The document outlines best practices for implementing complete streets policies based on examples from various cities. It discusses 4 key steps: 1) Changing plans and procedures to integrate complete streets principles. 2) Providing training to staff on new procedures. 3) Addressing design issues by rewriting manuals or augmenting standards. 4) Measuring results to demonstrate impacts and learn lessons. Successful implementation requires an opportunistic approach that makes incremental improvements, as well as advocates within agencies.