Shibi Varghese is seeking a role utilizing his 4+ years of experience in US financial services and mortgage banking. He has expertise in vendor data management, invoice processing, and real estate asset management. As a Floor Lead at Altisource Business Solutions, he led a team, trained new hires, ensured tasks were completed, and achieved service level agreements. He has strengths in analytical skills, client relationships, and leadership. He holds a Master's degree in Commerce from Bangalore University and additional mortgage banking certifications.

1. Shibi Varghese
United Arab Emirates-Dubai
Email: shibi555@gmail.com
Phone: +971-507181450
Financial Services - Mortgage Bankers-Debt Collection (US Mortgage)
Master of Commerce (Finance) having 4 plus years of experience in US financial and
mortgage services as a Floor Lead (Altisource Business Solutions Pvt Ltd), expertise in
vendor data management, Invoice processing, Real estate owned asset management,
Remittance of cheques, REO sales and Settlement services, Property preservation and
inspection, Borrowers’ liens, judgement and tax clearness, Default management and
Customer relationship management. Ability to lead, Train and Motivate team. Innovative and
Results oriented leader with exceptional Analytical, Organizational, Decision making,
Communication, Relationship building, Time management, and IT skills. Seeks a challenging
role to utilize gained knowledge and experience.
Career Objective
To be part of an organization where I can utilize my professional skills, knowledge and
experience in the best possible way for achieving organizational goals and also enhance my
professional attributes through working with highly reputed organization.
Strengths
 Analytical and problem solving skills.  Business development and strategic
planning.
 Client relationship management.  Commitment to service excellence.
 Flexibility and adaptability.  Hardworking with high sense of
responsibility.
 Leadership skills.  Banking and mortgage operations.
 Prioritizing tasks.
 Creating a positive work environment.
 Good presentation skills.
 Good at working within teams.
 Decision making skills.
 Confident in dealing with people.

2. Professional Experience
Altisource provides services to some of the most respected
organizations in their industries, including one of the nation’s largest sub-prime servicers,
government agencies and many lenders, servicers, investors, mortgage bankers, credit
unions, financial services companies and hedge funds across the country. The company
enables its clients to achieve their goals by leveraging Six Sigma-certified processes,
innovative technology and high-quality, cost-effective global human resources.
Job Responsibilities
The key responsibilities are as follows.
 Receipts of invoice from vendor and its validation.
 Processing of invoice and making remittance to vendors.
 Provide judicial and trustee sale guarantee reports to trustee and attorney.
 Preparing monthly REO sales reports and providing management the total foreclosed
loans.
 Closing, escrow and title insurance solutions to efficiently close REO, new home
purchases and home refinance transactions.
 Clear off all title claim issues of existing customers and eligibility check for refinance.
 Draft loan modification plans for defaulted borrowers and inform trustee about the
loans status.
 Provide clearness report to trustee and attorney for foreclosing proceedings.
Additional responsibilities as acting Lead
 Preparation of various reports (MIS, daily efficiency and SLA) for management and
clients.
 Responsible of process training and quality check for new joiners.
 Initiative the new updates in the team and train team members.
 Ensuring all title products are delivered within SLA.
 Provide individual productivity report to management.
 Conducting weekly and monthly call with internal and external clients through
conference & follow-up on issues, resolution of queries and escalation management.
 Driving the team to achieve the team objective.
 Managing the client perception of service quality and achieved our 100% SLA.
 Work allocation to the team members and ensure the task is completed by EOD
Business Solutions Pvt Ltd (Floor Lead)
February-2011 to December 2015

3. Achievements
 Best Performer of the Month Award.
 Star Performer of Quarter Award.
 Recognition for inter-college commerce fest “Commercia”.
 Received A grade from vendors for overall team performance.
Educational Qualification
 Master of Commerce (Finance) UAE Attestation.
Kristujayanti College, Bangalore University, Bangalore, India.
Year of completion-2012.
 Bachelor of Commerce (Information Systems and Management).
Kristujayanti College, Bangalore University, Bangalore, India.
Year of completion-2010.
Additional Certification
Mortgage Bankers Association.
 MBA Education Certificate for Mortgage Banking Primer - Web Course.
 MBA Education Certificate for Escrow Essentials - Web Course.
 MBA Education Certificate for Basics of Mortgage Servicing - Web Course.
 MBA Education Certificate for Basics of Managing REO - Web Course.
Computer Proficiency
 MS Office (Word, Excel and PowerPoint).
 Internet and E-mail applications.
Personal Details
Nationality: Indian.
Date of Birth: 2nd February, 1989.
Passport No: N2757928.
Visa Status: Visit.
Languages: English, Hindi, Malayalam, Tamil and Kannada.
References
Available upon request.