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sevenBIGnumbers   1
Market research is about more than
              numbers. The task of research is to reduce
              risk for decision-makers. Therefore market
              research helps secure future success for
              businesses & other organisations.

              But numbers matter. Ireland’s economic
              recovery is still far from certain and so
              success-hungry Irish businesses will have to
              focus on growth opportunities that defy the
              recession.

              At Amárach Research we have identified
              seven such opportunities for you. We call
              them the sevenBIGnumbers. In this briefing
              we take you through the numbers and
              provide tips on how you can align your
              business with the growth opportunities that
              they represent.

bounce back   We hope this research reduce your risks and
              helps you succeed…

                                                             2
We may not be the ‘Young Europeans’ any more,
                      but Ireland still have the youngest population in
                      Europe. That’s one reason we still have a high
                     number of graduates – approximately 55,000 this
                             year (graduates & postgraduates).

                        Many EU countries are struggling to find
                        graduates to fill jobs – we’re struggling to find
                        jobs for graduates
                        Irish business productivity will (eventually)
                        benefit from an inflow of qualified, talented
                        young workers


                     Market Research Tip:
                                   Start ups: expect a lot more of our
                                   graduates to set up their own
                                   businesses – seasoned marketers
                                   will watch them to gauge emerging
                                   trends and new demands.
source: www.hea.ie                                                          3
That is the number of babies it’s expected will
                     be born in Ireland this year. We have the highest
                         fertility rate in Europe, and the number of
                     families with young children is expected to grow
                         continuously over the rest of the decade.

                       Ireland’s 20-something population peaked in ‘07
                       It is the 30-something population that is now
                       causing the baby boom
                       Families are fashionable again after a decade
                       of youth-driven individualism


                      Market Research Tip:
                                   Focus on mums: they make most
                                   of the decisions about spending,
                                   savings & borrowing - for their
                                   families as well as for themselves.

source: www.cso.ie                                                       4
Ireland’s small & medium sized enterprises
                        have borne the brunt of the recession, but
                       continue to provide most of the jobs. What’s
                      more, the recovery in the economy will be driven
                            by the expansion of the SME sector.

                        The bulk of SMEs employ under 10 people, but
                        the share of those employing over 10 will grow as
                        recovery returns – it did before.
                        Technologies such as cloud computing are
                        making it easier and cheaper for businesses to
                        expand – one reason the tech sector is growing.


                       Market Research Tip:
                                  Who decides? Researchers
                                  sometimes forget that decision
                                  making is distributed throughout
                                  businesses – so knowing who to talk
                                  to is as important as knowing which
source: www.deti.ie               companies to research.
                                                                            5
People over the age of fifty – all 1.2 million of them –
                     make up over a quarter of Ireland’s total population
                        (and over a third of the adult population). Their
                      numbers will grow steadily over the next ten years,
                        as will those of over 50s throughout the world.

                        There are approximately as many 50-somethings
                        as teenagers in Ireland
                        Over 50s tend to have the lowest levels of debt
                        across the age groups
                        Our cultural obsession with youth will increasingly
                        give way to a new appreciation for maturity

                      Market Research Tip:
                                Not all the same: it is important not to
                                treat over 50s (or over 60s for that matter)
                                as one, homogenous group. Segmentation
                                will pay dividends – and avoid wasting
                                precious marketing budgets.
source: www.cso.ie                                                           6
Never has a product or service been adopted by
                                   so many people in Ireland so quickly. We’re
                                 talking Facebook of course. Nearly two thirds of
                                 internet users – that’s over 4 in 10 adults – now
                                  uses Facebook. And the number is still rising.

                                   Internet usage in Ireland has continued to rise
                                   steadily throughout the recession – from just 4 in
                                   10 adults in 2006 to nearly 8 in 10 today.
                                   Irish consumers are spending a growing share of
                                   their time and money online.
                                   The wider cultural consequences are only
                                   emerging: expect new sources of trust and
                                   authority to emerge post the recession.

                               Market Research Tip:
                                          Paint a picture: consumers are keen to tell
                                          their stories – use social media in
                                          conjunction with surveys to paint a complete
                                          picture of customers and their needs.
source: www.socialbakers.com
                                                                                     7
Irish-Americans are one of the largest, most
                         affluent groups in the United States. Worldwide
                          there are upwards of 70 million people of Irish
                             descent. It’s one of the greatest untapped
                         opportunity for marketers, investors, educators
                                and charities based in Ireland today.

                          A third of Irish-Americans would be interested in
                          buying property in Ireland
                          Irish-American parents would like their children to
                          study in Ireland
                          Already, a large minority of Irish-Americans
                          donate to specific Irish charities

                         Market Research Tip:
                                      Only Connect: Irish-Americans are
                                      enthusiastic users of social media
                                      and other technologies – and they
                                      have a growing interest in finding
                                      out about life ‘back home’.
source: www.census.gov
                                                                                8
That’s the approximate amount in euro Irish
                                 consumers are expected to spend this year.
                              They’ll probably save another €10 billion on top of
                              that. Consumers spent the same amount back in
                                 2003-4. But they won’t spend it on the same
                             things this year. That’s the challenge if you want to
                                  get more than your fair share of the cake.

                                The consumer zeitgeist has been permanently
                                changed by the recession – recovery won’t mean
                                a return to the way things were
                                Consumers will remain focused on value – but
                                that doesn’t mean a focus just on price
                                New priorities – driven by new needs and
                                circumstances – will provide growth for some

                             Market Research Tip:
                                        New influences: from ‘likes’ on
                                        Facebook to a new sense of Irishness,
                                        the research challenge will be to
                                        separate out the fashionable from the
source: www.centralbank.ie              sustainable.
                                                                              9
We hope you have found our guide to the
                 sevenBIGnumbers shaping Ireland’s
                 prospects helpful.

                 Remember, all recessions end in recovery –
                 and so will this one. Those who are focused
                 on the opportunities that will emerge will
                 have a head start when it comes to sharing
                 in the fruits of recovery.

                 But we’re not there yet. Therefore now is the
                 time to develop a deeper understanding of
                 your customers’ needs in preparation. But
                 don’t ask customers what they want, ask
                 them what they value. Then you’ll know what
                 you can profitably provide to meet their
                 needs.

                 And if you get it right, then not only will you
                 bounce back from the recession, you will
bounce forward   even be able to bounce forward into a new
                 era of unforeseen opportunities.

                                                                   10
About Amárach Research

We are an independent market research
agency, providing a full range of research
services to our Irish and international
clients. We have worked with two thirds of
Ireland’s top 200 companies. Every year
we survey over 100,000 people at home
and abroad, as well as running hundreds
of focus groups.

Our experienced team of directors and
executives manage online, face-to-face
and cati surveys; as well as qualitative
research including focus groups, in-depths
and ethnographic studies. We also offer a
unique field-only service to universities and
international agencies.

Amárach Research is proud to be:




                                                11
Use this bonus number to help your business bounce
           forward to success. Simply call:

          Mark Nolan Managing Director
      or Michael McLoughlin Chief Executive
            or Gerard O’Neill Chairman

to discuss your needs and to explore how we can help
  you succeed through world class market research.

                e. info@amarach.com
                 w. www.amarach.com
              b. www.amarach.com/blog
          t. twitter.com/AmarachResearch
                                                     12

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sevenBIGnumbers - an Amárach Research briefing 2011

  • 2. Market research is about more than numbers. The task of research is to reduce risk for decision-makers. Therefore market research helps secure future success for businesses & other organisations. But numbers matter. Ireland’s economic recovery is still far from certain and so success-hungry Irish businesses will have to focus on growth opportunities that defy the recession. At Amárach Research we have identified seven such opportunities for you. We call them the sevenBIGnumbers. In this briefing we take you through the numbers and provide tips on how you can align your business with the growth opportunities that they represent. bounce back We hope this research reduce your risks and helps you succeed… 2
  • 3. We may not be the ‘Young Europeans’ any more, but Ireland still have the youngest population in Europe. That’s one reason we still have a high number of graduates – approximately 55,000 this year (graduates & postgraduates). Many EU countries are struggling to find graduates to fill jobs – we’re struggling to find jobs for graduates Irish business productivity will (eventually) benefit from an inflow of qualified, talented young workers Market Research Tip: Start ups: expect a lot more of our graduates to set up their own businesses – seasoned marketers will watch them to gauge emerging trends and new demands. source: www.hea.ie 3
  • 4. That is the number of babies it’s expected will be born in Ireland this year. We have the highest fertility rate in Europe, and the number of families with young children is expected to grow continuously over the rest of the decade. Ireland’s 20-something population peaked in ‘07 It is the 30-something population that is now causing the baby boom Families are fashionable again after a decade of youth-driven individualism Market Research Tip: Focus on mums: they make most of the decisions about spending, savings & borrowing - for their families as well as for themselves. source: www.cso.ie 4
  • 5. Ireland’s small & medium sized enterprises have borne the brunt of the recession, but continue to provide most of the jobs. What’s more, the recovery in the economy will be driven by the expansion of the SME sector. The bulk of SMEs employ under 10 people, but the share of those employing over 10 will grow as recovery returns – it did before. Technologies such as cloud computing are making it easier and cheaper for businesses to expand – one reason the tech sector is growing. Market Research Tip: Who decides? Researchers sometimes forget that decision making is distributed throughout businesses – so knowing who to talk to is as important as knowing which source: www.deti.ie companies to research. 5
  • 6. People over the age of fifty – all 1.2 million of them – make up over a quarter of Ireland’s total population (and over a third of the adult population). Their numbers will grow steadily over the next ten years, as will those of over 50s throughout the world. There are approximately as many 50-somethings as teenagers in Ireland Over 50s tend to have the lowest levels of debt across the age groups Our cultural obsession with youth will increasingly give way to a new appreciation for maturity Market Research Tip: Not all the same: it is important not to treat over 50s (or over 60s for that matter) as one, homogenous group. Segmentation will pay dividends – and avoid wasting precious marketing budgets. source: www.cso.ie 6
  • 7. Never has a product or service been adopted by so many people in Ireland so quickly. We’re talking Facebook of course. Nearly two thirds of internet users – that’s over 4 in 10 adults – now uses Facebook. And the number is still rising. Internet usage in Ireland has continued to rise steadily throughout the recession – from just 4 in 10 adults in 2006 to nearly 8 in 10 today. Irish consumers are spending a growing share of their time and money online. The wider cultural consequences are only emerging: expect new sources of trust and authority to emerge post the recession. Market Research Tip: Paint a picture: consumers are keen to tell their stories – use social media in conjunction with surveys to paint a complete picture of customers and their needs. source: www.socialbakers.com 7
  • 8. Irish-Americans are one of the largest, most affluent groups in the United States. Worldwide there are upwards of 70 million people of Irish descent. It’s one of the greatest untapped opportunity for marketers, investors, educators and charities based in Ireland today. A third of Irish-Americans would be interested in buying property in Ireland Irish-American parents would like their children to study in Ireland Already, a large minority of Irish-Americans donate to specific Irish charities Market Research Tip: Only Connect: Irish-Americans are enthusiastic users of social media and other technologies – and they have a growing interest in finding out about life ‘back home’. source: www.census.gov 8
  • 9. That’s the approximate amount in euro Irish consumers are expected to spend this year. They’ll probably save another €10 billion on top of that. Consumers spent the same amount back in 2003-4. But they won’t spend it on the same things this year. That’s the challenge if you want to get more than your fair share of the cake. The consumer zeitgeist has been permanently changed by the recession – recovery won’t mean a return to the way things were Consumers will remain focused on value – but that doesn’t mean a focus just on price New priorities – driven by new needs and circumstances – will provide growth for some Market Research Tip: New influences: from ‘likes’ on Facebook to a new sense of Irishness, the research challenge will be to separate out the fashionable from the source: www.centralbank.ie sustainable. 9
  • 10. We hope you have found our guide to the sevenBIGnumbers shaping Ireland’s prospects helpful. Remember, all recessions end in recovery – and so will this one. Those who are focused on the opportunities that will emerge will have a head start when it comes to sharing in the fruits of recovery. But we’re not there yet. Therefore now is the time to develop a deeper understanding of your customers’ needs in preparation. But don’t ask customers what they want, ask them what they value. Then you’ll know what you can profitably provide to meet their needs. And if you get it right, then not only will you bounce back from the recession, you will bounce forward even be able to bounce forward into a new era of unforeseen opportunities. 10
  • 11. About Amárach Research We are an independent market research agency, providing a full range of research services to our Irish and international clients. We have worked with two thirds of Ireland’s top 200 companies. Every year we survey over 100,000 people at home and abroad, as well as running hundreds of focus groups. Our experienced team of directors and executives manage online, face-to-face and cati surveys; as well as qualitative research including focus groups, in-depths and ethnographic studies. We also offer a unique field-only service to universities and international agencies. Amárach Research is proud to be: 11
  • 12. Use this bonus number to help your business bounce forward to success. Simply call: Mark Nolan Managing Director or Michael McLoughlin Chief Executive or Gerard O’Neill Chairman to discuss your needs and to explore how we can help you succeed through world class market research. e. info@amarach.com w. www.amarach.com b. www.amarach.com/blog t. twitter.com/AmarachResearch 12