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MARKETING SOLUTIONS IN ACCORDANCE
        WITH THE S-D LOGIC
                                              Group “Dynamite”
                                                     Dejan Muftic
                                                   Vladas Litvinas
                                                 Yazan Al Rayyes
                                                 Victoria Hellsten
                                            Irina Bandurevskaja
                                         Ian Titus Brenninkmeijer




               Group Dynamite, Session 8: S-D Logic
  2012-09-19                                                         Page 1
MARKET EVOLUTION




Goods-dominant          Transitional                    Service-dominant




    2012-09-19   Group Dynamite, Session 8: S-D Logic                      Page 2
COMPARISON

                         CO-CREATION
    Goods           Transitional (Services)                         Service
Feature/attribute              Benefit                              Solution

  Value-added            Co-production                        Co-creation of value

     Price               Value delivery                         Value proposition

  Supply chain              SOLUTIONS
                           Value chain                       Value-creation network/
                                                                  constellation
   Promotion         Integrated marketing                           Dialogue
                       communications
         SUPPLY                                              CUSTOMER
        NETWORK                                              NETWORK
                      Group Dynamite, Session 8: S-D Logic
      2012-09-19                                                                       Page 3
IBM - INTERNATIONAL BUSINESS (MACHINES)




Pure manufacturer                Hybrid                        IBM Network


                               SHARE PRICE



           2012-09-19   Group Dynamite, Session 8: S-D Logic                 Page 4
Sources


Cova, B & Salle, R (2008) “Marketing solutions in accordance
with the S-D logic”, Industrial Marketing Management vol 37
(2008), pp.270–277




    2012-09-19     Group Dynamite, Session 8: S-D Logic        Page 5
Dynamite!




2012-09-19   Group Dynamite, Session 8: S-D Logic   Page 6

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Session8 dynamite

  • 1. MARKETING SOLUTIONS IN ACCORDANCE WITH THE S-D LOGIC Group “Dynamite” Dejan Muftic Vladas Litvinas Yazan Al Rayyes Victoria Hellsten Irina Bandurevskaja Ian Titus Brenninkmeijer Group Dynamite, Session 8: S-D Logic 2012-09-19 Page 1
  • 2. MARKET EVOLUTION Goods-dominant Transitional Service-dominant 2012-09-19 Group Dynamite, Session 8: S-D Logic Page 2
  • 3. COMPARISON CO-CREATION Goods Transitional (Services) Service Feature/attribute Benefit Solution Value-added Co-production Co-creation of value Price Value delivery Value proposition Supply chain SOLUTIONS Value chain Value-creation network/ constellation Promotion Integrated marketing Dialogue communications SUPPLY CUSTOMER NETWORK NETWORK Group Dynamite, Session 8: S-D Logic 2012-09-19 Page 3
  • 4. IBM - INTERNATIONAL BUSINESS (MACHINES) Pure manufacturer Hybrid IBM Network SHARE PRICE 2012-09-19 Group Dynamite, Session 8: S-D Logic Page 4
  • 5. Sources Cova, B & Salle, R (2008) “Marketing solutions in accordance with the S-D logic”, Industrial Marketing Management vol 37 (2008), pp.270–277 2012-09-19 Group Dynamite, Session 8: S-D Logic Page 5
  • 6. Dynamite! 2012-09-19 Group Dynamite, Session 8: S-D Logic Page 6

Editor's Notes

  1. Goods-base – a product is enough to make profitsTransitional stage – offering product and servicesService-dominant ERA – about creating an experience, providing solutions, creating networks
  2. IBM started off as pure manufacturing company providing industry with hardware.During 90s – beginning of 2000, the business went through a lot of organizational as well as strategy changes switching their focus towards services and customer solutions (inventing ATM, magnet strip etc)Today IBM creates NETWORK, as b2b company, they focus on delivering experiences and solutions. Ex IBM Smart Planet, Watson etc