Seth Graff has over 20 years of experience in the financial lending industry including roles in auditing, risk analysis, litigation management, and customer relations. He currently manages a portfolio of over 3,500 accounts totaling $500 million as a Syndication Portfolio Analyst at GE Capital in Danbury, CT. Graff has a proven track record of customer satisfaction and outstanding performance. He has taken on leadership positions coordinating health and diversity events at GE.

1. Seth Graff
25 Padanaram Road,
Apt 81
Danbury, CT 06811
203-994-1037
Sgraff5@gmail.com
Profile
A highly motivated, self-starter with more than 20 years experience in numerous
aspects of the financial lending industry, including auditing, risk analysis, litigation
management, portfolio analysis and comprehensive customer relations support for
major banking clients. Strong track record of customer satisfaction (“investor”
satisfaction survey), issues resolution, outstanding performance as measured by GE’s
appraisal process.
Employment History
GE Capital Danbury, CT (1995-Present)
Syndication Portfolio Analyst, Danbury CT 2010-Present
Manage a portfolio of 3500+ accounts with more than 18 individual investors and
an outstanding balance of $500MM. Handle all aspects of the GE/ Investor
relationship. Serve as the business liaison for all services and questions, such as
payoffs, titles, collections; travel semiannually to investors for training, questions
and other issues.
Key achievements include:
 Designed and continued to update the customer service survey now used
by the syndications team
 Remotely managed an administrative team based in India that provided
account and application support. Smoothly transitioned work from India
back to U.S, successfully for cost reasons, simplifying and streamlining
processes.
 Implemented a knowledge data base for all processes related to key job
responsibilities.
 Portfolio of accounts increased by 72% over one year (2014 vs. 2013),
while achieving high reviews on investor (customer) surveys.
 Key accounts included Key Bank, PNC, EverBank, RBS, Macquarie
 Proven ability to work with multiple functions across the organization’s
many platforms.
Outside of day-to-day duties, assumed responsibility for numerous corporate
inclusiveness and employee engagement events at the Danbury, CT campus. (See
“Leadership Positions” section of resume).
Consistently exceeded performance appraisal metrics; earned “Above and
Beyond” Corporate Wards for GE Values
Litigation Specialist, Danbury CT 2005-2010
Responsible for 67 active Litigation and Recovery accounts working with approx.
20 law firms; travel for mediation and settlements; working with management;
negotiating on GE’s behalf
Risk Analyst, Danbury CT 2000-2005
Underwrote, reviewed and approved credit files for NMHG portfolio; deals ranged
in size from small ticket forklifts to large lines of credit for dealer floor plans and
end users in the millions
Auditor, Danbury CT 1997-2000
Responsible for training GE regions and auditing internal GE documents to ensure
complete accuracy and compliance; traveled and presented training material
quarterly and as needed

2. Portfolio Admin Representative, Danbury CT 1995-1997
Handled non-investment syndicated portfolio; maintained relationship between GE
and investors; responsible for receiving and wiring out funds daily; all aspects of
customer service including booking of deals and account modifications
Leadership Positions
Chair; GE Health Ahead Prevention 2012 – Present
 Coordinated planned and budgeted for the Danbury site (600 people
occupancy): (3) annual Health Ahead Days; (3) annual Health Fairs; quarterly
speakers for topics of Prevention and Wellness. Managed a team of 6-7
volunteers.
 Coordination of corporate Health Ahead Day and Fair, reaching attendance of
250+
 Coordinated 6+ “Lunch and Learn” educational events per year for employees
and family members. Attendance for Lunch & Learns reached 10% of building
per event.
Lead; Danbury GLBTA 2013 – Present
Organized Diversity Event for Danbury site that included all the GE Affinity Groups;
Co Lead first Danbury Ally Workshop; Co Lead 2015 GE Danbury Pride event;
June 2015; July 2015 GE Global Symposium participant and volunteer Orlando, FL
Site Leader: Learning & Development 2013 – Present
Working with the GE L&D Team, arranged and communicated for the building all
classes -both onsite and virtual during the annual L&D week
Member: Emergency Response Team; Danbury Site 2012 – Present
CPR Certified 2014
AED Certified 2014
Awards, Recognition, Community Service
Danbury School and Business Collaborative (DSABC): Recognized for 20 years of
volunteer service working with Danbury Public School students as a mentor
Junior Achievement: Teaching at King’s Street Elementary through the JA
program; participated for three years in the JA Job Shadowing program.
References
References are available on request.