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Extend SAP S/4HANA to deliver real-time intelligent processes

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Accelerate your journey towards an intelligent enterprise. Extend SAP S/4HANA with SAP’s business technology platform to make data from all sources available to business applications and analytics, deliver real-time insights to act quickly, augment intelligence, and enable breakthrough innovations.

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Extend SAP S/4HANA to deliver real-time intelligent processes

  1. 1. PUBLIC May 2020 Extend SAP S/4HANA to deliver real-time intelligent processes
  2. 2. 2PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Real-time intelligence processes need actionable insights from all data. Data is getting too complex to manage and turning insights into action is challenging. of enterprises say their data landscape is so complex it limits agility1 74% of enterprises are looking to cloud apps and platforms to accelerate IT service delivery4 76% of organizations rate their IT/business alignment ‘moderate’ or worse3 55% of companies fail to become “insight-driven” companies2 67% 1 SAP, Data 2020: State of Big Data study, October 2017 2 Deloitte, Becoming An Insight-Driven Organization Survey, 2019 3 Harvey Nash/KPMG, CIO Survey 2018 4 IDG, Cloud Computing Study 2018
  3. 3. 3PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Intelligent processes can deliver the agility, visibility, and performance you need across your enterprise Challenges Organizations need Build intelligent apps and processes leveraging insights from all data Reduce data preparation time and increase focus on algorithms Trusted and complete insights to make decisions with confidence IT ProfessionalsBI and Data ScientistsBusiness Users Cloud integration and extension platform Real-time Data Management and Analytics Data Orchestration
  4. 4. 4PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP HANA SAP Data Intelligence SAP HANA Cloud SAP Data Warehouse Cloud SAP Cloud Platform SAP Analytics Cloud SAP Intelligent Technologies Realize your intelligent enterprise with SAP’s Business Technology Platform SAP’s Business Technology Platform Cloud integration and extension platform Real-time Data Management and Analytics Data Orchestration
  5. 5. 5PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Enable intelligent business outcomes with technology built for innovation Connect and share all data Deliver real-time insights Build intelligent apps & processes Intelligent Enterprise SAP’s Business Technology Platform SAP Apps SAP S/4HANA Non-SAP Apps
  6. 6. 6PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Business Technology Platform Business Technology Platform The fastest way to turn data into business value What is the Business Technology Platform? Portfolio of integrated solutions that accelerate the transformation of data into business value. Includes database and data management, application development, integration and analytics, as well as intelligent technologies – from on-premise to the cloud. What makes Business Technology Platform different? Designed to provide flexibility and agility for developing business applications for customers and employees, allowing organizations to extend SAP applications, integrate entire landscapes, and build new applications that have a high impact in business processes to deliver superior business outcomes. Database and Data Management Analytics Intelligent technologies Application development and integration
  7. 7. 7PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Connect and share all data Need Data access across organization without performance issues Products 1.SAP Data Intelligence 2.SAP HANA, active/active read-enabled option Benefits • Eliminate unnecessary data movement through orchestration • Deliver intelligence by managing data and AI/ML algorithms • Deliver optimal analytics performance without disruption
  8. 8. 8PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Data Intelligence Data Governance Compose pervasive data consumption strategies Data Pipelines Accelerate intelligent data delivery Data Landscape Management Harness the power of exponentially growing data Ingestion & connectivity Security & policy management Monitoring & deployment Modeling data pipelines & workflows Data enrichment Data preparation & quality Distributed data pipeline processing Data discovery Data profiling Metadata cataloging
  9. 9. 9PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Key capabilities: • Deliver high-speed ad hoc reports, dashboards, and read-only apps • Provides productive use rights to the secondary system; inherits all the benefits of SAP HANA system replication – fast and invisible takeover, secondary time travel, near zero downtime maintenance • Seamlessly connect to secondary without changing apps • Securely move all functions to the secondary on outages • Make regional SAP HANA instance as leading system for better performance using multi-target replication read access Benefits: • Increase ROI by maximizing hardware utilization • Increase processing capacity without impacting SLAs • Maximize performance by isolating competing workloads • Deliver flexibility by offloading read-intensive jobs • Deliver top performance across every region Secondary system for read-intense tasks, better workload balance, and improve overall performance SAP HANA active/active read-enabled option: ‘Hot stand-by’ secondary database 60+ Fiori SAP S/4HANA applications designed to run on the secondary database
  10. 10. 10PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Deliver real-time insights Needs High speed data platform, data processing, and analytics Products 1.SAP HANA, enterprise edition* / SAP HANA Cloud 2.SAP Analytics Cloud 3.SAP Data Warehouse Cloud Benefits • Gain new insights from SAP S/4HANA data and other data • Make decisions with confidence using real-time insights *Not valid for SAP S/4HANA Cloud
  11. 11. 11PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP HANA, enterprise edition for SAP S/4HANA AnyPremise Unlock SAP S/4HANA data for innovation Access to SAP data through application Data modeling with SAP data Access to basic analytics Unlimited access to all data Additional access data through direct SQL Build custom models on all data Deliver new insights with access to advanced analytics (example: graph, spatial) SAP S/4HANA SAP HANA, runtime edition SAP S/4HANA SAP HANA, enterprise edition *SAP HANA, enterprise edition for SAP S/4HANA AnyPremise is not valid for SAP S/4HANA Cloud
  12. 12. 12PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Unlock SAP S/4HANA data with SAP HANA, enterprise edition Direct access thru SQL Real-time advanced analytics (graph, spatial, text) Custom data models on all data Access / copy SAP S/4HANA data using SQL for additional processing Deliver new insights using advanced analytics (graph, spatial, text) from live data Combine data from SAP S/4HANA data and other sources to build custom data models Custom apps & analyticsRead-only SQL access SAP S/4HANA SAP HANA, enterprise edition Custom apps & analytics SAP S/4HANA SAP HANA, enterprise edition Custom logic (graph, spatial, text) Custom apps & analytics SAP S/4HANA SAP HANA, enterprise edition Other data sources Custom data model * Valid only for SAP S/4HANA AnyPremise. Not valid for SAP S/4HANA Cloud
  13. 13. 13PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Restricted access: Limited technology for digitalization and innovation SAP HANA, runtime edition can only be used by SAP applications SAP HANA platform Application development Advanced analytical processing Data integration and quality Database management Web server JavaScript SAP Fiori UX Graphic modeler Application lifecycle management Spatial Graph Predictive Search Text analytics Business functions Data virtualization ELT and replication Data quality Hadoop and Spark integration Columnar OLTP + OLAP Multicore and parallelization Advanced compression Multitenancy Multitier storage Data modeling Openness Admin and security High availability and disaster recovery Series Data Document Store • Build report views with the graphic modeler • Direct data platform connection is limited to SAP or certified third-party business intelligence tools only • All data extraction must occur via the application layer SAP applications [including SolEx products] SAP HANA, runtime edition
  14. 14. 14PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Unlimited access: Future-proof technology for digitalization and innovation SAP HANA, enterprise edition can be used for any application (SAP, third-party, or custom) SAP HANA platform Application development Advanced analytical processing Data integration and quality Database management Web server JavaScript SAP Fiori UX Graphic modeler Application lifecycle management Spatial Graph Predictive Search Text analytics Business functions Data virtualization ELT and replication Data quality Hadoop and Spark integration Columnar OLTP + OLAP Multicore and parallelization Advanced compression Multitenancy Multitier storage Data modeling Openness Admin and security High availability and disaster recovery Series data Document store SAP applications [including SolEx products] Streaming analytics Custom applications Third-party applications • Advanced capabilities of the SAP HANA business data platform are available for use either via an application layer (SAP, third-party, or custom) or directly via the data platform • Direct data platform connection is available via open standards by any tool • Data extraction may be performed either via an application layer or directly from SAP HANA platform SAP HANA, enterprise edition *Not valid for SAP S/4HANA Cloud
  15. 15. 15PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Development toolkits Incremental capabilities provided to enable data-centric process innovation Advanced analytical processing Unrestricted native use of SAP HANA advanced capabilities to innovate ahead of the curve Data access and integration Full access to data combined with robust data integration and transformation capabilities SAP HANA, enterprise edition for SAP S/4HANA AnyPremise Deliver real-time intelligence from your business data Direct SQL access Data integration and quality Predictive analytics and machine learning Graph modeling Spatial analysis Text and search SAP HANA extended application services, advanced model SAP Operational Process Intelligence *SAP HANA, enterprise edition for SAP S/4HANA AnyPremise is not valid for SAP S/4HANA Cloud
  16. 16. 16PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ • Deliver real-time actionable insights from all data by moving or federating SAP S/4HANA data to SAP HANA Cloud and combining with data from all source • Leverage benefits of the cloud — high availability, elasticity, and low total cost of ownership — by deploying as a standalone solution or hybrid— extension to an existing on-premise environment • Simplify data management with multi-temperature storage tiers, accessible within a simple, single interface, providing low TCO • Open to all applications, SAP, custom, and third- party data types, including spatial, graph, or document with standard SQL access SAP HANA Cloud A single gateway to all your data SAP Analytics Cloud SAP HANA Cloud Apps SAP S/4HANA On-Premise / Cloud Data Sources SAP HANA Cloud Move / Federate Data
  17. 17. 17PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Analytics Cloud Unlock SAP S/4HANA data for innovation Single source of truth Real-time operational reporting Instant insight to action Consistent UX and KPIs Visibility across multiple data sources All analytics: BI, planning, augmented analytics Best practice business content Live access with no replication SAP Analytics Cloud SAP S/4HANA SAP S/4HANA embedded analytics SAP S/4HANA SAP S/4HANA embedded analytics Operational reporting Strategic reporting
  18. 18. 18PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Use analytics in SAP S/4HANA to: • Monitor KPIs from Fiori Launchpad • Explore influencing factors with drill-downs to transactional data • Act in the moment with navigation to the transactional applications • Personalize reports to meet individual business user needs Analytics in SAP S/4HANA Operational reporting personalized to support daily workflows Broad range of analytics include: • Smart Business KPIs • Overview Pages • Analytical List Pages • Analysis Path Framework • Multidimensional Reports • Dashboards FREE embedded version of SAP Analytics Cloud is included with SAP S/4HANA Cloud and works with SAP S/4HANA AnyPremise Get started quickly with business content packages for SAP Analytics Cloud and SAP Digital Boardroom
  19. 19. 19PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ One user experience for 360° analytics across your entire enterprise. A single analytics platform connected to SAP and non-SAP applications. SAP Analytics Cloud for SAP S/4HANA Design-to- operate Lead-to- cash Source-to- pay Total workforce management Total spend management Live integration to SAP S/4HANA delivers higher value and lower TCO • Real-time access to transactional data • No data replication required • Leverage machine learning and augmented analytics Embedded where you work Financial Planning and Analysis, and Supply Chain Management Designed to monitor business processes across the SAP Intelligent Suite Start now with pre-built content optimized for SAP S/4HANA
  20. 20. 20PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Engaging Collaboration • Reduce unanswered questions by eliminating restrictive slides • Transform meetings with custom agendas for a guided discussion experience • Make collaborative decisions with interactive touch screens Narrative Performance Reporting • Create meaning behind your KPIs by connecting experiential and operational data • Visualize performance metrics with dynamic graphs and charts • Use smart insights to create context behind drivers and KPIs Total Transparency • Instantly access KPIs from all lines of business by connecting data sources to the cloud • Create a single source of truth by connecting data from SAP and non-SAP applications • Adjust drivers on screen to simulate the impact of decisions SAP Digital Boardroom for SAP S/4HANA Deliver the experience of business performance
  21. 21. 21PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Needs Extensions, integrations, UX, automation, chatbots, and sensor data Products 1. SAP Cloud Platform: Integrate, extend, and innovate 2. SAP Intelligent Technologies: SAP Intelligent Robotic Process Automation, SAP Conversational AI, Machine Learning Benefits • Agile development environment decoupled from stable SAP S/4HANA • Accelerate integration with prebuilt cloud integration content • Automate repetitive tasks and use IoT to innovate new business models Build intelligent apps and processes
  22. 22. 22PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Cloud Platform Simplify your systems with a clean digital core and accelerate innovation Intelligent Enterprise Stable core Agile business Faster innovation Digital Core In-app extensions Custom applications Custom data Non- SAP / Files SAP Apps SAP Cloud PlatformSAP S/4HANA
  23. 23. 23PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Integrate cloud and on-premise apps • 1,400+ prebuilt integration content • 175+ Open Connectors to non-SAP data/apps • Workflows to quickly orchestrate tasks across people, apps, and organizations • KPIs for clear, concise visibility into internal process performance SAP Cloud Platform Integrate and extend SAP S/4HANA to deliver an intelligent enterprise Extend digital core to innovation • Secure, side-by-side extension keeps the digital core clean and reduces upgrade costs • ABAP developers can move and build apps, maximizing existing investments • Leverage SAP Cloud SDK, whitelisted APIs, and prebuilt secured connectivity • Innovate with breakthrough business services, UX services and SAP HANA Cloud
  24. 24. 24PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA integration patterns with SAP Cloud Platform Integration Suite Lead management Segmentation and campaign management Omni-channel order management Trial to subscription Create or maintain suppliers Prepare purchase order Receive goods from supplier Enable payment Payroll integration Benefits & compensation Recruiting & onboarding Time management Travel to expense External payments system integration Treasury workstation payment integration Issue detection to problem identification Develop solution to resolution Return to replace Closed loop feedback eDocuments eVAT/Invoice Payroll Third-party warehouse integration Manufacturing Execution System(MES) integration Lead to Cash Source to Pay Hire to Retire Issue to Resolution Payment Integration Digital Compliance, Business to Business (B2B) Plan to Production 1.4K+ Prebuilt Integrations Fully Maintained by SAP 32 Prebuilt Events 10x Savings 5x Faster Execution
  25. 25. 25PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Pre-built SAP S/4HANA integrations with SAP and third-party applications Lead to Cash Source to Pay Hire to Retire Issue to Resolution Payment Integration Digital Compliance, Business to Business (B2B) Plan to Production 1.4K+ Prebuilt Integrations Fully Maintained by SAP 32 Prebuilt Events 10x Savings 5x Faster Execution SAP C/4HANA SAP C/4HANA
  26. 26. 26PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Extend the core to gain competitive advantage Extend SAP apps and lower the cost of development with SAP Cloud Platform Enhanced User Access Buffer and communicate with SAP S/4HANA in batch mode for more efficient data exchange. Mobile User Experience Simplify the user experience by enabling access to select fields. Custom Applications Provide missing functionality or existing processes that should not be changed. Process Add-ons Collect data prior to SAP S/4HANA process commencement. Receive events as certain processes or steps are completed. Patterns Example Scenarios SAP Cloud Platform Capabilities Online stores, registration web sites, or any other publicly available web sites. Mobile device to support field engineers. Time recording in service industry where custom fields for ticket numbers added to SAP S/4HANA and combined with cost center. • New product details collected, approved before promoting in SAP S/4HANA • Tax record based on state tax laws • Check-in and check-out processes Portal, Fiori, SAP Cloud SDK, Web IDE, API Management Mobile Services, SAP Cloud SDK, API Management Mobile Services, Business Rules, API Management Workflow, Enterprise Messaging, Integration, Business Rules
  27. 27. 27PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA extensibility Expose data Add database fields / objects Adopt new user interface Data marts & analytics E2E Security / E2E Lifecycle Management Refresh & mobilize user experience IoT & big data Create custom analytics In-app extensibility Side-by-side extensibility User Interface Layer Application Layer Database Layer Add application logic Create forms / email templates Cloud native for B2C & B2B Process innovation Data science & intelligence Secured connectivity User Interface Rules / Workflow Process / Events Data Replication SAP S/4HANA SAP Cloud Platform
  28. 28. 28PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Intelligent technologies for end-to-end automation Digital Age User Experience SAP Conversational AI • Proactively suggests context- based solutions • Self learning system that gains knowledge from experience Intelligent Automation SAP Intelligent Robotic Process Automation • Supports attended and unattended workflows • 70+ prebuilt bots to automate SAP S/4HANA processes New Business Models Machine Learning • Self-learning bots with dynamic adaptability • Learn from history and experience Embedded Intelligence SAP S/4HANA SAP Intelligent Technologies
  29. 29. 29PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Conversational AI enables innovative, automated business processes, 24x7 Chatbots to interface and hand-over to execution bot SAP Conversational AI Digital age user experience
  30. 30. 30PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Intelligent Robotic Process Automation for attended and unattended bots 70+ prebuilt bots for automating SAP S/4HANA processes SAP Intelligent Robotic Process Automation Intelligent automation Automation made for SAP applications with prebuilt bots and proprietary SAP UI connectors Purpose-built Accelerate automation with embedded AI, faster execution, and simplified licensing Fast Leverage comprehensive automation capabilities with stable development and monitoring tools Complete
  31. 31. 31PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Machine Learning: Elevate, humanize, and extend your business Learn form history and exceptions Machine Learning New business models Side-by-side ML • Resource-intensive cases like image or language processing • Supports for open source frameworks and algorithms (TensorFlow, scikit-learn, R) • ML logic resides in the SAP Cloud Platform while the business logic can be based on SAP S/4HANA or SAP Cloud Platform • Required algorithms are provided by third-party libraries (Not by SAP HANA) Embedded ML • “Simple” cases like trending or forecasting • Large library of ML algorithms (90+), TensorFlow integration via EML • Business & ML logic reside in the SAP S/4HANA platform • Data and required algorithms are provided in SAP HANA (e.g. PAL, APL, Text Analysis)
  32. 32. 32PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Machine learning helps the accounts receivable team save time with a 20% boost in the number of automated financial postings. Döhler GmbH Darmstadt, Germany www.doehler.com Industry Chemicals Employees >6,000 Revenue €1.55 billion (2016) Featured Solutions & Services SAP Cash Application, SAP Cloud Platform Integration, SAP Early Adopter Care, and SAP S/4HANA “Users in accounts receivable really like SAP Cash Application. It saves them time that can be spent on nonadministrative tasks such as following up on unpaid invoices. And it is an important milestone in our journey to digitally transform the finance function.” Harald Muley, Head of Corporate Functions IT, Döhler GmbH Döhler went live with SAP® Cash Application software running on SAP Cloud Platform in just four weeks using the SAP Early Adopter Care program and the SAP Cloud Platform Integration service. Now the company benefits from: • Automated processing of roughly 3,000 postings per month – with the number of automated postings increasing as new company codes are incorporated • A fast and accurate end-to-end reconciliation process – in a matter of minutes the accounts receivable team can pull items from SAP S/4HANA® , run them through SAP Cash Application, and repost to the ERP system • Simple configuration to manage automation • A continuous calibration of the algorithm, thanks to retraining the model with new data from SAP S/4HANA every three months • More time for value-added tasks
  33. 33. 33PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ By offering a unified digital core to 31,000 business users, VINCI Energies strengthens operational efficiency. Company VINCI Energies Montessori, France Industry Engineering, construction, and operations Employees 75,000 Revenue €12.5 billion Featured Solutions & Services SAP S/4HANA, SAP Fiori UX, SAP Cloud Platform, and more “The support provided by our dedicated team from SAP Digital Business Services has been crucial to the success of our conversion to SAP S/4HANA.” Dominique Tessaro, Chief Information Officer, VINCI Energies Since working with the SAP Digital Business Services organization to deploy a wide array of SAP® solutions centered around SAP S/4HANA®, VINCI Energies has: • Harmonized core business processes on a global scale, making them more reliable and improving visibility • Reduced the time needed to create quarterly reports by 98%, saving 600 hours per month • Updated its ERP portal with an action-oriented user interface • Optimized interactions with customers using the SAP C/4HANA suite, including the SAP Service Cloud solution • Enabled an end-to-end process for managing customer requests • Planned an end-to-end process for cash application, cash-flow management, and supplier invoice management • Created mobile-specific apps based on SAP Cloud Platform and the SAP Fiori® user experience (UX) to capture worker time sheets as well as project costs and activities • Begun implementation of the SAP Analytics Cloud solution for real-time insights and visualizations of data from SAP S/4HANA and SAP C/4HANA
  34. 34. 34PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Kaeser Kompressoren is transforming its ability to build, service, and package offerings with customer needs in mind. Company Kaeser Kompressoren Industry Industrial machinery and components Employees 5,7000 Revenue €12.5 billion Featured Solutions & Services SAP Data Hub and SAP Analytics Cloud solutions See the related story and video. We use SAP Data Hub to combine sensor data from all over the world with customer, product, and manufacturing data. It delivers insights and levels of responsiveness that are entirely new. We are entering a new era of innovation and can act as an intelligent enterprise to provide real value to our customers.” Falko Lameter, Chief Information Officer, Kaeser Kompressoren SE By orchestrating data end to end from internal systems and from the Internet of Things (IoT), the SAP® Data Hub and SAP Analytics Cloud solutions are helping Kaeser Kompressoren SE to: • Respond to customer needs with an air-as-a-service offering • Work with a single, automated system to manage a customer-focused supply chain • Optimize data ingestion from remote data sources • Reduce IoT data ingestion time from days to minutes • Use machine learning to optimize on-premise equipment maintenance and lower costs • Scale operations in response to new customer demands and new geographic opportunities • Work with a single, global version of the truth
  35. 35. 35PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ DEE gets the expert support it needs to optimize processes and build a foundation for growth on a cloud-based digital core. Company DEE GmbH Böhmenkirch, Germany Industry Consumer products Employees 50 Featured Solutions & Services SAP S/4HANA Cloud, SAP Cloud Platform, and SAP Preferred Success SAP S/4HANA Cloud gives us a market-leading ERP experience without the worry of a long deployment and high hardware and maintenance costs. It is the best of both worlds. SAP Preferred Success really gave us the support we needed to get up and running.” Thomas Bräutigam, Managing Director, DEE GmbH With SAP S/4HANA® Cloud and SAP® Cloud Platform supported by SAP Preferred Success services, DEE has the tools it needs to drive growth through: • Real-time analytics at a glance, providing users and executives with greater transparency and insight into KPIs • A cloud platform that adds value by enabling innovation and development to support business growth • On-demand expertise secured through support from a dedicated customer success manager, who acts as a liaison with product management and development teams from SAP • Continuous alignment and fast support that covers planning, scheduling, cutover, troubleshooting, and more • Regular success checks to help prepare for new releases and ensure smooth rollouts
  36. 36. 36PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Using cloud analytics with SAP S/4HANA® lets HOERBIGER discover, visualize, and share insights in one future-fit system. Company HOERBIGER Holding AG Zug, Switzerland Industry Industrial machinery and components Employees 7,300 Revenue ~€1.2 billion Featured Solutions & Services SAP S/4HANA and SAP Analytics Cloud In this smooth integration of data from SAP S/4HANA with the analytics features of SAP Analytics Cloud, HOERBIGER has found a long- sought information management solution, becoming a truly intelligent enterprise that thrives through analytics-driven insights.” Teja Ullrich, Senior Vice President – Corporate IT, HOERBIGER Wien GmbH Operational dashboards in the SAP® Analytics Cloud solution present data from SAP S/4HANA® in real time so that HOERBIGER can: • Establish a reporting system for plants with globally defined KPIs to improve plant performance • Shorten audit times and reduce the support efforts in IT to free staff for more strategic tasks • Control access to data and analytics based on global governance policies • Ensure consistency and trust across the enterprise with a single version of truth sourced directly from ERP • Provide role-based access to real-time data over virtual private networks or mobile devices • Empower users to create data models and visualizations
  37. 37. 37PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Capgemini SE: Intelligent Shipping Supported by SAP Leonardo Headquarters India Industry Consumer Products Website www.capgemini.com/in-en/ The power of SAP S/4HANA (digital ERP) and digital container data based on the Internet of Things in SAP Cloud Platform is combined to optimize shipment creation and track processes with the intelligent shipping solution built by Capgemini.” Director, SAP Analytics Lead Challenge In the consumer product segment, supply chain planners process a huge number of deliveries manually and assign them to various containers based on availability and the conditions of carriage to meet the delivery expectations of customers. Lack of real-time visibility into the container location and status often results in containers loaded under capacity or deliveries delayed beyond customer expectations without any ETA. Outcome • Maximized capacity utilization of containers • Meeting of high delivery expectations of customers Processor Capacity ValueExpectations Solution Intelligent shipping uses a UI5-based application that invokes a python algorithm that automatically allocates the open deliveries from SAP S/4HANA to available containers based on Internet of Things data in SAP Cloud Platform and a dashboard based on SAP Analytics Cloud. It enables real-time tracking of containers and shipments by exceptions, delays, and KPIs. Solutions • SAP S/4HANA • SAP Analytics Cloud • SAP Cloud Platform Improved capacity utilization of container fleet Meeting on-time delivery expectations Maximizing value by prioritization of high-revenue deliveries Source: SAP Innovation Awards 2019 entry
  38. 38. 38PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Daikin (China) Investment Co., Ltd.: Machine Learning for Enhanced Quality and Efficiency in Installation Management Headquarters China Industry Industrial Machinery and Components Website www.daikin.com/press/2011/ 111226/index.html Collaborating with SAP, we have created an unique installation management tool in the industry. Through this challenging project, we come to understand how AI can benefit us. We will work further with SAP to explore AI technology, drive IT innovations, and create business value” Manager Challenge Daikin, the world’s leading air conditioning company, faced challenges with its quality control process in air conditioning installations, which was manual with a heavy workload and limited inspection coverage. To improve the installation service and sustain its leadership position in China, Daikin saw the need to transform the process through IT innovation. Outcome The Image Recognition Sprint 0 project was successfully delivered with a high success rate in image recognition, a milestone toward full implementation, which will drive substantial business benefits. Processor High rate InspirationForeseeable Solution Daikin launched Image Recognition Sprint 0, an air conditioning installation management tool powered by the SAP Leonardo Machine Learning technical capability to replace the manual process with greater efficiency, improved quality control, and reduced cost. Solutions • SAP Data Hub • SAP HANA • SAP Cloud Platform • SAP S/4HANA • SAP Leonardo Of image recognition: Refrigerant tanks at 93%, meter reading at 79%, and pipes text at 70% Benefits in improved installation quality, reduced cost, and enhanced competitiveness of the brand For more innovation projects taking advantage of SAP technologies Source: SAP Innovation Awards 2019 entry
  39. 39. 39PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Mallinckrodt Pharmaceuticals: A Digital Transformation Journey Headquarters United States of America Industry Life Sciences Website www.mallinckrodt.com/ “I didn’t realize that Mallinckrodt was on green screens when I joined. I could hardly believe it, so I am excited about our SAP journey, it is absolutely key to ensuring that Mallinckrodt will exist for another 100 years.” Vice President Challenge Mallinckrodt has been a dramatically changing business over the past four to five years. Several acquisitions and divestures resulted in disparate processes and systems. Outcome Mallinckrodt took a multiphase approach, but Phase 2 was the most powerful and transformational, with a complete redesign of over 240 business processes and a greenfield implementation of SAP S/4HANA completed just under 10 months. Processor Consolidated 24080% Solution The solution involved a digital transformation of Mallinkrodt through a strategic and operationally valued multiyear project, leveraging SAP S/4HANA to transform our business and ensure the Mallinckrodt’s technology platform will support us for another 100 years. Solutions • SAP S/4HANA • SAP Cloud Platform • SAP Fieldglass solutions • SAP Analytics Cloud • SAP Integrated Business Planning All branded business units on a single ERP system Reduction in custom enhancements through implementation of standard functionality Business processes redesigned, trained, and supported a single, global roll-out Source: SAP Innovation Awards 2019 entry
  40. 40. 40PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Automate business workflows to boost efficiency and enable focus on fulfilling strategic goals with SAP Intelligent RPA Company REHAU Polymer China Co. Ltd Headquarters Taicang, China Industry Mill Products Products and Services Windows & doors, Mechanical & plumbing, Gaskets & profiles, Millwork & cabinetry, Automotive & mobility Employees 450+ Revenue $99.75 million US (2018) Web Site rehau.com Objectives • Automate business workflows to increase efficiency and enable employees to focus on fulfilling strategic goals Why SAP • SAP Intelligent Robotics Process Automation (SAP Intelligent RPA) automates use cases that required significant manual intervention and redundant work 10 minutes Reduction in financial accounting document handling time (from 4 days to 10 minutes) 2 minutes Reduction in order closing time (from 1 day to 2 minutes) 1,000 Financial accounting documents uploaded automatically Greater Opportunities for innovation and strategic accomplishments Resolution • Upload 1,000 financial accounting documents automatically • Created a bot that automatically processes 3,000 production orders to be technically completed, and another 3,000 to be closed and deleted • Process 500 orders per batch for improved order closing Benefits • Significant time savings and reduction in human error • Automating financial accounting documents transformed four days of work into a 10-minute task • Improvements in order closing transformed an entire day’s work for one employee into a two-minute task for a bot We used SAP Intelligent RPA to automate use cases that required significant manual intervention and redundant work. This saves us time and cuts down on human error, and our employees are spending more time on innovative work.” Chengo Yu, CIO, Asia Pacific Region, REHAU Polymer China Co. Ltd
  41. 41. 41PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Deliver great customer service and maximize business value with SAP Intelligent RPA with SAP Cloud Platform Company Villeroy & Boch Group Headquarters Metlach, Germany Industry Consumer Products Products and Services Bath & wellness Tabletop & decor Tiles Employees 7,500 Revenue €853 million Web Site villeroyboch-group.com Objectives • Free customer service, finance, and purchasing staff from mundane tasks to focus on higher priority activities Why SAP • Automate routine tasks with bots while ensuring tight process integration with SAP ERP and productivity solutions Bots Transform work for customer service, finance, and purchasing staff by taking care of frequently-occurring, time-consuming tasks Improved Customer service and time spent on strategic priorities Increased Automation of more complex tasks Simplified Integration with SAP ERP and productivity applications Resolution • Created “attended” bots (under staff supervision) that complete simple, frequently occurring tasks such as responding to standard email inquiries and making general ledger postings • Evolving the bots to trigger tasks autonomously and leverage SAP Leonardo AI Business Services such as Document Classification and Document Information Extraction for automation of more complex tasks Benefits • Enable customer service staff to spend more time assisting wholesale customers with non-routine inquiries • Freed up finance and purchasing staff to focus on strategic tasks Although we’re just at the beginning of our journey with SAP Intelligent Robotic Process Automation, we are already realizing its potential to help us work more efficiently, serve customers better, and gain competitive advantage.” Dr. Daniel Neuhauser, Head of ERP Core Solutions, Villeroy & Boch Group
  42. 42. 42PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Unprecedented opportunities for business innovation Source: SAP customer use cases, McKinsey market research SAP Analytics CloudSAP HANA SAP Cloud Platform 200% increase in annual production capacity 66% reduction in administrative work 100x reduction in sales query execution time SAP Internet of Things SAP Intelligent Technologies SAP Intelligent Robotic Process Automation +$2M cost reduction in maintenance processes 80% reduction in new customer onboarding time 46% improvement in accounts receivable productivity
  43. 43. 43PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Simplify and accelerate your cloud journey to SAP S/4HANA on Microsoft Azure and deliver continuous innovation with SAP and Microsoft. Embrace Initiative Simplify Move with confidence to SAP S/4HANA on Microsoft Azure, leveraging a consistent approach that reduces complexity and mitigates risk. Accelerate Become an agile, efficient, digital enterprise on Microsoft Azure, with a cloud platform optimized for SAP, leveraging shared industry-leading best practices and specialist expertise. Innovate Transform and evolve your business with continuous innovation from SAP and Microsoft to create new opportunities and drive growth.
  44. 44. 44PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Market Approved Journeys Jointly created roadmap for SAP S/4HANA and other SAP solutions, by industry Leveraging specialist expertise and best practices Optimized Platform Foundational services delivering continuous innovation on SAP Cloud Platform Integration and extension of SAP solutions and third-party applications, running on Microsoft Azure Cloud Embrace Engagement and Services A catalyst and actionable plan Assessment and discovery bringing together the customer, SAP, Microsoft Azure, and System Integrators, along with a services plan for a successful lift and shift to the intelligent enterprise Reference Architecture Jointly developed technical blueprint Incorporates the required SAP and Microsoft Azure technologies to run the customer’s applications SAP Microsoft alliance: Foundations, investments, and services
  45. 45. 45PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Business Technology Platform Database Transactional and Analytic Data Streaming Data Data Lakes Data Management Modelling Governance Protection Archiving Migration Analytics, Predictive Planning Analysis Visualization Predictive Planning Integration Pre-built connectors to SAP and to third-party apps AI-guided development of new connectors Open APIs Intelligent Business Services & Processes Embeddable Machine Learning Intelligent RPA Live processes Business Services App Dev & Digital Experience Self-Service Multi-channel Personalization Extensions: Build your own, or use pre-packaged extensions created by SAP or partners Foundation: Multi-Cloud - Virtualization – Portability – Compliance - Openness Infrastructure Public Cloud – Private Cloud – On-Premise CONNECTED Processes and Experiences CONTINUED Business Innovation CONFIDENT Decisions with Integrity SAPApplications
  46. 46. 46PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Visit sap.com/btp Get started Set up an assessment workshop by contacting your SAP Account Executive Build a reference architecture to transform your company to an intelligent enterprise Create an implementation roadmap to achieve your intelligent enterprise goals
  47. 47. Saiprashanth Reddy Venumbaka Senior Director SAP Platform & Technology Product Marketing saiprashanth.venumbaka@sap.com Thank you. Bala Ram Global VP, Platform & Industry Sales Programs SAP Platform & Data Management Sales bala.ram@sap.com
  48. 48. Additional Information
  49. 49. 49PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Data Intelligence use cases Reimagining processes for greater business outcomes Customer risk intelligence Safeguard sales process via fine- grained risk scoring Bring together SAP & non-SAP data Apply intelligence Reimagine business processes Combine different data assets • SAP S/4HANA data: Credit management data, business partner master data • SAP Ariba risk score • Twitter feed • Sentiment analysis using Twitter data • ML-driven risk scoring algorithm • Show dashboard with risk score analytics • Add custom check in the sales process • Add additional approvals for high risk cases Combine different data assets • IR images of components • IoT data: Pressure sensor measures • SAP S/4HANA data: Material master • ML-based extraction of image features • Predictive analytics • Smart quality application with advise on components quality checks Predictive quality in manufacturing plant Improve quality management process
  50. 50. 50PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ What’s new in SAP HANA 2.0 SPS04: Multi-target with read access Second use case: Follow the sun - optimize latency for workforce Local SAP HANA Leading SAP HANA Local SAP HANA Local SAP HANA Local Client Local Client Local Client Local Client Local Client Read Write Replication
  51. 51. 51PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ What’s new in SAP HANA 2.0 SPS04: Multi-target with read access Second use case: Follow the sun – optimize latency for workforce Local SAP HANA Leading SAP HANA Local SAP HANA Local SAP HANA Local Client Local Client Local Client Local Client Check out my blog. Read Replication
  52. 52. 52PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ What’s new in SAP HANA 2.0 SPS04: Multi-target with read access Second use case: Follow the sun – optimize latency for workforce Local SAP HANALeading SAP HANA Local SAP HANA Local SAP HANA Local Client Local Client Local Client Local Client Local Client Read Replication
  53. 53. 53PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Value of SAP HANA, enterprise edition over runtime edition to run SAP S/4HANA SAP HANA, runtime edition Pay a fee to run SAP applications on SAP HANA SAP HANA, enterprise edition Purchase the SAP HANA platform The enterprise edition provides an unrestricted platform for all systems and distributed data in modern hybrid environments. The runtime edition offers a limited platform exclusively for SAP applications, with capabilities restricted to the application layer. Note: SAP applications require either the runtime edition or enterprise edition. Running SAP applications on standard edition is not permitted. What you get with S/4 today. What you need
  54. 54. 54PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Analytics in SAP S/4HANA Overview PagesSmart Business KPIs Analysis Path Framework Multidimensional Reports Dashboards Analytical List Page • Consolidated view on a certain domain, e.g. Purchasing • Information presented in analytical tables and charts • Take action in the same place or navigate to other apps • Save personal variants • KPI monitoring on the Fiori Launchpad • Drill-down into further analytical or transactional apps • Save personal variants • Interactive drill-down to explore data and influencing factors • Create sequences of analytics steps with charts or tables • Save personal variants. • Generic approach to mix analytical and transactional activities • Display table or chart or a combination • Take action directly in the same app or navigate to other apps • Save personal variants. • Analyze and visualize data from multiple dimensions • Display pivot-table or chart or a combination • Save personal variants • Optional, additional content for S/4HANA • Stories/dashboards are shipped via SAP Analytics Cloud Content Repository • Queries supplying the data are shipped with SAP S/4HANA • Used as templates, customers will copy and adapt
  55. 55. 55PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Analytics Cloud Drive Steering Excellence with SAP Analytics Cloud and SAP S/4HANA SAP Digital Boardroom • Total transparency • Instant data-driven insights • Simplified steering meetings SAP S/4HANA SAP BW/4HANA Logistics Finance Operations HR Etc… Sales Other SAP Analytics Cloud • Business intelligence • Enterprise planning • Augmented analytics Embedded Insights • Complement SAP S/4HANA embedded analytics • Integrate with Fiori Launchpad • Fast start with best practice business content
  56. 56. 56PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Integrate cloud and on-premise apps to deliver optimized experience Reduce TCO and accelerate time to value with the help of 1,400+ prebuilt integrations Simplify the connectivity and seamless integration with 175+ Open Connectors to non-SAP data/apps Quickly orchestrate tasks that span across people, apps, and organizations using workflows Clear and concise visibility into your internal process performance in relation to stated KPIs Non- SAP / Files SAP Apps SAP S/4HANA Cloud (Integration, SAP API Business Hub, Workflow, Process Visibility…) SAP S/4HANA SAP Cloud Platform
  57. 57. 57PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Extend digital core to gain competitive advantage and thrive Securely extend with side-by-side approach to keep the digital core clean and reduce upgrade costs Maximize the value from existing investments by leveraging ABAP developers to move and build apps Innovate with confidence using SAP Cloud SDK, out-of-the-box APIs, and prebuilt secured connectivity Get to success faster and future- proof extensions with low code development environment SAP S/4HANA Cloud (ABAP, Mendix, SAP Cloud SDK, Connectivity…) Side-by-side extensions Custom data In-app extensions Secure access thru APIs SAP S/4HANA SAP Cloud Platform
  58. 58. 58PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Innovate new business models to become an intelligent enterprise Deliver real-time actionable insights from any data and any source leveraging SAP HANA service Improve customer satisfaction by embedding intelligence across processes and leveraging conversational AI Meet your demanding business needs fast with out-of-the-box business services, UX, and mobile frameworks Free up resources for higher value tasks by augmenting knowledge workers & automating repetitive tasks (Business, UX, Mobile, ML/AI, SAP HANA services…) Custom apps SAP data Non-SAP data Non-SAP systems SAP S/4HANA Cloud SAP Apps SAP S/4HANA SAP Cloud Platform
  59. 59. 59PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Conversational user experience (UX) enabling natural language interaction Cross applications with one personality and one memory across all SAP Self learning system using machine learning functionality to gain knowledge based on historic data and experience Business context awareness understanding the business situation and proactively suggesting solutions Open and extensible for integration to SAP and non-SAP solutions. Enabling customers and partners to extend SAP CoPilot with skills through bots, agents, and APIs Turn conversations into actions with SAP Conversational AI *This is the current state of planning and may be changed by SAP at any time without notice. Get your work done with one intuitive conversational interface across all SAP applications and beyond. * Planned Innovation *
  60. 60. 60PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ 7 key reasons to choose SAP Intelligent RPA to automate SAP S/4HANA processes Best-in-class integration with SAP applications Pre-defined bots Reusable components Comprehensive bot development tools Fully attended and unattended RPA capabilities Flexible pricing using SAP Cloud Platform Enterprise Agreement Embedded AI and machine learning
  61. 61. 61PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP S/4HANA automation use case: Physical inventory count Updates are manually executed based on physical inventory documents generated in SAP S/4HANA Create physical inventory document Create physical inventory count templates for each document Conduct physical inventory count Post inventory updates into SAP S/4HANA Updated inventory status is reflected Physical inventory count – Generate count list SAP Intelligent RPA Bot 49R Physical inventory count – Upload count list SAP Intelligent RPA Bot 4A8 Replace manual steps with:
  62. 62. 62PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ Applications in SAP App Center to extend SAP S/4HANA experience brisken – FinTech for Market Data Governance myJobCard - Mobile Asset Management & Mobile Plant Maintenance Comprehensive end-2-end market data governance solution built on SAP Cloud Platform and SAP HANA • A repository of external data with cleansing, data quality, exception handling and audit trail capabilities • Automated integration flows from leading financial data providers such Bloomberg, Thomson Reuters, OANDA, Quandl and Central Banks to SAP S/4HANA Visit brisken at SAP App Center Mobile enterprise asset management (EAM) and field service solution integrated with SAP S/4HANA • Dynamic Form Engine helps design and deploy customer-specific mobile data capture forms • Provides native mobile UI clients for Android, iOS and Windows 10 to provide the best possible performance and user experience Visit myJobCard at SAP App Center

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