1. CURRICULUM VITAE
PERSONAL DATA
Name: Mrs. Cintia Dias
Nationality: Indian
Date of Birth: 14th March 1987
Marital Status: Married
Passport No.: G 8069485
UAE Driving License No.:586918
Mobile No. UAE: +971 50 1672940
Mobile No. India: +91 9673172252
Current location: Sharjah – UAE
Email address: cynthia_m_dias@yahoo.co.in
SUMMARY
Seeking a position in an organization where my extensive experience will be further developed and utilized.
PROFESSIONAL EXPERIENCE
05/2012 – Till date Executive Secretary at Torous Group – MAWAD, Sharjah – UAE
 Member of the company’s management
 Managed the business development and sales activities for government projects
within the Middle East (esp. UAE, KSA, Qatar, Oman, Kuwait, Bahrain)
 Assessed marketing opportunities and targeted markets to identify, qualify and
develop solid, high level relationships with new business prospects and multiple
partners in the construction field (esp. with Manufacturer, Contractors, Consultants,
Governments)
 Generated possible sales lead and followed up sales activities
 Wrote formal proposals, responded to tenders and met business targets
 Increased turnover by researching new business opportunities and expanding the
company’s client database as well as product portfolio
 Analyzed budget requirements to identify strategic business opportunities
 Undertook professional company and product presentations and negotiated with
prospective customers
 Implemented marketing activities such as design of company website, brochure,
exhibition stand and other promotional material
 Worked closely with the accounting team and reported directly to the CEO
 Attended various meetings, conferences and exhibitions
 Implemented all purchasing procedures, and sourcing of material both locally and
overseas.
 Preparing technical submittal & prequalification documents
01/2010 – 05/2012 Sales Executive / Archives Clerk at Torous Group – MAWAD, Sharjah – UAE
 Performed document scanning procedures and logged them in the company's
computer system format for review by other internal departments and the
company's branch office
 Daily mail procedures, collecting & sending, sorting and distributing the regular
mails, including other courier services to be distributed internally. Notify co-workers
when the mail procedure was complete.
 Responsible for customer service in the construction material division, duties
included answering customer queries, faxes, and emails, providing detailed and
updated information on new & existing products.
 In charge of photocopying all confidential documentation and filing accordingly
 Prepared and checked invoices, managed delivery of goods as well as handled
payments
 Responded to tender projects and met business targets
 Calculated prices under consideration of the breakeven point
 Built and maintained excellent customer relations and high service standards

2.  Monitored and analyzed costumer sales volumes, prices and competitors
 Handle operations of all carriers i.e. sea freight, Air freight, Land transportation
 Organized land transportation for inbound and outbound. LCL/FCL shipments,
coordinate multi point loading and monitor the movements
 Proper maintenance / renewal of customs code, HS CODE
01/2007 – 12/2009 Travel Desk Associate at Transebolg Travel Agency, Goa – India
 Arranged / booked / cancelled travel and tourism packages
 Organized itineraries for business, individual and group traveler
 Calculated prices under consideration of the breakeven point
 Prepared and checked invoices as well as handled payments
 Corresponded with customer in English, Hindi and Konkani via telephone, email
And in person
 Acquired and supported customer
 Performed queries in multiple database
EDUCATION
Year 2015 B.A. Bachelor of Arts, Himalayan University – India
Year 2005 H.S.C. Higher Secondary School Certificate, Goa University – India
Year 2003 S.S.C. Secondary School Certificate, Goa University – India
FURTHER SKILLS
Technical Skills
2006 Diploma “ITI – Industrial Training Institute” Goa – India
1 Year Diploma Course in Computer Operations & Programming Assistant
Operating System: Windows
Software: MS Word, MS Excel, Power Point
Language Skills
English: Written and spoken fluently
Hindi: Written and spoken fluently
Konkani: Written and spoken fluently (Native Language)
Tamil: Beginner
Other Skills Holding UAE Driving License since 2015
PROFESSIONAL DEVELOPMENT:
2007 Training in Galileo for Travel Professionals – 6 months
HOBBIES & INTERESTS:
 Exploring different languages, cultures and countries
 Meet and greet with friends
 Art and design
REFERENCES
References are available upon request.
Cintia Dias