Shahzad Ahmed is a Front Office Supervisor at Holiday Inn in Riyadh, Saudi Arabia with over 5 years of experience in hotel management. He has a Bachelor's degree in Commerce from Karachi University and is seeking to leverage his strong communication skills and guest relations experience. His objective is to maximize brand awareness, sales, and profitability through effective marketing campaigns. He is proficient in English, Urdu, Punjabi, and Arabic.

1. Shahzad Ahmed
Mobile: +966- (50) 9045357 E-mail: Shazeea84@gmail.com
Address: Riyadh, Saudi Arabia
CAREER OBJECTIVE
Highly professional and dynamic sales with vast experience of maximizing awareness,
sales, and profitability of organizational brand.Experience of working in fast paced
environments with the ability to deliver at the least turnaround time. I possess excellent
knowledge and work experience to understand brand guidelines and market analysis to
execute marketing campaigns that effectively reinforce and build brand images.
PERSONAL INFORMATION
Date of Birth: April 05, 1980
Gender: Male
Marital Status: Married
IQMA Status: Transferable
Driving License: Available
Nationality: Pakistani
ACADEMIC QUALIFICATION
Graduation (Bachelor in Commerce
Karachi University Pakistan (2001)
Intermediate (Commerce)
Private Inter Board Karachi (1998)
Matriculation
P.E.C.H.S Boys High School Karachi (1996)
WORK EXPERIENCE (Nov 2011-Continue) 5 Years
Holiday Inn (Riyadh) Front office Supervisor (2011-Continue)
 Maintain inter-departmental relationships to ensure seamless guest services
 Control the availability of rooms, rooms types, accuracy of room count and rate
categories.
 Compile statistics for front office and provide reports relating to that area

2.  Liaise with Housekeeping Department to ensure room image is maintained and
the rooms policy is adhered to
 Be aware of credit policies and procedures and liaise closely with Finance
Department to ensure that credit procedures are properly carried out
 Handle Guest request upon check in.
 Handle telephone calls that will come from Operator department .
 Make reservation during absence reservation department
 Check in and check out in professional way
EXPERINCE IN PAKISTAN 5 Years
 Front Office “PEARL CONTINENTAL HOTEL” as Guest Relation Agent.
Start January to September. (2010 to sep 2011)
 1 year experience in “ ERICSSON ” as Receptionist start (Jan 2009 to December 2009)
 2 Years experience in “KARAM CERAMICS LIMITED” as a Assistant Manager in
(Roller Kiln (F/t) Department. (January 2007 to December 2008)
 2 Year Experience in MASCOM INTERNATIONAL call & Surf as a Telephone &
Computer Operator (November 2004 to December 2006)
PROFESSIONAL HIGHLIGHTS
 Good command on MS Office, MS Outlook.
 Guest facilitation by providing the best quality services.
 Analyzing Guests experience with company’s services.
 Help to match Guests' needs and business strategy to organization design,
procedures and technology
 Highly organized and dedicated with a positive attitude.
 Cheerful, enthusiastic and creative.
 Excellent grasp on English and Urdu and Arabic.
CERTIFICATIONS
 Urban Search and Rescue (Swedish Civil Contingencies Agency) 2009
 Loyality Champion Holiday Inn (IHG) 2015
 Member Check-In Experince Holiday Inn (IHG) 2015
EXTRA CURRICULAR ACTIVITIES
 Reading Books, Newspapers, Web Browsing, listening music, cricket.
Languages
 English, Urdu & Punjabi, Arabic.