint-SomethingSomething’ – call Bob the recruiter Seek external expertise Outsource everything Out source but In Source key knowledge Do nothing..
22. Easier said than done… The mythical all encompassing ‘Governance’ document! – who wrote that? Fairly new people in SharePoint space People leave.. (after you’ve trained them!) Continuous change.. More solutions.. Shrinking windows for overall SLA’s High complexity..
24. Operations Planning – solution vs. platform Separating “technical exercise” Identifying the overall process Risk assessment Business impact assessment Business continuity plan
25. Planning Scenarios ABC application is a business application used by all users between the hrs. of 8am and 6pm It is hosted on the SharePoint platform XXX server has gone down and to mitigate the business impact to users of ABC application we need XXX to be operational in N hrs. In order to recover XXX server/system we will opt for YY process. In order to meet this we need ZZ hardware/software etc
26. RTO and RPO Recovery Time Objective The amount of time that can elapse between the occurrence of a ‘disaster’ and the affected system being returned to an ‘agreed’ operational readiness state The time it takes to get up and running again
27. RTO and RPO Recovery Point Objective The amount of time prior to any ‘disaster’ where data loss may (and will) occur Maximum amount of data loss that is deemed acceptable in the event of DR Near – Zero RPO always incurs $$$ and complexity
28. Less critical RPO = 12 Hrs. – Data loss of 12 Hrs. or less RTO = 24 Hrs. – SharePoint is unavailable for 24 Hrs. Disaster declared at 8am Last backup at or after 8pm Fully operational by at 8am next day Time RPO 12 Hrs. RTO 24 Hrs.
29. High critical RPO = 30 Mins. – Data loss of 30 Mins. or less RTO = 1 Hrs. – SharePoint is unavailable for 1 Hrs. Disaster declared at 8am Last backup at or after 7.30am Fully operational by at 9am Time RPO 30 Mins. RTO 1 Hrs.
30. Company ‘Crash n Burn’ Users 200 Distributed to 3 offices (3 locations) No centralized IT team Very re-active to business/user needs Strong focus on ‘new shiny’ technology driven by IT Short lived projects with low budget Unfinished projects DIY mentality
31. What ‘Crash n Burn’ wanted.. And got.. Our users wanted a place to store some documents. We are running out of server space and thought that we should put documents in SharePoint We asked ‘company’ to setup SharePoint and have been using SharePoint to store documents and now we also use it as our Intranet One of our guys want to know how to look after it since we don’t want to keep paying for support
34. Company ACME Users 6000+ Distributed to 2 offices Centralized IT team Long term IT strategy and vision with CIO and second and third level management teams Risk averse – prove before move IT spending is managed and aligned to business growth
35. Acme wish list… We want to see if we can provide our teams with the ability to share documents online relating to projects that they need to have access to across the two locations Longer term we have identified that we need to apply document management practices across all our business units – so this can be used as a test bed as it’s in our business plan Before we buy into any technology we’d like to see if it (technology) fits within our current IT framework and if we need to hire new staff or up skill existing staff
36. Finding the ‘Balance’ Soft skills and technical skills Very good business communication skills Spatial awareness of organisation
37. Training… not an afterthought.. There is no point in telling someone else to run with SharePoint if you don’t know how to walk with SharePoint Invest in a balanced mix of out sourced vs. in sourced Ensure you get ROI from vendors/third parties by working with them directly ‘on-site’
38. Daily Tasks Performing Physical Environmental Checks Performing and Monitoring Backups Checking Disk Usage Checking the Event Viewer Monitoring Server Performance Monitoring Network Performance
39. Weekly Tasks Archive Event Logs Check for Security Updates Review SLA Performance Figures Archive Data Environmental Tests Database Maintenance
41. Key Takeaways -Operational Management The managing of stuff to keep everyone in a ‘happy’ place There is NO ‘one size fits all’ What works for me will not work for you Take the ideas and build on them Start Small – Think BIG Consider Office365 > All of the usual operational headaches are taken care of! White paper with ‘Tasks’ and ‘Checklists’ > http://bit.ly/spopschecklist - good learning point…
42. Other sessions Health and Monitoring for the IT Pro – Todd Carter (part 1) 4.15pm – Whittle Room Extending Health and Monitoring – Todd Carter (part 2) Wednesday 3pm Westminister Room Fine Tuning SharePoint 2010 – performance and optimasation – 4.15pm WestministerRoom – Eric Schupps and Rob Foster (Developers)
The session outlines why IT operations teams need to be "SharePoint operational ready" by ensuring that when project teams handover solutions built using SharePoint, these can be supported using existing support tools and processes. The session covers IT operational management frameworks and how/why IT teams should plan to add SharePoint to their operational management duties. The session will cover roles, responsibilities and skills required in IT teams to be able to help the business manage and operate a SharePoint platform after "go-live". The session will look at some of the challenges and possible actions to overcome these in order to provide a stable and robust SharePoint operational management platform.
It has been 10 years of SharePoint – personally I’ve worked on MCMS/SPS2001/STS and WSS/SPS2003 and 2007 and 2010 over the years – now I mainly focus on IT pro and system architectureOver the last year or so I have been involved with working with companies on how to mobilise their existing teams to understand the magic (sometimes black) behind ‘SharePoint’ and help them grow and retain their staff from a day to day operational point of view…
The challenge that we see at the moment is across many organisations is that over time as the use of SharePoint grows up – the demands from business as well as users also goes up! When a single ‘solution’ is deployed to SharePoint then there is only less things to worry about – however as we all know SharePoint as a platform can be used for many things. Whether it is document management or as an intranet that provides a host of ‘services’ that sit on the SharePoint ‘platform’ over time the existing processes must be revisited and revised.
When starting for form a picture of what it is that is meant by operational management its important to understand that you need to relate these to the underlying technology stack of SharePoint as well as what’s possible with SharePoint..
When talking about IT operational management it’s also important that we know about industry recognised standards and frameworks – companies sometimes put a lot of emphasis on these and it’s important to be mindful of these when talking with IT managers and IT departmentsThere are many companies who go to great lengths to ensure that these are the processes or the frameworks they put into practice.
Why MOF?Changes to the components of an organization's infrastructure, such as firmware updates to routers and firewall rules changes, on which SharePoint Server relies can result in an unexpected outage. Modification in these areas can happen without the involvement of the organization's SharePoint team. MOF is a structured and flexible model that is based on the following resources:Microsoft Consulting Services (MCS) and Customer Support teams and their experiences working with enterprise customers and partners, as well as the internal IT operations groups at Microsoft.The IT Infrastructure Library (ITIL), which describes the processes and best practices that are required for the delivery of mission-critical service solutions.ISO/IEC 15504 from the International Organization for Standardization (ISO), which provides a normalized approach to assessing software process maturity
You need to make sure that you can understand what they mean when they say this – I was working with an organisation where the business owner of the ‘operations’ assurity team was very passionate about the subject but had no real visibility of how it was actually applied in real world – so there was a disconnect between the people who actually carry out the doing!
The appeal of SharePoint is that it serves multiple purposes with a single technology stack being used – the promise is that it’s business user focused
The true challenge with a ‘deployment’ that is multi-use is the way in which you manage it – for example if you commoditize the offering to a large user base with different needs then your process/rigour around how you look after the ‘core deployment’ is very important.
The key decision points for any type of organisation when it comes to SharePoint is if whether to ‘learn as you go’ vs options such as hiring new or third parties.
What else would you add to this?ABC application should not incur any data loss?ABC application should must not be offline for more than 30mins a day!
Robbie Robertson, Richard Manuel, Garth Hudson, Levon Helm and RickDanko
This is a challenging one – for example you may find that within your team you have very exceptional technical team members who are extremely well aware of the technical functionality etc however if that person now needs to understand what end users are experiencing and need to interact with the business as part of this then they maybe not the right person.scope –Internet (WCM)Intranet + ExtranetBusiness Application PlatformDM/RMTeam SitesBI PortalsReportingPoint Solution
The challenge that we see at the moment is across many organisations is that over time as the use of SharePoint grows up – the demands from business as well as users also goes up! When a single ‘solution’ is deployed to SharePoint then there is only less things to worry about – however as we all know SharePoint as a platform can be used for many things. Whether it is document management or as an intranet that provides a host of ‘services’ that sit on the SharePoint ‘platform’ over time the existing processes must be revisited and revised.