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Semantic Digital Libraries:
Improving Usability of Information Discovery
     with Semantic and Social Services


               Sebastian Ryszard Kruk




        Copyright @ Sebastian Ryszard Kruk, http://www.sebastiankruk.com/
Presentation Outline
Presentation Outline




Problem statement and hypothesis
Presentation Outline
Problem statement and hypothesis
Presentation Outline
Problem statement and hypothesis




         Ontologies
Presentation Outline
Problem statement and hypothesis

          Navigation




         Ontologies
Presentation Outline
Problem statement and hypothesis

          Navigation



          JeromeDL
        the prototype



         Ontologies
Presentation Outline
Problem statement and hypothesis

          Navigation



          JeromeDL
        the prototype



         Ontologies

         Evaluation
Problem and Hypothesis
Problem Statement
Digital library users are
  missing a librarian => problems with information discovery
  and understanding complex metadata
  missing peers => cannot share experience with other
  users visiting the library
  missing connection with other sources => library
  resources cannot become a part of the information
  processing workflow
Digital Library system
  knowledge organization systems => islands of highly
  organized information
  poor information discovery => loosing their position to
  other sources
  incompatible taxonomies and schemata => loosing potential
  of rich metadata
Hypothesis
Semantic and social technologies in digital libraries
improve information discovery compared to classic
approaches:
  Users find information more easily
  Precision in searching is improved
  Users’ satisfaction is increased
  Users retain more information

                expressiveness        Semantic           tagging
     Semantic                                                        Web
                                       Digital
       Web      interoperability                       communities   2.0
                                      Libraries




                                controlled vocabularies
                            knowledge organization systems


                                       Digital
                                      Libraries
Semantic Digital Libraries:
Architecture & Ontologies
SemDL Architecture
Existing reference digital library architectures
 Alexandria DL architecture (Frew et al, 1998)
 DELOS reference model (actors) (Candela et al, 2007a)
 Interaction Triptych Model (Fuhr et al, 2007)
Missing:
 Object Model: integration of metadata, reuse of library resources
 Digital Library Services: interoperability, user annotation, advanced search and browsing

                                                                                                     Users
                                            UI agents             communities of users




                                                                               System
                                                     Data Presentation Layer


                  service                                                                       DL
                developers             Interoper-   Information                 Advanced     designers
                                                                     Basic
                                         ability      Access                     Mgmt.
                                                                   Services
                                        Services     Services                   Services
                                               Data Access and Manipulation Layer
                 external                                                                       DL
                 services                            Data Abstraction Layer                administrators




                                                                               Content

                                                    Data Sources

 Published in: Kruk et al., 2005 (DEXA); Kruk and McDaniel, 2008 (Springer); Kruk et al., 2009 (accepted to TEL)
Ontologies for SemDL
          Requirements:
               Support for a complex and dynamic structure of
               information objects; reuse, aggregation; scientific
               publications workflow
               Support for reach, interconnected and
               interoperable bibliographic metadata; align existing
               concepts, e.g., MARC21, BibTeX, Dublin Core, SKOS,
               Address Ontology
               Support for communities of library users: FOAF,
               SIOC, Tom Gruber’s Tagging Ontology
               Support for rights management; model based on
               ODRL and XACML

Published in: Kruk et al., 2005 (DEXA); Kruk and Haslhofer, 2006 (NKOS, ECDL); Kruk and McDaniel, 2008 (Springer); Kruk et al.,
                                                    2009 (accepted to TEL)
SemDL Ontologies Example
                      Community Ontologies                             Structure Ontology                   Bibliographic Ontologies

                    John              foaf:knows                     Sebastian          marcont:hasAffiliation
                                                                                                                       DERI
                     Doe              xfoaf:trustLevel                 Kruk

                                                                                      marcont:hasCreator

                       sscf:issuedBy             20%
                                                                        SemDL            marcont:hasAbstract
                                                         sscf:isIn                                                   Abstract
                                                                         Book
                                     Digital
                                                                                  (is in)              marcont:hasRelatedEvent
                                    Libraries
                                                                        jdl:hasPart
                                   (directory)
                                                                                            Corrib
                       dc:creator                             Introduction                                           SemDL
                                                                                          Collection
                                                                                                                     Tutorial
                                  sioc:related_to        jdl:hasRepresentation
                  (Tagging)                                                           intro.pdf
                                                                                                                   hasAddress
                tagging:hasTerm                                          eac:hasLicense

                    Book      rdfs:label                      DERIans                   DERI                       Pittsburgh
                                                Book
                    (term)                                      read                  (License)

                                                                 Rights Management Ontology


                 Ontologies designed: JeromeDL structure ontology, MarcOnt
                 bibliographic ontology, FOAFRealm/SSCF ontology, Extensible
                 Access Control ontology, S3B Tagging Ontology
                 Ontologies used: FOAF, SKOS, SIOC, Address ontology
Published in: Kruk et al., 2005 (DEXA); Kruk and Haslhofer, 2006 (NKOS, ECDL); Kruk and McDaniel, 2008 (Springer); Kruk et al.,
                                                    2009 (accepted to TEL)
Semantic Digital Libraries:
        Navigation
Social Semantic Collaborative Filtering
          Motivation
            support identifying and finding experts, and
            propagating their expertise
            allow to express users’ interests and filtering
            knowledge base using disambiguation mechanisms
            feature security mechanisms for efficient and
            secure information gathering and dissemination
          Model
            graph of quantified social relations
            graph of inclusions of collections annotated with
            KOS concepts social relations
            access control based on the position in the social
            network
Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW);
                     Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
Social Semantic Collaborative Filtering

                                         Alice                         FQ=80%

                               Bibliographic Ontologies
                                                                                       FQ=50%
                                                                                                              Felix
                                        Mediation
                                                                                                              Ontology
                                                                                                             Mediation

           Bob                                                    Caroline
                                          FQ=30%
 Artificial Intelligence                                      Digital          Distributed
                                                           Libraries            Systems

         FQ=10%                           Damian                                                Eric
                                             Libraries                                      P2P Systems

       Gerald                        ACL(PD, Damian) < 2
                                     ACL(FQ, Damian) > 80%
                                                                                           Semantic Web
    Legacy Ontologies
         Mediation



Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW);
                     Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
Evaluation of SSCF Model
          Question for evaluation:
              Is the social network better informed with SSCF?
          Assumptions for evaluation model:
              The quality of the information provided by a user on a certain
              collection is proportional to the expertise level of the user on
              the topic of the collection.
              It is possible to find a user with a high expertise on the given
              topic within the social network.
          Evaluation setup:
              a model of the social network - 1000 users
              distribution of relationships: bell-curved (µ = 25, σ = 12.5) and
              zipfian (θ = 1.9)
          Measuring:
              Average Maximal Expertise (R) - average value of the highest
              expertise level found within given degree of separation (R)
Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW);
                     Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
Evaluation of SSCF Model
           Q1: Can a user access information gathered by the
           domain experts ?
                For Zipf ’s distribution maximal average expertise for R=6 is
                91% - answer: very probable
                For Bell-curved distribution maximal average expertise for R>3
                is above 96% - answer: even more probable
           Q2: Is the average expertise level higher in the
           social network ?
                For both types of distributions the average expertise of a
                single member (R = 0) is much lower than in the social network.

     Zipf (θ = 1.9)       100%
     Bell (σ = 12.5)       75%
                           50%
                           25%
                             0%
                                          0           1           2           3           4           5            6
Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW);
                     Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
Shortcomings of faceted navigation
Shortcomings of faceted navigation
  RDF is not a homogeneous information space
  join operator is unintuitive to the end user (Oren, 2006)
  no filtering based on only given value
  no union and difference operators
  most of solutions are monolithic (no MVC)
  poor accessibility: information overload
Extended model
  Extensions to inverted and existential operators
  Browse and similarity operators
  New combination operators: union, difference, binding
                                  browse-(knows)

               affiliation              knows                   creator
        DERI                ...                    ...                      ?

          browse-(affiliation)                            browse-(creator)


                     Published in: Kruk et al., 2007 (ODBASE)
MultiBeeBrowse
   Zoomable User Interface: basic, structured, browsing and
   complete history view
   Collaborative Browsing (using SSCF and RSS)
   Adaptable Browsing Interface (incl. concepts suggestions,
   facets labeling, results presentation)
   Services for Accessible Faceted Navigation
   Model of
   meta-operations:
                                      filter
                               (dc:creator, quot;Krukquot;)



                                                              browse
                                                           (dc:creator)


                                                   sum           search
                                                            (name:quot;Deckerquot;)




                                                                                  similar-
                                                                                (dc:creator)

                                                                               sum




Published in: Kruk et al., 2007 (ODBASE)   Forest with faceted navigation decision trees       Meta-operations decision tree
Evaluation
Comparing three solutions:
                                   20
     MultiBeeBrowse                                        16
     BrowseRDF                      15
                                                                                 12
     Longwell
                                    10        8
                                                                7
                                                                    6
                                     5                                  4
                                                                             3
                                                    2
                                                                                      0
                                     0
                                              Friendly          Average     Hard to use




                Published in: Kruk et al., 2007 (ODBASE)
Evaluation
Comparing three solutions:
                                      20
      MultiBeeBrowse                                          16
      BrowseRDF                        15
                                                                                        12
      Longwell
                                       10        8
                                                                       7
                                                                           6
                                        5                                      4
                                                                                    3
                                                       2
                                                                                             0
                                        0
Features comparison:                             Friendly              Average     Hard to use

      Operator           MBB Browse RDF Longwell                           Other
        search             +                ±                  ±               -
       selection           +                ±                  ±               ±
    exist. property        +                +                      -           -
       browse              +                -                      -           -
       combine             +                ±                  ±               ±

                   Published in: Kruk et al., 2007 (ODBASE)
Semantic Digital Libraries:
JeromeDL - the prototype
JeromeDL
           Semantic digital library project based on
           cooperation of
                Gdańsk University of Technology
                DERI, National University of Ireland, Galway
           Distributed under Open Source (BSD) license
           10+ instances worldwide:
                DERI, Ireland: Library, Books, EastWeb DL
                GUT, Poland: WBSS, Kashebian, PMR Journal
                INEGI, Mexico: internal digital library
                dContentWare, Italy: core of the project
                Bosco Inc., India: 1000+ resources
                WKU, KY, USA: learning materials repository
Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL),
                                               Kruk and McDaniel, 2008 (Springer)
Differentiators of JeromeDL

           combining semantic bibliographic descriptions
           and social media
           advanced, personalized search solutions
           social networking platform integrated with
           user profiling component
           extensible access control system based on
           social network relations
           collaborative filtering and browsing
           dynamic collections
           integration with other Web 2.0 services

Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL),
                                               Kruk and McDaniel, 2008 (Springer)
3-layered Architecture

                                                                                                                Users
                                                 UI agents               communities of users




                                                                                      System
                                                            Data Presentation Layer


                 service                                                                                   DL
                developers                 Interoper-      Information                 Advanced         designers
                                                                            Basic
                                             ability         Access                     Mgmt.
                                                                          Services
                                            Services        Services                   Services
                                                       Data Access and Manipulation Layer
                 external                                                                                  DL
                 services                                    Data Abstraction Layer                   administrators




                                                                                      Content

                                                          Data Sources




Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL),
                                               Kruk and McDaniel, 2008 (Springer)
3-layered Architecture

                                                                       Collaborative        Collaborative
                                                                         Filtering            Browsing
        Community                                                                                               Social
            Driven                       comments                        Tagging              Blogging          Services
       Taxonomies


                                                                        Mediation        Natural Language
                                                      DMoz
                                                                         Services         Query Template
       Ontologized                                                                                              Semantic
                               WordNet                                   Identity           Filtering and
         Metadata                                                                                               Services
                                                                       Management             Browsing


                                                                                            Distributed
                                                  resource                 KOS                 Search
            Digital
                                                                                                                Classic
           Library         resource                                     Security &            Full-text
                                                                                                                Services
        Resources                                                     Access Control      Index & Search




Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL),
                                               Kruk and McDaniel, 2008 (Springer)
Search and Browsing
           TagsTreeMaps - filtering with hierarchical tags
           MultiBeeBrowse - social browsing
           Dynamic collections - defined based on triple
           filtering and SPARQL queries
           Recommendations of related resources based on
           semantic resource description
           Query templates in natural language
           Semantic Query Expansion based on user’s context
           and semantic annotations
           Social Semantic Collaborative Filtering
           flexible API for integration of external services,
           e.g., Exhibit (SIMILE, MIT)
Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL),
                                               Kruk and McDaniel, 2008 (Springer)
Semantic Digital Libraries:
        Evaluation
Evaluation Procedure
Evaluating usability (system, user)
Two digital libraries in their basic (vanilla) setup
  JeromeDL - semantic digital library
  DSpace - classic digital library (control group)
Database:
  noise: 529 articles from DERI JeromeDL instances
  reference set: 35 articles on Internet psychology
Participants: 59 commenced evaluation, 26 completed
                                                          long time

     Initial Tasks        Question-Answering                          Memory Task
                                      Tasks
       registration                                                   one of QA Tasks
                           Task        Task        Task
     getting to know                                                  no library access
                             1          2           3
       the library




         Initial                       QA                                Memory               Final
     Questionnaires               Questionnaires                      Questionnairy       Questionnairy

          Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
Questions for Evaluation (1)
Do semantic and social services improve the quality of answers?
  slightly better results for JeromeDL group, improving significantly over
  time (results statistical significance close to acceptance threshold)
Do semantic and social service increase the quality of references
provided by the participants?
  slightly better results for JeromeDL group, improving significantly over
  time (could not confirm statistical significance)
Do semantic and social service increase the satisfaction from
using a digital library? (statistical significance significance)
                                                                 JeromeDL           DSpace
       23.00
                                      21.99               22.69
        17.25                                                                 19.84
                           13.41
                  14.86
        11.50                                                      9.39                  8.23
        5.75
                                               1.88
           0
                      task 1              task 2              task 3             average
            Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
Questions for Evaluation (2)
   Which services are found to be most useful?
        recommendations and social filtering (results statistically significant)
   Do semantic and social services increase information
   retention? (results statistically significant)
        Quality of answers: JeromeDL - 2.78, DSpace - 2.44
        Accuracy of references: JeromeDL - 6, DSpace - 1
        Satisfaction:
          JeromeDL               DSpace

29.11
                                    21.11
        10.89
                 2.00 -17.22                -1.00


understanding easy of execution intuitiveness




                 Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
Questions for Evaluation (2)
   Which services are found to be most useful?
        recommendations and social filtering (results statistically significant)
   Do semantic and social services increase information
   retention? (results statistically significant)
        Quality of answers: JeromeDL - 2.78, DSpace - 2.44
        Accuracy of references: JeromeDL - 6, DSpace - 1
        Satisfaction:
          JeromeDL               DSpace
                                                                              84.62%
29.11
                                    21.11
        10.89
                 2.00 -17.22                -1.00


understanding easy of execution intuitiveness

                                                                                JeromeDL      DSpace

                                    Would you like to continue using this library ?
                 Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
Questions for Evaluation (2)
   Which services are found to be most useful?
        recommendations and social filtering (results statistically significant)
   Do semantic and social services increase information
   retention? (results statistically significant)
        Quality of answers: JeromeDL - 2.78, DSpace - 2.44
        Accuracy of references: JeromeDL - 6, DSpace - 1
        Satisfaction:
          JeromeDL               DSpace
                                                                              84.62%
29.11
                                    21.11
        10.89
                                                                                              46.15%
                 2.00 -17.22                -1.00


understanding easy of execution intuitiveness

                                                                                JeromeDL      DSpace

                                    Would you like to continue using this library ?
                 Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
Conclusions
I have presented

Architecture and ontologies for Semantic
Digital Libraries

Examples of search and browsing services:

  Social Semantic Collaborative Filtering

  MultiBeeBrowse

JeromeDL - the prototype

Evaluation of semantic and social services
What about hypothesis ?


Semantic and social technologies in digital
libraries improve information discovery
compared to classic approaches:
What about hypothesis ?


Semantic and social technologies in digital
libraries improve information discovery
compared to classic approaches:

  Users find information more easily    ✓
What about hypothesis ?


Semantic and social technologies in digital
libraries improve information discovery
compared to classic approaches:

  Users find information more easily    ✓
  Precision in searching is improved   ✓
What about hypothesis ?


Semantic and social technologies in digital
libraries improve information discovery
compared to classic approaches:

  Users find information more easily    ✓
  Precision in searching is improved   ✓
  Users’ satisfaction is increased     ✓
What about hypothesis ?


Semantic and social technologies in digital
libraries improve information discovery
compared to classic approaches:

  Users find information more easily    ✓
  Precision in searching is improved   ✓
  Users’ satisfaction is increased     ✓
  Users retain more information        ✓
The Impact
1 Book: Kruk, McDaniel: Semantic Digital Libraries   (Springer, 2008) [300+ copies sold]
30+ Papers (excluding 9 chapters in the book):
   JeromeDL: IIS 2004, DEXA 2005, ECDL Demo Session 2005 Workshop, InfoBazy 2005,
   ICIW 2006 (best paper), Semantic Web Challenge at ISWC 2007, SemTech 2007, MCAST
   Workshop 2007, Dev. Track WWW 2008, ECDL 2008, InfoBazy 2008, The Electronic
   Library Journal
   FOAFRealm - FOAF Workshop 2004, TEHOSS 2005, MoSO @ MDM 2006, IRW2006 @
   WWW2006, ASWC 2006, WBC 2007, International Journal of WBC, Semantic Web
   Challenge at ISWC 2007, Media in Transition 2007
   MarcOnt - DublinCore 2005, ECDL Poster Session 2005, International Artificial
   Intelligence Research Society Conference 2007
   MultiBeeBrowse - ODBASE 2007, Conference on Teaching and Learning 2007, CHI 2008
   Social Semantic Collaborative Filtering - Semantic Desktop at ISWC, 2005
   NLQ - IADIS International Conference WWW/Internet 2006
   Didaskon/IKHarvester - EC-TEL 2007, LACLO 2006, IEEE ICSC 2006
   HyperCuP - ESWC Demo Session 2006
5 Tutorials: JCDL2006, ESWC 2007, WWW 2007, JCDL 2008, ICSD 2009 (upcoming)
3 Invited talks: EPFL, UCD, Polish Information Processing Society
3 workshops: Irish DL Summit, Web Archiving, Special Session at NKOS 2006
10+ open source projects - corrib.org, opensource.knowledgehives.com
17 MSc Theses supervised at GUT
Startup company (Knowledge Hives) continuing R&D efforts initiated in SemDL domain
Semantic and Social Services
Improve Usability of Information Discovery
                     in
  Semantic Digital Libraries
              Sebastian Ryszard Kruk
           http://www.sebastiankruk.com/

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Semantic Digital Libraries: Improving Usability of Information Discovery with Semantic and Social Services

  • 1. Semantic Digital Libraries: Improving Usability of Information Discovery with Semantic and Social Services Sebastian Ryszard Kruk Copyright @ Sebastian Ryszard Kruk, http://www.sebastiankruk.com/
  • 5. Presentation Outline Problem statement and hypothesis Ontologies
  • 6. Presentation Outline Problem statement and hypothesis Navigation Ontologies
  • 7. Presentation Outline Problem statement and hypothesis Navigation JeromeDL the prototype Ontologies
  • 8. Presentation Outline Problem statement and hypothesis Navigation JeromeDL the prototype Ontologies Evaluation
  • 10. Problem Statement Digital library users are missing a librarian => problems with information discovery and understanding complex metadata missing peers => cannot share experience with other users visiting the library missing connection with other sources => library resources cannot become a part of the information processing workflow Digital Library system knowledge organization systems => islands of highly organized information poor information discovery => loosing their position to other sources incompatible taxonomies and schemata => loosing potential of rich metadata
  • 11. Hypothesis Semantic and social technologies in digital libraries improve information discovery compared to classic approaches: Users find information more easily Precision in searching is improved Users’ satisfaction is increased Users retain more information expressiveness Semantic tagging Semantic Web Digital Web interoperability communities 2.0 Libraries controlled vocabularies knowledge organization systems Digital Libraries
  • 13. SemDL Architecture Existing reference digital library architectures Alexandria DL architecture (Frew et al, 1998) DELOS reference model (actors) (Candela et al, 2007a) Interaction Triptych Model (Fuhr et al, 2007) Missing: Object Model: integration of metadata, reuse of library resources Digital Library Services: interoperability, user annotation, advanced search and browsing Users UI agents communities of users System Data Presentation Layer service DL developers Interoper- Information Advanced designers Basic ability Access Mgmt. Services Services Services Services Data Access and Manipulation Layer external DL services Data Abstraction Layer administrators Content Data Sources Published in: Kruk et al., 2005 (DEXA); Kruk and McDaniel, 2008 (Springer); Kruk et al., 2009 (accepted to TEL)
  • 14. Ontologies for SemDL Requirements: Support for a complex and dynamic structure of information objects; reuse, aggregation; scientific publications workflow Support for reach, interconnected and interoperable bibliographic metadata; align existing concepts, e.g., MARC21, BibTeX, Dublin Core, SKOS, Address Ontology Support for communities of library users: FOAF, SIOC, Tom Gruber’s Tagging Ontology Support for rights management; model based on ODRL and XACML Published in: Kruk et al., 2005 (DEXA); Kruk and Haslhofer, 2006 (NKOS, ECDL); Kruk and McDaniel, 2008 (Springer); Kruk et al., 2009 (accepted to TEL)
  • 15. SemDL Ontologies Example Community Ontologies Structure Ontology Bibliographic Ontologies John foaf:knows Sebastian marcont:hasAffiliation DERI Doe xfoaf:trustLevel Kruk marcont:hasCreator sscf:issuedBy 20% SemDL marcont:hasAbstract sscf:isIn Abstract Book Digital (is in) marcont:hasRelatedEvent Libraries jdl:hasPart (directory) Corrib dc:creator Introduction SemDL Collection Tutorial sioc:related_to jdl:hasRepresentation (Tagging) intro.pdf hasAddress tagging:hasTerm eac:hasLicense Book rdfs:label DERIans DERI Pittsburgh Book (term) read (License) Rights Management Ontology Ontologies designed: JeromeDL structure ontology, MarcOnt bibliographic ontology, FOAFRealm/SSCF ontology, Extensible Access Control ontology, S3B Tagging Ontology Ontologies used: FOAF, SKOS, SIOC, Address ontology Published in: Kruk et al., 2005 (DEXA); Kruk and Haslhofer, 2006 (NKOS, ECDL); Kruk and McDaniel, 2008 (Springer); Kruk et al., 2009 (accepted to TEL)
  • 17. Social Semantic Collaborative Filtering Motivation support identifying and finding experts, and propagating their expertise allow to express users’ interests and filtering knowledge base using disambiguation mechanisms feature security mechanisms for efficient and secure information gathering and dissemination Model graph of quantified social relations graph of inclusions of collections annotated with KOS concepts social relations access control based on the position in the social network Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW); Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
  • 18. Social Semantic Collaborative Filtering Alice FQ=80% Bibliographic Ontologies FQ=50% Felix Mediation Ontology Mediation Bob Caroline FQ=30% Artificial Intelligence Digital Distributed Libraries Systems FQ=10% Damian Eric Libraries P2P Systems Gerald ACL(PD, Damian) < 2 ACL(FQ, Damian) > 80% Semantic Web Legacy Ontologies Mediation Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW); Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
  • 19. Evaluation of SSCF Model Question for evaluation: Is the social network better informed with SSCF? Assumptions for evaluation model: The quality of the information provided by a user on a certain collection is proportional to the expertise level of the user on the topic of the collection. It is possible to find a user with a high expertise on the given topic within the social network. Evaluation setup: a model of the social network - 1000 users distribution of relationships: bell-curved (µ = 25, σ = 12.5) and zipfian (θ = 1.9) Measuring: Average Maximal Expertise (R) - average value of the highest expertise level found within given degree of separation (R) Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW); Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
  • 20. Evaluation of SSCF Model Q1: Can a user access information gathered by the domain experts ? For Zipf ’s distribution maximal average expertise for R=6 is 91% - answer: very probable For Bell-curved distribution maximal average expertise for R>3 is above 96% - answer: even more probable Q2: Is the average expertise level higher in the social network ? For both types of distributions the average expertise of a single member (R = 0) is much lower than in the social network. Zipf (θ = 1.9) 100% Bell (σ = 12.5) 75% 50% 25% 0% 0 1 2 3 4 5 6 Published in: Grzonkowski, Gzella, Kruk, et al., 2009 (Journal of Web Based Communities); Choi, Kruk, et al., 2006 (IRW, WWW); Kruk, et al, 2006 (ASWC); Kruk and Decker, 2005 (Semantic Desktop Workshop, ISWC)
  • 21. Shortcomings of faceted navigation Shortcomings of faceted navigation RDF is not a homogeneous information space join operator is unintuitive to the end user (Oren, 2006) no filtering based on only given value no union and difference operators most of solutions are monolithic (no MVC) poor accessibility: information overload Extended model Extensions to inverted and existential operators Browse and similarity operators New combination operators: union, difference, binding browse-(knows) affiliation knows creator DERI ... ... ? browse-(affiliation) browse-(creator) Published in: Kruk et al., 2007 (ODBASE)
  • 22. MultiBeeBrowse Zoomable User Interface: basic, structured, browsing and complete history view Collaborative Browsing (using SSCF and RSS) Adaptable Browsing Interface (incl. concepts suggestions, facets labeling, results presentation) Services for Accessible Faceted Navigation Model of meta-operations: filter (dc:creator, quot;Krukquot;) browse (dc:creator) sum search (name:quot;Deckerquot;) similar- (dc:creator) sum Published in: Kruk et al., 2007 (ODBASE) Forest with faceted navigation decision trees Meta-operations decision tree
  • 23. Evaluation Comparing three solutions: 20 MultiBeeBrowse 16 BrowseRDF 15 12 Longwell 10 8 7 6 5 4 3 2 0 0 Friendly Average Hard to use Published in: Kruk et al., 2007 (ODBASE)
  • 24. Evaluation Comparing three solutions: 20 MultiBeeBrowse 16 BrowseRDF 15 12 Longwell 10 8 7 6 5 4 3 2 0 0 Features comparison: Friendly Average Hard to use Operator MBB Browse RDF Longwell Other search + ± ± - selection + ± ± ± exist. property + + - - browse + - - - combine + ± ± ± Published in: Kruk et al., 2007 (ODBASE)
  • 26. JeromeDL Semantic digital library project based on cooperation of Gdańsk University of Technology DERI, National University of Ireland, Galway Distributed under Open Source (BSD) license 10+ instances worldwide: DERI, Ireland: Library, Books, EastWeb DL GUT, Poland: WBSS, Kashebian, PMR Journal INEGI, Mexico: internal digital library dContentWare, Italy: core of the project Bosco Inc., India: 1000+ resources WKU, KY, USA: learning materials repository Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 27. Differentiators of JeromeDL combining semantic bibliographic descriptions and social media advanced, personalized search solutions social networking platform integrated with user profiling component extensible access control system based on social network relations collaborative filtering and browsing dynamic collections integration with other Web 2.0 services Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 28. 3-layered Architecture Users UI agents communities of users System Data Presentation Layer service DL developers Interoper- Information Advanced designers Basic ability Access Mgmt. Services Services Services Services Data Access and Manipulation Layer external DL services Data Abstraction Layer administrators Content Data Sources Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 29. 3-layered Architecture Collaborative Collaborative Filtering Browsing Community Social Driven comments Tagging Blogging Services Taxonomies Mediation Natural Language DMoz Services Query Template Ontologized Semantic WordNet Identity Filtering and Metadata Services Management Browsing Distributed resource KOS Search Digital Classic Library resource Security & Full-text Services Resources Access Control Index & Search Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 30. Search and Browsing TagsTreeMaps - filtering with hierarchical tags MultiBeeBrowse - social browsing Dynamic collections - defined based on triple filtering and SPARQL queries Recommendations of related resources based on semantic resource description Query templates in natural language Semantic Query Expansion based on user’s context and semantic annotations Social Semantic Collaborative Filtering flexible API for integration of external services, e.g., Exhibit (SIMILE, MIT) Published in: Kruk, Decker and Zieborak, 2005 (DEXA); Kruk et al., 2007 (Semantic Web Challenge, ISWC), Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 32. Evaluation Procedure Evaluating usability (system, user) Two digital libraries in their basic (vanilla) setup JeromeDL - semantic digital library DSpace - classic digital library (control group) Database: noise: 529 articles from DERI JeromeDL instances reference set: 35 articles on Internet psychology Participants: 59 commenced evaluation, 26 completed long time Initial Tasks Question-Answering Memory Task Tasks registration one of QA Tasks Task Task Task getting to know no library access 1 2 3 the library Initial QA Memory Final Questionnaires Questionnaires Questionnairy Questionnairy Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 33. Questions for Evaluation (1) Do semantic and social services improve the quality of answers? slightly better results for JeromeDL group, improving significantly over time (results statistical significance close to acceptance threshold) Do semantic and social service increase the quality of references provided by the participants? slightly better results for JeromeDL group, improving significantly over time (could not confirm statistical significance) Do semantic and social service increase the satisfaction from using a digital library? (statistical significance significance) JeromeDL DSpace 23.00 21.99 22.69 17.25 19.84 13.41 14.86 11.50 9.39 8.23 5.75 1.88 0 task 1 task 2 task 3 average Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 34. Questions for Evaluation (2) Which services are found to be most useful? recommendations and social filtering (results statistically significant) Do semantic and social services increase information retention? (results statistically significant) Quality of answers: JeromeDL - 2.78, DSpace - 2.44 Accuracy of references: JeromeDL - 6, DSpace - 1 Satisfaction: JeromeDL DSpace 29.11 21.11 10.89 2.00 -17.22 -1.00 understanding easy of execution intuitiveness Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 35. Questions for Evaluation (2) Which services are found to be most useful? recommendations and social filtering (results statistically significant) Do semantic and social services increase information retention? (results statistically significant) Quality of answers: JeromeDL - 2.78, DSpace - 2.44 Accuracy of references: JeromeDL - 6, DSpace - 1 Satisfaction: JeromeDL DSpace 84.62% 29.11 21.11 10.89 2.00 -17.22 -1.00 understanding easy of execution intuitiveness JeromeDL DSpace Would you like to continue using this library ? Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 36. Questions for Evaluation (2) Which services are found to be most useful? recommendations and social filtering (results statistically significant) Do semantic and social services increase information retention? (results statistically significant) Quality of answers: JeromeDL - 2.78, DSpace - 2.44 Accuracy of references: JeromeDL - 6, DSpace - 1 Satisfaction: JeromeDL DSpace 84.62% 29.11 21.11 10.89 46.15% 2.00 -17.22 -1.00 understanding easy of execution intuitiveness JeromeDL DSpace Would you like to continue using this library ? Published in: Kruk et al., 2008 (ECDL), Kruk and McDaniel, 2008 (Springer)
  • 38. I have presented Architecture and ontologies for Semantic Digital Libraries Examples of search and browsing services: Social Semantic Collaborative Filtering MultiBeeBrowse JeromeDL - the prototype Evaluation of semantic and social services
  • 39. What about hypothesis ? Semantic and social technologies in digital libraries improve information discovery compared to classic approaches:
  • 40. What about hypothesis ? Semantic and social technologies in digital libraries improve information discovery compared to classic approaches: Users find information more easily ✓
  • 41. What about hypothesis ? Semantic and social technologies in digital libraries improve information discovery compared to classic approaches: Users find information more easily ✓ Precision in searching is improved ✓
  • 42. What about hypothesis ? Semantic and social technologies in digital libraries improve information discovery compared to classic approaches: Users find information more easily ✓ Precision in searching is improved ✓ Users’ satisfaction is increased ✓
  • 43. What about hypothesis ? Semantic and social technologies in digital libraries improve information discovery compared to classic approaches: Users find information more easily ✓ Precision in searching is improved ✓ Users’ satisfaction is increased ✓ Users retain more information ✓
  • 44. The Impact 1 Book: Kruk, McDaniel: Semantic Digital Libraries (Springer, 2008) [300+ copies sold] 30+ Papers (excluding 9 chapters in the book): JeromeDL: IIS 2004, DEXA 2005, ECDL Demo Session 2005 Workshop, InfoBazy 2005, ICIW 2006 (best paper), Semantic Web Challenge at ISWC 2007, SemTech 2007, MCAST Workshop 2007, Dev. Track WWW 2008, ECDL 2008, InfoBazy 2008, The Electronic Library Journal FOAFRealm - FOAF Workshop 2004, TEHOSS 2005, MoSO @ MDM 2006, IRW2006 @ WWW2006, ASWC 2006, WBC 2007, International Journal of WBC, Semantic Web Challenge at ISWC 2007, Media in Transition 2007 MarcOnt - DublinCore 2005, ECDL Poster Session 2005, International Artificial Intelligence Research Society Conference 2007 MultiBeeBrowse - ODBASE 2007, Conference on Teaching and Learning 2007, CHI 2008 Social Semantic Collaborative Filtering - Semantic Desktop at ISWC, 2005 NLQ - IADIS International Conference WWW/Internet 2006 Didaskon/IKHarvester - EC-TEL 2007, LACLO 2006, IEEE ICSC 2006 HyperCuP - ESWC Demo Session 2006 5 Tutorials: JCDL2006, ESWC 2007, WWW 2007, JCDL 2008, ICSD 2009 (upcoming) 3 Invited talks: EPFL, UCD, Polish Information Processing Society 3 workshops: Irish DL Summit, Web Archiving, Special Session at NKOS 2006 10+ open source projects - corrib.org, opensource.knowledgehives.com 17 MSc Theses supervised at GUT Startup company (Knowledge Hives) continuing R&D efforts initiated in SemDL domain
  • 45. Semantic and Social Services Improve Usability of Information Discovery in Semantic Digital Libraries Sebastian Ryszard Kruk http://www.sebastiankruk.com/

Editor's Notes

  1. (page 6)
  2. SemDL is a superposition of 3 technologies Our hypothesis is that by introducing semantic and social technologies to digital libraries, we are able to improve information discovery in digital libraries compared to classic approaches: &#x2022; Users are able to &#xFB01;nd information more easily. &#x2022; Precision in searching is improved. &#x2022; Users&#x2019; overall satisfaction with using the digital library to accomplish appointed tasks is increased. &#x2022; Users are able to retain more information when using a semantic digital library. (page 8)
  3. Alexandria: UI+Agents, Middleware, Catalog+Resource+Data Engine, Librarian, Outside World DELOS: (Designers, SysAdmins, AppDevels) DLMS -> DLS -> DL (End-Users) Triptych: System (performance) Content (usefulness) User (usability -> System) System: semantic & social services Content: complex resources, dynamic objects, community annotations, semantic annotations User: community, external services Data Abstraction Layer: Access, Index, Registry, Preservation, Transactions, Replications, Reasoning & Inferencing (page 62)
  4. * Open Digital Rights Language (ODRL) [Iannella, 2002] - XML schemata for Expr.Lang. and data dict - Asset, Permission, Constraint, Requirements, Condition, Rights holder * eXtensible Access Control Marcup Language (XACML) [Moses, 2005] - Rule, Policy, Target, Conditions (page 78)
  5. This is not an RDF graph - just an overview of concepts (page 92)
  6. Disadvantages of Typical Collaborative Filtering Although collaborative &#xFB01;ltering techniques solve same problems of information seeking, spe- ci&#xFB01;c collaboration &#xFB01;ltering implementations suffer various shortcomings: &#x2022; A heterophilous diffusion (exchange of information across different socio-economic groups) is neglected in favor of a homophilous diffusion (exchange of information within socio- economic groups) (Canny, 2002). &#x2022; The security and privacy issues are weakly supported; the reputation and trust among users is usually not developed (Procter and McKinlay, 1997). &#x2022; When the social network is created automatically by harvesting various databases with advanced algorithms: &#x2013; The critical mass of registered users is required to provide a satis&#xFB01;able level of cor- relation to user&#x2019;s interests (Guo, 1998). &#x2013; Monopolies are supported (Polat and Du, 2003) because a service provider has to gather a lot of information to become accurate (critical mass). &#x2013; It is impossible to create a digraph of social connection from most of the commonly used sources; also, the privacy of individuals is often violated (Canny, 2002). &#x2022; When the user actively uses fora or mailing-lists: &#x2013; There is no guarantee that there will be an answer to the posted question or that the answer will be thorough. &#x2013; There might be no expert on the speci&#xFB01;c &#xFB01;eld of discourse in the direct social neigh- borhood of the user. &#x2022; Some systems require that users answer long questionnaires (Shardanand and Maes, 1995; Procter and McKinlay, 1997) in order to &#xFB01;nd similarities in users&#x2019; interests. (page 126)
  7. (page 133)
  8. * following Kautz et al, 1997a * Small World Phenonema (Barabasi, 2002) - Zipfian * Bell curved (Groot, 2005) - special types of networks, eg. academics (page 139)
  9. (page 143)
  10. * Flamenco (Yee, 2003) * Oren missing: join, filtering on value, union, difference, taxonomy of values, poor accesibility (page 96)
  11. * left - actual interactions in MBB: sum (filter-browse, search-similar); * right - tree of decision history tree (page 110)
  12. (page 117)
  13. (page 117)
  14. (page 117)
  15. (page 117)
  16. (page 117)
  17. (page 117)
  18. (page 117)
  19. - we&#x2019;ve got phenomenal participation from users form all over the world and fantastic feedback - users create their own customizations and at the same time influence the the main line of development (page 150)
  20. - here are the most important features of the system- combining semantics, EAC, SN, collaborative (page 150)
  21. 3 layers - detailed scope on services and data layers distinctive layers (page 151)
  22. 3 layers - detailed scope on services and data layers distinctive layers (page 151)
  23. 3 layers - detailed scope on services and data layers distinctive layers (page 151)
  24. 3 layers - detailed scope on services and data layers distinctive layers (page 151)
  25. (page 156)
  26. * initial + 3 stages + memory * JeromeDL + DSpace (control group) * (page 169)