SlideShare a Scribd company logo
Give your marketing a boost
Taking your B2B online marketing to the next level
The agenda   8:30 – 9:15 – The Essentials –
             Taking them to the next level
             Chris Muirhead
             B2B Account Director – LexisClick

             9:15 – 9:30 – Refreshment Break
             9:30 – 10:15 – The latest
             developments in B2B marketing
             Stephen Bavister
             MD - LexisClick

             10:30 – 11:00 – Networking

                       Give your marketing a boost
                       Taking your B2B online marketing to the next level
What should    An overview of some of the
               latest developments in online
you get from   marketing
this
               An action plan of your priority
seminar?       areas to address




                         Give your marketing a boost
                         Taking your B2B online marketing to the next level
What would     Feedback for future seminars
we like from   How can we help you?
you?




                        Give your marketing a boost
                        Taking your B2B online marketing to the next level
B2B Online Marketing Essentials
Taking them to the next level



                                 Chris Muirhead
                            B2B Account Director
Quick survey   When searching online who
               uses?
               • Google
               • Bing
               • Yahoo
               • Another search engine




                       Give your marketing a boost
                       Taking your B2B online marketing to the next level
Google’s UK
domination




              UK Search Engine Market Share - April 2011
              Source: Hitwise




                                Give your marketing a boost
                                Taking your B2B online marketing to the next level
If you are
marketing
internationally
Don’t discount the
other players



                     US Search Engine Market Share - April 2011
                     Source: Comscore




                                       Give your marketing a boost
                                       Taking your B2B online marketing to the next level
So how
important is
SEO really???




                Give your marketing a boost
                Taking your B2B online marketing to the next level
Natural
results drive
more clicks
than
advertising...
On average        % of visits from organic search

LexisClick’s
clients get
64% of their
website traffic
from organic
search...         Source: LexisClick client base average of traffic source
                  visits April 2011




                                     Give your marketing a boost
                                     Taking your B2B online marketing to the next level
And 60% of     % of conversions from organic
               search
their online
sales or
enquiries
through
organic
search...      Source: LexisClick client base average of traffic source
               conversions April 2011




                                  Give your marketing a boost
                                  Taking your B2B online marketing to the next level
Quick survey   When using a search engine
               how far will you go before
               refining your search?
               • First page
               • Second page
               • Third page




                        Give your marketing a boost
                        Taking your B2B online marketing to the next level
On average       % of non brand search visits
                 from the first page of results
95% of non
brand search
traffic comes
from the first
page of
results...       Source: iCrossing “The Importance of Page-one Visibility”
                 February 2010




                                   Give your marketing a boost
                                   Taking your B2B online marketing to the next level
The highest rankings get most clicks
Not surprising really...
        Organic search – Average CTR By Search Ranking




                                             Source: SEOMad May 2011


                                     Give your marketing a boost
                                     Taking your B2B online marketing to the next level
Don’t be
complacent if
you are the
market
leader...



                Give your marketing a boost
                Taking your B2B online marketing to the next level
200% increase    Monthly Organic Search Traffic
                 Increase – 2010 - 2011
in organic
search traffic
for a market
leading
client...

                 Source: Client Google Analytics April 2011




                                   Give your marketing a boost
                                   Taking your B2B online marketing to the next level
17,329%                  Online Enquiries Quoted –
                         2010 vs 2011
increase in
quoted
business from
online
enquiries...

A few £,000 to quite a   Source: Client Sales Report April 2011
few £00,000
                                           Give your marketing a boost
                                           Taking your B2B online marketing to the next level
Quick survey   If you are looking for a specific
               company online, what do you
               usually do?
               • Do you know their url and
                 type it in the address bar?
               • Do you search on their
                 company name in Google?




                         Give your marketing a boost
                         Taking your B2B online marketing to the next level
People will      % of searches – brand vs non
                 brand
search for you
by name...




                 Source: LexisClick client base average of organic brand
                 searches April 2011




                                   Give your marketing a boost
                                   Taking your B2B online marketing to the next level
Things to     How often do you search on
              your company name?
consider...   • Check common variations of
                your brand terms used in
                search and what the search
                results return
              • Make sure all the top 30
                results for your most common
                brand terms contain good
                listings that link back to your
                site


                        Give your marketing a boost
                        Taking your B2B online marketing to the next level
In an ever
changing
landscape...

Here’s a few things you
should be aware of...




                          Give your marketing a boost
                          Taking your B2B online marketing to the next level
Site links
You can keep them current in Google Webmaster Tools...




                                      Give your marketing a boost
                                      Taking your B2B online marketing to the next level
Google Instant
Search results and suggestions to keep an eye on...




                                        Give your marketing a boost
                                        Taking your B2B online marketing to the next level
Search preview
First impressions count...




                             Give your marketing a boost
                             Taking your B2B online marketing to the next level
Reviews
Stay positive...




                   Give your marketing a boost
                   Taking your B2B online marketing to the next level
News
All news is good news...




                           Give your marketing a boost
                           Taking your B2B online marketing to the next level
Social media inclusion
Twitter and more...




                         Give your marketing a boost
                         Taking your B2B online marketing to the next level
Google Panda / Farmer Update
It might be time to update your SEO strategy...




                                        Give your marketing a boost
                                        Taking your B2B online marketing to the next level
Quick survey   How many of you use Google
               Adwords or other paid search
               advertising?




                        Give your marketing a boost
                        Taking your B2B online marketing to the next level
SEO + PPC
Increase your search power – 1+1=3...




                                        Give your marketing a boost
                                        Taking your B2B online marketing to the next level
The combined    SEO + PPC – The combined
                effect
power of
attraction...




                Source: iCrossing “Search Synergy Report” 2007




                                 Give your marketing a boost
                                 Taking your B2B online marketing to the next level
Heads or tails   The different types of search
                 terms
...you win
                    Head key phrases – General search terms
                    Higher volume




                          Tail key phrases – Specific search
                          terms
                          Lower volume




                            Give your marketing a boost
                            Taking your B2B online marketing to the next level
Strategies   Getting results from PPC

              Head phrases – can be very competitive – if
              your margins are strong, its a good place for
              instant results

              If your margins are weak it can be very
              expensive with better returns from SEO

              Tail can be expensive to cover via SEO

              Inexpensive to generate large key phrase
              portfolio via PPC




                           Give your marketing a boost
                           Taking your B2B online marketing to the next level
With        Improve your results with
            testing
immediate
            Test advert creative on click
effect...   throughs (CTR) and conversions

            Test landing pages to improve
            conversion rates

            Use what you’ve learnt in your SEO
            e.g. Page titles, Meta descriptions,
            Landing pages


                       Give your marketing a boost
                       Taking your B2B online marketing to the next level
It’s time to          • Ad extensions
get creative...         – Site links
                        – Phone
                        – Location
Go on have some fun     – Product
                      • Mobile ads
                      • Platform targeting
                      • Seller ratings
                      • Adwords remarketing
                      • Comparison ads
                      • Click to download ads

                                 Give your marketing a boost
                                 Taking your B2B online marketing to the next level
Quick survey   • How many people here use
                 email marketing?
               • How many use bought in data
                 lists?




                        Give your marketing a boost
                        Taking your B2B online marketing to the next level
Should all      Segment your emails by?
your contacts
                • Industry
receive the     • Their stage in the buying
same              process
message?        • Job title
                • What they last purchased
                • When they last purchased
                • Age
                • Gender

                        Give your marketing a boost
                        Taking your B2B online marketing to the next level
Get personal...   Increase your conversion
                  rates

                  • Go beyond Dear ...
                  • Personalise by your
                    segmentation data
                  • Save time – only
                    personalise the information
                    you need to



                           Give your marketing a boost
                           Taking your B2B online marketing to the next level
Test, test ,test...   Are you testing your emails?

                      •   Subject line
                      •   Time of day
                      •   Day of week
                      •   Offers
                      •   Content
                      •   Layout
                      •   Calls to action
                      •   Landing pages

                                 Give your marketing a boost
                                 Taking your B2B online marketing to the next level
And there is     • Lead nurturing
plenty more...   • Bought in data lists and
                   email campaigns
                 • Triggered campaigns
                 • Calls to action and sign-ups
                 • Encouraging sign-ups




                          Give your marketing a boost
                          Taking your B2B online marketing to the next level
How are you   •   Assess
doing?        •   Score
              •   Prioritise
              •   Action




                          Give your marketing a boost
                          Taking your B2B online marketing to the next level

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Seminar b2 b - give your marketing a boost - 2011-05 - v02

  • 1. Give your marketing a boost Taking your B2B online marketing to the next level
  • 2. The agenda 8:30 – 9:15 – The Essentials – Taking them to the next level Chris Muirhead B2B Account Director – LexisClick 9:15 – 9:30 – Refreshment Break 9:30 – 10:15 – The latest developments in B2B marketing Stephen Bavister MD - LexisClick 10:30 – 11:00 – Networking Give your marketing a boost Taking your B2B online marketing to the next level
  • 3. What should An overview of some of the latest developments in online you get from marketing this An action plan of your priority seminar? areas to address Give your marketing a boost Taking your B2B online marketing to the next level
  • 4. What would Feedback for future seminars we like from How can we help you? you? Give your marketing a boost Taking your B2B online marketing to the next level
  • 5. B2B Online Marketing Essentials Taking them to the next level Chris Muirhead B2B Account Director
  • 6. Quick survey When searching online who uses? • Google • Bing • Yahoo • Another search engine Give your marketing a boost Taking your B2B online marketing to the next level
  • 7. Google’s UK domination UK Search Engine Market Share - April 2011 Source: Hitwise Give your marketing a boost Taking your B2B online marketing to the next level
  • 8. If you are marketing internationally Don’t discount the other players US Search Engine Market Share - April 2011 Source: Comscore Give your marketing a boost Taking your B2B online marketing to the next level
  • 9. So how important is SEO really??? Give your marketing a boost Taking your B2B online marketing to the next level
  • 11. On average % of visits from organic search LexisClick’s clients get 64% of their website traffic from organic search... Source: LexisClick client base average of traffic source visits April 2011 Give your marketing a boost Taking your B2B online marketing to the next level
  • 12. And 60% of % of conversions from organic search their online sales or enquiries through organic search... Source: LexisClick client base average of traffic source conversions April 2011 Give your marketing a boost Taking your B2B online marketing to the next level
  • 13. Quick survey When using a search engine how far will you go before refining your search? • First page • Second page • Third page Give your marketing a boost Taking your B2B online marketing to the next level
  • 14. On average % of non brand search visits from the first page of results 95% of non brand search traffic comes from the first page of results... Source: iCrossing “The Importance of Page-one Visibility” February 2010 Give your marketing a boost Taking your B2B online marketing to the next level
  • 15. The highest rankings get most clicks Not surprising really... Organic search – Average CTR By Search Ranking Source: SEOMad May 2011 Give your marketing a boost Taking your B2B online marketing to the next level
  • 16. Don’t be complacent if you are the market leader... Give your marketing a boost Taking your B2B online marketing to the next level
  • 17. 200% increase Monthly Organic Search Traffic Increase – 2010 - 2011 in organic search traffic for a market leading client... Source: Client Google Analytics April 2011 Give your marketing a boost Taking your B2B online marketing to the next level
  • 18. 17,329% Online Enquiries Quoted – 2010 vs 2011 increase in quoted business from online enquiries... A few £,000 to quite a Source: Client Sales Report April 2011 few £00,000 Give your marketing a boost Taking your B2B online marketing to the next level
  • 19. Quick survey If you are looking for a specific company online, what do you usually do? • Do you know their url and type it in the address bar? • Do you search on their company name in Google? Give your marketing a boost Taking your B2B online marketing to the next level
  • 20. People will % of searches – brand vs non brand search for you by name... Source: LexisClick client base average of organic brand searches April 2011 Give your marketing a boost Taking your B2B online marketing to the next level
  • 21. Things to How often do you search on your company name? consider... • Check common variations of your brand terms used in search and what the search results return • Make sure all the top 30 results for your most common brand terms contain good listings that link back to your site Give your marketing a boost Taking your B2B online marketing to the next level
  • 22. In an ever changing landscape... Here’s a few things you should be aware of... Give your marketing a boost Taking your B2B online marketing to the next level
  • 23. Site links You can keep them current in Google Webmaster Tools... Give your marketing a boost Taking your B2B online marketing to the next level
  • 24. Google Instant Search results and suggestions to keep an eye on... Give your marketing a boost Taking your B2B online marketing to the next level
  • 25. Search preview First impressions count... Give your marketing a boost Taking your B2B online marketing to the next level
  • 26. Reviews Stay positive... Give your marketing a boost Taking your B2B online marketing to the next level
  • 27. News All news is good news... Give your marketing a boost Taking your B2B online marketing to the next level
  • 28. Social media inclusion Twitter and more... Give your marketing a boost Taking your B2B online marketing to the next level
  • 29. Google Panda / Farmer Update It might be time to update your SEO strategy... Give your marketing a boost Taking your B2B online marketing to the next level
  • 30. Quick survey How many of you use Google Adwords or other paid search advertising? Give your marketing a boost Taking your B2B online marketing to the next level
  • 31. SEO + PPC Increase your search power – 1+1=3... Give your marketing a boost Taking your B2B online marketing to the next level
  • 32. The combined SEO + PPC – The combined effect power of attraction... Source: iCrossing “Search Synergy Report” 2007 Give your marketing a boost Taking your B2B online marketing to the next level
  • 33. Heads or tails The different types of search terms ...you win Head key phrases – General search terms Higher volume Tail key phrases – Specific search terms Lower volume Give your marketing a boost Taking your B2B online marketing to the next level
  • 34. Strategies Getting results from PPC Head phrases – can be very competitive – if your margins are strong, its a good place for instant results If your margins are weak it can be very expensive with better returns from SEO Tail can be expensive to cover via SEO Inexpensive to generate large key phrase portfolio via PPC Give your marketing a boost Taking your B2B online marketing to the next level
  • 35. With Improve your results with testing immediate Test advert creative on click effect... throughs (CTR) and conversions Test landing pages to improve conversion rates Use what you’ve learnt in your SEO e.g. Page titles, Meta descriptions, Landing pages Give your marketing a boost Taking your B2B online marketing to the next level
  • 36. It’s time to • Ad extensions get creative... – Site links – Phone – Location Go on have some fun – Product • Mobile ads • Platform targeting • Seller ratings • Adwords remarketing • Comparison ads • Click to download ads Give your marketing a boost Taking your B2B online marketing to the next level
  • 37. Quick survey • How many people here use email marketing? • How many use bought in data lists? Give your marketing a boost Taking your B2B online marketing to the next level
  • 38. Should all Segment your emails by? your contacts • Industry receive the • Their stage in the buying same process message? • Job title • What they last purchased • When they last purchased • Age • Gender Give your marketing a boost Taking your B2B online marketing to the next level
  • 39. Get personal... Increase your conversion rates • Go beyond Dear ... • Personalise by your segmentation data • Save time – only personalise the information you need to Give your marketing a boost Taking your B2B online marketing to the next level
  • 40. Test, test ,test... Are you testing your emails? • Subject line • Time of day • Day of week • Offers • Content • Layout • Calls to action • Landing pages Give your marketing a boost Taking your B2B online marketing to the next level
  • 41. And there is • Lead nurturing plenty more... • Bought in data lists and email campaigns • Triggered campaigns • Calls to action and sign-ups • Encouraging sign-ups Give your marketing a boost Taking your B2B online marketing to the next level
  • 42. How are you • Assess doing? • Score • Prioritise • Action Give your marketing a boost Taking your B2B online marketing to the next level