Umer Riyazshah is seeking a job in a professional environment where he can utilize his skills and experience. He has over 8 years of experience in sales and customer service roles at banks such as ADCB, Axis Bank, and HDFC Bank in Dubai and India. His experience includes generating leads, maximizing sales, relationship management, and he was awarded for his performance. He has a bachelor's degree from Kashmir University and diplomas in computers. His strengths include commitment, self-confidence, and good communication skills.

1. UMER RIYAZSHAH
E-mail:shahwaamick@gmail.com
Address:Tiger Building Al Nahda Dubai
Mob. No.: 0501227364
CAREER OBJECTIVE:
Willing to work in a professional environment so as to utilize my professional skills and learning’s. I
believe in teamwork and teamsprit as source cultivation. I consider commitment and dedication as
the keys to success.I keep positive attitude towards issues and so as to my profession. To achieve
successful position in the dynamic and challenging industry to invest my experience gained and
unleashed talent to a reputed organization thereby blossomand grow with the industry, thus aiming
at to be a self sufficient person and make an identity of my own.
WORK EXPERIENCE:
SALES OFFICER –ADCB (Abu Dhabi Commercial Bank ( Feb 2015 Till Date )
 Generating leadsthrough proactive screening of market with an active role in the sales process
 Maximizing products sales to reach set targets by probing customer needs.
 Implement the detailed sales plans to achieve his target
 Planning daily calls and visits to ensure achievement against targets.
 Promoting the BANK’s services and products through direct and cross selling to achieve the
bank’s goals and increase its market SHARE in those products.
 Maintain the relationship with the customersand work constantly on improving it, and ensure
that service quality exceeds customers’ expectations and fulfils their needs on a level that ensures
preserving those customers.
 Represent the bank in the exhibitions & campaigns that the bank conducts to reflect the best
image of the bank.
SALES OFFICER –AXIS BANK- INDIA (January 2013 TO Nov 2014)
 Axis Bank is the third largest private sector bank in India. Axis Bank offers the entire
spectrumof financial services to customer segments covering Large and Mid-Corporate,
SME, Agriculture and Retail Businesses. With a balance sheet size of Rs.5,85,628 corers
as on 31st March 2014, Axis Bank is ranked 9th amongst all Indian scheduled banks.
 KRA’S : 20 Accounts Target , Life Insurance , General Insurance And Credit Cards

2. BUSSINESS DEVOLMENT EXECTIVE - HDFC BANK (MARCH 2011 – JAN 2013)
 Hdfc Bank is the second largest private sector bank in India .Hdfc Bank offers
spectrum of financial services to the customer segments covering large Mid–
Corporate ,Retail Businesses,Agriculture ,SME, And Nri’s. Hdfc Bank is ranked 7th
amongst all Indian scheduled banks
 KRA’S: 15 Accounts Target, Credit Card, General insurance.
Team Leader Airtel (Call Center ). (March 2008 -Feb 2011)
 Tenure:2 years & 11 months (March 2008 -Feb 2011)
 Designation: TeamLeader
 KRAs: Supervising Team
Key Responsibilities:
 Create an Environment oriented to trust, open communication, creative thinking, and
cohesive teameffort
 Provide the teamwith a vision of the project objectives
 Motivate and inspire teammembers
 Lead by setting a good example (role model) - behaviorconsistent with words
 Coach and help develop teammembers; help resolve dysfunctional behavior
 Facilitate problemsolving and collaboration
 Strive for teamconsensus and win-win agreements
 Ensure discussions and decisions lead toward closure
 Maintain healthy group dynamics
 Intervene when necessary to aid the group in resolving issues
 Assure that the teammembers have the necessary education and training to effectively
participate on the team
 Recognize and celebrate teamand teammember accomplishments and exceptional
performance
EDUCATIONAL QUALIFICATION:
 Graduated in B.A from Kashmir University.
 Completed Intermediate examination through the J&K Board.
 Completed Matriculation examination through the J&K Board.
 Diploma in Computers

3. ACHIVEMENTS:
 Awarded Best performer throughout the tenure in Airtel while working on C-SAT.
 Applauded and awarded in Axis Bank by Circle Head forbeing topper throughout the circle.
 Participated In Blood Donation Camp Organized by Axis Bank
SKILLS:
 IT Skills (MS Office)
 Communication Skills
 Presentation Skills
STRENGTHS:
 High level of commitment
 Involvement in job
 Self Confidence
 Adherence to principles of good workmanship
 Consistent practice of following instructions
 Good communicator
INTERESTS:
 Travelling
 Organizing events
 Photography
 Playing Cricket
PERSONAL DETAILS :
 Father’s Name : Mr. Riyaz Ahmad Shah
 Date ofBirth : 01 /08/1986
 Nationality : Indian
 Religion : Islam
 Marital status : Single
 Language Known: English, Hindi, Urdu
Visa Status: Employment Visa
Date: (Umer)