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Karen Steele
SVP, Marketing
Near
Serving up data-driven decision-making:
How leading restaurant chains make the most of
location data intelligence
Sponsored by:
Presented by:
www.near.com
www.near.com
Serving up data-driven decision making
How leading restaurant chains make the most
of People & Places intelligence
www.near.com
Presented by
Karen Steele
Senior Vice President,
Marketing
Near
www.near.com
GDPR and CCPA compliant
Consent driven incoming data
SaaS products for
real-world data enrichment
& data-driven marketing
World's largest source
of intelligence on
People and Places
Bring massive data into an
AI-powered unified platform to
understand consumer behaviour
1.6 Billion
Consumers
Across 44
Countries
70 Million+
Place
s
Scale/Data Privacy-led design
Enabling you to understand consumers better with real-world data and engage with them.
Near Is the Global Leader in Data Intelligence
Touching 2 out of 3 Fortune 500 enterprises and top food chains
www.near.com
Market
Research
Trade Area Creation
and Comparisons
Site
Selection
Cannibalization
Studies
Competitive
Intelligence
Cross Visitation
Analysis
What is People & Places Data and What Can It Enable?
Retail / Commercial Real Estate / Restaurants / Brands
Marketing Strategy
Development
Enhanced
Segmentation
Customer
Profiles
Market
Share
OPERATIONAL MARKETING
www.near.com 6
Human Movement Data in Action
Javits
Conference
Attendees
Top
Coffee
Shops
Favorite
Lunch
Spots
Top Tourist
Destinations
Popular
Hotels
Shopping
Hot Spots
www.near.com
Real-World Customer Use Cases
www.near.com
How QSRs Can Use Human Movement Data for Decision-Making
Local
restaurants with
1-2 locations
Human Movement Data can serve a wide range of QSR use cases:
International
chains with 1000s
of locations
www.near.com
Operations Use Cases: How QSRs Use Human Movement Data for Operational
Decisions
www.near.com
Operations Case Study: Track Visitation Performance at a Chain Level vs.
Competitors
Track
performance
vs.
competitors
in real time
www.near.com
Operations Case Study: Trade Area Analysis to Identify Expansion
Opportunities
Competitor
QSR
Opportunity
area for site
expansion
www.near.com
Operations Case Study: Analyzing Movement Patterns to Make Strategic
Decisions
Identify
investment
opportunity
zones
Chicago, IL, Human Activity, weekday breakfast
www.near.com
Operations Case Study: Understanding Consumer Behavior
Deep insights
on consumer
behavior to
answer key
questions
Dwell Time Median Distance Traveled
3.3 miles
Top Brand Affinities
QSR Averages for
Athens, GA
17 min
● How long are
customers staying at
your store vs.
competitors?
● Have changes to
stores / offerings
impacted dwell
time?
● How far are people
coming to get to
your location vs.
competitors?
● How loyal are
customers to your
brand?
● Where else do your
customers shop, and
how can you tailor your
marketing?
● Who shops at your
competitors and how to
appeal to them?
www.near.com 14
A QSR approached Near looking to promote a limited-time menu item to drive awareness and
sales.
Objective
Proximity Targeting with Near
Marketing Case Study: How One QSR Used Proximity Targeting to Drive
Awareness of a Limited Menu Item
DEMOS & INTERESTS MOVEMENT DATA
+
Reach consumers in
real-time within a
designated distance
to a store location
Target based on
demographics,
income, interests,
and more
www.near.com 15
Campaign
insights used
to optimize
future
marketing
Marketing Case Study: QSR Gained Insights on Demographics and Segments
www.near.com
Marketing Case Study: Strong Results with Above Average Engagement Rates
with an average of
3 views per user
of Average Click
Thru Rate(CTR)
9.95% CTR Higher Ad
Engagement
for females and students,
informing optimizations
616,229 views
www.near.com
In Summary
Use data intelligence to:
• Make smarter, more strategic decisions
• Gain competitive intelligence
• Understand visitor behavior
• Analyze trends
• Drive more revenue
17
www.near.com
For More Information
• Visit our booth #955
• Get a demo from Near personalized
for your company
• Access a free trial from Near to
analyze locations and make
decisions
18

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Serving up data-driven decision-making: How leading restaurant chains make the most of location data intelligence

  • 1. Karen Steele SVP, Marketing Near Serving up data-driven decision-making: How leading restaurant chains make the most of location data intelligence Sponsored by: Presented by:
  • 2. www.near.com www.near.com Serving up data-driven decision making How leading restaurant chains make the most of People & Places intelligence
  • 3. www.near.com Presented by Karen Steele Senior Vice President, Marketing Near
  • 4. www.near.com GDPR and CCPA compliant Consent driven incoming data SaaS products for real-world data enrichment & data-driven marketing World's largest source of intelligence on People and Places Bring massive data into an AI-powered unified platform to understand consumer behaviour 1.6 Billion Consumers Across 44 Countries 70 Million+ Place s Scale/Data Privacy-led design Enabling you to understand consumers better with real-world data and engage with them. Near Is the Global Leader in Data Intelligence Touching 2 out of 3 Fortune 500 enterprises and top food chains
  • 5. www.near.com Market Research Trade Area Creation and Comparisons Site Selection Cannibalization Studies Competitive Intelligence Cross Visitation Analysis What is People & Places Data and What Can It Enable? Retail / Commercial Real Estate / Restaurants / Brands Marketing Strategy Development Enhanced Segmentation Customer Profiles Market Share OPERATIONAL MARKETING
  • 6. www.near.com 6 Human Movement Data in Action Javits Conference Attendees Top Coffee Shops Favorite Lunch Spots Top Tourist Destinations Popular Hotels Shopping Hot Spots
  • 8. www.near.com How QSRs Can Use Human Movement Data for Decision-Making Local restaurants with 1-2 locations Human Movement Data can serve a wide range of QSR use cases: International chains with 1000s of locations
  • 9. www.near.com Operations Use Cases: How QSRs Use Human Movement Data for Operational Decisions
  • 10. www.near.com Operations Case Study: Track Visitation Performance at a Chain Level vs. Competitors Track performance vs. competitors in real time
  • 11. www.near.com Operations Case Study: Trade Area Analysis to Identify Expansion Opportunities Competitor QSR Opportunity area for site expansion
  • 12. www.near.com Operations Case Study: Analyzing Movement Patterns to Make Strategic Decisions Identify investment opportunity zones Chicago, IL, Human Activity, weekday breakfast
  • 13. www.near.com Operations Case Study: Understanding Consumer Behavior Deep insights on consumer behavior to answer key questions Dwell Time Median Distance Traveled 3.3 miles Top Brand Affinities QSR Averages for Athens, GA 17 min ● How long are customers staying at your store vs. competitors? ● Have changes to stores / offerings impacted dwell time? ● How far are people coming to get to your location vs. competitors? ● How loyal are customers to your brand? ● Where else do your customers shop, and how can you tailor your marketing? ● Who shops at your competitors and how to appeal to them?
  • 14. www.near.com 14 A QSR approached Near looking to promote a limited-time menu item to drive awareness and sales. Objective Proximity Targeting with Near Marketing Case Study: How One QSR Used Proximity Targeting to Drive Awareness of a Limited Menu Item DEMOS & INTERESTS MOVEMENT DATA + Reach consumers in real-time within a designated distance to a store location Target based on demographics, income, interests, and more
  • 15. www.near.com 15 Campaign insights used to optimize future marketing Marketing Case Study: QSR Gained Insights on Demographics and Segments
  • 16. www.near.com Marketing Case Study: Strong Results with Above Average Engagement Rates with an average of 3 views per user of Average Click Thru Rate(CTR) 9.95% CTR Higher Ad Engagement for females and students, informing optimizations 616,229 views
  • 17. www.near.com In Summary Use data intelligence to: • Make smarter, more strategic decisions • Gain competitive intelligence • Understand visitor behavior • Analyze trends • Drive more revenue 17
  • 18. www.near.com For More Information • Visit our booth #955 • Get a demo from Near personalized for your company • Access a free trial from Near to analyze locations and make decisions 18